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Question 1 Question 1

Schematically depict the operational definition of the concept of stress and develop Schematically depict the operational definition of the concept of stress and develop 10 questions that would measure stress.

10 questions that would measure stress.

1)

1) They wiThey will demoll demoralizralize if toe if too much pro much pressuressure they he they have to hanave to handle.dle. 2)

2) Some gSome group wroup will oill only wnly work unork under a sder a strestress sits situation.uation. 3)

3) They hThey have a tave a tendency endency to burto burn out in out if they f they had a whad a workloorkload.ad. 4)

4) They a They a bit fbit felt boelt boring iring if they f they work iwork is under s under load.load.

Therefore we can take

Therefore we can take for granted the stress is a reason that can for granted the stress is a reason that can affect employeeaffect employee  performance in term motivating and de

 performance in term motivating and demoralizing the employee at work and also moralizing the employee at work and also stressstress can affect the feeling that the employee experience boring and burnout.

can affect the feeling that the employee experience boring and burnout. Question on measuring stress

Question on measuring stress 1)

1) Have yHave you been ou been easy teasy to contro control my ol my temper temper at all at all timestimes?? 2)

2) Did yDid you felt ou felt uselesuseless or ws or worthlorthless as ess as a persa person?on? 3)

3) Do yDo you have fou have feeleelingings of fes of fear or ear or even paven panicnic?? 4)

4) Do yDo you feou felt rlt run doun down anwn and wod worn orn out?ut? 5)

5) Do yDo you felou felt angt angry wry with ith youyourserself?lf? 6)

6) HavHave yoe you beeu been abln able to se to sleeleep welp well?l? 7)

7) Do you felDo you felt quite ant quite angry insgry inside ... "got ide ... "got at", let dat", let down, or frown, or frustraustrated...ted...'?'? 8)

8) Do yDo you felou felt post positiitive above about yut yourourselself?f? 9)

9) Do yDo you fouou found it end it easy tasy to unwio unwind annd and reld relax?ax? 10)

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Question 2 Question 2

Schematically depict the operational definition of the concept for enriched job and Schematically depict the operational definition of the concept for enriched job and develop 12 items to measure it.

develop 12 items to measure it. 1)

1) The jThe job haob has ens enlarlarged iged in ren responsisponsibilitbilities.ies. 2)

2) The emplThe employee wiloyee will be workil be working around tng around the clock sihe clock since the wornce the work load is ik load is increasncreasee 3)

3) The increThe increase in respase in responsibionsibilitielities, causis, causing the employng the employee to feel moree to feel more stresse stress 4)

4) The increThe increase in respase in responsibionsibilitielities, make them fs, make them feel that they teel that they their job arheir job are signife significanticant 5)

5) The enriThe enrichment of chment of job, incjob, increase threase the task idee task identity ntity for the emfor the employployee.ee.

Question on measuring the job enrichment Question on measuring the job enrichment 1)

1) Do yDo you giveou given spen special cial authorauthority ity in yin your jour job?ob? 2)

2) Are yAre you alwayou always bes being thing the leadee leader for r for your wyour work grork group?oup? 3)

3) Do yDo you feel ou feel in iin increasncrease of e of resporesponsibinsibilitielities?s? 4)

4) Do yDo you thiou think yonk your taur task is ssk is signignifiificantcant?? 5)

5) Do yDo you feeou feel the jl the job autob autonomonomy has iy has incrncreasease?e? 6)

6) Do you aDo you always lways do the jodo the job difb differencference from we from what yhat you should ou should done?done? 7)

7) Had tHad trourouble wble with ith job ejob envinvironmronmentent?? 8)

8) Had sHad signignifiificant scant succeuccess iss in the jon the job?b? 9)

9) DoeDoes yous your compr company enany enlarlarge in worge in worklokload?ad? 10)

10) Do you feel your task is diffDo you feel your task is different from the other?erent from the other? 11)

11) Increase in Increase in responsibilitiesresponsibilities 12)

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Question 3 Question 3

Develop and ordinal scale for consumer preference for the different brand of  Develop and ordinal scale for consumer preference for the different brand of  beer.

beer. Brand

Brand of of beer beer ranking ranking of of important important (good=3, (good=3, AAverage=2, verage=2, Poor=1)Poor=1) T

Tiiggeerr ttaassttee==... design= ... design= ... price=... price=... C

Caarrllssbbeerrgg ttaassttee==... design= ... design= ... price=... price=... H

Heeiinneekkeenn ttaassttee==... design= ... design= ... price=... price=... R

Rooyyaalltt ttaassttee==... design= ... design= ... price=... price=... B

Buuddlliigghht t ttaassttee==... design= ... design= ... price=... price=... Question 4 Question 4

Measure 3 variable on an interval scale. Measure 3 variable on an interval scale.

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Strongly

Strongly disagree disagree (1) (1) disagree disagree (2) (2) neither neither agree agree nor nor disagree disagree (3) (3) agree agree (4)(4) Strongly agree (5)

Strongly agree (5)

 My My job job offer offer me me a a chance chance to to test test my my abilities abilities 1 1 2 2 3 3 4 4 55

 Mastering Mastering the the job job is is meant meant a a lot lot to to me me 1 2 3 4 51 2 3 4 5

 Doing Doing the the job job is is very very rewarding rewarding 1 1 2 2 3 3 4 4 55

 Considering Considering the the job job and and time, time, it it is is worth worth it it 1 1 2 2 3 3 4 4 55

Question 5 Question 5

Mention one variable for each of the four scales in the context of a market survey, and Mention one variable for each of the four scales in the context of a market survey, and explain how or why it would fit into the scale.

explain how or why it would fit into the scale.

1.

1. Nominal ScaleNominal Scale

 -Divide the 2 major -Divide the 2 major categories of the consucategories of the consumermer. E.g.: based . E.g.: based on their gender. (Maleon their gender. (Male & female)

& female)

 From the 2 groups that we had created, we will know the most majority groupsFrom the 2 groups that we had created, we will know the most majority groups that bought our product.

that bought our product.

 Variables (gender)Variables (gender)

2.

2. Ordinal ScaleOrdinal Scale

 Are used to rank the preferences or usage of various products.Are used to rank the preferences or usage of various products.

 If we are fast food Company, we must do this to see our product compare to other If we are fast food Company, we must do this to see our product compare to other   product.  product. K KFFC C MMAACCDDOONNAALLDD K KEENNNNY Y RROOGGEERRSS A A & & WW P PIIZZZZA A HHUUT T BUBURRGGEER R KKIINNGG

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 VVariables (other ariables (other fast food fast food company)company)

3.

3. Interval ScaleInterval Scale

 responses to various items that measure a variable can responses to various items that measure a variable can be tapped on a be tapped on a five pointesfive pointes

 variables (consumers feelings about our product)variables (consumers feelings about our product) Ex: price, how to get the

Ex: price, how to get the food, advertising and the popufood, advertising and the popularitylarity..

 We will know the consumers opinion about our product and we can improve our We will know the consumers opinion about our product and we can improve our   product.

 product. 4. Ratio Scale 4. Ratio Scale

 to define the numbers of consumersto define the numbers of consumers

 variables (age)variables (age)

 The stage of age the use of our product.The stage of age the use of our product.

Question 6 Question 6

Attempt to delineate the dimensions and elements of the concepts “intangible assets” Attempt to delineate the dimensions and elements of the concepts “intangible assets” of an organization

of an organization..

Concept: “Intangible assets” of an organization Concept: “Intangible assets” of an organization Dimension and elements:

Dimension and elements: 1)

1) HuHumaman Can Capipittalal aa)) SSkkiillllss

b

b)) TTrraaiinniinngg cc)) KKnnoowwllededggee 2)

2) InInfoformrmatatioion Cn Capiapitatall aa)) SSyysstteemmss

b

b)) DDaattaababassee cc)) NNeettwwoorrkkss 3)

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aa)) CCuullttuurree  b

 b)) LeLeadaderershshiipp cc)) AAlliiggnmnmeenntt d

d)) TTeeamamwwoorrk k 

Scaling Scaling

1. Use of the Interval scale 1. Use of the Interval scale

Strongly Strongly disagree disagree

D

Diissaaggrreeee NNeeiitthheer r oonnee AgAgrreeee SSttrroonngglly y aaggrreeee

1 2 3 4 5

1 2 3 4 5

1. My training is given based on the knowledge that I have in this work. 1. My training is given based on the knowledge that I have in this work. (1)

(1) (2) (2) (3) (3) (4) (4) (5)(5)

2. Teamwork is the main culture in

2. Teamwork is the main culture in this organization, what is your this organization, what is your opinion?opinion? (1)

(1) (2) (2) (3) (3) (4) (4) (5)(5)

3. Is this organization fulfilling the requirement for MS ISO? 3. Is this organization fulfilling the requirement for MS ISO? (1)

References

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