Cubiks training programmes. Developing professional HR skills

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Cubiks’ training programmes

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Introduction 2

Assessor Training 3

BPS Level A Certification 4

Competency-Based Interview Training 5

E-tray Assessor Training 6

PAPI Workshop 7

PAPI Workshop - Level II 8

Reasoning for Business Workshop 9

360 Online Workshop 10

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The Cubiks programme of training courses is designed to enable HR professionals and line managers to acquire the knowledge and skills to deliver professional assessment, selection and development processes or use one of Cubiks’ products in line with best practice.

Cubiks is an international company and we can deliver these programmes in multiple languages and locations to meet your requirements.

It is important to note that:

• All of Cubiks' training courses are designed and delivered by occupational psychologists and HR specialists with a wealth of knowledge and experience in the subject areas and products

• Our courses are highly practical and firmly grounded in best practice principles to give you the confidence to apply your learning back in the workplace to the highest standards

• We want you to get the most from your training and we will seek to understand your organisation so that training can be tailored to your specific needs

• A dedicated post-course support and helpline is in place to help you with any concerns or queries you have after the programme

• For in-house courses, we can tailor the training around the specific challenges within your organisation and/or in line with your organisation's selection and development processes and competency framework

• Because we train clients using our own tools, we have the in-depth knowledge needed to help you get the best value from our products

Introduction

The following training courses are currently available: • Assessor Training • BPS Level A Certification

• Competency-based Interview Training

• E-tray Assessor Training

• PAPI Workshop

• PAPI Workshop - Level II

• Reasoning for Business Workshop

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The success of Assessment and Development Centres run within your organisation will strongly depend on the competence of the assessors and their ability to assess performance and make selection decisions fairly and objectively.

This course is for HR professionals, line managers and anyone wishing to acquire the knowledge and skills to become an effective assessor in competency-based selection processes.

Duration: 3 days

Programme Content

Using a variety of learning methods, including case studies, worksheets, practical sessions and group activities, the programme will cover:

• The Assessment Centre - what it is and why it is used

• Assessment Centre exercises - different types and how to use them

• The ORCE (Observe, Record, Classify, Evaluate) model of assessing

• Making selection decisions

• Participating in an integration session

• Providing candidate feedback

• Ethical and legal issues in assessing

Assessor Training

By the end of the course delegates will be able to: • List appropriate assessment

methods and techniques • Describe the key elements of

an Assessment Centre

• Assess Assessment Centre exercises in accordance with the ORCE model

• Write an objective & constructive evidence summary

• Participate in making selection decisions

• Provide constructive & objective candidate feedback

Delegate from

public sector organisation

“Excellent in-depth course, very informative and user friendly”

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This course is designed for anyone using ability tests in recruitment or development. Successful completion of this course will provide you with access to the Cubiks Reasoning for Business™ test batteries as well as ability tests and interest inventories from other UK test publishers (subject to you holding the relevant product licences). It will also allow you to gain the British Psychological Society's (BPS) Certificate of Competence in Occupational Testing, Level A.

Using a variety of teaching methods, including case studies, worksheets, practical sessions and group activities, the programme will cover:

• What constitutes a psychometric test and the types of occupational tests that exist

• How ability tests fit into overall selection & development processes

• How to choose ability tests, based on their technical properties and relevance to the assessment situation

• The fundamental statistical concepts which underpin test use and development

• How to administer, score, interpret and feedback ability tests according to best practice principles

• The legal and ethical issues impacting on test use Pre-course preparation

• Pre-course reading that provides a background to psychometrics.

BPS Level A Certification

Assessment of performance Performance on this course is evaluated both by means of continuous assessment during the course and an 'open book' test on the last day of the programme. Delegates are also expected to spend a certain amount of time each evening preparing for the next day's work.

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By the end of the course delegates will be able to: • Plan, structure and conduct

a competency-based interview in line with ethical and legal requirements • Develop and apply a range

of questioning techniques to get the best information from the candidate

• Interpret and evaluate

what a candidate says during the interview

• Apply techniques of

note-taking & rapport building

• Write a post-interview report on the candidate

Sales Director,

major technology and services organisation.

“A good, helpful, well-detailed course” The job interview remains one of the most commonly used selection

methods. If conducted in accordance with best practice principles, it can provide an excellent opportunity to explore an individual's suitability for the role. However, a poorly conducted interview can lead to ill-informed or indefensible selection decisions, increased susceptibility to candidate claims of unfair practice, negative public relations, and long-term difficul-ties of managing an unsuitable individual in post. Interviewer training has been shown to significantly improve the effectiveness of the interview and its ability to predict job performance.

This course is for HR professionals and line managers wishing to acquire the skills and knowledge necessary to conduct effective competency based interviews.

• The underlying principles of the competency-based interview model

• Questioning techniques

• Interpreting and evaluating interviewees' responses

• Differentiating between interviewees' performance

• Writing post-interview reports

• Cubiks' Competency-Based Interview Guides

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By the end of the course delegates will be able to: • Describe the key principles

of an Assessment Centre and types of Assessment Centre exercises

• Administer E-tray, creating a standardised environment and providing the necessary materials for candidates to complete the exercise

• Describe the fundamental principles and key stages in behavioural assessment processes

• Understand how the

multiple-choice task is scored and evidence produced

• Accurately and objectively assess candidate output from the written task

• Integrate data from the two tasks and produce final exercise ratings

Cubiks E-tray is an imaginative and innovative update of the

in-tray exercise, one of the most popular and enduring assessments for predicting an individual's future performance. Using a common work-based scenario, E-tray requires candidates to read through a full 'in-box' of e-mail messages and then carry out a range of tasks that are central to contemporary business life: grouping, prioritising, action planning and communicating. E-tray is assessed through both

automated scoring (of responses to in-tray items) and assessor marking (of free-text responses to a written task).

This course is for those wishing to acquire the skills and knowledge to administer and assess E-tray. Depending on your experience of assessing Assessment Centre exercises, we offer two levels of training:

1. Expert - suitable for those who have experience of

assessing other Assessment Centre exercises.

2. Full - suitable for those with no experience of assessing.

Duration: 1 day (Expert) or 1.5 days (Full)

• Background to Assessment Centres

• Competencies and the principles of behavioural assessment

• Administration and assessment of E-tray exercises and applying the results

E-tray

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By the end of the workshop delegates will be able to: • Administer, score and profile

PAPI (including administration using Cubiks Online)

• Define PAPI factors and scales accurately • Interpret a PAPI profile

and generate hypotheses on individuals' personality and preferences

• Manage an interactive PAPI feedback discussion effectively • Use other PAPI tools,

including Job Profiler Online and competency based interview guides. This programme is for HR professionals and line managers who wish

to acquire the knowledge and skills needed to understand, interpret and conduct feedback sessions using Cubiks' Personality & Preference Inventory (PAPI).

Workshop Content

Through a variety of teaching methods, including case studies, worksheets, practical sessions and group activities, the programme will cover:

• The role of PAPI in assessing personality at work

• The background, structure and psychometric basis of PAPI

• The different versions of PAPI

• The use of PAPI for different assessment and development applications

• Other PAPI tools including automatically generated reports and Job Profiler

• Best practice issues Pre-workshop preparation

• PAPI e-learning CD-ROM, providing a background to personality theory, an introduction to PAPI and the 'needs' and 'roles' scales

• Complete PAPI-I and PAPI-N questionnaires through Cubiks Online Post-course work

• Your PAPI certificate will be issued upon submission of two satisfactory feedback reports.

PAPI

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This course is for existing PAPI-trained practitioners who have some experience of using PAPI in their workplace and are now looking to take their skills and expertise to the next level. You will explore some of the common difficulties experienced by users of personality instruments and how to tailor a feedback session for a wide range of applications. Duration: 1 day

Through a variety of teaching methods, including case studies, worksheets, practical sessions and group activities, the programme will cover:

• Individuals' experiences of using PAPI

• Selling the use of PAPI to stakeholders within your organisation

• Handling resistance when giving PAPI feedback

• Using PAPI with teams

• Using PAPI for individual development

• Advanced hypothesis generation and linking of PAPI scales

• Making the most of PAPI functionality and online tools, including

Cubiks Online, Job Profiler Online, automatically generated reports and Cubiks’ Competency-Based Interview Guide Builder.

A key part of this course will focus on your individual experience of using PAPI, particularly those aspects which you find most challenging.

Pre-course preparations

PAPI

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By the end of the workshop delegates will be able to: • Plan and conduct a test

administration session • Accurately score

Cubiks’ Reasoning for Business™ tests • Interpret test scores using

comparison groups or 'norms’ • Provide written and oral

feedback to candidates. Ability tests are proven to provide great insight into intellectual

competence. However, their value can be severely reduced when test conditions are not optimal, when scores are interpreted inaccurately or when feedback is provided poorly.

This course is for HR administrators wishing to acquire the knowledge and experience necessary to administer, score and provide feedback on the Cubiks Reasoning for Business™ test batteries, under the supervision of a Level A qualified individual.

Duration: 1 day

Using a variety of teaching methods, including case studies, worksheets, practical sessions and group activities, the workshop will cover:

• Basic principles of assessment and test administration

• Scoring and interpreting test scores

• Providing oral and written feedback

• Legal and ethical issues in test administration

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By the end of the course delegates will be able to: • Use Cubiks’ 360 Online tool

to create and administer questionnaires

• Generate feedback reports and interpret the output • Manage a feedback session • Create an individual

development plan Cubiks' 360 Online is a web-based framework that enables

organisations to gather comprehensive date on an individual’s performance and conduct effective discussions on performance and development requirements. This course is suitable for users of Cubiks Online who wish to manage feedback sessions with individuals to identify and discuss development needs.

Duration: 1 day

• The theoretical basis of 360 tools

• Using 360 Online for different appraisal, coaching and development purposes

• Preparing the organisation and other stakeholders for 360 Online

• Selecting competencies

• Interpreting 360 Online for appraisal, coaching and development purposes

• Giving feedback

• Technical/practical issues. Pre-course preparation

• Completion of Cubiks’ 360 Online questionnaire

360 Online Workshop

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For more information about these training courses email [email protected] or contact your local Cubiks office (details can be found below).

Further Information

Cubiks Corporate Headquarters, Cubiks UK Operations

Ranger House, Walnut Tree Close, Guildford, Surrey, GU1 4UL

T+44 1483 544 200 F+44 1483 544 230 E[email protected]Wwww.cubiks.com