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SIMPLIFY MICROSOFT CRM AND QUICKBOOKS INTEGRATION Microsoft Dynamics CRM Online to QuickBooks Bidirectional

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DBSYNC DATASHEET

Microsoft Dynamics CRM Online to QuickBooks Bidirectional template provides integration between QuickBooks and Microsoft Dynamics CRM Online. The integration solution is defined as a process within the DBSync profile.

Microsoft CRM QuickBooks

 Accounts and Contacts as Customer

 Products as Items

 Opportunity as Jobs

 Invoice as Invoice

 Order as Sales Order

Use case

 DBSync for Microsoft CRM & QuickBooks provides an easy to use application to synchronize Accounts, Contacts, Products, Opportunities, Invoice and Sales Orders to QuickBooks Desktop Customer, Products, Jobs, Invoices and Sales Orders respectively.  The application provides a pre-built field to field map along with flexibility for more complex and dynamic mapping capability. The application also has an automatic online update , enabling DBSync customers to enjoy all the product updates and features with every new release.

Contents

Use case ... 1

Process Map ... 2

Business Process Flow ... 3

Microsoft CRM :... 5

DBSync Setup ... 6

Profile Setup ... 11

SIMPLIFY MICROSOFT CRM AND QUICKBOOKS INTEGRATION

Microsoft Dynamics CRM Online to QuickBooks Bidirectional

KEY BENEFITS  Seamless transfer.  Ability to implement automated workflows  Reduced turn-around time. Requirements: Microsoft CRM Adapter QuickBooks Adapter Provider:

DBSync for QuickBooks

Requirements:

Microsoft CRM Adapter QuickBooks Adapter

Provider:

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DBSYNC DATASHEET

Process Map

Microsoft CRM to QuickBooks. QuickBooks to Microsoft CRM QuickBooks Microsoft CRM Customer Accounts Customer Contacts Jobs Opportunity ItemInventory Products ItemNonInventory Products Invoice Invoice

Sales Order Order

Microsoft CRM QuickBooks

Account/Contact Customer

Opportunity Jobs

Product ItemService,ItemInventory,ItemNonInventory

Invoice Invoice

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DBSYNC DATASHEET

Business Process Flow

QuickBooks dbsync Microsoft CRM Customer to Account/Contact Account Customer Contact

Product Product to Item(s) Item( Service, Inventory..)

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DBSYNC DATASHEET

QuickBooks to Microsoft CRM

Microsoft CRM dbsync QuickBooks Customer to Account/Contact Customer Account Items to Products Item( Service,NonInventory, Inventory..) Price List Opportunity Jobs to Opportunity Jobs Contact Product

Invoice / Sales Order Invoice / Sales Order to Invoice /

Order

Invoice / Order

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DBSYNC DATASHEET

Installation

Microsoft CRM :

1. Download the DBSync Microsoft CRM-Quickbooks solution package from the following URL.

https://dbsync01.appmashups.com/appmanager/library/DBMSQB_1_0.zip

2. The downloaded MS CRM-Quickbooks solution package will be in a .ZIP format.

3. Upload the zipped “DBMSQB_X.zip” solution package to your Microsoft CRM Online instance as shown.

Settings  Customizations  Solutions  Import.

4. Browse for the location on your hard drive where “DBMSQB_X.zip” was downloaded and click on Next as shown.

5. Once the Solution Package is uploaded to your MS Dynamics CRM Online instance, you should be able to see the same in the Solutions list as shown below. Click on Publish All Customizations button to commit all the changes done to your MS CRM instance.

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DBSYNC DATASHEET

Note:

Out of the box DBSync supports Products/Items in a flat structure and not in Hierarchy as Products in Microsoft CRM does not support a Hierarchical structure. Please look at our Knowledge base for steps for handling hierarchies in Items from QuickBooks.

DBSync Setup

1. Login into www.mydbsync.com and click on Customer Login. 2. Enter your DBSync User Name and Password and click on Login.

3. Once logged in, click on “My home” tab from the menu and click on Launch button. 4. You will be re-directed to DBSync profile page.

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DBSYNC DATASHEET

6. Select MSCRM adapter from the top left hand column of the Quickstart window.

7. Enter your Microsoft CRM username and password. Make sure you modify the “endpoint” url according to the domain name provided to you by Microsoft at the time of registration for Microsoft Dynamics CRM Online application. A sample example is shown below.

Endpoint : https://<Your Microsoft CRM URL>/XRMServices/2011/Organization.svc

8. In the above example, your Microsoft CRM URL should be prefixed in place of the default value. 9. Scroll down to the bottom of the section and click on Validate button to validate your Microsoft CRM

credentials.

10. Click on Quickbooks adapter on the top left hand side of the Quickstart window.

11. Under your QuickBookAdapter section, enter Full path to your QuickBooks file on your desktop.

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DBSYNC DATASHEET

13. Open the .QWC file with QuickBooks Web Connector.

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16. After clicking on Done, the web connector is launced with the selected integration profile. Select the integration profile/profileName, enter dbsync password and finally click on “Update Selected” to initiate the integration.

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Profile Setup

Microsoft CRM Configuration Instructions Username <<Username>> Password <<Password>>

EndPoint https://<Your Microsoft CRM URL>/XRMServices/2011/Organization.svc Transport.compression True/False

sid As Applicable

ProxyHost If you use a proxy server then enter the <<proxy ip or host>>

ProxyPort If you use a proxy server then enter the <<proxy port>>

ProxyUserName If you use a proxy server then enter the <<proxy username>>

ProxyPassword If you use a proxy server then ether the <<proxy password>>

acceptGzip As Applicable

sendGzip As Applicable

QuickBooks Adapter

Configuration Instructions

Filename Point to the actual path of your QuickBooks File. If the field value is left unfilled, any open QuickBooks file path will be used as a default path at the time of the configuration.

Pdl Your Process Definition file used for the Integration.

Configuration Link Link to download the file to connect to your QB web Connector.

Advanced Properties

Configuration Instructions

Log Level ALL (It is recommended to set the Log Level as “All”)

PDL : Process Definition Language

Configuration Instructions

Process Name Name of the process definition file used for the integration

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DBSYNC DATASHEET

References

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