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Table of contents

Physician Leadership

Anthony F. Oliva, DO, MMM, FACPE 4 Reid Coleman, MD, FCAP, CMIO 5 Reid Conant, MD, FACPE, CMIO 6 Victor Freeman, MD, MPP 7

Clinical Documentation Improvement

Melinda Tully, MSN, CCDS, CDIP 8

Quality Measures

Cathy Gorman–Klug, RN/MSN 9

Mobile Healthcare/Intelligent Systems

Jonathon Dreyer 10

Risk Adjustment

Angela Carmichael, MBA, RHIA, CDIP, CCS,

CCS-P, CRC 11

Outpatient CDI

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Industry thought leaders.

Hospital stakeholders.

Physicians and nurses.

Healthcare informaticists.

Recognized speakers and

authors.

Certified futurists.

These are the Subject Matter Experts and

Esteemed Facilitators who make up the

Nuance Speakers Bureau.

During this transformative time in healthcare,

we’re dedicated to sharing our unique insight

and best practices, and to apply case studies

with those who need to understand the

business of the hospital enterprise the most—

Chief Officers and Physician Leaders. Our speakers

are presenting at major industry conferences on

the innovative ways hospitals can generate revenue

and operating savings, all while improving the

quality of patient care.

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Anthony F. Oliva, DO, MMM, FACPE

Vice President and CMO at Nuance’s J.A. Thomas & Associates (JATA), Dr. Oliva draws on over 15 years of CMO experience. Previously serving as CMO for Borgess Health, he continues as a Physician Executive consultant. Dr. Oliva is board certified in Family Medicine and is a Fellow of the American College of Physician Executives. He continues to practice clinically as faculty for a Family Medicine Residency Program. As CMO he personally has been involved with the implementation and expansion of clinical documentation programs since 2004.

Speaking topics:

– Physician engagement and healthcare transformation

– How hospitals can leverage CDI to manage care transition from fee-for-service to fee-for-value

– Value-based reimbursement

– New payment models

(5)

Reid Coleman, MD, FCAP, CMIO

In his leadership role as Chief Medical Information Officer for Evidence-Based Medicine at Nuance Communications, Dr. Coleman has worked with large and small health systems in the US to improve the quality and safety of healthcare by implementing information technology solutions in the clinical setting. He is currently investigating the use of natural language processing of big data sets to enhance evidence-based knowledge and clinical decision support. Dr. Coleman’s other achievements include receiving the Physician

Achievement Award from AMDIS in 2005 and being named as the NE HIMSS “Speaker of the Year” in 2006.

Speaking topics:

– Computer assisted physician

documentation, computer assisted CDI – Physician engagement with Information

Technology, ICD-10 – Population healthcare

– Speech recognition and EMRs

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Reid Conant, MD, FACPE, CMIO

Dr. Conant is an actively practicing board-certified emergency physician, a Senior Physician Advocate with the Office of the CMIO for Nuance Healthcare, and Chief Medical Information Officer of Tri-City Emergency Medical Group in Oceanside, CA. Dr. Conant has provided medical direction and leadership to his hospital through the deployment and optimization of CPOE and physician documentation solutions. These include Dragon® Medical and other IT-related process improvement initiatives, which have resulted in increased provider productivity, improved provider

satisfaction, and increased organizational compliance in an advanced EHR and clinical practice environment.

Speaking topics:

– Physician engagement

– Optimizing EMRs with speech recognition technology

– Best-of-breed EMR implementations

(7)

Victor Freeman, MD, MPP

Currently the Regional Medical Director for Nuance, Dr. Freeman brings many years of medical practice to bear to engage physician leaders and MD advisors on the adoption of hospital quality initiatives and clinical healthcare information technology, clinical

documentation improvement, medical coding, and ICD-10. A frequent speaker, author and lecturer worldwide at industry events, Dr. Freeman is a recognized expert in hospital quality improvement, clinical engagement information technology, and health policy/data analysis.

Speaking topics:

– Understanding how federal and state mandates on clinical documentation impact your medical practice

– Advancing pediatric clinical documentation improvement

– How to implement a successful CDI program in the emergency department – Physician engagement

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Melinda Tully, MSN, CCDS, CDIP

As Senior VP of Clinical Services and Education at Nuance’s J.A. Thomas & Associates (JATA), Mel has been instrumental in leading healthcare clients in the development of clinical documentation improvement (CDI) programs, particularly customized profile analysis and clinical documentation education focused on continuous quality improvement. Mel has over 25 years of experience in multiple healthcare arenas as a provider, clinical manager in a large academic facility, and as an expert in clinical documentation improvement.

Speaking topics:

– Strategies in risk adjustment for ACOs – Advanced practice CDI: strategies and

project management – Clinical revenue integrity

under VBP, ICD-10

– CDI analytics: case mix, VBP, patient outcomes, severity of illness

– Enabling CDI technology (CA-CDI, CAPD)

Clinical Documentation

Improvement

(9)

Cathy Gorman–Klug, RN/MSN

Cathy is Director of the Quality Service Line and Product Manager for Nuance’s Quality Management Suite. She is responsible for developing educational programs for provider clients on quality performance measures and on the increasing role that hospital report cards play in healthcare delivery systems. She alsomonitors the regulatory landscape to ensure Nuance quality management products and hospital clients are in compliance with regulations including HIPAA, value-based purchasing, the American Recovery and Reinvestment Act, pay-for-performance, and

e-measures.

Speaking topics:

– Role of quality linked to fiscal performance

– Quality: The secret weapon for fiscal performance

– Quality measures, the patient experience and the bottom line

(10)

Jonathon Dreyer

As Director of Cloud and Mobile Solutions Marketing at Nuance Communications, Jonathon has a deep understanding of technology, medicine, and healthcare IT. Additionally, he has authored several articles on clinical decision support, physician documentation, speech recognition, business intelligence, electronic health records, Meaningful Use and mHealth. Jonathon is an active blogger, contributor to standards and interoperability projects, and published author.

Speaking topics:

– Mobile health; What’s here and what’s next

– Mobile EMRs

– Speech-based, conversational interfaces in healthcare

– Intelligent systems, virtual physician assistants

– Patient experience, wearables

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Angela Carmichael, MBA, RHIA,

CDIP, CCS, CCS-P, CRC

Angela is an AHIMA-Approved ICD-10-CM/ PCS Trainer, and Director of HIM at Nuance Communications. She has over 25 years of experience in the Health Information Management field. Her extensive

experience includes leadership roles such as Vice President of Health Information Management for several large global organizations as well as Director of HIM, Coding Manager, Consultant and Educator. She is an MBA specializing in business development. Areas of expertise include various payment methodologies, including risk adjustment, coding education,

compliance and management. She has experience working in a variety of settings including acute care hospitals, physician’s offices, consulting and insurance settings.

Speaking topics:

– Building an operational model for the capture of HCCs in outpatient, ambulatory settings

– Outpatient CDI

– Risk adjustment payment methodologies

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Kimberly Hopey, PHD, RN

Dr. Hopey is Director of Professional Services at Nuance’s J.A. Thomas & Associates, and possesses extensive experience in the hospital/health system setting. During her 15 years of leadership at the hospital and system level, she implemented a highly successful and sustainable Clinical Documentation Improvement program from the ground up. Areas of expertise include program/ process development and redesign, systems thinking and integration,

performance improvement and outcomes management as well as innovation and integration of technology. She possesses extensive experience with managed care and governmental payers, revenue cycle operations, denial management, regulatory audits, and patient quality and safety.

Speaking topics:

– Outpatient healthcare primed to benefit from CDI: Are you ready?

– Implementing CDI in the outpatient arena

– Risk adjustment methodologies, HCCs

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Copyright © 2015 Nuance Communications, Inc. All rights reserved. Nuance, and the Nuance logo, are trademarks and/or registered trademarks, of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other brand and product names are trademarks or registered trademarks of their respective companies. HC–3814 NOV 1015

About Nuance Communications, Inc.

Nuance Communications is reinventing the relationship between people and technology. Through its voice and language offerings, the company is creating a more human conversation with the many systems, devices, electronics, apps and services around us. Every day, millions of people and thousands of businesses experience Nuance through intelligent systems that can listen, understand, learn and adapt to your life and your work. For more information, please visit nuance.com.

Interested in having a Nuance speaker

at your upcoming event?

Contact:

Beth De-Lisi-Baird

Beth.DeLisi-Baird@nuance.com

References

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