Agenda
• List of Services
• Soft FM services Framework
• Special Tender Requirement
• Current Open Tenders & Brief Scope
• Expected level of Services
Soft FM Services
• General Cleaning, Janitorial, Hygienic, Façade
management for all buildings
• Waste Management Services
• Pest Control Management Services
• Landscape Management Services**
Soft FM Services Framework
OAMC’s vision is to become a world class organization in the Airport Industry.
In order to achieve the goal, a triple bottom-line approach forms the framework in
provision of services in a sustainable manner.
Best Value for
Money
Environment
Protection
Excellent Work
Practices and Safety
Considerations
-
Performance based Contracts
-
Regular Contracts Reviews
-
Use of energy and water efficient machinery
-
Waste reduction and recycling
-
Integrated pest management approach
-
Quality Standards Requirement i.e. ISO 9001
-
Matching of staff’s experience and skillsets to
required tasks
-
Continuous Training programme to improve
staff’s skill sets
Special Requirements on Soft FM Services – Sustainability
OAMC introducing Sustainability strategies onto contracts for all services. Therefore, future
service providers should be prepared take on the following responsibilities:
-
Cleaning , Pest and Landscape Service Providers expected to:
- Use Resources ( water and energy ) efficiently by introducing innovative approaches
- Minimize emissions of gases or fumes to environment
- Use of Integrated Pest Management Programme to minimize chemical use
- Use and disposal of pesticides shall be in accordance to manufacturer’s instruction or
local authorities’ requirements
-
Waste Management Service Providers expected to:
- Source for viable recycling merchants for processing of collected recyclables
Special Requirements on Soft FM Services – CMMS
OAMC will be using an integrative platform, Computerized
Maintenance Management System (CMMS), to provide the
following support:
-
Work Management e.g. Issue Work Orders, Track Downtime
and Response Time
-
Track Complaints and Service Faults Reported
The CMMS will be integrated and accessible from handheld
devices to increase mobility of Contractor’s
Special Techniques to be used – Access Equipment
Building Maintenance Units (BMU) which will be used in
New Airport Facilities
:
1. System 1 – Manual Push Gantry
a.
– Main Roof and Lower Roof
b.
Lower Roof and Departure/ Arrival Level
2. System 2 – Climbing Monorail system with telescopic cradle (Access Several Areas)
3. Cherry Pickers
Current FM Tenders
(MCT Phase 1 & Salalah Airport)
• Open tenders for reputable and experienced companies to participate for the
provision of following services:
• ITC-FM-140201 – Provision of Landside & Airside Cleaning, Façade Cleaning,
Pest Control and Waste Management Services for Muscat International
Airport Phase 1
• ITC-FM-140202 – Provision of Landside & Airside Cleaning, Façade Cleaning
for Salalah Airport - Passenger Terminal Building
• ITC-FM-140203 – Provision of Landside & Airside Cleaning, Façade Cleaning
for Salalah Airport – Other Ancillary Buildings and Pest Control Services for All
Buildings of Salalah Airport
• ITC-FM-140204– Provision of Waste Management Services for Salalah Airport
• Distribution of Documents will close on 18 Mar 14.
• Bids must be submitted before 30 Apr 14, 12:00 pm at OAMC Headquarter Office.
• All bidders are invited to attend the Bid Opening at OAMC Headquarter Office.
Scope of Works (Salalah Airport)
Salalah Airport - New Building/Facilities
Area (m2)
Passenger Terminal Building 61,926
Landside commercial units 1,644
Airside commercial units 2,048
ROP Admin Building 5,230
Air Traffic Control (ATC) Tower 1,712
Air Traffic Monitoring (ATM) Complex 18,884
Crash Fire Rescue Station 1,050
AFL Substation 07 333
Deportee Departure Facility 4,000
Main Gate / Check Point 1,432
Data Centre 2 2,434
OAMC & Ground Handler Workshops 3,941
Utility Yard / Chiller Plant 3,610
Utility Yard / Generator Plant 1,200
Temporary Cargo Facility TBC
Scope of Works (MCT Phase 1)
Note:
• SOW refers to “Scope of Works”
New Building/Facilities Area (m2)
Utility Yard – Primary Substation 1,344.05
Utility Yard – Chiller Plant 4,891.71
AFL Substation 382.55
Pump House 767.87
Utility Yard – Irrigation Pump House 1,390.93
Utility Yard – Generator Plant 2,454.76
ATM Complex Utility Yard 200.38
C & T Utility Yard 200.38
ATM Store (single storey) 985.78
Air Traffic Meteorology Complex (3-storey) 17,318.88
Radiosonde Station (single storey) 172.49
Data Centre 2 (single storey) 2,992.00
Crash Fire & Rescue Main Station (2-storey) 1,222.00
Sea Rescue Station 579.00
ATC Tower (24 levels) 3,370.00
Contingency & Training Centre (2-storey) 7,478.16
PACA HQ (Civil Aviation) 29,714.00
Scope of Works (Cleaning Management )
Generally, Contractor shall be prepared to:
-
Provide all necessary equipment, tools, consumables, and manpower
for the successful completion of all works.
-
Upkeep appearance of finishes according to best practices and OMM if
any
-
Ensure cleanliness of washrooms and key general areas (i.e. check in
halls, arrival halls, forecourts) at all times, especially during peak
periods.
-
Ensure that the airport environment is pleasant and clean at all times
-
Works Order basis: Clean PTB façade using access equipment &
BMUs, Carpet Shampooing, Floor polishing
-
Transport waste from airport to waste collection points in a clean and
hygienic manner. Clean waste collection points on a regular basis.
Expected Level of Service (Cleaning Management)
Performance Level:
Excellent:
Good:
Fair:
Poor:
Scope of Works (Waste Management)
1) Provide all the necessary equipment, tools and manpower to perform the required services. Waste bins will
be provided by OAMC.
2) Pick up waste from the various waste collection points on a daily basis, and transport them to the waste
disposal facility.
3) Maintain cleanliness of the waste disposal facility and compactors
4) Segregate waste to pick out recyclables (i.e. paper, plastic metals) and record the weight of recyclables
collected
5) Engage suitable recycling merchants for the processing of recyclables
6) Regular removal of hazardous waste (flammable, bio-hazardous etc.) from airport to the proper treatment
plant/ disposal facility
Expected
Level of Service (Waste Management)
*: Refers to timely submission of reports, timely collection of all types of wastes, responding to service faults within 45min,
complies to all PPE requirements and safety protocols etc. Detailed requirements will be listed in the Tender Document.
Performance
Item Assessment Criteria Points Target Weightage
(%) (A)
OAMC Score (B) Weighted Score (A x B)
1 Recycling Rate 5 Achieve ≥ 25% of the total waste
3 Achieve < 25% to 20% of the total waste
1 Achieve < 20% of the total waste 2 Safety 5 Zero work related accident
3 1 no. of work related accident
1 More than 1 work related accident 3 Performance of Compactors & Equipment 5 Zero breakdown 3 1 incident of breakdown 1 >1 incident of breakdown 4 Compliance to Specifications 5 Always in compliance 3 Comply most of the specifications most of the time (≤
3 breaches per month)
1 Did not comply at all (> 3 breaches per month) 5 Complaints (from public
/ stakeholders / staffs)
5 Received not more than 1 complaint
3 Received 2 complaints
1 Received more than 2 complaints
Upcoming Tenders
• MCT Airport PTB and other Ancillary buildings
– Cleaning Management Services and Pest Control
– Waste Management Services
• Landscape Management Services for both
MCT and SLL airports