Software & Consulting Services

Software &

Consulting Services

Cosmos Business Systems AEBE (est. 1988) is one of the main complete IT, software and communication solutions provider in the Greek market. Vodafone and Info-Quest are two of its shareholders. Its turnover in 2007 was €19.5 million, while in 2008 it is estimated to reach €23 million. Its target market is the corporate market in general, banks, as well as companies in the public and utilities sector.

Cosmos Business Systems divides its activities into four big Strategic Business Units (SBUs), namely:

For more information:

www.cbs.gr

H Cosmos Business Systems

AEBE

IT Infrastructure

Information systems (Servers, Pc’s, Storage, Printers, Plotters), Operating Software, Databases, Security, LANs, WANs, Routing, Switching, Network Management, Internet, Intranets. Cosmos cooperates with Hewlett Packard, IBM, Cisco, Lenovo, Fujitsu-Siemens as well as most of the international manufacturers. Software and Consulting

Cosmos, since 2002, has created a new unit that supports applications like ERP, CRM, Document Management, Workflow, by Microsoft, SAP, Captaris, etc., while at the same time it has developed many vertical solutions for specific markets. It also supports solutions for the design and construction sector as an Autodesk Authorized Dealer (AAD).

Telecommunications

Cosmos, in cooperation with firms Avaya and Cisco, as well as with Captaris and Cycos, offers integrated telephony, data and images transfer solutions, as well as Unified Messaging solutions. It also supports mobility solutions (on Blackberry or Microsoft Exchange platforms).

Services

All the services needed to research, install and ensure the smooth operation of the products offered by Cosmos, including technical support, service, and outsourcing services.

IT Infrastructure Software & Consulting Telecommunications Services

Cosmos Business Systems Software

and Consulting Services

Software & Consulting Services

Cosmos Business Systems, in cooperation with the largest software companies in the world, has an ERP and CRM software consulting services department. At the same time, it represents companies providing vertical solutions, while it has developed its own specific industry vertical solutions.

This department has Project Managers, specialized consultants as well as developers who manage application customization according to each customers needs as well as create custom made solutions for specific clients.

The software department with the products it offers and its partnerships cover the biggest part of the market, regardless of the client company size (Corporate, Medium & Small, Very Small).

Software providers

SAP Baseline

Microsoft Dynamics NAV (ERP , previous Microsoft Navision) Microsoft Dynamics CRM

Unisoft (Atlantis, XLine & Kefalaio )

Captaris Workflow & Document Management (Alchemy), Right Fax Autodesk - Architectural Desktop

Some vertical solutions

Cosmos Industrial Production - ( for ERP Microsoft Dynamics NAV) CRM Service & Sales (MS NAV)

Cosmos Paramedics for Paramedics Companies (MS NAV) Cosmos Furniture (MS NAV)

Paper Industry, (Tear-off Products) (MS NAV) TEGOS – Recycling & Waste Management (MS NAV) Ship Centric – Ship Supplier ( MS NAV)

Payroll and Human Resources, Access Control - Independent Application – can communicate with most ERP’s

Microsoft Dynamics NAV

(πρώην Microsoft NAVISION)

Software & Consulting Services

Cosmos offers Microsoft’s products, such as ERP / MIS Navision, CRM 3.0, in the Greek market as a Microsoft Gold Certified Partner, while it also offers all Microsoft operating systems platforms as a Large Account Resell-er (LAR).

Cosmos, based on its very long experience in the cor-porate software market, is mainly aiming at satisfying customer needs quicker while at the same time reduc-ing service costs. Accordreduc-ing to these objectives, it has managed to standardize Microsoft Dynamics NAV pa-rameters especially for the Greek small to medium size companies’ needs. The result of this are quickly installed and easily operated applications.

Since 2002, the company operates in the corporate soft-ware business, offering preconfigured solutions that re-duce deployment time and cost, while at the same time ensure the quality of the results.

During the operation of the Microsoft Dynamics NAV division, Cosmos has successfully delivered many dif-ferent size and complexity projects to companies of all sizes, operating in different industries.

Subsystems:

Microsoft-Navision offers single-system

integrated functionality to support solutions for: • Financial Management

• Supply Chain Management

• Customer Relationship Management • Project Management

• Field Service Management • Manufacturing

• E-commerce

• Analytics - Reporting

• Human Resources Management) • Resource Planning

Cosmos NAV

vertical solutions

Cosmos - Tegos Waste Management and Recycling

Tegos Waste Management and Recycling includes the rationale and the functions for the efficient waste man-agement and recyclable materials trade.

The system supports two waste catalogs, the EWC of-ficial catalog to cover legal demands and an internal catalog for the company’s internal waste grades. The waste certificate system is integrated in the system, while all the necessary waste transport documents are automatically issued following all the legal procedures. They can be directly printed on paper as well as includ-ed in forms.

This is a vertical software solution, translated into Greek by Cosmos, and offered as a software suite with Micro-soft Navision

Cosmos Manufacturing

Cosmos, wanting to support manufacturing busi-nesses in all the aspects of their operation, suggests the “Cosmos Manufacturing” solution, that allows inte-grated manufacturing processes and cost accounting management with a complete range of technical spec-ifications, recipes, manufacturing phases, chum rate calculation as well as calendar, holiday and personnel shift management. All these help to optimize stock and material management and ensure the best possible us-age of all the manufacturing process critical resources through the production planning scheme.

Cosmos Paramedics

Cosmos Paramedics is the vertical solution offered by Cosmos Consulting to the companies that import medical equipment, reagents, consumables as well as medicine. It offers full coverage of their special needs, such as loans, special technical support contracts, batch number and expiry date tracking by client, equipment serial numbers, as well as full reporting, classification and tracking of all government invitations to tender is-sues, with messages prompting for critical dates and actions.

Software & Consulting Services

Cosmos Ship Centric - Ship Supplier

ShipCentric is a vertical software solution based on ERP Microsoft Navision, and is addressed to the ship suppliers market.

ShipCentric Navision is MTML compatible. MTML are the shipping standards for e-commerce transactions. It comes in some of the main shipping e-commerce software platforms, allowing you direct on-line access to a worldwide client database and also offers full ship monitoring capability and client-related information access. You can use the search function to search for ships, types of ships, owners, managers, divisions, etc. This vertical software solution has been translated into Greek by Cosmos, and is offered as a software suite with Microsoft Navision

Cosmos - Furniture

Cosmos Furniture is Cosmos Consulting’s vertical solu-tion for businesses in the furniture import and com-merce. Among other things, one can track the composi-tion process as well as the item assembly process, and one can also calculate salesperson and interior designer commissions.

Cosmos – Service Management

Regardless of the size of your business, the Service Man-agement solution with the analysis tools it includes will be the backbone of your business resource manage-ment system and it will ensure full maintenance con-tract, guarantee, customer visit planning and technical staff workloads management. It also maintains a full failure history record.

Microsoft Dynamics CRM

Microsoft Dynamics CRM 4.0

Microsoft Dynamics CRM 4.0 is a fully comprehensive customer relationship management system (CRM, sales & service). From a simple contact list to after-sales ser-vice, the Microsoft Dynamics CRM solutions help record all actions regarding all customers, as well as keeping a full history of these actions. Furthermore, it helps to improve sales department efficiency and offer excellent customer service, thus creating profitable business re-lationships

UNISOFT

(Altec Software)

Control, Warehouses, Order Management and Sales Documents, Pricing Policies, Sales Discount ments, Order Management and Procurement Docu-ments, Procurement Discount DocuDocu-ments, Sales Fore-casting, Procurement ForeFore-casting, Serial Numbers Management, Inventory Batches Administration, Eng-lish Release, Assets

ERP Atlantis

Inventory – Product Administration and Control, Ware-houses, Warehousing Locations, Group Sets, Color - Size, Warehousing Documents, Alternative Product Codes Administration, Replacement Products, Exclu-sive Products, Trade Costing, Order, Sales, Procure-ment ManageProcure-ment, Delivery Scheduling, Sales – Pro-curement Document Management, Pricing Policies, Sales Cost, Sales Discount Documents, Procurement Discount Documents, Sales Forecasting, Procurement Forecasting, Sales Agreement Control, Serial Numbers Management, Inventory Batches Administration, Pro-cess Management, Assets

Payroll

Payroll – Human Resources Management, Social Se-curity Management, Back Payments, Reporting Tools, Collective Agreements, Cost Centers, Bank Link Set. With a long history in the Greek computer market

and with advanced technology infrastructure, ALTEC watches and influences all the latest developments in the business information market in Greece.

Cosmos, an authorized ALTEC partner in the Greek market, with a perpetually growing team of specialized consultants, can install, implement and support Altec products. With its indisputable experience in the field of business consulting, the solutions Cosmos suggests cover its clients’ business plans. This will have an imme-diate effect on the reduction of operating costs and the improvement of the services offered, as well as in each client’s further development in its business field. Cosmos, through this co-operation, expanded its product and services line offered to its clients for many years. This line includes:

KEFALEO 4

Inventory, Customers, Sales, Procurement, Suppliers, Checks - Securities, Foreign exchange, Color - Size, Re-port Level 1, Serial Numbers, Inventory Batches, Eng-lish Release, Assets

ERP xLine

Customers - Debtors - Collectors, Returns, Suppliers - Creditors, Bank Administration, Payments, Other Ex-changes, Checks - Securities, Service Receipts, Foreign Exchange, Inventory – Product Administration and

UNISOFT

(Altec Software)

Payroll

Personnel Management.

Access Control

Software & Consulting Services

Access Control

A company’s future and success are determined, among other things, by its capability to attract, maintain and develop its most valuable resource: Its human resources. To manage human resources efficiently, you need an appropriate HR Master, capable of objectively measuring and rationally developing the company’s human resources in order for the company to operate smoothly and evolve.

HR MaSter is our company’s suggestion in the field of human resources management systems. It consists of the following modules:

Personnel Master

The “Personnel” subsystem is the core of the PersonnelMaSter family of applications. This subsystem keeps all the necessary fixed and variable Employee File elements (CVs, job description, training data, medical records, etc.).

Payroll Master

Comprehensive solution, completely covering payroll and human resources management needs of a medium to large enterprise, in the private and in the state sector.

Time Master

It satisfies all the needs of the personnel division of an enterprise or an organization, in monitoring and control of the personnel attendance. With the help of Time MaSter, any business can achieve higher efficiency of its personnel division, better time management, while the administration will be directly and reliably informed.

Access Master

It completely covers a company’s or organization’s needs in the field of security, regarding people (employees and visitors) and vehicle access management to restricted areas.

Roster Master

With Roster MaSter, every business can achieve higher efficiency of its personnel division, better time management, while the administration will be directly and reliably informed about personnel roster management.

HR Net MaSter

HR Net MaSter is a Web Tool to access and remotely manage the personnel database. With the help of HR Net MaSter, every company can achieve higher efficiency of its personnel division, better time management, and process flow control, instead of simple data management, while the administration will be directly and reliably informed.

Captaris

Cosmos Business Systems is an authorized represen-tative of the American company Open Text (Captaris), which has become world-famous by its Right Fax ap-plication, a top quality fax managing solution. Open Text toady has become one of the largest BPM (Busi-ness Process Management) software development companies.

The electronic archiving applications (Alchemy - docu-ment managedocu-ment) as well as the workflow applica-tions have been translated into Greek thus becoming easier to use. Cosmos has at the same time developed an e-protocol application which combines simultane-ous archiving and routing, based on automatic work-flow business processes (notifications, approvals etc). Open Text (Captaris) offers complete solution environ-ments, both on Microsoft and SAP platforms (where it offers a specific SAP R3 connector for Right Fax). Cos-mos has the necessary infrastructure (consultants, de-velopers, technicians) to design and install simple and complex Business Process Management solutions.

Captaris Workflow

Captaris Workflow is a flexible process management tool for all kinds of business environments. It reduces risk, creating safe processes, maintaining flow history and allowing easy work route tracking while it helps save time and paper. The time needed for approvals and task completion is reduced from weeks or days to just a few hours. This results in productivity and cash flow improvement for your company.

Captaris Document Management (Alchemy)

Captaris Alchemy is a document e-management and archiving software. It is a reliable archiving system, where your company can store all kinds of documents and retrieve them in seconds, even after years. Alchemy excels at document index creation, as well as fax, e-mail, PDF and any other kind of electronic document creation.

Captaris Protocol has been developed by Cosmos and includes:

• Automatic attachment document registration capability.

• Capability to find and view already registered documents in Alchemy.

• Capability to simply add carbon copies or to route a registered document to one or more system users. • During routing and delivering carbon copies of a

document, the system automatically creates process flows for every user.

• At the final step, the appropriate user can approve the registered document and so complete its flow, or reject it and the document will return to the routing phase.

• Capability to monitor the documents condition and its location on its route.

Cosmos – Captaris Protocol

Application

• Pending processes view

• Complete processes presentation • Overdue documents view

• Capability to create task grouping rules. • Task sharing with other system users

• Easy document access, document search by simple or complex user-defined criteria. These can be either document content or profile criteria.

Cosmos Business Systems

International Partnerships

Software & Consulting Services

Since 1982, Autodesk produces the world’s most famous design and documentation software, AutoCAD. If you are an architect, a furniture, bathroom or kitchen designer, an electrical or mechanical engineer, an interior decorator, an exhibition hall designer, or if you are generally interested in plotting detailed designs of any kind, Cosmos Business Systems offers you the tools, with the help of Autocad 2010 and its vertically integrated applications, like Autocad Architecture, Autocad LT and Autocad Raster Design.

Cosmos Business Systems, as an Autodesk authorized dealer, pinpoints its clients’ needs and suggests solutions based on the complete range of this design platform and its vertical applications.

COSMOS Internet

and Web Applications

COSMOS Internet and Web Applications

Cosmos Business Systems offers the following Internet services

• Site study, design and implementation • Portal study, design and implementation

• e-commerce site study, design and implementation • Web hosting in cooperation with major telecom

providers

• Web solution hosting on Cosmos servers • Web Servers study and implementation

• Μελέτη και κατασκευή λύσεων Voice Over IP and Fax Over IP (Captaris Right Fax) solution study and implementation

• VPN’s - Virtual Private Networks • Internet Security

www.cbs.gr