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Employee Engagement: What Do We Really Know? What Do We Need to Know to Take Action?

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Academic year: 2021

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Figure

Figure  1:  The  Value-Profit  Chain  Applied  to  Engagement.  Management  practices  create  an  environment  in  which  employees  are  satisfied  and  engaged,  which  spurs  operational  excellence  and innovation with the end result of growth and pro

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