R U Looking @ My
Cookies? Sexual
Harassment In The Age
Of Technology
R U LOOKING @ MY COOKIES? SEXUAL
HARASSMENT IN THE AGE OF TECHNOLOGY
MODERATOR:
Mercedes Colwin, Esq. - Managing Partner - New York Office, Gordon & Rees LLP
PANELISTS:
Adeola Adele - Senior Vice President, EPL Product Leader, Marsh, Inc.
Sarah K. Goldstein, Esq. - Director of Employment Practices, Los Angeles Office, Kaufman Dolowich & Voluck LLP
Edward R. Quinn, Jr. - Chief Executive Officer, Rockville Quinn Management
Litigation Today:
The Cyber World and Employment Claims Collide
• Road Map:
– The “What” and “How” of Information Available
to Employers in Today’s Cyber World
– Employers’ Potential Liability: What is Legal
and What is Not
– Litigation: Ethics and E-Discovery
– Insurance Coverage for Social Media Claims
– How Today’s Employer Can Avoid Litigation
Information Employers Can Discover
• Employers Themselves Can Obtain “Social Intelligence” On Employees and Prospective Employees
• A Look Into Prospective Employee’s Social Life; Facebook Groups, i.e., racist remarks;
• Employment History
• Information From Past 7 Years
– Craigslist
• Sordid Listings, i.e, oxycontin case.
• Naked photo sharing
– Tumblr, user groups, e-commerce sites, bulletin boards
• Blogs; comments on postings.
• Online comments and locations
– Vine
How Employers Can
Discover Cyber Information
• Employers Can Use an Investigator to ObtainInformation
– Investigator’s Use of Spyware • Software based
– Domestic vs. Commercial Spyware » i.e., investigation of internet
footprint; email tracing • Hardware based
– Actual devices placed on computer » i.e., Flash drives – pull deleted
data, search chat logs, obtain emails, texts and internet browsing history
How Employers Can
Discover Cyber Information
• Types of Spyware Used by Investigators
– Internet URL loggers – track websites
– Screen recorders – Take snapshot images
of screen and store or transmit them
– Chat loggers and email recorders – make
text copy of all incoming and outgoing chat
and email sessions
– Key loggers – record key strokes
– Password recorders – track typed
Obtaining Cyber Information:
What is Legal and What is Illegal
• Can you spy on your employees??
– Employer Phones – Generally, yes
– Personal Phones – Generally, no
– Employer Computers – Generally, yes
– Personal Accounts – Depends on
whether use is at work and on
employer’s equipment
Social Media:
What is Legal and What is Illegal
Types of Social Media Claims:
• Invasion of Privacy
• Harassment
• Discrimination
• Libel
Social Media:
What is Legal and What is Illegal
• Invasion of Privacy
– California Law made it illegal for
employers to request that employees or applicants disclose social media log in information, access or content
• “Reasonable Belief” exception to investigations
– Maryland Law made it illegal to ask current and prospective employees for their user names and passwords to social media websites
– 2012 – 14 States introduced legislation – 2013 – Thus far, 7 States enacted
Social Media:
What is Legal and What is Illegal
• Invasion of Privacy Continued:
– New York currently has pending legislation that would:
• Prohibit an employer from requesting that an employee or applicant disclose any means for accessing an electronic personal account or service
• Protect the privacy of social media accounts • Prohibit an employer from requesting or
requiring that an employee or applicant disclose any user name, password, or other means for accessing a personal account or service through specified electronic
Social Media:
What is Legal and What is Illegal
• Invasion of Privacy Continued:
– New Jersey currently has legislation that :
• Prohibits requirement to disclose user name, password, or other means for accessing account or service through electronic communications device by employers.
• Prohibits requirement to provide information for access to account on social networking website by employer.
• Prohibits requirement to disclose user name, password, or other means for accessing account or service through electronic communications device by employers.
Social Media:
What is Legal and What is Illegal
• Harassment
– A message posted on an employee’s
Facebook page or “tweeted” by an
employee has the potential to create
a harassment claim
– Employers should treat all conduct
similarly, whether it be person to
person or through some digital
medium
Social Media:
What is Legal and What is Illegal
• Libel
– Employees can vent about their
co-workers, supervisors, and
employers.
– Employers must protect their
companies’ and their managers’
reputations from being damaged
by inappropriate postings.
– Employers must ensure that their
corporate officers and managers
do not post material that could
create a claim against them.
Social Media:
What is Legal and What is Illegal
• Retaliation
– Employer Social Media Postings Can Result in Retaliation Claims by Employees
• i.e., president of a chain of bar and restaurants blogged and posted on
Facebook calling an employee a "b**ch" and asking for the strength to not kill another employee after a wage and employment lawsuit was filed. Court allowed employee to amend her FLSA claim to add a claim for retaliation.
• i.e., employee tweeted her displeasure at “off color jokes” and was subsequently terminated.
Social Media:
What is Legal and What is Illegal
• Why is social media dangerous for
employers??
– Encourages social interaction in
casual sphere between supervisors
and subordinates….
Social Media:
What is Legal and What is Illegal
• Recent Court Decisions
– Vance v. Ball State University
• The Supreme Court held that an individual or employee is deemed a supervisor only when the employer has empowered that employee to take
tangible employment actions against the victim, i.e., to effect a “significant change in employment status, such as hiring, firing, failing to promote, reassignment with significantly different responsibilities, or a
decision causing a significant change in benefits”
– Cherry v. Shaw Coastal, Inc.
• Employer vicariously liable for harassment by supervisor consisting of sexually explicit text messages sent to plaintiff’s personal cell phone
Social Media:
What is Legal and What is Illegal
•
Recent Court Decisions continued
– Hollis v. Town of Mt. Vernon
• Employer’s motion for summary judgment denied with regard to sexual harassment claim arising out of sexually charged texts and emails
• Court noted that coworker sent plaintiff text messages and emails to her personal cell phone and email account, while she was on duty, thereby finding sufficient grounds to warrant the conclusion that the texts and emails
affected the terms and conditions of plaintiff’s employment
– Garvin v. Sioxland Mental Health Services
• Court was unfazed by the fact that some of the alleged sexually harassing communications at issue occurred over media that were not used for work purposes (i.e., Facebook), or the fact that some of the communications did not occur during business hours
Litigating in Today’s Cyber Wo
rld
• Ethical Considerations
– Hostile use of “friend” request puts New
Jersey lawyers in ethics trouble
– San Diego County Bar prohibits misleading
a party into online “friendships”
– Private Facebook pages are generally off
limits
Litigating in Today’s Cyber World
• Electronic Discovery
– Parameters:
• NYSBA allows a lawyer who
represents a client and who has
access to social media used by
another party to access and review
that party’s social media for
potential impeachment material
• Lawyers can not communicate
with represented parties through
social media without consent of
the other lawyer or by court order
Litigating in Today’s Cyber World
• Electronic Discovery
– Tips:
• Instruct client to enhance privacy settings
• Conduct internet searches on principal target, key witnesses, expert witnesses, your client • Refrain from negative blogs
about Judges that may preside over your case
• Circumvent court-imposed restrictions on voir dire through social media and internet
Employment Practices Liability
Insurance and Social Media
• Most EPLI Policies require that an alleged wrongful
employment act to occur within the insured’s capacity as such • Questions may arise as to whether the employee was acting
is his or her capacity as an insured employee
• Was the conduct within the course and scope of employment
• The answer is often very fact specific • Coverage
• Some insurers have attempted to exclude coverage • Some have attempted to impose a sublimit
• EPL Claims arising from the use of social media should be evaluated for coverage in the same manner as other EPL claims
Cyber Liability: Insurance Coverage
How Employers Can Protect Themselves:
•
General Liability Policy Typically Does not Cover
Social Media Claims
•
Professional, Communications, Data Privacy &
Media Liability policies, in many forms, are
available as endorsements or stand alone
products and will compliment your enterprise wide
risk management program
Risk Management:
How to Avoid Social Media Claims
• Employers’ Options:
– Monitor employees’ computer and internet usage
to extent permitted by law
• Electronic Communications Privacy Act of 1986 • Consent Forms
• Key logging programs
– Recording Conversations
• Audio and Video
• Unilateral Consent in New York
– Employer Policies
• Internet usage and access • Social Media