G-Cloud IV Service Definition
Lot 4 - SCS
S
oftware Development Services
Software Development Services
eSynergy Solutions has significant experience of delivering Software Development services. We are substantially experienced in supplying resource to develop and build a wide range of applications across multiple platforms to achieve project objectives. Our experience includes but is not limited to:
Programming Languages – eSynergy Solutions are able to provide intelligent resource that can utilize multiple programming languages to develop a software solution in order to fulfill project requirements. We are able to create tailored software that is functional and fit for purpose and spanning across multiple platforms (both Web and Mobile). Our expertise include:
Java Enterprise
Edition Java Standard Edition Java Mobile Edition Java Related APIs (e.g. Spring, Hibernate) OO Principles Enterprise Java
Beans .Net C#
ASP.NET Azure Sharepoint Microsoft SQL
Server
C++ PHP Python Ruby
Perl HTML/ CSS /XML HTML5 Objective-C
Android J2ME iOS Blackberry
About eSynergy Solutions
eSynergy Solutions is a leading provider of IT Consultancy Services operating within the Public Sector and Government. Since 2001, we have built a strong reputation for delivering integral Government projects in a cost-effective environment and we are expertly placed to provide flexible solutions with assurance from the quality of our approach.
Application Servers – We are able to create an application server solution to support the operations between users and the business applications varying from complex applications to high-end needs. Our associates have experience spanning across:
Methodologies – We are able to plan, control and capture development requirements using a wide range of methodologies, both traditional and emerging. Our expertise include:
Customer Relationship Management (CRM) - We have extensive experience in implementing CRM package to enable organisations to effectively manage large volumes of information. We comprehend the challenges that are attached to managing customer interaction, and appreciate the value that is added by a structured, automated model allowing for the effective management of data. We cover:
Enterprise Resource Planning (ERP) – This is the provision of skills to understand and integrate the needs of all internal departments within an
organisation. Our associates are experienced in implementing ERP systems using:
Websphere Weblogic Oracle Fusion Liferay JBoss
Waterfall Prince2 ITIL
UML Agile, Scrum,
Kanban, Lean, Cucumber
TDD, BDD, ATDD, DDD
Siebel SAP CRM Oracle
MS Dynamics CRM
Peoplesoft JD Edwards
SAP Oracle
E-Business Suite
We are experienced in the following sectors: Central Government Local Government Public Corporations Health
Education Fire and Rescue Non Profit Organisations
Utility
Devolved Administrations
Agencies Wider Public Sector
Police & Security
Contact
For more information on Software Development services please contact: Danielle Pratt
Tel: 0207 444 4080
Service Management
We are experienced in working in partnership with clients, on-site, to achieve work deliverables within agreed timeframes. Whilst we are not ISO27001 accredited as a company, we are able to provide resources that are familiar with implementing and ensuring compliance within ISO27001 standards.
Orders and Invoicing
eSynergy Solutions have a financial and payments team that complete all ordering, invoicing and administration. We are experienced in the processing of invoices within Government and Public Sector, therefore orders received through G-Cloud IV
framework would be handled in accordance with the terms set out by the framework agreement.
Once the requirements of the client have been established, we agree and implement a contract. Alongside the agreement of the contract, we require a Purchase Order in preparation for invoicing of the agreed services. We are fully prepared to complete contract and screening process within 24 hours if services are required to start
immediately (commencement date for services to be agreed with client). Our payment cycles are 30 days and rely in the submission of monthly timesheets from consultants delivering the services to allow eSynergy Solutions’ to invoice the client.
Target Impact Level (IL)
This service does not hold formal accreditation, however our estimated IL for this service is IL4 (Confidential). We have experience in placing both SC and DV cleared associates to work within a variety of Government and Public sector projects at this level.
On Boarding and Off Boarding Process
We provide full On boarding and Off boarding services including reference checking and security checks where required.
Service Levels and Constraints
Our services are flexible and we can provide skills on-site within 24-48 hours
depending on the technical needs of agreed deliverables. The services we provide can be fully adapted and customised for the needs of the client. Consultant performance is regularly monitored and we may provide a lead Consultant for internal day to day management.
Financial Recompense
Customer Responsibility
To ensure that both supplier and customer understand the deliverables of the service, the needs of the client would be discussed and settled before the contract start date.
Technical Requirements and Training
eSynergy Solutions provide resource at a variety of skill levels and therefore we are able to work with all existing technologies, systems and procedures depending on the needs of the client. The function of training is not a formal requirement for consultancy services. However, our trained associates offer full knowledge transfer and training to client on-site staff in relation to the project and agreed deliverables.
Backup, Restore and Disaster Recovery
This is not applicable to our consultancy offering.Data Restoration/ Service Migration
This is not applicable to our consultancy offering.On Boarding and Off Boarding Process
We provide full On boarding and Off boarding services including reference checking and security checks where required.
Termination Terms
There are no additional terms aside from the Framework Agreement. eSynergy Solutions’ standard Terms and Conditions can be found as a supporting document to this service.
Contact
For more information on Applications and Solutions Architecture Cloud Services please contact:
Danielle Pratt Tel: 0207 444 4080
