for Microsoft Dynamics AX 2012
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Content
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Introduction 4
Increase Maintenance Efficiency 5
Features 6
Integration, Execution & Registration 7
Planning, Scheduling & Contracting 8
Quick overview 9
Enhance
Maintenance Management
by implementing
Mobility!
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Enterprise mobility: reduce costs while enjoying best-in-class
performance
Pre-configuredforbothrapid implementation & adaptation to unique business needs
Increase number of work orders completed per day
Benefits
Operational excellence and efficiency is vital in large production facilities. To remain competitive you must accomplish more with less staff. What you need is a mobile platform that enables you to optimize the operations of maintenance personnel by integrating mobile workforce automation.
Based on our experience with maintenance customers worldwide, we created a solu-tion that meets our client’s ever-changing needs. With Dynamics Mobile Maintenance Management,yourfieldworkerscaninteract seamlessly with the systems and experts in thebackofficeofyourenterprise.
Keypersonnelintheofficewillalwaysknow where your mobile workers are and what
they are doing, so you can prioritize the work. All relevant equipment information can be instantly viewed on a mobile device with direct access to maintenance equipment information and history.
Introducing
Dynamics Mobile Maintenance
Management
Increase Maintenance
Efficiency
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Dynamics Mobile Maintenance Management successfully closes the loop between main-tenance workers, your mainmain-tenance partners and our Dynamics Maintenance Management solution.
We mobilize your core maintenance busi-ness processes to give ambulant personnel and office-based workers real-time access to enterprise systems whether they work
on a laptop or a mobile device. This allows personnel, regardless of location, to share critical information relating to work orders, equipment, and inventory.
As a result, your maintenance workers have vital information available about severity, type of equipment, spare part availability and much more to complete their jobs quickly andefficiently.Regardlessofwheretheyare
on the premises.
Dynamics Mobile Maintenance Management integrated with Dynamics Maintenance Management improves production effici-ency and allows maintenance engineers to analyze and repair equipment quicker than ever before.
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Features
• All relevant equipment information can be viewed on a mobile device
• Direct access to maintenance equipment information and history
• Designed from scratch to optimize the user experience on a touchscreen mobile device Complete maintenance tasks inclu-ding the ability to take pictures from the object being repaired
• Reviewhistoricalinformationonprevious maintenance tasks
• Complete hour registration for direct as
well as indirect activities
• Streamlineprocessflowtomakedata entry as easy as possible
• In case of weekend or night shift new orders can be created directly on the mobile device
• Insight in required resource capacity versus available resource capacity • Agenda to view maintenance tasks • Accept/Rejectthemaintenancetasks,
maintenance object, and maintenance task information
• Add materials, like spare parts
• Add materials, like spare parts
• Complete hour registration for mainte-nance task and non-maintemainte-nance task related work such as indirect hours • Entering notes per status
• Capture and store pictures • Multi-language support • Initial load on PDA (base data) • Device and platform independent • Time-zone support
Features
Integration, Execution
& Registration
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Mobile Integration
After completing the planning process in the back office and allocating the right resource to the job, the Maintenance tasks are sent to the mobile device of the main-tenance engineer and will appear in his/her agenda. Mobile Maintenance works online, enabling maintenance engineers to complete their Maintenance tasks on a mobile device, directly in Microsoft Dynamics AX 2012.
Execution and Registration
When your maintenance engineer is assigned to do some work, a work order is created. Maintenance tasks combine items, hours and work specification into one flow on the mobile device. The complete cycle of the maintenance task can be completed in one logical flow. The process starts with accep-ting the maintenance task. Before staraccep-ting or once started, the engineer can review work
instructions and safety precautions, he can perform the actual work can and register the consumed spare parts, and spent hours can be allocated to the task.
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Planning , Scheduling &
Contracting
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Balancing between priority and urgency is one of the biggest challenges for mainte-nance planners.
Dynamics Maintenance Management can suggest a resource, based on the object (loca-tion management) and event code (skills management) settings you have entered into thesystem.Yourplannerfirstdetermineswhat kind of resources (type/group of employees,
machines, and materials) are necessary for solving the maintenance request.
Early insight in resource capacity helps to determine when external contractors are required to assist or when the supplier’s contracted maintenance engineers are sche-duled to work on your premises. This, together with the available capacity and inventory levels, will help the maintenance planned
to send the right resource to the right job, increasingthefirst-time-rightpercentageand improving the ratio between preventive and corrective or breakdown maintenance.
When the internet connection is down, the information is stored and can be resumed when the connection is restored. Even when the same workers wants to complete his job from another device.
Equipment information and history
• Relevantequipmentinformationandhistoryof work orders can be viewed on mobile device
Maintenance Tasks
• Accesstomaintenancetaskfieldssuchas description, event code, start/end time etc. • Workorderinformationfields:subject,message,
start date/time and the amount of planned hours Indirect tasks / time / stopping the order while working on it
• Registerend-time
• Add material to maintenance task
• Directly post material from list (inventory), only from the engineer’s warehouse or other engi-neer approved warehouse
• Limit the list of items the engineer can use in the mobile device
• Easy search and auto-complete function when looking for spare part information
• Complete questionnaires such as checklists or
inspection lists
• Directly working in Microsoft Dynamics AX 2012 from any mobile device
• Automatic adjustment of screen layout and size, depending on the type of device used
• Historical information of the equipment is available on the mobile device
• User manuals and safety cards can be viewed from the mobile device
• Relevanttaskfieldsuchasstatisticalcodes, notefields,objectnumber,warrantydateand contract end date is available on the mobile device
• Flexibility to adjust screen layout, type of information:removeredundantfieldsandadd other relevant information stored in Microsoft Dynamics AX 2012
Messaging
• Type messages on the mobile device to inform about relevant issues or use standardized codes
Overview/Analysis
• Standardanduserdefinedqueries • Standardanduserdefinedreports
Prerequisite
• Microsoft Dynamics AX 2012
• Dynamics Maintenance Management
Dynamics Mobile Maintenance Management
a quick overview
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Our Dynamics Apps are sold, implemented and supported worldwide by our industry experts and strategic partners. We are happy to advise you which solution or technology is the best fit for your specific needs. Please feel free to contact us.
Want to know more?
Contact HSO Innovation
T +31 (0)318 507 800
innovation@hso.com www.hso.com/innovation
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innovation@hso.com | www.hso.com/innovation | T +31 (0)318 507 800HSO Innovation offers new ways, using new technology, new applications, new processes, and new approaches to assist our clients in becoming digital leaders in their industry. HSO Innovation designs, develops, sells and maintains strategic and differentiating Dynamics Apps that drive outstanding results for our clients using Microsoft Dynamics 365. Combined with our wide range of Premiere Services that are offered on Microsoft Azure we improveoverallbusinessefficiency.OurDynamicsAppsandPremierServicesarebasedonbestpracticesdevelopedovertheyearsworkingdirectly with our customers across diverse industries and verticals.
