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S³ SUPERVISION EFFECTIVENESS FEEDBACK FOR THE INDIVIDUAL LEADER

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RESPONSIVE MANAGEMENT SYSTEMS®

LEADERSHIP DEVELOPMENT SURVEY

STAFF SATISFACTION SURVEY

S³®

SUPERVISION EFFECTIVENESS FEEDBACK

FOR THE INDIVIDUAL LEADER

"WHERE THEORY MEETS THE ROAD"

Title:

Leader Name:

Company:

Unit:

Division:

Summary Type:

Survey Date:

Time Period:

Richard L Baron

Integration Manager

Responsive Management Systems®

Organizational Development

Individual Data

5/8/2014

Baseline

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S³®: Dimension Averages Graph

Richard L Baron

Responsive Management Systems®

Organizational Development

Integration Manager

May 8, 2014

Individual Data

7 = Completely Satisfied

6 = Satisfied (Recommended Benchmark Level) 5 = Slightly Satisfied

4 = Neither Satisfied nor Dissatisfied 3 = Slightly Satisfied 2 = Dissatisfied 5.88 5.67 6.00 5.75 5.75 5.75 5.63 5.88 5.75 5.78 0 1 2 3 4 5 6 7 Communication Confidence Job Knowledge Helpfulness Pleasantness Informativeness Use of Authority Sensitivity Happiness Overall

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S³®: Dimension Averages Profile

Richard L Baron

Responsive Management Systems®

Organizational Development

Integration Manager

May 8, 2014

Individual Data

The Responsive Management: S³® Dimension Averages Profile provides the leader with feedback on his/her Responsive Management® style employees. The leader can assess her/himself across nine Dimensions (22 questions), identified as important to Team Satisfaction, Team Performance, and Team Purpose (Likert, 1967; Baron, 1978; Rackham and Morgan, 1980; Hogan, Curphy, Hogan, 1994; McCormick & Brenna 2001; and Walker, Koroloff & Schutte, 2002). Besides self-assessment, the Profile offers the leader important 180° feedback opportunities on his/her Responsive Management style from the persons he/she supervises (Level One) and the individual who is his/her manager (Level Three S³® provides a beneficial comparsion between a "self-perception" (Level Two) and "others-perception" (Levels One and Three) by plotting a Dimension Profile. DIMENSION PROFILE A. Communication B. Confidence C. Job Knowledge D. Helpfulness E. Pleasantness F. Informativeness G. Use of Authority H. Sensitivity I. Happiness DIMENSION DIMENSION AVERAGE Level Level Level One Two Three

0 1 2 3 4 5 6 7 Com mu nica tion Conf iden ce Job K now ledg e Help fulnes s Plea sant ness Infor mat ivene ss Use o f Aut hori ty Sen sitiv ity Hap pin ess

Level 1 Level 2 Level 3

5.9 5.7 6.0 5.8 5.8 5.8 5.6 5.9 5.8 5.5 5.3 6.0 5.3 5.7 5.3 5.5 5.5 5.0 5.0 6.5 6.0 6.0 6.0 6.0 6.0 6.0 5.8

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S³® Level One: Employee's Assessment

Unit: Organizational Development Division:

Instructions: To assist the above-named leader with continued development as a leader, please rate each of the 22 satisfaction questions that follow using the rating scale below. Remember, you are rating this person on their leadership style in supervising you regarding these Questions and Dimensions. For each question, in the column to the right of that question mark:

"7" if you are Completely Satisfied "6" if you are Satisfied

"5" if you are Slightly Satisfied

"4" if you are Neither Satisfied or Dissatisfied

"3" if you are Slightly Dissatisfied "2" if you are Dissatisfied

"1" if you are Completely Dissatisfied "N" if the Question Does Not Apply Please return as requested.

HOW SATISFIED ARE YOU...? A. COMMUNICATION DIMENSION Ratings Column

6.0

6.0

5.8

5.8

B. CONFIDENCE DIMENSION

5.8

5.5

5.8

C. JOB KNOWLEDGE DIMENSION

6.0

D. HELPFULNESS DIMENSION

5.8

5.8

5.8

E. PLEASANTNESS DIMENSION

5.8

6.0

5.5

F. INFORMATIVENESS DIMENSION

5.8

5.8

5.8

G. USE OF AUTHORITY DIMENSION

5.5

5.8

H. SENSITIVITY DIMENSION

5.8

6.0

I. HAPPINESS DIMENSION

5.8

11. ...With the frequency this leader offers you assistance or help... 1. ...That you are free to discuss your job with this leader... 2. ...With the frequency this leader asks you for your ideas and suggestions on solving job problems... 3. ...That you can privately, but candidly, question this leader's suggestions, requirements and communications... 4. ...That you can contact this leader when necessary... 5. ...With the frequency this leader uses your ideas and suggestions... 6. ...That this leader has confidence in you and your decisions... 7. ...That this leader supports your decisions... 8. ...That this leader knows or can help develop the solutions to most of your job or task problems... 9. ...That this leader provides sufficient assistance, equipment, training, and resources to assure your successfull perfomance... 10. ...That this leader responds to your requests quickly...

12. ...With the frequency this leader compliments you on your job performance... 13. ...With the pleasantness of this leader... 14. ...That the other staff of this leader are pleasant... 15. ...That this leader provides the information needed to improve your job performance... 16. ...That the performance information provided by this leader is used to help you rather than used punitively... 17. ...That this leader helps you understand the purpose of your job and work tasks as they relate to the organizations mission... 18. ...That this leader allows you sufficient independence in making decisions... 19. ...That after considering other points of view this leader makes firm and lasting decisions... 20. ...That this leader is sensitive to diversity and differences among people... 21. ...That this leader is family sensitive... 22. ...That you are happy working in this leader's unit...

Company: Responsive Management Systems® Time Period: Baseline

Leader being rated: Richard L Baron Survey Date: May 8, 2014

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S³® Level Two: Self Assessment

Unit: Organizational Development Division:

Instructions: To assist yourself with continued development as a leader, please rate each of the 22 satisfaction questions that follow using the rating scale below. Remember, you are rating yourself on your leadership style in supervising regarding these Questions and Dimensions. For each question, in the column to the right of that question mark:

"7" if you are Completely Satisfied "6" if you are Satisfied

"5" if you are Slightly Satisfied

"4" if you are Neither Satisfied or Dissatisfied

"3" if you are Slightly Dissatisfied "2" if you are Dissatisfied

"1" if you are Completely Dissatisfied "N" if the Question Does Not Apply Please return as requested.

HOW SATISFIED ARE YOU...? A. COMMUNICATION DIMENSION Ratings Column

5.0

6.0

5.0

6.0

B. CONFIDENCE DIMENSION

5.0

6.0

5.0

C. JOB KNOWLEDGE DIMENSION

6.0

D. HELPFULNESS DIMENSION

5.0

6.0

5.0

E. PLEASANTNESS DIMENSION

6.0

5.0

6.0

F. INFORMATIVENESS DIMENSION

5.0

6.0

5.0

G. USE OF AUTHORITY DIMENSION

6.0

5.0

H. SENSITIVITY DIMENSION

6.0

5.0

I. HAPPINESS DIMENSION

5.0

11. ...With the frequency you offer your staff assistance or help... 1. ...That your staff are free to discuss their job with you... 2. ...With the frequency you ask your staff for their ideas and suggestions on solving job problems... 3. ...That your staff can privately, but candidly, question your suggestions, requirements and communications... 4. ...That your staff can contact you when necessary... 5. ...With the frequency you use your staff's ideas and suggestions... 6. ...That you have confidence in your staff and their decisions... 7. ...That you support your staff's decisions... 8. ...That you know or can help your staff develop the solutions to most of their job or task problems... 9. ...That you provide sufficient assistance, equipment, training, and resources to assure your staff's successful perfomance... 10. ...That you respond to your staff's requests quickly...

12. ...With the frequency you compliment your staff on their job performance... 13. ...That you are pleasant... 14. ...That the other staff in the unit supervised by you are pleasant... 15. ...That you provide the information your staff needs to improve their job performance... 16. ...That the performance information provided by you is used to help your staff rather than used punitively... 17. ...That you help your staff understand the purpose of their job and work tasks as they relate to the organization's mission... 18. ...That you allow your staff sufficient independence in making decisions... 19. ...That after considering other points of view, you make firm and lasting decisions... 20. ...That you are sensitive to diversity and difference among people... 21. ...That you are family sensitive... 22. ...That your staff are happy working in your unit...

Company: Responsive Management Systems® Time Period: Baseline

Leader being rated: Richard L Baron Survey Date: May 8, 2014

Summary Type Individual Data

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S³® Level Three: Manager's Assessment

Unit: Organizational Development Division:

Instructions: To assist the above-named leader with continued development as a leader, please rate each of the 22 satisfaction questions that follow using the rating scale below. Remember, you are rating this person on their leadership style in supervising their team regarding these Questions and Dimensions. For each question, in the column to the right of that question mark:

"7" if you are Completely Satisfied "6" if you are Satisfied

"5" if you are Slightly Satisfied

"4" if you are Neither Satisfied or Dissatisfied

"3" if you are Slightly Dissatisfied "2" if you are Dissatisfied

"1" if you are Completely Dissatisfied "N" if the Question Does Not Apply Please return as requested.

HOW SATISFIED ARE YOU...? A. COMMUNICATION DIMENSION Ratings Column

5.0

6.0

7.0

5.0

B. CONFIDENCE DIMENSION

6.0

7.0

5.0

C. JOB KNOWLEDGE DIMENSION

6.0

D. HELPFULNESS DIMENSION

7.0

5.0

6.0

E. PLEASANTNESS DIMENSION

7.0

5.0

6.0

F. INFORMATIVENESS DIMENSION

7.0

5.0

6.0

G. USE OF AUTHORITY DIMENSION

7.0

5.0

H. SENSITIVITY DIMENSION

6.0

7.0

I. HAPPINESS DIMENSION

5.0

11. ...With the frequency this leader offers assistance or help to their staff... 1. ...That the staff of this leader are free to discuss their jobs with their leader... 2. ...With the frequency this leader asks his/her staff for their ideas and suggestions on solving job problems... 3. ...That the staff of this leader can privately, but candidly, question their leader's suggestions, requirements, and communications... 4. ...That the staff can contact their leader when necessary... 5. ...With the frequency this leader uses staff's ideas and suggestions... 6. ...That this leader has confidence in staff and their decisions... 7. ...That this leader supports staff decisions... 8. ...That this leader knows or can help develop the solutions to most of staff job or task problems... 9. ...That this leader provides sufficient assistance, equipment, training, and resources to assure staff successful performance... 10. ...That this leader responds to staff requests quickly...

12. ...With the frequency this leader compliments their staff on job performance... 13. ...That this leader is pleasant... 14. ...That the staff of this leader are pleasant... 15. ...That this leader provides the information staff need to improve their job performance... 16. ...That the performance information provided by this leader is used to help staff rather than used punitively... 17. ...That this leader helps staff understand the purpose of their jobs and work tasks as they relate to the organization's mission... 18. ...That this leader allows staff sufficient independence in making decisions... 19. ...That after considering other points of view this leader makes firm and lasting decisions... 20. ...That this leader is sensitive to diversity and differences among people... 21. ...That this leader is family sensitive... 22. ...That this leader's staff are happy working in her/his unit...

Company: Responsive Management Systems® Time Period: Baseline

Leader being rated: Richard L Baron Survey Date: May 8, 2014

(7)

S³®: Summary and Objectives

Richard L Baron

Responsive Management Systems®

Organizational Development

Integration Manager

May 8, 2014

Individual Data

A. Increase my rating on question to a new target rating of

B. Increase my rating on question to a new target rating of

3. Questions averaging below a "six" rating:

S³ : Improvement Plan

2. Actions I will take are:

6

Confidence

5.5

14

Pleasantness

5.5

18

Use of Authority

5.5

3

Communication

5.8

4

Communication

5.8

5

Confidence

5.8

Question

Dimension

Rating

Question

Dimension

Rating

2. Dimensions averaging below a "six" rating:

1. Dimensions averaging a "six" rating or higher:

Confidence

Job Knowledge

Helpfulness

Pleasantness

Informativeness

Use of Authority

Sensitivity

Happiness

Communication

Use of Authority

Sensitivity

Happiness

Helpfulness

Pleasantness

Informativeness

Confidence

Job Knowledge

Communication

6

6.0

14

5.9

1. Questions I have selected for improvement are:

A. Meet with my Manager to review the Questions and New Rating Values I have selected;

B. Meet privately with individuals who report to me and interview them for clarification and

suggestions regarding improving the selected Questions;

C. Other Improvement Actions I will be taking to achieve my New Rating Values are:

Questions 6 & 14:

A. Increase using staff sugestions when risk is minimal and staff learing can be maximized;

B. Attend Project meetings to observe Project Manager-Colleague interaction behavior

during progress/accountability discussions;

C. Increase colleague/co-worker individual instructon regarding Seeking/Accepting

Feedback

Dick Baron

5/16/2014

(8)

References

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