MIL-Human Resources Management
Brenda Hill
Director of Training
Human Resource Management (HR)
HR Purpose Statement: A qualified workforce contributes effectively and efficiently to customer satisfaction and positive service delivery results.
Human Resource Management
• HR 1: Work Environment
• HR 2: Recruitment and Selection
• HR 3: Satisfaction and Retention
• HR 4: Human Resource Practices
• HR 5: Performance Review
HR 1: Work Environment
• HR 1: Through the adoption and
implementation of human resource
policies, the program provides an
equitable work environment that is
HR 2: Recruitment and Selection
• HR 2.01: Recruitment and selection
procedures include:
a) Verifying references and credentials of
applicants
b) Providing applicants with a written job
description
c) Using standard interview questions that
comply with employment and labor laws
HR 3: Satisfaction and Retention
• HR 3: The program promotes a high level of staff satisfaction and retention by:
a) Holding regular program and team meetings b) Providing feedback to staff about their
suggestions and recommendations c) Encouraging initiative creativity, and
innovation
d) Recognizing the contributions of staff
HR 4: Human Resource Practices
• HR 4.02: All staff receive and confirm in
writing, receipt of an up-to-date staff handbook or policies and procedures manual that
articulates current:
a) Conditions of employment b) Benefits
c) Rights and responsibilities of employees d) Other important employment-related
HR 5: Performance Review
• HR 5.02: The performance review process assesses job
performance, recognizes accomplishments, provides constructive feedback, and emphasizes self-development and professional
growth, in relation to:
a) Specific expectations defined in the job description b) Program-wide expectations for staff
c) Objectives established in the most recent review and objectives for future performance
d) Developmental and professional objectives
e) Recommendations for further training, skill building, and other resources that may contribute to improved job performance f) Knowledge and competence related to the characteristics and
HR 6: Human Resource Files
• HR 6.01: Staff records are updated regularly, and contain:
a) Identifying information and emergency contacts
b) Verification of completed background checks, where applicable
c) Verification of physical examinations, as appropriate d) Job descriptions
e) Pre-service and in-service training records
f) Performance evaluations and all documentation relating to performance, including disciplinary
The Self-Study Document
• The Administration and Management
Narrative is one of two primary
components of the Self-Study Document.
This narrative is comprised of two parts:
1. Program Information
Table of Evidence
• The Table of Evidence requires you to submit the following documents into the Self-Study Document: 1. Discrimination Policy
2. Harassment Policy
3. Recruitment and Selection policies and procedures 4. Policies and procedures regarding background checks 5. Staff grievance policy and procedures
6. Table of Contents for staff handbook or policies and procedures manual.
