XenApp 6.5 Event Log Messages

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XenApp 6.5 Event Log Messages

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EventID EventType EventSource EventLocation Description with Parameters

0 Warning CitrixHealthMon Application Recovery action was unable to stop service <Service Name>.

0 Information

Citrix Virtual Memory

Optimization Application Virtual Memory Optimization: Service started.

1 Information

Citrix Location and

Sensor Activity Application

A program accessed information from a Citrix Location Sensor

ImagePath=<Full Path of the Process>; PID=<PID>; Username=<UserName>; SID=<SID> 1 Error Citrix Configuration Logging Application

Configuration logging database is not available. Changes to the farm

can not be logged. 1 Information

Optimization Application Virtual Memory Optimization: Service stopped.

2 Information

Citrix Configuration

Logging Application

Configuration logging database is available. Changes to the farm will be

logged.

2 Information Citrix WMI Service Application

The Citrix WMI Service started with <Total Licensed Modules> of <Total

Modules> modules licensed and running. 2 Warning

Optimization Application

Virtual Memory Optimization: Unable to impersonate self, Last Error =

<Error Code> 3 Information

Logging Application Settings of the configuration logging database have changed.

3 Warning Citrix WMI Service Application

The license check for <Dll Name> failed, it will therefore not be available

until a valid license is provided. 3 Warning

Virtual Memory Optimization: Unable to open process token for <User

Name>. Last Error = <Error Code>. 4 Error

Logging Application

Failed to connect to the logging database. The database returned the

following error: '<Error Message>'.

(3)

4 Warning

Virtual Memory Optimization: Unable to impersonate logged on user.

Last Error = <Error Code>.

5 Warning wsxica Application Citrix Ticket Logon attempted on invalid ticket

5 Information

Logging Application Connection to the logging database has been closed.

5 Warning Citrix WMI Service Application

Not loading the dll detailed in the <Reg Key> subkey, if you wish for the

dll to be loaded, change the value of the Load DWORD, in the registry, to 1.

5 Error

Virtual Memory Optimization: Install: Could not open service manager.

Last Error = <Error Code>. 6 Error

Logging Application A write to the configuration logging database has failed.

6 Error Citrix WMI Service Application

Unable to open the registry key

'HKLM\SOFTWARE\Citrix\WMIService\DLLs'. Data contains returned error code.

7 Information Citrix WMI Service Application

The license check for <Dll Name> passed. The dll has now been

activated and its functionality is now available. 8 Warning

Virtual Memory Optimization: Could not open <Key>, Last error = <Error

Code>

9 Warning wsxica Application

<User Name> was denied access while trying to launch '<App Name>'. Please check the XenApp farm and the Published Application 'Access Control' settings in the Citrix Access Management Console.

9 Error Citrix WMI Service Application An internal error has occurred at: <FileName>:<Line Number>.

9 Warning

Virtual Memory Optimization: Could not connect to the alternate stream

driver, Last error = <Error Code>

10 Information MetaFrameEvents Application

LoadProtocol_Object registry key value was changed. Changing this value causes XenApp to function incorrectly. Rewriting the key value

10 Warning

Virtual Memory Optimization: System resources are over <Percentage> percent. The service will remain idle for <Minutes> minutes.

(4)

11 Error

Virtual Memory Optimization: Install: Couldn't create the service. Last

error = <Error Code> 13 Warning

Virtual Memory Optimization: RegisterServiceCtrlHandler failed. Last

Error = <Error Code> 14 Warning

Optimization Application Virtual Memory Optimization: Bad Service Request.

15 Error

Virtual Memory Optimization: Unable to stop the service. Last Error =

<Error Code>. 16 Warning

Virtual Memory Optimization: Unable to delete <File Name>. Error code:

<Error Code>. 17 Information

Virtual Memory Optimization: Starting the Virtual Memory Optimization

Service 18 Error

Virtual Memory Optimization: Unable to start the service. Last Error =

<Error Code>. 19 Warning

Optimization Application Virtual Memory Optimization: DCOM Error %1.

42 Error

Citrix HDX

MediaStream for Flash Application

Unexpected server error occurred in HDX MediaStream for Flash. The

browser page will be refreshed and server-side Flash rendering will be used if available.

URL: <Page URL>

44 Error

Citrix HDX

The session is not sufficiently licensed for HDX MediaStream for Flash. Server-side Flash rendering will be used if available.

45 Error

Citrix HDX

The HDX MediaStream for Flash Service is not available. Server-side Flash rendering will be used if available.

46 Error

Citrix HDX

Unexpected client error occurred in HDX MediaStream for Flash. The

browser page will be refreshed and server-side Flash rendering will be used if available.

(5)

48 Warning

Citrix HDX

The Flash Player on the client device is not compatible with the Flash Player on the server device. Server-side Flash rendering will be used. Client Player version: <Client Flash Version>

Server Player version: <Server Flash Version> Player compatibility mask: <Mask>

49 Warning

Citrix HDX

The maximum number of Flash Player instances has been exceeded for

this session. If available, Server-side Flash rendering will be used for the additional Flash Player instance.

50 Warning

Citrix HDX

The client does not support HDX MediaStream for Flash. Server-side Flash rendering will be used if available.

51 Warning

Citrix HDX

The Flash Player is not available on the client device. Server-side Flash

rendering will be used if available.

Required Client Flash Player type: <Flash Player Type>

52 Warning

Citrix HDX

The Flash Player on the client is a version not supported by HDX

MediaStream for Flash. Server-side Flash rendering will be used if available.

Client Player version: <Flash Player Version>

53 Warning

Citrix HDX

Network latency is above the level supported by HDX MediaStream for Flash. Server-side Flash rendering will be used if available.

Measured latency (milliseconds): <Latency>

54 Warning

Citrix HDX

The client's Flash Player was unable to fetch Flash content directly from

the client device. The browser page will be refreshed and server-side Flash rendering will be used if available.

URL: <Page URL>

55 Information

Citrix HDX

HDX MediaStream for Flash is not enabled. Server-side Flash rendering will be used if available.

Citrix HDX

A Flash Player instance matched the HDX MediaStream for Flash dynamic blacklist. Server-side Flash rendering will be used if available.

(6)

57 Information

Citrix HDX

The client end-user has chosen not to use HDX MediaStream for Flash.

Server-side Flash rendering will be used if available.

58 Information

Citrix HDX

A Flash Player instance matched the HDX MediaStream for Flash

dynamic blacklist. The Flash rendering will be blocked due to configuration.

URL: <Page Url>

59 Information

Citrix HDX

A Flash Player instance matched the HDX MediaStream for Flash compatibility list. Server-side Flash rendering will be used if available. URL: <Page Url>

60 Information

Citrix HDX

A Flash Player instance matched the HDX MediaStream for Flash

compatibility list. The Flash rendering will be blocked due to configuration.

URL: <Page Url>

61 Information

Citrix HDX

A Flash Player instance meets Intelligent Fallback rules. Server-side

Flash rendering will be used if available. URL: <Page Url>

62 Information

Citrix HDX

A Flash Player instance meets Intelligent Fallback rules. The Flash

rendering will be blocked due to configuration. URL: <Page Url>

63 Information

Citrix HDX

The server's Flash player has been completely blocked due to configuration.

64 Warning

Citrix HDX

The client supports an older version of HDX MediaStream for Flash.

HDX MediaStream for Flash will be used at a reduced level of functionality.

65 Warning

Citrix HDX

The client supports an older version of HDX MediaStream for Flash. Server-side Flash rendering will be used if available.

(7)

67 Warning

Citrix HDX

The browser major version is below the minimum major version

supported by HDX MediaStream for Flash. Server-side Flash rendering will be used if available.

Reported browser major version: <Browser Major Version>

68 Warning

Citrix HDX

The browser major version is above the maximum major version

supported by HDX MediaStream for Flash. Server-side Flash rendering will be used if available.

Reported browser major version: <Browser Major Version>

69 Warning

Citrix HDX

The session color depth is below the minimum color depth supported by HDX MediaStream for Flash. Server-side Flash rendering will be used if

available.

Reported color depth (bpp): <Current Session Color Depth>

70 Warning

Citrix HDX

The browser was initially started with a version of HDX MediaStream for Flash that does not match the current client (Smooth Roaming is in effect). Server-side Flash rendering will be used if available.

71 Warning

Citrix HDX

The site URL cannot be obtained from the browser to check against the

dynamic blacklist or the compatibility list. Server-side Flash rendering will be used if available.

72 Warning

Citrix HDX

The client supports an incompatible version of HDX MediaStream for

Flash.

Client compatibility level: <Client compatibility level> Server compatibility level: <Server compatibility level>

73 Warning

Citrix HDX

The Flash Player on the server is a version not supported by HDX MediaStream for Flash. Server-side Flash rendering will be used if available.

Current server Player version: <Current Flash Version>

Minimum required server Player version: <Minimum Required Version>

257 Information Citrix-USB-Service Application The Citrix USB Service has started.

258 Information Citrix-USB-Service Application The Citrix USB Service received a corrupt packet.

259 Information Citrix-USB-Service Application

The Citrix USB Service allows USB Device with <Product ID: 0x%x

(8)

The Citrix USB Service policy rejects USB Device with <Product ID:

0x%x Vendor ID: 0x%x Device ID: 0x%x> to be remoted.

The Citrix USB Driver rejects USB Device with <Product ID: 0x%x

Vendor ID: 0x%x Device ID: 0x%x> to be remoted.

The Citrix Client policy rejects USB Device with <Product ID: 0x%x

Vendor ID: 0x%x Device ID: 0x%x> to be remoted.

263 Information Citrix-USB-Service Application The Citrix USB Service supports Isochronous devices in this session.

The Citrix USB Service does not support Isochronous devices in this

session.

265 Information Citrix-USB-Service Application The Citrix USB Service policy disables USB Redirection.

266 Error Citrix-USB-Service Application

The Citrix USB Service failed to establish communication channel with

client plug-in.

267 Error Citrix-USB-Service Application The Citrix USB Service Handshake failed with client plug-in.

User:<RequestUserName> (<RequestServerName>:Session

<RequestSessionId>) has requested to shadow

user:<TargetUserName> (<TargetServerName>:Session <TargetSessionId>).

1000 Information picadm System Client drive mapping started

1000 Information

Citrix CGP Server

Service Application The service has started.

User:<RequestUserName> (<RequestServerName>:session

<RequestSessionId>) has stopped shadowing user:<TargetUserName>

(<TargetServerName>:Session <TargetSessionId>). The session ended

successfully.

1001 Information picadm System Client drive mapping stopped

1001 Information

Citrix CGP Server

(9)

1001 Information TWPopup Application

The following requested video mode was not available: <Requested XRes> x <Requested YRes> x <Requested BPP> BPP

The video mode has been set to the following mode: <Session XRes> x

<Session YRes> x <Session BPP> BPP Incompatible client and server.

1001 Information Citrix Vd3d Driver Application

Vd3d protocol version

Used: <MajorVersion.MinorVersion> Host: <MajorVersion.MinorVersion> Client: <MajorVersion.MinorVersion>

1001 Warning CitrixHealthMon Application There was an error performing a recovery action. <Exception Message>

1002 Error MetaFrameEvents Application

User:<RequestUserName> (<RequestServerName>:session

<RequestSessionId>) has failed to shadow user:<TargetUserName>

(<TargetServerName>:Session <TargetSessionId>). The session ended

unsuccessfully. 1002 Information

Citrix CGP Server

Service Application The service is ready for ICA session launches.

<Session YRes> x <Session BPP> BPP Client not capable of requested video mode.

1002 Information Citrix Vd3d Driver Application Aero Redirection has started successfully.

1002 Information CitrixHealthMon Application Recovery action is restarting local machine.

1003 Error MetaFrameEvents Application Error <ErrorId>: <System Error Message>

1003 Warning

Citrix CGP Server

(10)

<Session YRes> x <Session BPP> BPP

License not installed for requested video mode.

1003 Information Citrix Vd3d Driver Application Aero Redirection stopped because client was disconnected.

1004 Error MetaFrameEvents Application The request to control another session remotely was denied.(<ErrorId>)

1004 Error picadm System Client drive mapping startup failed

1004 Error

Citrix CGP Server

Service Application

The service has detected an error (<Error Code>) <Error Str1> <Error Str2> <Error Str3> <Error Message> at <File Name: Line Number>.

Video mode restricted by system administrator.

Aero Redirection is not available because client protocol version

<MajorVersion.MinorVersion> is not supported.

1004 Information CitrixHealthMon Application Recovery action is setting local machine state to prohibit logons.

The requested session cannot be controlled remotely. This may be

because the session is disconnected or does not currently have a user logged on. Also, you cannot control a session remotely from the system console or control the system console remotely. You cannot remotely control your own session either. (<ErrorId>)

1005 Error picadm System FSDK Registration failed

1005 Information

Citrix CGP Server

(11)

<Session YRes> x <Session BPP> BPP Client or server is a beta version.

Aero Redirection was unable to start because of slow network

connection or client

The requested session is not configured to allow remote

control.(<ErrorId>)

1006 Error picadm System Unable to allocate from paged pool

1006 Information

Citrix CGP Server

Service Application The service is no longer waiting for a connection.

Video mode for existing session cannot change.

1006 Information Citrix Vd3d Driver Application Aero Redirection stopped because of slow network connection or client

1006 Information CitrixHealthMon Application Recovery action is restarting Citrix services.

1007 Error picadm System Unable to allocate from non paged pool

1007 Information

Citrix CGP Server

Service Application The session is now connected.

1007 Information Citrix Vd3d Driver Application Aero Redirection was unable to start because it is disabled by policy

1007 Error CitrixHealthMon Application Failed to restart Citrix service <Service Name>.

1008 Error picadm System Unable to create a new thread

1008 Warning

Citrix CGP Server

Service Application The session has been interrupted.

1008 Information Citrix Vd3d Driver Application Aero Redirection stopped because it is disabled by policy

(12)

1009 Error picadm System Timeout waiting for response message from client %2

1009 Information

Citrix CGP Server

Service Application The session has been resumed.

1009 Information Citrix Vd3d Driver Application Aero Redirection was unable to start because client reported no GPU

1010 Error picadm System Error while waiting for response message from client %2

1010 Warning

Citrix CGP Server

Service Application The session has finished.

1010 Information Citrix Vd3d Driver Application Aero Redirection stopped because client reported no GPU

1010 Error CitrixHealthMon Application <Module Name> failed to load: <Error Message>

1011 Error picadm System Unexpected network error

1011 Warning

Citrix CGP Server

Service Application A connection attempt has been rejected.

Aero Redirection was unable to start because redirection was disabled

by a running application: <ProcessName>(<PID>) 1012 Warning

Citrix CGP Server

Service Application A reconnection attempt has been rejected.

Aero Redirection stopped because redirection was disabled by a

running application: <ProcessName>(<PID>)

Aero Redirection was unable to start because composition is disabled

by the current theme.

Aero Redirection stopped because composition is disabled by the

current theme.

Replication and installation has succeeded for printer driver (<Driver

Name>)

1101 Error MetaFrameEvents Application Installation failed for printer driver (<Driver Name>)

Printer driver replication failed. Printer driver: (<Driver Name>)

(13)

1103 Warning MetaFrameEvents Application

An error occurred while retrieving client printer properties. Default printer

properties will be used instead. Client name: (<Client Name>) Printer: (<Printer Name>) Printer driver: (<Printer Driver Name>)

Client printer auto-creation failed. The printer driver is not allowed based on the Driver Mapping List policy. Check your Driver Mapping List policy in the Citrix Policy Manager. Client name: (<Client Name>) Printer: (<Printer Name>) Printer driver: (<Printer Driver Name>)

1106 Error / WarningMetaFrameEvents Application

Client printer auto-creation failed. The driver could not be installed.

Possible reasons for the failure: The driver is not in the list of drivers on the server. The driver cannot be located. The driver has not been mapped. Client name: (<Client Name>) Printer: (<Printer Name>) Printer driver: (<Printer Driver Name>)

Client printer auto-creation failed. The driver could not be installed.

Possible reasons for the failure: The driver is not in the list of drivers on the server. The driver cannot be located. Driver mapping is incorrect. Client name: (<Client Name>) Printer: (<Printer Name>) Client Printer driver: (<Printer Driver Name>) Server Printer driver: (<Server Printer Driver Name>)

The configured client printer(s) cannot be auto-created for the client

(<Client Name>). You can only configure client-printers to be auto-created for DOS and Windows-CE ICA clients.

An error occurred at the following source server while trying to replicate

a driver: Source Server Name: (<Server Name>) Driver Name: (<Driver Name>)

An error occurred while starting the printer management plugin. You

may not have access to some of the features related to printer management. If the NT Print Spooler Service is not running on this server, start it and restart the Citrix IMA Service.

Could not add printer connection to printer (<Printer Name>), for user

(14)

Printer auto-creation failure. Reason: AddPrinter() failed with status

<Error No>. Client name: (<Client Name>) Printer name: (<Printer Name>) Port name: (<Port Name>) Driver name: (<Driver Name>) Print processor: (<Print Processor Name>)

Printer driver installation time-out. Auto-driver installation aborted and

temporarily disabled. Driver: (<Server Driver Name>) Probable cause:

driver signature check failure due to modified NTPRINT.INF file.

Printer driver (<Driver Name>) automatically installed from Windowï¿½s

driver.cab using ntprint.inf

User '<Fully Qualified User Name>' reached the Citrix concurrent

connection limit and was denied logon. The farm is currently configured to permit each user to create <User Session Limit> concurrent

connections. Use Citrix Management Console's farm properties page to

modify this behavior if you want to permit more connections per user.

The Citrix published application '<App Name>' has reached a

concurrent application limit. '<App Name>' is currently configured to permit <Instance Limit> concurrent connections. Use Citrix

Management Console's application properties page for '<App Name>' to

modify this behavior if more concurrent connections are required.

User '<Fully Qualified User Name>'s attempt to run multiple instances of

the Citrix published application '<App Name' was denied. A concurrent application limit for '<App Name>' is currently set to allow only a single instance per user. Use Citrix Management Console's application properties page for '<App Name>' to modify this behavior if multiple instances per user are necessary.

1220 Warning MetaFrameEvents Application Invalid zones exist.

(15)

A request for a launch ticket was denied since this server does not trust

requests sent to the XML service.

1227 Error vdtw30 System

An Exception has occurred within the Citrix Thinwire driver. The

Exception Record context is present.

An Exception has occurred within the Citrix Thinwire driver. The

Exception Record context is not present.

1229 Error MetaFrameEvents MetaFrame

The Dynamic Fair Share Scheduling (DFSS) aspect of the Remote

Desktop Services role is currently enabled. CPU Utilization

Management does not operate correctly when DFSS is enabled, so the Citrix Independent Management Architecture service (IMAService) will not start CPU Utilization Management. To allow IMAService to start CPU Utilization Management, disable DFSS. For instructions on how to disable DFSS, see help for Microsoft Remote Desktop Services or Citrix XenApp.

Installation of the following product failed verification: <Product Name>. This occurs when the installer files are missing from the Windows Installer cache. Run a repair on the missing product from the Add or Remove Programs Control Panel Applet to correct this problem.

The Citrix Independent Management Architecture service was unable to

locate the required cached copies of Citrix Windows Installer files. It will ignore this error and continue to start up. However, the list of installed Citrix products may not be displayed correctly in the management consoles and future install, uninstall or upgrade of Citrix software or hotfixes may fail.

The Citrix Thinwire driver stopped because it can not allocate the

required memory. You may need to manually disconnect and restart any

existing sessions.

(16)

An attempt to inform the SemsService of some EUEM data has failed. This is probably because the SemsService has unexpectedly

terminated. Some EUEM data has been lost.Error code <Error Code> Client Name: <Client Name>

SessionId: <Session Id>

An attempt to connect to the SemsService has failed with error code

Client Name: <Client Name> SessionId: <Session Id>

An error has been detected while parsing EUEM messages received

from the client. This may be due to corruption of the EUEM virtual channel data.

Client Name: <Client Name> SessionId: <Session Id>

An error has been detected while processing EUEM messages received

from the client. The detected error code is <Error Code>. Client Name: <Client Name>

SessionId: <Session Id>

A security violation occurred during a launch request for the published

application "<App Name>" and client to server content redirection functionality was disabled for that launch. If users are unable to correctly launch published applications there may be a configuration error in the application command-line. Please see

http://support.citrix.com/ for more information.

1452 Information Citrix ICA Service MetaFrame The XenDesktop Display Manager is in XPDM mode.

1453 Information Citrix ICA Service MetaFrame The XenDesktop Display Manager is in WDDM mode.

1480 Error MetaFrameEvents MetaFrame

Failed to launch application <App Name> with command line

'<Command Line Params>'. Ensure that the application is installed and that the user has permission to launch it.

(17)

2003 Error / WarningCitrixHealthMon Application <Assembly Name> was not properly signed by Citrix.

2005 Error CitrixHealthMon Application

Test threshold reached for the test <Test Name>. The action to

<Action> will now be performed. The test is assumed to be in a failed state, and no more failure messages will be returned. An information message will be sent when the test is passed.

Debug Information: <Debug Information>

2006 Information CitrixHealthMon Application

The test, <Test Name>, was able to successfully run and pass. The test

is now assumed to be in a passing state and the failure threshold has been reset.

2007 Error CitrixHealthMon Application <Test Path> failed to load: <Error Message>

2008 Error CitrixHealthMon Application <Config Path> is not a Citrix Health Monitoring Test.

2009 Error CitrixHealthMon Application <Assembly Name> is not an assembly.

Type file <Type File> does not have a valid extension for running under

the current security context.

3001 Information Citrix Vd3d Driver Application Citrix WDDM Display driver is missing. Please reinstall.

Citrix WDDM Display driver is not running. Please check Device

Manager.

3584 Error IMAService System Failed to open system registry key with error <Error Code>

3585 Error IMAService System Failed to initialize registrar component with error <Error Message>

3586 Error IMAService System

Failed to prepare the transport system for operation with error <Error

Message>

3587 Error IMAService System Incompatible WinSock version

Failed to prepare the messaging system for operation with error <Error

Message>

3590 Error IMAService System Failed to prepare the plugin system with error <Error Message>

3591 Error IMAService System Failed to initialize all components with error <Error Message>

3592 Error IMAService System Failed to start transport with error <Error Message>

3593 Error IMAService System Failed to create a new message port with error <Error Message>

3600 Error IMAService System Failed to create an event queue with error <Error Message>

3601 Error IMAService System Failed to load initial plugins with error <Error Message>

3602 Error IMAService System Failed to unload initial plugin with error <Error Message>

(18)

3605 Error IMAService System Failed to stop transport with error <Error Message>

3606 Error IMAService System Failed to stop system with error <Error Message>

3607 Error IMAService System Failed to uninitialize system with error <Error Message>

3608 Error IMAService System Failed to start system with error <Error Message>

3609 Error IMAService System Failed to load plugin <Plugin Name> with error <Error Message>

Failed to initiate RPC for Remote Access Subsystem with error <Error

Message>

Failed to connect to the database. Error - <Error Message> Increase the

number of processes available to the database. See Citrix XenApp documentation for details

The server running Citrix XenApp failed to connect to the Data Store

<Error Message>. Invalid database user name or password. Please make sure they are correct. If not

Failed to connect to the database with error. Error - <Error Message>

The ACCESS .mdb file is missing.

The server running Citrix XenApp failed to connect to the Data Store.

Error - <Error Message> The database is down or there is a network failure.

Error - <Error Message> An unknown failure occurred while connecting to the database.

Configuration error: Failed to read the farm name out of the registry on

a server configured to access the Data Store directly.

Configuration error: Failed to get the farm name from the Data Store proxy server with error <Error Message>. This server is configured to

access the Data Store indirectly. The server specified as the Data Store

proxy is not available. Verify that the Data Store proxy server is accessible and that the IMA Service is started on it.

(19)

3621 Warning IMAService System

Error - <Error Message> The database is down or there is a network failure.

Error - <Error Message> An unknown failure occurred while connecting to the database.

The Database Server hosting the Citrix DataStore has failed to respond

to an IMA query in a timely fashion. This may be an indication of problems with the network, name resolution or problems with the Database Server hosting the Citrix DataStore.

The Database Server hosting the Citrix DataStore has failed to respond

to an IMA query in a timely fashion. This may be an indication of problems with the network, name resolution or problems with the Database Server hosting the Citrix DataStore.

The server running Citrix XenApp failed to connect to the data store.

Invalid database user name or password. Please make sure they are correct. If not, use DSMAINT CONFIG to change them.

Error: <Error Message> Indirect: <0 or 1> Server: <Server Name> DSN file: <DSN File Name>

Invalid database user name or password. Please make sure they are correct. If not, use DSMAINT CONFIG to change them.

The database is down or there is a network failure.

(20)

The server running Citrix XenApp failed to connect to the data store. An unknown failure occurred while connecting to the database.

Error - %1 An unknown failure occurred while connecting to the database.

The database server hosting the Citrix data store has failed to respond

to an IMA query in a timely fashion. This may indicate problems with the network, name resolution or problems with the database server hosting the Citrix data store.

The database server hosting the Citrix data store has failed to respond

to an IMA query in a timely fashion. This may indicate problems with the network, name resolution or problems with the database server hosting the Citrix data store.

Error: Failed to connect to the database. The ACCESS .mdb file is

missing.

3648 Information IMAService System Connection to Data Store database restored.

Error from SQL Server. SQLSTATE code: <Sql State>K375, Message:

<Error Message>.

SQL Server error code: <Native Error Code>, Citrix result status: <Result>

(21)

The servers farm data key does not match the farms current data key

stored in the Data Store. IMA is shutting down.

3997 Error MetaFrameEvents System

Installation of the following product failed verification: <Product Name>. This occurs when the installer files are missing from the Windows Installer cache. Run a repair on the missing product from the Add or Remove Programs Control Panel Applet to correct this problem.

3999 Information IMAService System

A data collector election was triggered by server <ServerName> for

zone <Zone>. Server <Host Name> was elected as the new data collector.

Server <Host Name> has reported <Alert String> data collector

elections within one hour. Election alerting will be temporarily suspended on this server.

The Citrix Independent Management Architecture (IMA) service is

unresponsive. This server has been removed from participation in farm activity and data collector elections. To restore this server, restart the IMA service.

Server Group not found <UID>. Data Store is invalid. Correct using

DSCHECK Groups.

The Citrix Independent Management Architecture service encountered a

problem, but is now responding. This server has resumed participation in farm activity and data collector elections.

Server not found <UID>. Data Store is invalid. Correct using DSCHECK

Servers.

exiting. The XenApp Server Configuration tool has not been run on this server. Please run XenApp Server Configuration tool.

4003 Error CitrixHealthMon Application Unable to get Citrix install location from registry key <Reg Key>.

exiting. The IMA Encryption settings on this server do not match the farm settings. Use ctxkeytool from the Support directory of the DVD to configure IMA Encryption.

(22)

The file <Full Path> does not have the correct permissions. In SDDL,

the expected ACL was <ACL>. The actual ACL was <ACL>. For reference, the files placed in the test folder should have inheritable permissions turned on which will result in the file have full control access for the Administrators group, Read and Execute access for the Local Service user account, and the owner will be the Administrators group.

The Citrix Independent Management Architecture (IMA) service is exiting. The Neighborhood (farm name) could not be read from the Data

Store or written to the registry.

There was an exception with a Health Monitoring & Recovery timer.

Please view log file <Full Path> for more information.

4006 Error IMAService System Failed to execute method <Method Name> with error <Error Code>.

The Citrix Independent Management Architecture (IMA) service is exiting. The DSN File could not be updated with the information

retrieved from Group Policy. Error: <Error Code> DSN file: <DSN File> DSN Entry: <DSN Name> Policy Setting: <Policy Setting> Confirm that the Network Service has write permissions to the DSN File.

4007 Error CitrixHealthMon Application The file <Full Path> does not exist.

exiting. The database name and database server name recorded in the DSN file must either be empty or match the values stored in Group Policy. DSN file: <DSN File> DSN Entry: <DSN Name> DSN Value: <DSN Value> Policy Setting: <Policy Setting>

There was an exception with a Health Monitoring & Recovery timer.

The details are below: <EventLogEntry Contents>

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exiting. This XenApp server supports only session-host mode and is attempting to join a zone that does not include another server to perform data collection. To resolve this issue, add a server to zone <Zone Name> that is configured as a controller and restart the IMA service.

No controller could be contacted in zone <Zone Name>. This XenApp server supports only session-host mode and will continue polling for a controller, but will not accept new connections until one is online.

Successfully contacted controller <Host Name> in zone <Zone Name>.

This server will now participate in load balancing and accept new connections.

exiting. This server cannot join the farm configured because the farm was created with an incompatible version of XenApp.

8000 Error Citrix HDX MediastreamApplication Citrix HDX Mediastream is not enabled.

8001 Error Citrix HDX MediastreamApplication Insufficient bandwidth to run HDX Mediastream.

8002 Error Citrix HDX MediastreamApplication HDX Mediastream did not find a matching codec in the client system

8003 Information Citrix HDX MediastreamApplication HDX Mediastream is used for redirecting media stream.

8004 Error Citrix HDX MediastreamApplication HDX Mediastream failed to establish mediastream connection.

8040 Warning Metaframe Application

A Citrix licensing request has timed out. This might be an indication of

communication problems between this server and the license server. As

a result, the server has reinitialized its connection with the license server. All licenses checked out by this server have been checked back in and attempts will be made to check the licenses out again.

9000 Error Citrix HDX Audio Application

Could not open a handle to Citrix HDX Audio Driver.Try reconnecting or

rebooting the system

9001 Error Citrix HDX Audio Application

There was a problem initializing Citrix Audio Session. Reboot or try

restarting the application.

(24)

9003 Information Citrix HDX Audio Application Citrix Audio Service has started running

9004 Error Citrix HDX Audio Application Citrix Audio Service is shutdown

9005 Information Citrix HDX Audio Application A new audio device is plugged in and ready for use.

9006 Information Citrix HDX Audio Application An audio device is removed.

9006 Error Metaframe Application

Auto Client Reconnect attempted but failed due to incorrect cookie data.

NOTE: If this error occurs frequently it may indicate an attempt to gain unauthorized access to the system.

9007 Information Metaframe Application Auto Client Reconnect occurred for user: <Domain\UserName>

9008 Error Metaframe Application Security Alert- CryptGenRandom failed.

Citrix XenApp is unable to retrieve the license server location. Check to

see if the Citrix Independent Management Architecture service is running without errors. If necessary, set the license server location in the Citrix Group Policy.

Citrix XenApp is unable to retrieve the product edition. Check to see if

the Citrix Independent Management Architecture service is running without errors. Citrix XenApp cannot request licenses until it can obtain the product edition--no client devices can connect. If necessary, set the

product edition in the Citrix Group Policy. The product must be set to the

same edition as your licenses.

9011 Warning PortIca Application You do not have the proper encryption level to access this Session

You have exceeded the number of licenses available on the license

server for this edition of Citrix XenApp. The license server granted you an overdraft license.

Your product license expired. Citrix XenApp will try to request a new

license from the license server.

The licenses required by this edition of Citrix XenApp are not present on

the license server <License Server Host Name>.

Citrix XenApp has entered the grace period. You have <Grace Period

Time Left> hour(s) remaining before this server stops accepting connections from client devices.

(25)

This computer running Citrix XenApp will now stop accepting

connections. This server is no longer in or could not enter a licensing grace period.

9018 Error Metaframe Application Citrix XenApp cannot contact the license server %1.

9019 Information Metaframe Application Citrix XenApp has successfully contacted the license server %1.

Citrix XenApp is unable to retrieve the product version. Check to see if

the Citrix Independent Management Architecture service is running without errors. Citrix XenApp cannot request licenses until it can obtain the product version--no client devices can connect. If necessary, set the product version in the Citrix Group Policy.

A problem with Terminal Services functionality has been corrected on

the server running Citrix XenApp. The correction involves changes to the registry. Please reboot the server.

A logon to this server has been denied because you have exceeded the maximum number of installed licenses for the <Feature Name> feature.

The maximum allowed number of licenses for this feature is <Max License Count>; you have <Actual count> licenses for this feature installed on your license server.

Error <Error Code> received while obtaining a license for a Citrix

XenApp client connection. A grace license has been granted.

9027 Warning PortIca Application

Error <Error Code> received while obtaining a license for a Citrix

XenApp client connection. The license request has been rejected.

Your version of the license server on <License Server> is older than the

version of Citrix XenApp. Please upgrade your license server or specify a license server location with the correct version.

9030 Warning Citrix ICA Service Application

Citrix ICA encountered an error updating configuration, hence the

update was ignored. The following error occurred: <Log Message>

Citrix ICA has requested a configuration item it couldn't find. The item requested was <Config Item Full Path>, the status was <Status>.

9032 Error Citrix ICA Service Application

Citrix ICA could not configure Thinwire and switch to the remote ICA

display. Rebooting the workstation or logging in at the console will fix this.

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9034 Information Citrix ICA Service Application Citrix ICA disconnected the session because the idle timer expired.

9035 Information Citrix ICA Service Application

Citrix ICA disconnected the session because the connection timer

expired.

9036 Warning Citrix ICA Service Application Citrix ICA failed to update the CGP configuration file: <Config File Path>

Citrix ICA rejected a connection from a client that cannot support

thinwire 2.

Citrix ICA logged off the disconnected user because the disconnect

timer expired.

Citrix ICA encountered a critical error while trying to load its default

configuration.

Citrix ICA encountered a critical error while trying to connect to the

server

Citrix ICA encountered a critical error while trying to change display

setting of the Apollo Server

Citrix ICA disconnected the RDP user because the session was not

brokered by XenDesktop and the user was not in the Direct RDP Access Administrators group.

Citrix ICA logged the RDP user off because the session was not

brokered by XenDesktop and the user was not in the Direct RDP Access Administrators group.

Citrix ICA detected the presence of WDDM Driver and changed it to

SVGA driver. Uninstalling VDA would reactivate WDDM Driver.

A broken connection event has occurred on Session Id <Session ID>.

The DomainName was <Domain> and the UserName was <User

Name>. The ClientName was <ClientName> and the ClientAddress was

<Address>. The broken connection event source was <0> and event reason was <0>.

Citrix ICA encountered an error while trying to set session resolution

(27)

Citrix ICA encountered an error while trying to set thinwire display

settings.

9093 Warning Citrix ICA Service Application Citrix ICA encountered an error while trying to set maximum color depth.

9094 Warning Citrix ICA Service Application Citrix ICA encountered an error while trying to set keep alive PDU.

The startup license required by Citrix XenApp is not present on the license server <License Server Host Name>. To resolve this problem: 1. Go to www.citrix.com

2. Select Downloads 3. Select Licensing

4. Select the latest License Server release 5. Download the Startup License

6. Upload the Startup License to the license server 7. Reboot

9096 Warning Citrix ICA Service Application Multi Stream ICA Multi Port Policy settings contain duplicate ports.

Application <App Name> is published to server <Host Name>, but the command line "<Initial Program>" is not valid on <Host Name>. Verify the correct servers and/or worker groups are assigned to <App Name> and ensure that the application is installed on <Host Name>.

A usable server cannot be found on which to launch the application.

Application: <App Name>, Client: <Client Name> (address: <Address>), User <Domain\UserName>.

Check your worker group definitions and load balancing policies to verify

appropriate servers are assigned for <App Name>.

Citrix administrator <User Name> requested logoff of <Session Count>

session(s).

The Account Authority is not trusted by the farm to access an IMA service on the appropriate server. Route to server failed; check your authorization and network configuration. AA: <Account Authentication Type>, User: <Domain \ User>, Function: <Function Name>

(28)

Application enumeration returned no applications for user <Domain \

User>. Confirm that the user is correctly configured for the appropriate applications.

Citrix administrator <User Name> requested Logon Control Mode

change to mode: <Logon Mode>. Result status: <Result Code>.

IMA failure to open system registry key <Reg Key Name>. Result

status: <Result Code>.

preventing new logons. The Load Evaluator requested does not exist. Load Evaluator: <LE Name>

The Citrix Independent Management Architecture (IMA) service is preventing new logons. The Load Evaluator requested could not be assigned to the Citrix XenApp server. Load Evaluator: <LE Name>

The Citrix XML Service will not process any requests because the

Controller mode is disabled on this server.

Logon Control Mode change to mode: <Logon Mode>. Result status: