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(1)

Government shared communication

solution

VY network provides users with secure

access to services

Lasse Melkko

The Treasury,

(2)

VY network

Background

Services

Service points

How to join the network?

VY network as a VIP communication service

Pricing principles

23.3.2012

(3)

VY network

Background

What is the VY network?

Government complete network solution

Benefits for the agency

Security and reliability

23.3.2012

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VY network

Government shared secure communication solution

The VY network provides government agencies with

quick, reliable and secure access to government shared

services, other agencies, and external services, such as

the Internet. The VY network forms an intranet service

between the government agencies that have joined it.

Offices are connected to each other and the shared services via a common, secure and verified Connection Hub.

Centralised data security services include firewalls, antivirus programmes, the prevention of denial-of-service (DoS) attacks, and intrusion detection and prevention systems (IDS/IPS).

VIP Expert Service Point combines the problem solving of

government shared services and data communications in one location.

Office-specific access networks are acquired through a Hansel framework agreement.

23/03/2012

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VY network

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VY network

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VY network

Benefits for the agencies

Reduction of total costs of communication services

• Removal of overlapping solutions, specifically those related to Internet and server farm connections and data security

services, generates cost savings at government level.

Centralisation of management and control functions frees up person-years for other tasks, especially among administrative-system and problem-solving staff.

Flexibility for network changes

Introduction of shared services is simplified and greater flexibility is introduced to network changes arising from organisational restructuring.

23/03/2012

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VY network

Benefits for the agencies

Data security management becomes easier

• The network utilises a Connection Hub, along with office interfaces designated according to its architecture, and provides an internal communication environment for

government agencies that is compliant with security level III for mail transfers.

• A complete network solution with proper data security management facilitates achievement of the required level of data security set for government agencies.

Improved level of service for most users

• By exploiting the economies of scale concept, the service level of data communications can be improved for most users.

23/03/2012

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VY network

Security and reliability

Always available without disruptions

• The connections of the Connection Hub and the related services have been geographically dispersed and secured.

Strong account has been taken of contingency planning

factors

• VY network operations are carried out at an increased level of data security and contingency planning.

• Access to the network is also secured during disruptions to normal conditions.

• Data communications are contained inside Finland's borders and the related services are provided by Finnish staff.

• Consideration has been taken of fluency in the changeover of service providers

• Annual data security audits are performed on the VY network.

23/03/2012

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VY network

Security and reliability

Technical data security

• Client's data communications activity within own virtual networks

• Firewalls and prevention of malicious traffic for all interfaces

• Intrusion detection and prevention system (IDPS) protects against problems arising from malware

• Internet connections are dispersed amongst various service providers

• Prevention of DoS attacks is carried out in the ISP's network

• Connection Hub's internal domain name system, time server and email transfers are not dependent on an Internet

connection

• Malware and spam filtering included in SMTP (email) and HTTP (browser) communications

23/03/2012

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VY network

Services

Basic services

Network access services

Internet services

Service points

VIP Expert Service Point VIPPA

Data Communication Management and Service Point HAPPI

SMTP and HTTP Communication Service Point SÄPPI

23.3.2012

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VY network

Basic services

Connection Hub – georgaphically dispersed, quick and

secure nodal point for communication services

• Multiple access via fast VPN/VLAN interfaces at L2 or L3 levels

• Network partitioning or reconfiguration into virtual networks is conducted in the Connection Hub perimeter

• Firewalls, filtering and intrusion prevention systems between all interfaces

• Transfers go unmodified via the Connection Hub

• Service Level Agreement (SLA) meets, for example, the requirements of VoIP services

• Available for use: quality classification, address modification, IPv6, multicast

Infrastructure services

• Internal and public domain name system, time server, email transfer service

23.3.2012

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VY network

Network access services

Client networks

• Client agencies usually access via client networks using MPLS/VPN interfaces of a specified ISP's main network

• Connection Hub houses the nodal points of major ISPs

• Physical access is also possible

• Communication transfers are filtered and restricted at the perimeter of the Connection Hub

Server farms

• Similarly, server farms gain access via ISP connections, but physical access is also possible

• The Connection Hub interface always includes a firewall and IDPS

23.3.2012

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VY network

Internet services

Verified and secure Internet connection

• Two operators provide back-up services for each other

• Filtering, IDPS, prevention of DoS attacks

Transfer of SMTP and HTTP communication (IRHS)

• SMTP communication is also possible when the VY network's external connections have failed

• Secure; complies with the government data security and contingency planning requirements

• Can be tailored to meet client-specific needs

• Government internal data communications are centralised within the VY network; TLS encryption method can be adopted for external connections

• Envelope encryption can be adopted per mail

23.3.2012

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VY network

Internet services

SMTP/HTTP malware filtering and SMTP spam filtering (IRHS)

• Can be tailored to meet a wide range of needs or client-specific needs

• Reputation-based filtering evolves and adapts according to new types of threats

Government shared communication solution 'VYVI' uses IRHS

to transfer and filter Internet mail

23/03/2012

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VY network

Connection Hub: architecture

23.3.2012

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VY network

Service points

23/03/2012

Lasse Melkko / VIP 17

Centralised communication-related problem

solving, provided according to a standardised

level of service

The VIP Service Point is a contact point for

the client's main users

Troubleshooting and requests for changes are

forwarded to the ITIL-based service processes of

service providers

Government IT Shared Service Centre is

responsible for the inspection of requests for

changes and data security authorisations

Troubleshooting tasks are delegated to third

parties, if necessary

HAPPI = Data Communication Management and

Service Point (TeliaSonera), SÄPPI = SMTP and

HTTP Communication Service Point (Elisa)

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VY network

How to join the network?

Whole government to join the VY network by

2014

Deployment

Present stage of deployment

23.3.2012

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VY network

Deployment schedule

23.3.2012

(20)

VY network

Deployment

Requirements for launching the deployment

• At a minimum, the basic level data security audits have commenced

• Service Agreement

• Client card filled with basic information

Deployment project schedule

• Launched in an initial meeting that clarifies the action plan for the project and sets the objectives and eligibility criteria

• Review of the client card information and agreement on future steps

• Project Manager, assigned by TeliaSonera, is responsible for the project's progress and management of resources

• Data communications service subscriptions are often ready for deployment after the initial meeting

23/03/2012

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VY network

Deployment update

23.3.2012

Lasse Melkko / VIP 21

VY-verkko

Liittymisprojektien tilamatriisi 7.3.2012 / JTP

(T) (R) VIRASTOT

UM OM SM PLM VM OKM MMM LVM TEM STM YM EK VNK VTV TPK UPI

6081 1520 245 278 144 381 307 316 171 613 564 286 713 270 147 80 46

OTTK (RP)

9266 9266

100% 1 Käyttöönotto valmis

PH RVL (R) HÄKE (R) HALTIK (P) MIGRI (R) PEO (R) Käyttöönottoprojekti aloitettu

10901 2838 763 411 393 143 Sopimusneuvottelut käynnissä

(1/2012) (1/2012) 45% (1/2012) (1/2012) 6 Siirtyminen täyteen palveluun

PV (T) PHRAKL (T) Suunniteltu 2012

700 15035 700 Ei etene suunnitellusti

100% 2 T Täyden palvelun asiakas

VERO (R) TULLI (R) AVI (RT) TK (R) PALKEET (T) VK (T) VRK (T) VATT (T) ÅLAND R Rajoitetun palvelun asiakas

675 7978 5640 2370 2338 937 752 675 120 55 17 P Palveluntarjoaja

100% 85% 95% 100% 90% 5% 9

OPH NBA ARKISTO FNG SA (R) CIMO TKT SLHK KOTUS KAVA (R) CELIA (R) NRL (R) YTL (R) VIEI (R) VET OPTUM (R)

359 1378 340 258 232 165 137 111 98 90 68 55 22 23 15 12 11

(KIEKU) (LOMA) (LOMA) (LOMA) (LOMA) (LOMA) (LOMA)

MML (R) MTT (R) METLA (T) EVIRA (R) RKTL (T) MAVI (R+) TIKE (RP) GDL (T) MK (T) METSÄ (T)

1223 1873 768 874 725 270 240 215 79 0 0

100% 80% 0% 100% 100% 10

LIVI FMI TRAFI VIVI

686 681 492 248

4

ELY (RT) VTT GTK (T) PRH (T) TEKES (T) TUKES (T) MIKES (T) KUVI (T) KIVI (T) EMV (T) KTK (T) MEK (T) HVK (R) MOL (P)

149 7800 7800 2692 634 461 290 220 79 71 70 45 37 35 35 0

85% 95% 0% 95% 100% 100% 100% 100% 13

THL STUK FIMEA (R) VALVIRA (T)

2601 351 230 150 Suunnitellut käyttöönotot (toteutunut/suunnitelma)

10% 70% 4 Vuosi 2010-2011 2012 (to / su) 2013- Yhteensä SYKE (P) ARA Täysi Asiakkaat 19 1 / 12+

649 57 Käyttäjät 7535 70

20% 2 Rajoitettu Asiakkaat 15 1 / 19+ Käyttäjät 17360 9266

7605 26626 34231 Lopullinen käyttäjämääärä86108 Yhteensä Asiakkaat 34 2 / 37 12 48 83

9 % 31 % 40 % Käyttäjät 24895 9336 55543 5670 86108 YM HA VNV OM HA SM HA PLM HA VM HA OKM HA MMM HA LVM HA TEM HA STM HA

(22)

VY network

VIP as a communication service

Productised service

Pricing

23.3.2012

(23)

VY network

VIP as a communication service: pricing principles

Absorption principle

• Pricing remains the same regardless of the time of service deployment

• Simple and transparent

• Reviewed separately with each client

Operating costs of the VY network do not cover

• Linking the offices' networks to the operator's network (Hansel)

• Arranging the client's own network systems' deployment of operation via the service provider's VY network connection

• Service fees of other VIP services

23.3.2012

(24)

VY network

Contact persons

23.3.2012

Lasse Melkko / VIP 24

Area of responsibility Name Tel.

Client Representatives

Ministry of Finance, Prime Minister's Office,

Office of the Chancellor of Justice Pekka Nykänen +358 40 849 2154 Ministry for Foreign Affairs,

Ministry of Employment and the Economy, Ministry of Social Affairs and Health

Mika Sormunen +358 50 410 2281

Ministry of Education and Culture, Ministry of the Interior, Confederation of Finnish Industries, President of the Republic of Finland

Heli Parkkonen +358 50 375 2249

Ministry of Agriculture and Forestry,

Ministry of the Environment Laura Salmi +358 50 597 0776

Ministry of Transport and Communications,

Ministry of Justice, Ministry of Defence Risto-Matti Helminen +358 50 566 2952

VY network Kari Likovuori +358 50 396 0060

Data Security Services Kimmo Rousku +358 50 566 2986

Erja Kinnunen +358 50 437 2417 Email [email protected]

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Questions...

Comments...

Thank you!

<http://www.valtiokonttori.fi/vip/vy-verkko> <[email protected]>

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Government IT Shared Services Centre

Expert in IT service integration.

Fluent high-quality service provision. We facilitate the client's everyday life.

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