Telephone Interface Quick Start Guide: Dial the local phone number from the list below. Enter your PIN/passcode.

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Whether you are canceling your landline and don’t want to lose your number, planning an event and need a temporary Voicemail box or selling/buying online and don’t want to give out your real number, HBC’s Virtual Phone service has the right-fit solution for you!

Telephone Interface Instructions:

Set Up Tutorial

1. To get started dial (507) 585-5959 in Dover, Elgin and Eyota; (651) 448-8787 in Lake City; (507) 474-1718 in Goodview, Lewiston, Minneiska, Minnesota City, Rollingstone, Stockton, Utica and Winona (522, 523 or 604 area codes);

(507) 710-4747 in Plainview; (651) 327-2525 in Red Wing and Wacouta; (507) 932-8788 in St. Charles and Utica (932, 881 or 505 area codes); and (651) 560-4990 in Wabasha.

2. Enter your telephone number with area code followed by the # key.

3. You will be prompted to assign a PIN number (default is 1234) for your account followed by pressing the # key. 4. Follow the setup tutorial to complete your Virtual Phone setup.

- You must complete the entire tutorial for your changes to take effect. If you forget your PIN/passcode or need assistance with setup and operation of your mailbox, please contact HBC Video and Phone Technical Support at (866) 213-6881.

Managing Settings And Greetings

1. To get started dial (507) 585-5959 in Dover, Elgin and Eyota; (651) 448-8787 in Lake City; (507) 474-1718 in Goodview, Lewiston, Minneiska, Minnesota City, Rollingstone, Stockton, Utica and Winona (522, 523 or 604 area codes);

(507) 710-4747 in Plainview; (651) 327-2525 in Red Wing and Wacouta; (507) 932-8788 in St. Charles and Utica (932, 881 or 505 area codes); and (651) 560-4990 in Wabasha.

2. Enter your telephone number with area code followed by the # key. 3. Enter your PIN number and press the # key.

4. Follow the voice prompts to navigate the functions.

Virtual Phone Instructions:

Dial the local phone number from the list below.

Enter your PIN/passcode. Follow the voice prompts to navigate the functions.

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Visit www.hbci.com/VM2-Go

to access VM2-Go, your online Virtual Phone management portal. Log in by entering your 10 digit phone number and password.* Access and manage your voicemail and calling features online.

*Your password will be the same as your Voicemail PIN number.

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It’s Simple As

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Telephone Interface Instructions, Continued:

Quick Reference Guide

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Online Interface Instructions:

- To use the online interface, you must first set up your Voicemail PIN through the telephone interface to access your messages online.

Messages & Calls

Messages

Displays a list of voicemail messages in your mailbox. Listen to your message(s) by clicking the Play button located to the left of each message. A dialog box appears (see figure 1). You have the option to

Play , Save or Delete the message or Close the dialog box.

Faxes

Displays a list and number of faxes in your mailbox.

Missed

Displays a list and number of missed calls.

Dialed

Displays a list and number of the dialed calls.

Received

Displays a list and the number of received calls.

Log In To VM2-Go

1. Visit www.hbci.com/vm2-go to access VM2-Go.

2. Enter your 10 digit phone number (including your area code). 3. Type in your PIN/Password and click Login.

Figure 1

VM2-Go Dashboard

Messages

Displays the number of messages in your mailbox.

Missed Calls

Displays a list of calls not answered on the line.

Contacts

Displays a list of your contacts. The Search for... field allows you to look up a contact by name, organization name, phone number or address.

Settings

Displays call forwarding and redirect settings.

Contacts Messages Settings Missed Calls Phone Number/Password Login Button

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Call Manager

Summary

Provides a summary of your configured services.

Forwarding

Allows you to change forwarding options for calls.

Immediately

Forwards calls to an assigned number.

Selected Callers

Forwards calls to an assigned number only if they are on a list of specified callers.

Forwarding Destinations

Allows you to create predetermined numbers and assign them a label.

Screening

Allows you to control settings for screening incoming calls.

Selective Rejection

Allows you to reject specific incoming call numbers. The caller is informed that you are not accepting calls from them.

Anonymous Rejection

Allows you to reject any anonymous calls.

Contacts

Contact List

Displays a list of your contacts. The Search for... field allows you to look up a contact by name, organization name, phone number or address. Add a New Contact, New Group or Import contacts by clicking the respective tabs.

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Settings

Security

Allows you to manage your password, block or unblock remote access call forwarding and change your PIN number.

Blocking

Allows you to choose which types of calls are blocked.

Preferences

Allows you to manage your forwarding, voicemail, click to dial and caller ID preferences.

Messaging

Allows you to manage items stored in your mailbox.

Settings

Allows you to set options for a forwarding a copy of any incoming voicemails or faxes to your email account.

Mailbox

Contains settings to control how your mailbox behaves when you log into it via the handset. You can select options to skip your PIN, automatically begin playing voicemails as soon as you log in, which parts of a message are played and in which order they are played.

Email

Allows you to send a voicemail or fax message(s) to one or more email accounts.

Pager

Allows you to send out a page to your pager when you receive a new voicemail.

Outdial

Calls a specific number when you get a voicemail.

Override

Will override your settings for Pager or Outdial based on a schedule.

Greetings

Allows you to change your greetings via the web interface. This includes a system generated greeting or a personalized greeting.

Reminders

Allows you to schedule reminder calls to your phone.

Online Interface Instructions, Continued:

Need help? Visit our support page at www.hbci.com/support or contact HBC Video and Phone Technical Support at (866) 213-6881.

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References

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