All other brands and their products are trademarks or registered trademarks of their respective holders, and should be noted as such.

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Administration Guide

June 20, 2006

Copyright © 2006 by Equitrac Corporation

All rights to this document, domestic and international, are reserved by Equitrac Corporation. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise) without prior written permission of Equitrac.

Trademarks

Equitrac is a registered trademark of Equitrac Corporation.

Equitrac Professional, Equitrac Professional Enterprise Edition, Equitrac Call Accounting, and PageCounter CDR are trademarks of Equitrac Corporation. All other brands and their products are trademarks or registered trademarks of their respective holders, and should be noted as such.

Safety Considerations

When using your telephone equipment, always follow basic safety precautions to reduce the risk of fire, electric shock, and injury to persons, including the following:

• Never install telephone wiring in a lightning storm.

• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

• Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. • Use caution when installing or modifying telephone lines.

• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. • Do not use the telephone to report a gas leak in the vicinity of the leak.

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PageCounter CDR Administration Guide Table of Contents

Overview and Installation . . . 1 - 1

Data Flow . . . 1 - 2 PageCounter CDR Specifications . . . 1 - 4 Navigating PageCounter CDR Menus . . . 1 - 5 Installing PageCounter CDR . . . 1 - 6 Initial Configuration . . . 1 - 8 Accessing Manager Mode . . . 1 - 8 Configuring the Cost Recovery Server IP Address . . . 1 - 10 Configuring the PageCounter CDR IP Address . . . 1 - 10 Assigning an IP Address by DHCP . . . 1 - 10 Assigning a Static IP Address . . . 1 - 10 Verifying Port Settings . . . 1 - 11 Rebooting the PageCounter CDR . . . 1 - 12

PageCounter CDR Configuration . . . 2 - 1

Manager Mode Options Quick View . . . 2 - 2 Manager Mode Options . . . 2 - 3 Info . . . 2 - 3 Network . . . 2 - 4 Set Control System . . . 2 - 5 Use DHCP . . . 2 - 5 Use Static IP . . . 2 - 5 Contrast . . . 2 - 6 Date Time . . . 2 - 7 Set Date . . . 2 - 7 Set Time . . . 2 - 7 Set Time Zone . . . 2 - 7 Devices . . . 2 - 7 Port Settings . . . 2 - 8 File Size . . . 2 - 10 Security . . . 2 - 10 Terminal Cleanup . . . 2 - 10 Delete CDR . . . 2 - 11 Reset Settings . . . 2 - 11 Hardware Test . . . 2 - 12

Status Screen . . . 3 - 1

Status Screen Overview . . . 3 - 2 Viewing Individual Status Messages . . . 3 - 3 Device Date and Time . . . 3 - 3 Alert Indicators . . . 3 - 3

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Table of Contents PageCounter CDR Administration Guide

Device Disk Space Status . . . 3 - 5 Total CDR Buffered . . . 3 - 5 Last CDR Date and Time . . . 3 - 5 Last Sent Date and Time . . . 3 - 5 Live CDR Capture . . . 3 - 6

Troubleshooting . . . 4 - 1

Network Error on Bootup . . . 4 - 2 Preliminary Information . . . 4 - 2 Setting the Correct IP Address . . . 4 - 2 Live CDR Capture Data Corruption . . . 4 - 4 Characters Appear as X’s . . . 4 - 4 Data is Legible but Garbled . . . 4 - 4

Time Zone Options . . . A - 1

Setting the Time Zone . . . A - 2 Available Time Zones . . . A - 3

Connecting to the PBX . . . B - 1

PageCounter CDR to DB9 Female DCE . . . B - 2 PageCounter CDR to DB9 Male DTE . . . B - 3 PageCounter CDR to DB25 Female DCE . . . B - 4 PageCounter CDR to DB25 Male DTE . . . B - 5

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PageCounter CDR Administration Guide Overview and Installation

1

Overview and Installation

PageCounter CDR is a Call Detail Record (CDR) hardware buffer device that captures call

detail information from a PBX equipped with an RS‐232 CDR or SMDR port. The PageCounter

CDR device connects directly to a 10/100BaseT TCP/IP network.

PageCounter CDR integrates with either Equitrac Professional with Call Accounting or

Equitrac Professional Enterprise Edition with Call Accounting. This document uses the term

cost recovery when referring to Equitrac Professional and Equitrac Professional Enterprise

Edition at the same time.

This chapter information about all necessary installation, hardware, and software

requirements to install the PageCounter CDR device.

For details on configuring the PageCounter CDR device, see PageCounter CDR Configuration

on page 2 ‐ 1.

At a Glance... Data Flow

PageCounter CDR Specifications Navigating PageCounter CDR Menus Installing PageCounter CDR

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Overview and Installation: Data Flow

Data Flow

A PBX system tracks raw call detail information. The PageCounter CDR buffers raw call

detail records and sends them to:

• Equitrac Professional with Call Accounting —Or—

• Equitrac Professional Enterprise Edition with Call Accounting

Equitrac processes the call detail data and uses the information to track and report on

phone usage.

Note: This document uses the term Equitrac cost recovery when referencing both Equitrac Professional and Equitrac Professional Enterprise Edition.

Equitrac cost recovery software with Call Accounting combines the call data with rate table

information to calculate and assign a cost to telephone calls. Equitrac then maps the call

costs to the Time and Billing system for billback to clients.

The following is an overview of the typical data flow:

1 A user makes a phone call. 2 The PBX captures raw call data.

3 The telephone switch sends raw call data to the PageCounter CDR via an RS232 adapter

cable.

4 The PageCounter CDR sends information to the Equitrac cost recovery software with

Call Accounting software.

5 The Equitrac cost recovery software with Call Accounting applies costs associated with

each call using rate table information.

6 The Equitrac cost recovery software with Call Accounting then generates reports on

costed call information, and transmits information to the time and billing system. Caution: If the Call Accounting and Equitrac Professional Enterprise Edition software

reside on different servers, configure the PageCounter CDR to

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Overview and Installation: Data Flow

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Overview and Installation: PageCounter CDR Specifications

PageCounter CDR Specifications

PageCounter CDR replaces the current NETBuffer and NETBuffer XP products.

PageCounter CDR devices include a numeric keypad, two arrow keys, three function keys,

and a 4 line X 20 character LCD display. An adaptor kit is also included to connect

thePageCounter CDR terminal to the PBX.

Hardware Specifications Details

Connectivity • Ethernet Category 5 cabling

• Dual 10/100 Ethernet ports

Power Supply • Includes dual voltage power supply

• Input: 100/240VAC, 50-60Hz, 0.5A • Output: +5VDC/3000mA

Mounting Includes dual purpose Vertical/Horizontal mounting bracket

Size • Packaged 15.25 x 5.5 x 11 in. (39 x 14 x 28 cm)

• Not packaged 7.88 x 4.14 x 2.36 in. (20 x 10.5 x 6 cm)

Weight • Packaged 4.05 lbs/1837 g

• Not packaged 0.99 lbs/448 g

Operating Environment • Ambient Temperature: 5° - 55° C/41° - 131° F

• Relative Humidity: 8 - 85%

• Storage Temperature: 0° - 65° C/32° - 149° F

Storage • Stores over 40,000 transactions

• Supports 100,000 call records per day

Ports and Connections • Power Connection–Power supply connector

• Serial Port–Standard serial communication port

• Ethernet Connection–RJ 45 Jack for Ethernet connection • Ethernet Expansion Port-RJ 45 Jack for peripheral devices

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Overview and Installation:

Navigating PageCounter CDR Menus

Navigating PageCounter CDR Menus

Use the following keys to navigate on the PageCounter CDR menus. This document often

references these keys in instruction steps as alternate navigation options.

Key Function

BACK Home

END End

F1/ F2 Page down/Page up for long lists;

Down/Up for short lists

F3 Escape

ARROWUP, ARROWDOWNa

a. ARROWUP and ARROWDOWNrefers to these keys: Move up or down one line

ENTER Activate selected item

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Overview and Installation: Installing PageCounter CDR

Installing PageCounter CDR

Before installing the PageCounter CDR, ensure that you have all the necessary hardware

components and a functioning installation of the Equitrac cost recovery software with Call

Accounting. Also ensure that you have the required information necessary to establish a

connection between the PageCounter CDR, the cost recovery system, and the PBX.

Required hardware components include:

• Live Ethernet Network drop outlet • 10/100 Base‐T Ethernet Network cable

• Private Branch Exchange (PBX) with SMDR port and DB9 enabled • PageCounter CDR device and accessory kit

• Power supply • Power cable

Information for establishing a connection includes the server IP address and, if the

PageCounter CDR uses a static IP address, its IP address, subnet mask, and gateway.

Required software components include:

• Equitrac Professional, version 3.52 or higher with Call Accounting —Or—

• Equitrac Professional Enterprise Edition, version 4.63 or higher with Call Accounting

Using the following labeled image as a guide, perform the following procedure to install

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Overview and Installation: Installing PageCounter CDR

1 Connect the CAB00732 cable between the PBX device and the serial port of the

PageCounter CDR using instructions from the PBX device manufacturer, and the

adaptors and cables in the accessory kit, if necessary. For information about using the

parts in the accessory kit, see Connecting to the PBX on page B ‐ 1.

2 Connect the power supply using the power cable supplied with the PageCounter CDR.

When you connect the device to its power supply, the device begins its initialization

sequence. Once this sequence is complete, the device displays the Status screen.

3 Perform the initial PageCounter CDR configuration. For details, see Initial Configuration on page 1 ‐ 8.

4 Verify that configuration settings are accurate using live CDR capture to view incoming

call detail records. For instructions on how to access live CDR capture, see Live CDR Capture on page 3 ‐ 6.

5 Connect the device to the network.

a Plug an Ethernet cable into the PageCounter CDR Ethernet port.

b Connect the other end of the Ethernet cable to either an Ethernet hub, or to an

Ethernet wall jack, if appropriate.

You may connect another device, such as a network printer, to the Expansion port. Device Connection Description

1. Power Connection Power supply connector

2. Serial Port Standard serial communication port

3. Copy Control Copy control port. The copy control port is not enabled.

4. Ethernet Connection RJ 45 Jack for Ethernet connection

5. Ethernet Expansion RJ 45 Jack allows device to be used as a hub

Caution: Do not disconnect the power supply once CDR data collection begins. Disconnecting the power supply results in CDR data loss.

Caution: If you use the PageCounter CDR device as a hub for another networked device, and the PageCounter CDR loses power or is disconnected, the networked device connected to the Expansion port also loses network connectivity.

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Initial Configuration Accessing Manager Mode

Initial Configuration

When you have powered up and connected the PageCounter

device to your network, configure a basic set of options to enable

the PageCounter CDR device to communicate with the cost

recovery system.

Note: You must also configure the PageCounter CDR devices in the cost recovery software. See the Equitrac Professional or Equitrac Professional Enterprise Edition documentation for details on working with PageCounter CDR devices.

Initial device configuration steps include:

1 Accessing Manager Mode.

2 Configuring the Equitrac cost recovery server IP address. 3 Configuring the device IP address.

4 Verifying port configuration.

5 Rebooting the PageCounter CDR device.

The following sections detail each of the required configuration steps.

Note: You can use the ARROWUPand ARROWDOWNkeys to navigate through the available options line by line. You can use the F2 and F3 keys to navigate through the available options one screen at a time. Press the BACK key to return to the top line in the menu. Use the ARROWUP, ARROWDOWN, F2, and F3 keys as an alternative to numeric key selections in the instructions in this section.

Accessing Manager Mode

Manager Mode enables you to configure network connectivity, set device and data storage

preferences, and test the hardware. Accessing Manager Mode requires an administrative

password.

Caution: You must know your PBX settings before proceeding with the PageCounter CDR Initial Configuration process. Make sure that your PBX has the DSR/ DTR hardware flow control feature enabled. Some PBX equipment configuration may be required. Refer to your PBX manual or contact your PBX provider for assistance.

Caution: When the PageCounter CDR is in Manager Mode, it does not capture CDR data. You must manually exit Manager Mode to enable the PageCounter CDR to resume CDR data buffering.

At a Glance...

Accessing Manager Mode Configuring the Cost Recovery Server IP Address Configuring the PageCounter CDR IP Address Verifying Port Settings Rebooting the PageCounter CDR

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Initial Configuration Accessing Manager Mode

Perform the following procedure to access Manager Mode.

1 While in Idle Mode, when the terminal completes its initialization and the Status screen

is on the display, press F2 + END. That is, press the F2 and the END keys simultaneously. 2 Enter a password and press ENTER.

Note: The default Manager Mode password is 98765. See Security on page 2 - 10 for details on changing the default administrator product password.

The terminal display masks the password with asterisks. Use the function keys (F1, F2,

or BACK) to edit the password, if needed. When you have supplied a valid password,

the following message displays on the device screen:

Stopping Device... Please Wait.

Note: When you make changes to Network options in Manager Mode and exit Manager Mode, the PageCounter CDR reboots to apply your changes. After rebooting, the PageCounter CDR returns to the Status screen.

The subsequent message displays a list of all available configuration options available

in Manager Mode:

0>Info 1 Network 2 Contrast 3 Date Time 4 Devices 5 Security

6 Terminal Cleanup 7 Hardware Test

Note: You can use the ARROWUPand ARROWDOWNkeys to navigate through the available options line by line. You can use the F2 and F3 keys to navigate through the available options one screen at a time. Press the BACK key to return to the top line in the menu. Use the ARROWUP, ARROWDOWN, F2, and F3 keys as an alternative to numeric key selections in the instructions in this section.

To complete initial device configuration, access options 1 and 4. For details on all

available configuration options, see Manager Mode Options on page 2 ‐ 3. See the

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Initial Configuration Configuring the Cost Recovery Server IP Address

Configuring the Cost Recovery Server IP Address

To send CDR files in memory, the PageCounter CDR needs to communicate with the cost

recovery server.

To enable communication between the PageCounter CDR and the cost recovery server,

proceed as follows:

1 Access Manager Mode. See Accessing Manager Mode on page 1 ‐ 8 for details. 2 Press the 1 key to select 1 Network.

3 Press the 0 key to select 0 Set Control System.

4 Using the numeric keypad, enter the IP address of the Equitrac cost recovery server and

press ENTER.

Configuring the PageCounter CDR IP Address

The PageCounter CDR’s IP address identifies the device on the network. With a valid IP

address, the PageCounter CDR appears in the list of devices on Equitrac Call Accounting

software and is available for monitoring. You can assign an IP address by using Dynamic

Host Configuration Protocol (DHCP) or by setting a static IP address.

Assigning an IP Address by DHCP

Configure the PageCounter CDR to use DHCP to obtain an IP address from the DHCP

server.

3 Press the 1 key to select 1 Use DHCP.

4 The PageCounter CDR displays a confirmation message on the screen: Setting IP config method to DHCP.

5 Press F3 to select the <BACK> option and return to the Network menu screen.

Assigning a Static IP Address

Configure the PageCounter CDR with a static IP address. Part of setting a static IP address

includes setting the gateway and subnet mask of the cost recovery server.

Caution: If the Call Accounting and Equitrac Professional Enterprise Edition software reside on different servers, configure the PageCounter CDR to

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Initial Configuration Verifying Port Settings

3 Press the 2 key to select 2 Use Static IP.

4 The PageCounter CDR displays a confirmation message on the screen: Setting IP config method to STATIC.

5 Press the 0 key to select 0 Set IP Address.

6 Using the number keypad, enter the PageCounter CDR IP address and press ENTER.

Note: You must enter leading zeros. 7 Press the 1 key to select 1 Set Gateway.

8 Enter the network gateway address and press ENTER. 9 Press the 2 key to select 2 Set Mask.

10 Enter the subnet mask address and press ENTER.

Verifying Port Settings

Verify the current PageCounter CDR port settings and reconfigure the settings as

necessary for your environment.

1 Access Manager Mode. See Accessing Manager Mode on page 1 ‐ 8 for details. 2 Press the 4 key to select 4 Devices.

3 Press the 0 key to the select 0:Port Settings. The following port setting options

display on the screen: 0>Baud Rate

1 Data Bits 2 Parity 3 Stop Bits 4 End Character

Press the corresponding key to view each default port setting. Use the arrow keys to

navigate through the details displayed on the screen. An arrow indicates the configured

port setting.

If you need to select a different port setting than the one currently set, press the

corresponding numeric key option to select the different port setting and press ENTER.

Then press F3 to select the <BACK> option and return to the main Port Settings menu

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Initial Configuration Rebooting the PageCounter CDR

Rebooting the PageCounter CDR

When you have completed the minimum required configuration in Manager Mode, press

F3 to select the <BACK> option to exit Manager Mode. Press F3 to select the <BACK> option

again to reboot the PageCounter CDR. During this reboot phase, the PageCounter CDR

applies all configuration changes. When the PageCounter CDR finishes rebooting, it

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PageCounter CDR Administration Guide PageCounter CDR Configuration

2

PageCounter CDR Configuration

Use Manager Mode to configure the PageCounter CDR device. Manager Mode menus

provide you with options to control CDR data settings on the device, perform device

diagnostic tests, and configure advanced device preferences and communications.

When configuring the PageCounter CDR, it is possible to change more than one configuration

setting before exiting Manager Mode. Certain setting changes require a PageCounter CDR

reboot before taking effect, whereas others do not. For each configuration setting that requires

a reboot, the instructions end with the words Press F3 again to reboot the device. If you are

changing a setting that requires a reboot and you need it to take effect immediately, press F3.

Otherwise, wait until you make all changes before rebooting the device. At a Glance...

Manager Mode Options Quick View Manager Mode Options

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PageCounter CDR Configuration: Manager Mode Options Quick View

Manager Mode Options Quick View

The following quick view includes all available Manager Mode options. To access this

mode, see Accessing Manager Mode on page 1 ‐ 8.

Main Menu First Sub Menu Second Sub Menu

0 Info

1 Network 0 Set Control System

1 Use DHCPa

2 Use Static IP _{0 Set IP Address}a

1 Set Gatewaya

2 Set Maska

a. When you change this setting and exit Manager Mode, PageCounter CDR reboots.

2 Contrast

3 Date Time 0 Set Date

1 Set Time 2 Set Time Zone

4 Devices 0 Port Settings 0 Baud Rate

1 Data Bits 2 Parity 3 Stop Bits 4 End Character 1 File Size

5 Security

6 Terminal Cleanup _{0 Delete CDR}

1 Reset Settingsa

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PageCounter CDR Configuration:

Manager Mode Options Info

Manager Mode Options

In Manager Mode, you can view PageCounter CDR configuration, adjust

network and device settings, change the contrast and set the date and

time.

You may also perform hardware tests, change security settings, alter

timeout settings, reset initial settings, and delete files from the terminal.

To access Manager Mode, see Accessing Manager Mode on page 1 ‐ 8.

In Manager Mode, the device displays the following menu options.

0>Info 1 Network 2 Contrast 3 Date Time 4 Devices 5 Security

6 Terminal Cleanup 7 Hardware Test

Press the corresponding number key to select any option. For example, press the 0 key to

select the Info option.

Press the ARROWUP and ARROWDOWN keys to scroll through the options to the desired

option. Press the appropriate key to make your selection. Press the F1 key to PageDown.

Press the F2 key to PageUp.

To exit Manager Mode, press F3 to select the <BACK> option.

Info

The Info option displays system identification and configuration information for the

device.

Note: You can use the ARROWUPand ARROWDOWNkeys to navigate through the available options line by line. You can use the F2 and F3 keys to navigate through the available options one screen at a time. Press the BACK button to return to the top line in the menu. Use the ARROWUP, ARROWDOWN, F2, and F3 keys as an alternative to numeric key selections in the instructions in this section.

Caution: When the PageCounter CDR is in Manager Mode, it does not capture CDR data. You must manually exit Manager Mode to enable the PageCounter CDR to resume CDR data buffering.

At a Glance...

Info Network Contrast Date Time Devices Security Terminal Cleanup Hardware Test

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Manager Mode Options Network

Press 0 at the Manager Mode screen to select 0 Info. Use the arrow keys to scroll through

the data on the screen one line at a time or use the F1 key to page down and the F2 key to

page up one screen at a time. You can use the 0..9 hot keys to access the first 10 entries.

Access subsequent entries using the ARROW keys. Press F3 to select the <BACK> option to

return to the main Manager Mode menu.

Network

The Network option configures the network connection between the device and the

Equitrac cost recovery server. Press the 1 key at the Manager Mode menu to select 1 Network. Press the corresponding number key to select an option.

Hot

keys Version Details Description

0 S/N:PNXXXXXX Device serial number.

1 MAC:000845782254 Media Access Control address. Unique network card address for the device.

2 IP:192.168.0.1 Device IP address.

3 NM:255.255.254.0 Device subnet mask.

4 GW:192.168.96.1 Network node to access when the device needs a resource that is not on the local network.

5 IP method:STATIC Device IP method, either Static or DHCP.

6 PS:9600,7,E,1,13 Parity setting data format:

BaudRate,DataBits,Parity,StopBits,End Character

where:

•BaudRate ranges between 600 and 57600 in baud. •DataBits is 7 or 8.

•Parity is O (Odd), E (Even), or N (None). •Stop Bits is either 1, 1.5, or 2.

•End Character is any ASCII character between 0– 255; typically 13.

7 CS:192.168.097.120 Equitrac cost recovery system server IP address. This server must have the Call Accounting software on it.

8 Disk:60.9MB Amount of total disk space available.

9 Free:52.5MB Amount of free disk space available.

TimeZone:GMT-05:00 Current time zone setting of the device.

Version:1.0.9 PageCounter CDR firmware version.

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Manager Mode Options Network

Note: When you change the Use DHCP or Use Static IP options and exit Manager Mode, the PageCounter CDR device reboots to apply configuration changes.

Depending on the initial network settings of the PageCounter CDR, you may need to access the device differently to troubleshoot network setting problems. For details, see Troubleshooting on page 4 - 1.

0>Set Control System 1 Use DHCP

2 Use Static IP

Set Control System

The Set Control System option configures the IP address of the Equitrac cost recovery

server. Press the 0 key at the Network menu to select 0 Set Control System. When

prompted, enter the cost recovery server’s IP address and press ENTER.

Press F3 to select the <BACK> option to return to the main Manager Mode menu. Press F3 to

exit Manager Mode and return to the Status screen.

Use DHCP

The Use DHCP option instructs the DHCP server on the network to allocate an IP address

for the device. Press the 1key at the Network menu to select 1 Use DHCP. The

PageCounter CDR displays the Setting IP config method to DHCP message and

returns to the main Manager Mode menu.

Press F3 to reboot the device.

Use Static IP

The Use Static IP option allows you to set the IP address of the PageCounter CDR.

Press the 2key at the Network menu to select 2 Use Static IP.

The PageCounter CDR displays the Setting IP config method to STATIC message,

followed by Static IP configuration options. Press the corresponding number key to select

an option.

0>Set IP Address 1 Set Gateway 2 Set Mask

Caution: If the Call Accounting and Equitrac Professional Enterprise Edition software reside on different servers, configure the PageCounter CDR to

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Manager Mode Options Contrast

Set IP Address

Press the 0 key at the Static IP menu screen to set the device’s static IP address. At the

prompt, enter the IP address and press ENTER. Enter leading zeros for IP address values.

Use the F1 and F2 function keys to move back or forward through the string of characters.

When the cursor is in the desired location, use the number keys to type over the IP address

characters that you want to change.

Press F3 to select the <BACK> option to return to the main Manager Mode menu. Press F3

again to reboot the device. If you keep the static IP method and only change the IP address,

the PageCounter CDR does not reboot. Set Gateway

Press the 1 key at the Static IP menu screen to set the device’s gateway. At the prompt,

enter the default gateway on your network and press ENTER. Enter leading zeros for IP

address values. Use the F1 and F2 function keys to move back or forward through the

string of characters. When the cursor is in the desired location, use the number keys to type

over the IP address characters that you want to change.

again to reboot the device. Set Mask

Press the 2 key at the Static IP menu screen to set the subnet mask. At the prompt, enter the

subnet mask for your network and press ENTER. Enter leading zeros for IP address values.

Use the F1 and F2 function keys to move back or forward through the string of characters.

When the cursor is in the desired location, use the number keys to type over the IP address

characters that you want to change.

again to reboot the device.

Contrast

The Contrast option adjusts the contrast of the device’s display screen. Press the 2 key at

the Manager Mode menu to select 2 Contrast.

At the prompt, press the ARROWUP key to increase the contrast and the ARROWDOWNkey to

decrease the contrast. The PageCounter CDR applies your contrast adjustment

immediately.

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Manager Mode Options Date Time

Date Time

The Date Time option configures the device date and time. Press the 3 key at the Manager

Mode menu to select 3 Date Time. Then, press the corresponding number key to select an

option. 0>Set Date 1 Set Time 2 Set Time Zone

exit Manager Mode and return to the Status screen.

Note: If the PageCounter CDR has a network connection, the device synchronizes its date and time information with the Equitrac cost recovery server. This time supersedes manual entry.

Set Date

The Set Date option configures the device date. Press the 0 key at the Date Time menu to

select 0 Set Date. When prompted, enter the device date in the format MM/DD/YYYY and

press ENTER to return to the Date Time menu.

If you do not want to make changes, press <BACK> to return to the Date Time menu.

Set Time

The Set Time option configures the device time. Press the 1 key at the Date Time menu to

select 1 Set Time. When prompted, enter the device time in 24‐hour format HH:MM:SS and

press ENTER to return to the Date Time menu.

If you do not want to make changes, press <BACK> to return to the Date Time menu.

Set Time Zone

The Set Time Zone option configures the device time zone. The default time zone setting

corresponds to Eastern Standard Time (US & Canada). The list of time zones available is

extensive. If you need to change the default time zone, refer to the appendix Time Zone Options on page A ‐ 1 for instructions.

To exit this menu without making changes, press <BACK> to return to the Date Time menu.

Devices

The Devices option configures the device’s port communication and buffer size. Press the

4 key at the Manager Mode menu to select 4 Devices. Then, press the corresponding

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Manager Mode Options Devices

0>Port Settings 1 File Size

again to exit Manager Mode and return to the Status screen.

Port Settings

The Port Settings option configures the serial port connection to the PBX. Press the 0

key at the Devices menu to display the following options. Then, press the corresponding

number key to select an option.

0>Baud Rate 1 Data Bits 2 Parity 3 Stop Bits 4 End Character Baud Rate

From the Port Settings menu, press the 0 key to configure the speed at which the device

communicates with the PBX. The following options display on the screen:

0 600 1 1200 2 2400 3 4800 4>9600 5 14400 6 19200 7 38400 8 57600

An arrow indicates the device’s current configuration. Press the corresponding number

key to select a value and press ENTER. Press F3 to select the <BACK> option until you return

to the main Manager Mode menu.

Note: Make sure the baud rate setting matches the one on the PBX, otherwise CDR captures on the display will appear garbled. Equitrac recommends a baud rate of 9600.

Data Bits

From the Port Settings menu, press the 1 key to configure the number of bits required to

transmit a single piece of information. The following options display on the screen:

0>7 Bits 1 8 Bits

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Manager Mode Options Devices

Note: Ensure coordination between Data Bits and Parity settings to properly configure the device’s serial communications.

to the main Manager Mode menu. Parity

From the Port Settings menu, press the 2 key to configure the bit used to check units of data

for errors during transmission.

When you select 2 Parity, the following options display on the screen:

0>None 1 Odd 2 Even

Note: Ensure coordination between Data Bits and Parity settings to properly configure the device’s serial communications.

key to select a value and press ENTER. Press F3 to select the <BACK> option until you

return to the main Manager Mode menu. Stop Bits

From the Port Settings menu, press the 3 key to configure the non‐data bits the device

transmits after each data transmission to signal the end of that transmission. The following

options display on the screen:

0>1 bit 1 1.5 bits 2 2 bits

to the main Manager Mode menu. End Character

From the Port Settings menu, press the 4 key to configure the ASCII value (between 0 and

255) that indicates the termination of a transmission. The default end character value is 13.

Press F3 to select the <BACK> option until you return to the main Manager Mode menu. Caution: You should not change this value. Before changing this value, contact the

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Manager Mode Options Security

File Size

The File Size option configures the maximum size of the CDR file on the disk. By

default, the file buffer size is 1/2 disk space size. As the PageCounter CDR collects call

records, the PageCounter CDR uploads them to the Equitrac cost recovery system. The

device stores all sent and unsent records.

From the Devices menu, press the 1 key to select the File Size option. At the prompt,

enter a value in megabytes (between 1 MB and 1/2 disk space) and press ENTER.

If you select a number larger than 1/2 disk space, the PageCounter displays an error

message and the device returns to the File Size prompt.

Note: Increasing the file size value enables the device to buffer more data in the CDR file. Any unsent data stored in the CDR file can be lost during a power interruption. Carefully consider the risk of data loss when adjusting the queue buffer value. Press F3 to select the <BACK> option to return to the Devices menu. Press F3 to select the

<BACK> option to return to the main Manager Mode menu. Press F3 again to exit Manager

Mode and return to the Status screen.

Security

The Security option enables you to change the product password for accessing Manager

Mode, as described in the section Accessing Manager Mode on page 1 ‐ 8.

Note: You cannot change the platform and Equitrac technician level passwords using this option.

From the Manager Mode menu, press the 5 key to select 5 Security. At the prompt Enter New Password, type in a new password (maximum 6 characters) and press ENTER. At

the Confirm Password prompt, retype the new password and press ENTER to return to

the Manager Mode menu. The PageCounter CDR does not require a reboot for the

password change.

Terminal Cleanup

The Terminal Cleanup option enables you to delete all unsent CDR records from the

PageCounter CDR device and reset device configuration.

Caution: If you change the file size, you risk losing call records.

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Manager Mode Options Terminal Cleanup

From the Manager Mode menu, press the 6 key to select 6:Terminal Cleanup. Then, press

the corresponding number key to select an option.

0>Delete CDR 1 Reset Settings

Note: The device reboots only if you selected 1 Reset Settings.

Delete CDR

The Delete CDR option enables you to delete all unsent call records from the PageCounter

CDR. If you change PBX settings and neglect to configure the PageCounter CDR, you may

need to use this feature to purge erroneous call records

.

Press the 0 key to select 0 Delete CDR. The following appears on the display:

Delete CDR? 0>Yes 1 No

Press the 1 key to cancel deletion and return to the Terminal Cleanup menu. Press the 0 key

to confirm that you want to delete unsent CDR records. The PageCounter CDR displays

the number of bytes of unsent data and the following appears on the display:

Proceed Anyway? 0>Yes

1 No

Press the 0 key to confirm that you want to delete unsent call records, or press the 1 key to

cancel and return to the Terminal Cleanup menu.

again to exit Manager Mode and return to the Status screen.

Reset Settings

The Reset Settings option resets all PageCounter CDR device configuration options to

default values.

Caution: You cannot recover call records that you delete using this procedure.

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Manager Mode Options Hardware Test

Press the 1 key to select 1 Reset Settings. When prompted, press the 0 key to confirm

that you want to reset all device configuration to default values, or press the 1 key to

abandon configuration changes and return to the Terminal Cleanup menu.

Hardware Test

The Hardware Test option enables you to troubleshoot the Ethernet connection between

the PageCounter CDR and another IP address, such as the Equitrac cost recovery server.

Using the PageCounter CDR as a hub, you may also connect the PageCounter CDR to

another device using the expansion port.

The PageCounter CDR requests confirmation of the IP address to ping and then displays a

message to confirm whether the attempt was successful or not.

If your connection attempt is successful, the PageCounter CDR displays the message

Success followed by the ping time length (for example, Round Trip: 3ms). When your

connection attempt fails, the PageCounter CDR displays the message Ping Failed! After

the hardware test is complete, the device displays the Hardware Test menu.

return to the information screen.

Caution: If you use the PageCounter CDR device as a hub for another networked device, and the PageCounter CDR loses power or is disconnected, the networked device connected to the Expansion port also loses network connectivity.

(28)

PageCounter CDR Administration Guide Status Screen

3

Status Screen

During normal operations, the PageCounter CDR displays the Status screen. From the Status

screen, you can view the date and time, alert indicators, device disk space status, total amount

of CDRs buffered, the last live CDR capture, the last time the device received data from the

PBX and the last time the device sent files to the cost recovery server.

This chapter provides details on messages the PageCounter CDR displays on the Status

screen.

At a Glance...

Status Screen Overview

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Status Screen:

Status Screen Overview

Status Screen Overview

When idle, the PageCounter CDR displays the Status screen, which provides the following

information:

You can use ARROWUP, ARROWDOWN, F1, F2, F3, END and BACK keys to navigate this screen. Status Screen Message Meaning

2005/01/01 12:00:13 Current date and time of device

Status: NORMAL Alert Indicator. May read: • Status: Normal

• Warning: Buffer Full • Alarm: Buffer Full • Warning: Disk Full • Alarm: Disk Full • Warning: No CDR Data • Alarm: No CDR Data

Total Disk: 60.9 MB Total amount of disk space, in megabytes

Free Disk: 35.0 MB Amount of free disk space, in megabytes

CDR Max Size: 16.0 MB Maximum amount of file space for CDR data, in megabytes

CDR Stored: 0.0 KB Amount of data buffered, in kilobytes or in megabytes.

Last: Date and time of last CDR

received by device.

Sent: Date and time of last data

sent by device.

Capture: Displays the last CDR

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Status Screen:

Viewing Individual Status Messages Device Date and Time

Viewing Individual Status Messages

The PageCounter displays the date and time, alert indicators, and

disk space status. In addition, it displays the total amount of CDR

data buffered and the date and time of the last call detail record it

receives. These status messages are useful for preventative

maintenance and troubleshooting.

Device Date and Time

The Status screen displays the device’s currently configured date

and time, using the format YYYY/MM/DD HH:MM:SS. The

PageCounter CDR marks call detail records from the PBX with this

date and time stamp.

Alert Indicators

When the device encounters an alert condition such as buffer full, disk full or a lack of CDR

data from the PBX, the Status screen displays alert indicators on the second line of the

display. Equitrac tracks the disk full alert and the no CDR data from PBX alert on

independent signals. When the PageCounter CDR enters an alarm or warning state, it

emits an audible tone as described in the following table.

Note: You stop the audible beeping whenever you press the ARROWUP or ARROWDOWN keys to acknowledge the alert. Audible beeping resumes after 15 minutes if the device remains in an alert condition.

See the table below to troubleshoot alert indicators.

Indicator Audible tone Meaning Troubleshooting

Warning: BUFFER FULL

Intermittent The CDR file size is more

than 90% full. Do NOT unplug the power supply.

Verify network cabling to re-establish the network connection.

When you re-establish the network connection, the PageCounter CDR sends CDR file information to the cost recovery server. The PageCounter will resume collecting data when the file size is less than 90% full.

At a Glance...

Device Date and Time Alert Indicators Device Disk Space Status Total CDR Buffered Last CDR Date and Time Last Sent Date and Time Live CDR Capture

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Status Screen:

Viewing Individual Status Messages Alert Indicators

Alarm: BUFFER FULL

Frequent The CDR file size is more

than 97% full and CDR capture has been suspended.

Do NOT unplug the power supply.

Verify network cabling to re-establish the network connection.

When you re-establish the network connection, the PageCounter CDR sends CDR file information to the cost recovery server. The PageCounter will resume collecting data when the file size is less than 90% full.

Warning: DISK FULL

Intermittent The device memory is

more than 90% full. Do NOT unplug the power supply. Verify network cabling to re-establish the network connection.

When you re-establish the network connection, the PageCounter CDR sends information in memory to the cost recovery server.

Alarm: DISK FULL

Frequent The device memory is

more than 97% full. Do NOT unplug the power supply. Verify network cabling to re-establish the network connection.

When you re-establish the network connection, the PageCounter CDR sends information in memory to the cost recovery server.

Warning: NO CDR DATA

Intermittent More than 6 hours have

elapsed since the device buffered the last CDR record.

May be expected behavior for the device when the PBX is not in use.

If the PBX is in use, may indicate a wiring or PBX fault. Have a qualified technician investigate.

Alarm: NO CDR DATA

Frequent More than 12 hours have

elapsed since the device buffered the last CDR record.

May indicate a wiring or PBX fault.

Have a qualified technician investigate.

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Status Screen:

Viewing Individual Status Messages Device Disk Space Status

Note: When generating alerts, the PageCounter CDR only counts idle time between 8am and 7pm.

In the event that more than one alarm occurs at the same time, the alert with the highest

impact predominates. The BUFFER FULL message takes precedence over the DISK FULL

message. The DISK FULL message takes precedence over the NO CDR DATA message.

Following any alert, even before it is cleared, the PageCounter CDR displays the last CDR

in its buffer. This enables you to view the incoming data directly on the screen, providing

visual confirmation of the CDR capture and the data format. If the PageCounter CDR has

no CDR in its buffer or if CDR monitoring is disabled, the PageCounter CDR does not

display the last CDR in its buffer.

Device Disk Space Status

The Status screen displays the total disk space and free disk space available for CDR

buffering. The disk size is the determining factor in total free disk space.

Total CDR Buffered

The Status screen displays the amount of CDR data buffered on the device, in kilobytes or

megabytes. The amount of CDR buffered depends on the free space in the CDR file.

Note: The CDR buffered value includes the 8-byte time stamp and terminators for each CDR.

Last CDR Date and Time

When the device buffers a CDR it displays the date and time stamp on the Status screen. If

the PageCounter CDR has not buffered any CDR data in 6 hours, the Status screen displays

the alert message Warning: No CDR Data. If the PageCounter CDR has not buffered any

CDR data in 12 hours, the Status screen displays the alert message Alarm: No CDR Data.

The alert period is from 8 am to 7 pm. For more information on alerts, see Alert Indicators

on page 3 ‐ 3.

Last Sent Date and Time

When the device sends data to the cost recovery server it displays the date and time stamp

on the Status screen, using the format Last: MM/DD, HH:MM. You can use this information

to monitor the communication between the device and the cost recovery server. If the last

sent date and time is not current, you may use this field to determine the time when the

communication may have failed.

If the PageCounter CDR cannot send data to the server because of a network

communication failure, the device stores the information in memory. If the PageCounter

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Status Screen:

Viewing Individual Status Messages Live CDR Capture

Live CDR Capture

Live CDR capture is accessible in Idle mode. Use this information to review the last

complete record of live CDR capture to ensure that the device configuration and data

format is accurate. From the Status Screen, use the ARROWDOWNor END keys to access the

Capture: option. The display shows the last call detail record buffered as well as the size

of the record in bytes.

(34)

PageCounter CDR Administration Guide Troubleshooting

4

Troubleshooting

Generally, when problems occur, you should contact an Equitrac service representative.

However, before contacting Equitrac, you can refer to the following terminal troubleshooting

section for solutions to some basic problems.

At a Glance...

Network Error on Bootup

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Troubleshooting:

Network Error on Bootup Preliminary Information

Network Error on Bootup

When configuring network settings in Manager Mode, you may

encounter an uncommon situation where the PageCounter CDR does

not accept the IP address. This may be the case even when choosing

to configure network settings in DHCP. In this case, it is necessary to

use another access method to rectify network setting errors.

This section describes the solution to this network setting problem. If you need to

troubleshoot any other initialization problem, contact your Equitrac representative.

Preliminary Information

You must perform the instructions in the next section by accessing the PageCounter CDR

with a different password at the Version Display screen. The Version Display screen

displays during device initialization. PageCounter CDR initialization begins with the

message Equitrac Corporation Initializing then displays the following to indicate

the platform version: Equitrac Corporation Starting Platform Version X.X.X. Be

ready to press the F2 and END keys simultaneously at this time as the Version Display

screen appears only for a brief moment during the initialization phase.

Setting the Correct IP Address

Perform the following procedure to resolve a problem where the PageCounter CDR does

not accept an IP address from Manager Mode.

1 During the Version Display, press F2 and END simultaneously. For information on

Version Display, see Preliminary Information on page 4 ‐ 2. 2 Enter the password and press ENTER.

Note: The default password is 259842. You cannot change this password.

The terminal masks the password with asterisks. Use the function keys (F1, F2, or

BACK) to edit the password, if needed.

The following message displays on the device screen:

Stopping Device... Please Wait.

Caution: When troubleshooting this problem, the PageCounter CDR does not capture CDR data. You must manually exit using the <BACK> option until the PageCounter CDR reboots to resume CDR data buffering.

At a Glance...

Preliminary Information Setting the Correct IP Address

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Network Error on Bootup Setting the Correct IP Address

The subsequent message displays a list of all available configuration options:

0>Info 1 Network 2 Service

3 Press the 1 key to select the 1 Network option.

The subsequent message displays a list of all available configuration options:

0>Use DHCP 1 Use Static IP

4 Press the 0 key to select 0 Use DHCP option.

The PageCounter CDR displays the Setting network method to DHCP message and

returns to the main menu.

5 To exit and reboot the device, press F3 to select the <BACK> option.

The terminal is now ready to accept your IP address configuration. Return to Manager

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Live CDR Capture Data Corruption Characters Appear as X’s

Live CDR Capture Data Corruption

In some cases, the live CDR capture data is illegible because it

appears as repreated X character or it is garbled. See the

appropriate section below to troubleshoot this issue.

Characters Appear as X’s

The live CDR capture data may display as a series of X’s instead of actual CDR characters.

If this is the case, the baud rate setting is incorrect. Verify the PBX settings and set the baud

rate accordingly. To set the baud rate, see Baud Rate on page 2 ‐ 8.

Data is Legible but Garbled

The live CDR capture data may display garbled text. If this is the case, verify the PBX

settings and reset serial port settings on the PageCounter CDR. To configure serial port

settings in Manager Mode, see Port Settings on page 2 ‐ 8.

At a Glance...

Characters Appear as X’s Data is Legible but Garbled

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PageCounter CDR Administration Guide Time Zone Options

APPENDIX

A

Time Zone Options

By design, PageCounter CDR supports all time zones throughout the world. When Equitrac

ships the PageCounter CDR, the default time zone setting is GMT‐05:00. This corresponds to

Eastern Standard Time (US & Canada). This chapter provides information on changing a

PageCounter CDR’s time zone.

At a Glance...

Setting the Time Zone Available Time Zones

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Time Zone Options: Setting the Time Zone

Setting the Time Zone

It is important that you set the time zone correctly on your device because the PageCounter

CDR puts a time stamp on call detail records coming from the telephone switch.

Furthermore, the PageCounter CDR sends this time stamp to the time and billing system

for invoicing purposes.

If you need to change the default time zone, proceed as follows:

1 Access Manager Mode. For details, see Accessing Manager Mode on page 1 ‐ 8. 2 From the Manager Mode menu, press the 3 key to select 3 Date Time.

3 From the Date Time menu, press the 2 key to select 2 Set Time Zone. An arrow

displays to the left of the time zone currently in use.

4 Using the ARROWUPandARROWDOWN keys to scroll by line or the F2 and F3 keys to scroll

by page, select the time zone you need. To help make your selection, use the table

Available Time Zones on page A ‐ 3.

5 Press ENTER to return to the Date Time menu.

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Time Zone Options: Available Time Zones

Available Time Zones

Use this table as a guide when you set the time zone. PageCounter CDR lists the time zones

in the same order as the order they appear in this table.

Greenwich Mean Time Adjustment

Time Zone

(GMT + 04:00) Afghanistan Standard Time

(GMT - 10:00) Alaskan Standard Time

(GMT + 04:00) Arabian Standard Time

(GMT - 04:00) Atlantic Standard Time

(GMT + 09:30) AUS Central Standard Time

(GMT - 01:00) Azores Standard Time

(GMT + 07:00) SE Asia Standard Time

(GMT - 06:00) Canada Central Standard Time

(GMT + 04:00) Caucasus Standard Time

(GMT + 09:30) Cen. Australia Standard Time

(GMT + 06:00) Central Asia Standard Time

(GMT + 01:00) Central Europe Standard Time

(GMT + 01:00) Central European Standard Time

(GMT + 11:00) Central Pacific Standard Time

(GMT - 06:00) Central Standard Time

(GMT + 08:00) China Standard Time

(GMT - 12:00) Dateline Standard Time

(GMT + 03:00) E. Africa Standard Time

(GMT +10:00) E. Australia Standard Time

(GMT + 02:00) E. Europe Standard Time

(GMT - 03:00) E. South America Standard Time

(GMT - 05:00) Eastern Standard Time

(GMT + 02:00) Egypt Standard Time

(GMT + 05:00) Ekaterinburg Standard Time

(GMT + 12:00) Fiji Standard Time

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(GMT + 02:00) GTB Standard Time

(GMT + 00:00) GMT Standard Time

(GMT + 00:00) Greenwich Standard

(GMT - 10:00) Hawaiian Standard Time

(GMT + 05:30) India Standard Time

(GMT + 03:30) Iran Standard Time

(GMT + 02:00) Israel Standard Time

(GMT + 09:00) Korea Standard Time

(GMT - 06:00) Mexico Standard Time

(GMT - 02:00) Mid-Atlantic Standard Time

(GMT - 07:00) Mountain Standard Time

(GMT + 12:00) New Zealand Standard Time

(GMT - 03:30) Newfoundland Standard Time

(GMT - 08:00) Pacific Standard Time

(GMT + 01:00) Romance Standard Time

(GMT + 03:00) Russian Standard Time

(GMT - 03:00) SA Eastern Standard Time

(GMT - 05:00) SA Pacific Standard Time

(GMT - 04:00) SA Western Standard Time

(GMT - 11:00) Samoa Standard Time

(GMT + 03:00) Arab Standard Time

(GMT + 08:00) Singapore Standard Time

(GMT + 02:00) South Africa Standard Time

(GMT + 06:00) Sri Lanka Standard Time

(GMT + 10:00) AUS Eastern Standard Time

(GMT + 08:00) Taipei Standard Time

(GMT + 10:00) Tasmania Standard Time

(GMT + 09:00) Tokyo Standard Time

(GMT - 05:00) US Eastern Standard Time

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(GMT - 07:00) US Mountain Standard Time

(GMT + 10:00) Vladivostok Standard Time

(GMT + 08:00) W. Australia Standard Time

(GMT + 01:00) W. Europe Standard Time

(GMT + 05:00) West Asia Standard Time

(GMT + 10:00) West Pacific Standard Time

(GMT + 09:00) Yakutsk Standard Time

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Document Name and Version Connecting to the PBX

APPENDIX

B

Connecting to the PBX

The PageCounter CDR accessory kit includes the following:

• CAB00732 cable

• DB9 female to DB9 female Null Modem adapter • DB9 female to DB25 male adapter

• DB9 male to DB25 female adapter

This appendix outlines the proper use of these adapters to connect the PageCounter CDR to

PBX devices wired with standard DTE (Data Terminal Equipment) or DCE (Data

Communications Equipment) pinouts of 9 or 25 pins. Signal names and routing are also

provided if you need to develop custom cables for connection to PBX devices with non‐

standard connector types or pinouts.

Note: CAB00732 is required in all installations to provide 9-pin DTE standard RX and DTR signals.

At a Glance...

PageCounter CDR to DB9 Female DCE PageCounter CDR to DB9 Male DTE PageCounter CDR to DB25 Female DCE PageCounter CDR to DB25 Male DTE

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Connecting to the PBX:

PageCounter CDR to DB9 Female DCE

PageCounter CDR to DB9 Female DCE

If the PBX DB9F is wired as DCE, only the CAB00732 is needed to make the connection

between the PageCounter CDR and the PBX SMDR port. The following diagram illustrates

connection of the PageCounter CDR to a PBX with a DB9 female DCE pinout:

DTR TxD SG RxD _RxD DCD DSR RTS TxD RxD DTR CTS TxD RI PageCounter CDR (DB9 Male DTE)

CAB00732 (DTE at Male End)

PBX

(DB9 Female DCE) 5 9 4 8 3 7 2 6 1 Female Female 5 9 4 8 3 7 2 6 1 Male Male 5 9 4 8 3 7 2 6 1 Male Male 5 9 4 8 3 7 2 6 1 Female Female

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PageCounter CDR to DB9 Male DTE

PageCounter CDR to DB9 Male DTE

If the PBX DB9M connection is wired as DTE, the null modem adapter is needed with the

CAB00732 cable to connect the PageCounter CDR to the PBX SMDR port. The following

diagram illustrates connection of the PageCounter CDR to a PBX with a DB9 male DTE

pinout: SG RxD DTR TxD _TxD DTR RTS CTS RI RxD DSR DCD TxD RxD PageCounter CDR

(DTE) CAB00732(DTE at Male End) NULL Modem Adapter PBX(DB9 Male DTE) 5 9 4 8 3 7 2 6 1 Male Male 5 9 4 8 3 7 2 6 1 Female Female 5 9 4 8 3 7 2 6 1 Male Male 5 9 4 8 3 7 2 6 1 Female Female 5 9 4 8 3 7 2 6 1 Male Male 5 9 4 8 3 7 2 6 1 Female Female

(47)

PageCounter CDR to DB25 Female DCE

PageCounter CDR to DB25 Female DCE

If the PBX DB25F connection is wired as DCE, use the DB9F to DB25M adapter with the

CAB00732 cable to connect PageCounter CDR to the PBX SMDR port. The following

diagram illustrates connection of the PageCounter CDR to a PBX with a DB25 female DCE

pinout: RxD TxD DTR SG TxD RxD RTS TxD DTR DCD DSR RxD CTS RI PageCounter CDR

(DB9 Male DTE) CAB00732(DTE at Male End)

PBX

(DB25 Female DCE) DB9F to DB25M Adapter

13 25 12 24 11 23 10 22 9 21 8 20 7 19 6 18 5 17 4 16 3 15 2 14 1 Male Male 5 9 4 8 3 7 2 6 1 Male Male 5 9 4 8 3 7 2 6 1 Female Female 13 25 12 24 11 23 10 22 9 21 8 20 7 19 6 18 5 17 4 16 3 15 2 14 1 Female Female 5 9 4 8 3 7 2 6 1 Female Female 5 9 4 8 3 7 2 6 1 Male Male

(48)

PageCounter CDR to DB25 Male DTE

PageCounter CDR to DB25 Male DTE

If the PBX DB25M connector is wired as DTE, use the null modem adapter and DB9M to

DB25F adapter with the CAB00732 cable to connect the PageCounter CDR to the PBX

SMDR port. The following diagram illustrates connection of the PageCounter CDR to a

PBX with a DB25 male DTE pinout:

SG RxD TxD DTR TxD DTR RTS CTS RI RxD DSR DCD TxD RxD

DB9M to DB25F Adapter PageCounter CDR

(DB9 Male DTE) CAB00732(DTE at Male End) NULL Modem Adapter

PBX (DB25M DTE) 5 9 4 8 3 7 2 6 1 Female Female 5 9 4 8 3 7 2 6 1 Female Female 5 9 4 8 3 7 2 6 1 Female Female 13 25 12 24 11 23 10 229 218 207 196 185 174 163 152 141 Female Female 5 9 4 8 3 7 2 6 1 Male Male 5 9 4 8 3 7 2 6 1 Male Male 13 25 12 24 11 23 10 22 9 21 8 20 7 19 6 18 5 17 4 16 3 15 2 14 1 Male Male 5 9 4 8 3 7 2 6 1 Male Male

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