Lancaster University Management School
Working Paper
2005/067
The effective management of intensive care: a case study
integrating hard and soft methods
Ruth Kowalczyk and Dave Worthington
The Department of Management Science Lancaster University Management School
Lancaster LA1 4YX UK
© Ruth Kowalczyk and Dave Worthington All rights reserved. Short sections of text, not to exceed two paragraphs, may be quoted without explicit permission,
provided that full acknowledgement is given.
The LUMS Working Papers series can be accessed at http://www.lums.lancs.ac.uk/publications/
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