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DUAL DIAGNOSIS PARTNERSHIP FRAMEWORK

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DUAL DIAGNOSIS PARTNERSHIP

FRAMEWORK

Authors

Debra Bretherton

Howard Thistlethwaite

Gary Nichols

Roy Butterworth

Yvonne Guilfoyle

Acknowledgements

Leeds Dual Diagnosis Network

C) 2009 Lancashire Care NHS Trust. All Rights reserved. Not to be reproduced in whole or in part without the permission of the copyright holder.

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Why is this important?

It is our collective responsibility to ensure that all individuals with co-existing

mental heath & drug / alcohol problems receive a service fit for their multiple

needs, irrespective of where and how they present. This document describes

arrangements for consistent service user assessment, care co-ordination and

joint working

How it works

Everyone contributing to this framework should follow the three steps

described below to offer care based on individual needs.

STEP 1: Screening/review of overall needs

A screening/review will help practitioners to establish immediate risks

and support needs. The key factors to assess at this stage are:

Severity of Mental Health: mild – moderate – severe & enduring

condition?

Substance use Patterns: current use, dependence, perceptions &

readiness / motivation to change.

Housing & support networks: e.g. homelessness, engagement with

supported housing, social networks.

Risks: to self, to others,

both past & present in relation to all of the

above. Consider risk of self-harm, suicide, violence, aggression, neglect,

exploitation by or of the service user

Key Question: Can our service support the person’s overall

needs and manage associated risks?

It the answer is NO, move to step 2

STEP 2: Using the Partnership Framework

Discuss out come of screening/review with your team’s liaison

worker/supervisor. During this discussion you may wish to consider the

following options

Consulting with another service

Offering collaborative care with another service

Referring on to another service

The framework below can assist in making decisions about which service to

contact based on matching the assessed needs to the ‘spectrum’ of mental

health and substance use presented on pages 2 and 3.

Key Question: Which service(s) can offer support in relation to the

person’s needs?

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Mental Health Services

Crisis, In-patient Care Support with Severe and Enduring Mental Health Conditions.

Support with mild moderate Mental Health Issues

Parkwood

Tel: 01253 306980

Acute In Patient Mental Health Care within Blackpool Victoria Hospital

Crisis Resolution

Home Treatment

Team.

Tel: 01253 306280

Work with people in serious crisis that could result in section/in patient care. Will also work with people in crisis, to prevent admission.

Assertive outreach Team: Tel 01253 651814

Providing intensive treatment & support to service users in the community who have a history of disengagement from mainstream services.

Community Mental Health Teams

Provides assessment, treatment and support services for adults living in the community, who experience severe and enduring mental health problems

Derby House: North Blackpool 01253 651640

The Beeches: South Blackpool 01253 651750

Primary/Intermediate Mental Health

Single Point of Access

Tel: 01253 651225

Referrals from Primary and secondary services Pathways are developed from initial point of referral to access all services using the Mental Health services menu options .

Service users will be able to obtain the most appropriate support to meet their needs as quickly as possible.

PMHT North Tel: 01253 651231

PMHT South Tel: 01253 651296

PMHT Central Tel: 01253 651710

Early Intervention Team: 01253 657470

Work with people age 14 — 35 with a first presentation of psychotic symptoms and during the first 3 years of psychotic illness.

Work collaboratively with all other social care organisations to best support client.

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Harm Reduction, Brief Intervention & First point

Of contact Substitute prescribing and structured Interventions Residential Detox & Rehabilitation

Blackpool Drug & Alcohol Services

Spectrum of readiness/motivation to change and to engage with structured treatment

Drugline: 01253 311431

Open Access Project first point of contact for drug users and their families. Initial assessment completed, client then referred onto all other services whilst maintaining collaborative work. Support includes; Family support, Stimulant Project, Alcohol out-reach, Homeless outreach, NX, Steroid Service, BBV Nurse, brief interventions and harm reduction advice offered to all.

Addiction Dependence Solutions: Tel: 752100

First point of contact for those with alcohol problems, self referral and referral from other agencies, primary care service within GP surgeries. Work with pre dependant one 2 one, group work, work with concerned others/family members. Aftercare service and drop in. Referral to detox & rehab

Blackpool Substance Misuse Service: 01253 651440

Substitute prescribing agency. Assessment, Throughcare & Recovery, Criminal Justice and Detox Teams. Work with Opiate users prescribe Methadone, Subutex, Suboxone, Lofexadine and Naltraxone work towards recovery and collaboratively with other agencies other interventions include; M.I., ITEP, Hep A & Hep B vaccinations Alcohol workers,

Addaction: 01253 752059

Structured Day care working with clients both one 2 one and in group setting. Work collaboratively with other agencies. Interventions include SMART Recovery, Forward Thinking Group, Probation clients, relapse prevention & harm reduction groups, Kirk ham Open Prison Groups, I.T, allotment, Football Team. Self referral and/or referral from other agencies.

Inward House Projects: 01253 292100

Blackpool’s After Care Service for substance misuse clients. Support includes advocacy benefits, support with primary care Inc GP, and dentist. Tier 4 service - referral into Detox & Rehab Inc support with aftercare. Floating Support service supports individuals whose tenancies are at risk due to SM problems supporting people in Prison to access appropriate drug services & community support upon release.

COAST: 01253 311431

Abstinence project for drug & alcohol clients. Intense therapeutic program Mon to Fri.

Residential Detox And Rehabilitation:

Blackpool use a number of different detox units and residential rehab units around the country.

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STEP 3: Treatment Models & Care Co-ordination

Treatment Models

Key Question: What type of care should be offered and who

should co-ordinate this?

The LCFT dual diagnosis partnership framework promotes and supports the

liaison model and considers it to be the model most likely to succeed in delivering

a service for service users with mental health & substance misuse issues.

Main principles of this model:

• Dual diagnosis is common – increasing overlap between the two

services as evidenced in literature. The message is therefore to expect

substance misuse in psychiatry. Similarly, substance misuse services

should be vigilant in detecting mental health related issues.

• Don’t create a super specialism – every worker that a dual diagnosis

client makes contact with is a dual diagnosis worker

• Its good to talk – communication and information sharing is the backbone

of this model. Its importance is highlighted in the Report of the National

Confidential Inquiry (Appleby, 2000)

• Do not argue what is a primary problem – Dual diagnosis clients

present with multiple needs. They require expert and high quality

response from both services. In a significant number of cases the

chronology of the disorder is not clear. This model encourages joint

assessment and joint working between the two services.

Developing competencies – a commitment to provide intensive and

comprehensive training.

• Collaboration not conflict – best care for dual diagnosis clients can only

be provided by collaboration and joint working between mental health,

substance misuse services, families, carers & all other agencies involved

.

Services provided concurrently can result in higher chances of

engagement as opposed to the serial or parallel model of service delivery.

Roles and responsibilities of the liaison worker

All services will identify liaison workers to support the implementation of the

liaison model. It is anticipated that roles and responsibilities will be an addition to

existing duties. Resource and Capacity issues will need to be determined by each

service.

• The liaison worker will be responsible for developing and maintaining the

interface between mental health and substance misuse services. The post

holder will act as a specialist resource within their service area. The main

tasks of the liaison worker are as follows:

• Create maintain and foster effective communication and working

relationships between each service

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• Contribute to the initiation and implementation of change and

improvement to service and care delivery

• To actively engage in and foster multi disciplinary/multi agency co –

operation and collaboration in respect of patient care and service

development

• Contribute to the formulation and review of care pathways, policies and

protocols

Facilitate plan and contribute towards the teaching and training of other

staff. This will be introduced later in the strategy.

Co-ordination/ Care Management Guidelines

Referring on: It is preferable for the first service coming into contact with

a service user to take responsibility for assessing which service(s) and

what care model would be most suitable. If possible, a joint-assessment

meeting is a preferable way to refer on. It is unacceptable to refer on to

another service without following up to ensure that suitable care has

been offered.

Collaborative Care: It is preferable for the first service coming into

contact with a service user to take on the care co-ordination role. This

may be negotiated between services involved, in agreement with service

user. However, it may be more appropriate for specific services to

coordinate care in certain scenarios:

If severe & enduring MH

Secondary Care MH service via CPA.

Consider accessing the Managed Clinical Network for Personality

Disorders

If mild to moderate MH

Drug & Alcohol service.

If criminal justice involvement

Drug Intervention Programme (DIP).

If supported housing or homelessness

housing or homelessness

service.

Note: Different recommendations to those described above apply to acute

mental health care and forensic services. Contact Crisis Resolution & Home

Treatment team for specific guidelines in crisis situations. CR&HT service staff

do not care co-ordinate.

* Forensic services only receive referrals through secondary care and criminal

justice services.

Time Scales

Partner services must refer to their own specific targets regarding

time-scales for assessment and intervention. Information regarding these

time-scales must be communicated to service users and to other

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services involved in care, in order to clarify expectations and to inform

decisions about referral and treatment.

Sharing of Information & Monitoring

Information should only be shared on a ‘need to know’ basis and strictly

in compliance with duty of care. There is an expectation that consent to

share information with all care providers both formal & informal is sought

from the service user; although this may differ in exceptional

circumstances such as crisis / high risk scenarios (refer to LCFT’s

Security &Confidentiality policy- IMT&T 004).

Consent to share information will be re-considered / up-dated at regular

review meetings & documented within care record.

S

T

E

P

3

S

T

E

P

2

Screening of

overall needs

Can overall needs be

addressed via service?

Consult

Partnership

Framework

Joint assessment

Deliver

Integrated care

via single service

Collaborative

care offered by 2

or more services

Engagement & motivational work leading

onto collaborative care

S

T

E

P

1

No

Deliver

Yes

Refer on

Summary Flowchart:

Dual Diagnosis Care Co-ordination

S

T

E

P

3

S

T

E

P

2

Screening of

overall needs

Can overall needs be

addressed via service?

Consult

Partnership

Framework

Joint assessment

Deliver

Integrated care

via single service

Collaborative

care offered by 2

or more services

Engagement & motivational work leading

onto collaborative care

S

T

E

P

1

No

Deliver

Yes

Refer on

S

T

E

P

3

S

T

E

P

3

S

T

E

P

2

S

T

E

P

2

Screening of

overall needs

Screening of

overall needs

Can overall needs be

addressed via service?

Consult

Partnership

Framework

Consult

Partnership

Framework

Joint assessment

Deliver

Integrated care

via single service

Integrated care

via single service

Collaborative

care offered by 2

or more services

Collaborative

care offered by 2

or more services

Engagement & motivational work leading

onto collaborative care

S

T

E

P

1

S

T

E

P

1

No

Deliver

Yes

Refer on

Summary Flowchart:

References

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