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CIS. Computer Interview System

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IfaD is one of the pioneers in the development of computer-aided surveys. Our survey software, CIS (Computer Interview System), has been developed and kept up-to-date for 25 years. For just as long, we have been providing a comprehensive service for the implementation of CIS.

This ranges from questionnaire programming, through hardware rental and the hosting of online and CATI surveys, to tabulation of the final data.

In addition to its CIS services, IfaD has also been offering for 30 years a complete service in data entry and tabulation, as well as consulting in the application of multivariate analysis methods.

Institut für angewandte

Datenanalyse GmbH

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CIS Computer Interview System is the complete solution for the programming and implementation of computer-aided surveys.

From the convenient programming of

questionnaires for a range of platforms, through project management, to coding and tabulation, CIS supports the entire computer-aided interviewing process. With CISnet you can organise and monitor your projects online.

Use the full-service capacities of IfaD, or become a licensee of CIS. If you prefer, you can use an optimal combination of both options.

CIS is an interviewing software created by practitioners for practitioners. CIS fulfils all demands, from simple surveys which can be created intuitively, ranging up to the most complex study. But should you require assistance or additional capacity, the CIS team is always at your service.

Computer Interview System

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The

components

of CIS

Everything you need for

computer-aided surveys

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Service

&

support

Organisation

&

monitoring

CIS

net

Applications

&

methods

CIS

capi

CIS

cati

CIS

cawi

Licensing

&

hosting

Questionnaire

&

tabulation

CIS

dev

CIS

code

CIS

tab

(6)

Licensing & hosting Organisation & monitoring Applications & methods Licensing & hosting Questionnaire & tabulation

CIS

net

The platform for

organisation and monitoring

of CIS projects in any environment

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CISnet is the organisation and monitoring platform for all CIS projects in every environment. The CISnet server in the internet supplies the project with data, collects the survey results, and offers you an overview over your project. Needless to say, you can also conduct CAPI projects independently of the internet.

CISnet server

in internet

Test person Test person

CONTROL

CISdev [questionnaire] CIScode [online coding] CIStab [standard tabulation] CNTWL [individual tabulation]

Test studio

Face-to-face

fieldforce

Online

Interviewer Interviewer

Web based CATI

Interviewer Interviewer Respondent Respondent CATI studio Field institute Studio Organisation & monitoring

CIS

net

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Organisation &

monitoring

CIS

net

CISnet Project is the browser-based administration tool from IfaD for survey management and the monitoring of CIS projects.

Organisation and monitoring with CISnet

User administration

·

Test the questionnaire

·

Control quota management

Tabulation

·

Tabulation of fieldwork statistics

·

Tabulation of interview data according to pre-defined structure

·

Individual definition of tabulations

·

Install companies and persons with access to your projects

Projects

·

Install new projects

·

Load and edit login data

·

Create and send serial e-mails

·

Define and administer samples

·

Administer quotas

Rights

·

Grant access rights to projects for companies and users

·

Grant rights of access to various CISnet functions

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Service

&

support

Organisation

&

monitoring

CIS

net

Licensing

&

hosting

Questionnaire

&

tabulation

CIS

dev

CIS

code

CIS

tab

Applications

&

methods

CIScapi

CIScati

CIScawi

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CIS

capi

Applications & methods

The questionnaire program is installed on a Windows PC. The interviews are carried out offline using a laptop, pen computer, PDA or Smartphone. After the survey, the data is collected onto a single PC. If this computer has access to the internet, the data can be automatically uploaded to the CISnet server and then becomes available centrally. If each interviewing computer is connected to the internet after one or more interviews, it can also automatically upload the data to the CISnet server. With CAPIO (CAPI Online) and the monitoring tools of CISnet, data from different fieldwork institutes can thus always be made available centrally, even with distributed offline projects. For use in test studios, CAPIO is especially relevant for surveys with a high multimedia content.

Face-to-face interviews with CIScapi

Applications:

·

Face-to-face fieldwork

·

POS surveys

·

Exhibition and event surveys

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CIS

cati

Applications & methods

For the conduct of telephone surveys, CIScati offers a completely web-based solution. All functions, from sample administration through quota management and the handling of appointments, to the monitoring of interviewers, are available online. CATI surveys are administered online via CISnet.

The interviewer requires nothing more than internet access and a browser. With CISnetSTUDIO, which can also be installed on each interviewing computer, interviewer convenience and data security are further enhanced. A study can be distributed across an unlimited number of telephone studios. Quotas and sample can be allocated separately for each studio, or applied across multiple studios.

Web-based telephone interviews with CIScati

Overview of functions and features:

·

Central questionnaire programming for all countries

·

Unlimited number of studios

·

All languages

·

Central data storage

·

Online access to all data

·

Project statistics online and online tabulation of interview data

·

Interactive CATI, combining the advantages of CATI, online and studio-based interviews

·

Central sample management

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CIS

cawi

Applications & methods

Every CIS questionnaire can also be conducted online. The survey is hosted on the CISnet server. CISnet provides extensive tools for addressing the required target group (serial e-mails, reminders), for monitoring of the survey, for quota management and for tabulation. Online-based surveys are also optimal for studio interviewing in order to ensure an overview of the study at all times.

Online interviews with CIScawi

Overview of functions and features:

·

Online customer and employee surveys

·

Panel-based surveys

·

Surveys in test studio

·

Central questionnaire programming

·

Studio-based access for unlimited number of studios

·

All languages

·

Central data storage

·

Online access to all data

·

Project statistics online

·

Online tabulation of interview data

·

Central quota management

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Service

&

support

Organisation

&

monitoring

CIS

net

Applications

&

methods

CIS

capi

CIS

cati

CIS

cawi

Licensing

&

hosting

Questionnaire

&

tabulation

CISdev

CIScode

CIStab

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Questionnaire &

tabulation

CIS

dev

For questionnaire programming, an intuitive Windows program is provided to enable you to quickly develop simple questionnaires after a brief introductory training. But even for the most complex projects, extensive functions are available. There is just one questionnaire for all platforms. Once written, it will run on all platforms.

Questionnaire development with CISdev

Overview of functions and features:

·

Supports wide range of question types with extensive options (e.g. single response, ranking, multiple response, matrix questions, open text questions, numerical questions, list boxes, routing questions), as well as individual questionnaires with Flash

·

Integration of multimedia elements (images, sound, film)

·

Complex filter management

·

Rotation of statements, questions, question blocks

·

Dynamic question generation from previous responses

·

Integration of

Conjoint Measurement (CBC, ICM) and Brand Price Trade Off (BPTO)

·

Support for all languages

·

Individual questionnaire design

·

Simulation of questionnaire for testing purposes

·

Insertion of questions in ongoing projects

·

Generation of tabulation programs for SPSS and CNT

·

Integrated progress bar

·

Interview pause and resume

·

Generation of translation templates

·

Integrated distribution of questionnaire installation to field by e-mail

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Questionnaire &

tabulation

CIS

code

CIScode is a Windows program from IfaD for the coding of open-end responses in CIS surveys. CIScode makes possible the efficient organisation of coding activities with an unlimited number of coders, whether within your own company, or at distributed locations, or using external freelance coders. Coordination can be carried out within the local network or via the internet. Even when the coding work is distributed, you always have an overview of the status of your coding.

Coding with CIScode

Overview of functions and features:

·

Offline coding in the company network

·

Offline and online coding outside the company network

·

Secure organisation of an unlimited number of coders on one project

·

Exchange of texts and codes through the CISnet server

·

Central codeframe management on the CISnet server

·

Central rights management for coders through CISnet

(restrict questions, languages, interview days, etc ...)

·

Convenient display of closed and open questions for environmental coding

·

Codeframe amendments during an ongoing project

·

Creation of over-codes

·

Integration of coded questions in the tabulation (CIStab)

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Questionnaire &

tabulation

CIS

tab

You can tabulate the data from CIS surveys simply and conveniently using CIStab. The tabulation is generated automatically from the questionnaire in each questionnaire language. Without further ado you obtain a complete tabulation of all questions, with the relevant filters applied. The tabulation can be expanded without restrictions. Through CISnet you can make the tabulation available to your client online.

Tabulation with CIStab

Overview of functions and features:

·

Automatic tabulation of all questions in the questionnaire

·

Tabulation in different languages

·

Tabulation of open and closed questions

·

Grouping of responses

(e.g. top/bottom boxes, averages)

·

Insertion of new filters

·

Insertion of new selections

·

Unrestricted complexity of table headings

·

Definition of complex tables

·

Export of results to Excel tables and graphs

·

Import of tables as charts in Powerpoint

·

Means, standard deviations, significance levels

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Service

&

support

Organisation

&

monitoring

CIS

net

Applications

&

methods

CIS

capi

CIS

cati

CIS

cawi

Licensing

&

hosting

Questionnaire

&

tabulation

CIS

dev

CIS

code

CIS

tab

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Licensing & hosting

Licensing

Take a licence for CIS and CISnet according to the extent you wish to use it. You can license the use of CISnet components individually, or as a global licence, on a project basis, or based on volume. Talk to us about your needs. We will gladly provide you with an individually tailored offer.

Or make use of our CIS service packages and let us do the work for you, from questionnaire programming through hosting to tabulation.

As a licensee, you can naturally also call on our services at any time in the event of bottlenecks in your own capacity.

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Licensing & hosting

Hosting

We can host your survey in our data centre in iqsn.

iqsn (interactive questionnaire service network) is the survey platform for CIS surveys by IfaD in the internet.

Through this platform, IfaD offers the professional hosting of online surveys and web-based CATI surveys. The platform can also be used for the organisation of offline projects.

iqsn is directly connected to the internet and makes possible the simultaneous processing of thousands of interviews on multiple parallel servers. The hardware is designed with multiple redundancy, thus guaranteeing breakdown-free operation.

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Service

&

support

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Service

&

support

Questionnaire programming

Computer-aided surveys open up many new possibilities in comparison to paper-&-pencil. These include e.g. multimedia elements such as images, film and sound, pricing models, conjoint analysis, and complicated filter management. But these manifold possibilities also require an intensive involvement with the survey tools themselves and their technical operation. Save yourself this trouble and gain more time to focus on the content. And when you program the questionnaire yourself, our support service is always at your disposal.

Hardware

For the conduct of CAPI projects we can make available pen computers using CIS. The questionnaire is pre-installed and you can commence your survey without delay. Insurance and transport of the pen computers is organised by us. Simply return the computers to us after completion of the survey.

Tabulation

For surveys hosted by IfaD, you can download the data from the server at any time via CISnet. We can also support you in questionnaire design and data processing.

·

Consulting for the application and tabulation of multivariate analyses

·

Data from your study in any required format

·

Coding of open questions, tabulations according to your specifications.

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Individual

solutions

Consulting, implementation and interpretation of multivariate and conjoint analysis

Service package for computer-aided surveys Survey system for

CAPI / CATI / online projects

Data efficiency

All the possibilities

of technology

Time for your job

Multivariate and

conjoint analysis

CIS:

CAPI / CATI / online service

CIS:

interviewing software

Global

online project management

Data service for data entry, coding, tabulation and data processing

Internationalism,

hosted by IfaD

The basis for your success

Data

support

CIS:

CISnet server

Customised tools for exceptional tasks

The 20% advantage

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Institut für angewandte Datenanalyse GmbH Uhlandstraße 68 D-22087 Hamburg Tel.: +49 (0) 40 25 17 13 - 0 Fax: +49 (0) 40 25 17 13 - 33 www.ifad.de

Managing Director:Martin Cyrus

Interview software,

CISnet server:

CAPI / CATI / Online service:

Rainer Moszczynski Tel.: +49 (0) 40 25 17 13 - 21 E-mail: [email protected] Britta Hansen Tel.: +49 (0) 40 25 17 13 - 23 E-mail: [email protected]

References

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