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Klantbehoeften in een veranderende postwereld

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Figure

Tabel 2 Status van liberalisering postmarkten in Europa (bron: House of Commons, 2006)
Tabel 3.
Tabel 3 Bijdragen productfeatures aan klantwaarden (CvMA, 2003) elektronische aanmaak en beheer van verzend- en ontvangstbewijzen
Tabel 6 Samenvatting Producten USPS Soorten
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