Assessment and Development Resources

A successful leadership development initiative begins by taking a close look at where your organization is and where you want it to go. It begins by accurately assessing areas that can be

enhanced through develop- ment. It begins with you, the decision-maker, choos- ing the most appropriate assessment instruments and support services to build and sustain effective leadership throughout your organization.

For 35 years, HR profes- sionals and consultants have relied on the Center for Creative Leadership to help implement the best development possibilities for managers within their organizations. They choose CCL not only because we pioneered the use of 360-degree assessment and feedback, but also because of our outstanding reputation. From

the quality of our products to our ability to imple- ment the entire 360-degree process from start to finish, clients know they can count on CCL to move

their organizations confidently through every critical phase of the development process.

Because of CCL’s wide range of capabilities, you can choose any combination of customized development services to support and strengthen your organization’s assessment initiative. Whether it’s help in defining goals and competencies, C E N T E R F O R C R E A T I V E L E A D E R S H I P

Assessment and

Development Resources

“IN ADDITION TO PROVIDING SOME OF THE HIGHEST- QUALITY 360 ASSESSMENTS AVAILABLE, CCL HELPS CLIENTS IMPLEMENT 360S SMOOTHLY AND EFFECTIVELY BY DRAWING ON OUR EXPERIENCE WITH THOUSANDS OF SUCCESSFUL PROJECTS.”

– CRAIG CHAPPELOW

SENIOR MANAGER, ASSESSMENT AND DEVELOPMENT RESOURCES CENTER FOR CREATIVE LEADERSHIP

HEADQUARTERS

One Leadership Place Post Office Box 26300

Greensboro, NC, USA 27438-6300

Telephone +1 336 545 2810 Facsimile +1 336 282 3284 E-mail [email protected] Internet http://www.ccl.org

CONNECT TO ONLINE RESOURCES w w w. c c l . o r g /a s s e s s m e n t s

■ CLIENT TESTIMONIALS ■ CASE STUDIES ■ EXCERPTS AND ARTICLES ON LEADERSHIP ■ FREQUENTLY ASKED QUESTIONS

selecting 360 tools, training facili- tators, interpreting and delivering feedback data, conducting develop- ment planning workshops or impact evaluations, or finding a coach, CCL can help every step of the way.

In addition to our customized assessment services, the Center offers a range of assessment and development tools that help indi- viduals, teams and organizations increase their self-awareness, facilitate their own learning, enable their development and enhance their effectiveness. For example, our CCL Assessment Suite combines four research-based 360-degree

A S SE S SMENT AND DE VEL OPMENT RE SOUR CE S

CONNECT TO ONLINE RESOURCES w w w. c c l . o r g /a s s e s s m e n t s

■ CLIENT TESTIMONIALS ■ CASE STUDIES ■ EXCERPTS AND ARTICLES ON LEADERSHIP ■ FREQUENTLY ASKED QUESTIONS

“WE’VE SEEN SOME GREAT RESULTS SINCE WE STARTED BENCHMARKS 360 FEEDBACK WORKSHOPS LAST YEAR. OF THE 27 PEOPLE WHO HAVE RECEIVED FEEDBACK SO FAR, SIX HAVE ALREADY BEEN PRO- MOTED TO A HIGHER POSITION AND I BELIEVE THAT IS DUE SIMPLY TO THEM HAVING A BETTER UNDERSTANDING OF THEIR STRENGTHS AND WEAKNESSES. THAT’S WORTH ALL THE MONEY WE’VE PAID CCL TO DELIVER THIS WORK IN AND OF ITSELF BECAUSE WE DIDN’T HAVE TO GO EXTERNALLY TO FILL THOSE POSITIONS.”

– TOBIN COOKMAN ONSEMICONDUCTOR

assessments designed to help organizations create a common leadership language and consistent feedback process throughout the organization.

Our tools are flexible and user- friendly. They are time-tested and trusted, giving you results you can count on. CCL’s assessment instru- ments have earned an unparalleled reputation for effectiveness among leading organizations around the world.

A S S E S S M E N T A N D D E V E L O P M E N T R E S O U R C E S

3 6 0 - D E G R E E A S S E S S M E N T S Providing comprehensive feedback on individual performance, from a variety of sources COMPETENCIES

(Detailed competency listings

are available on our Web site.) FORMAT

ASSESSES

NUMBER OF ITEMS/ TIME TO COMPLETE

$275 *

per set Group profiles

$300 each

$395 *

per set Group profiles

$300 each SPECIAL

FEATURES

360: self/boss/

superiors/peers/

direct reports/

others (13 surveys including self) Internet or paper 360: boss/

board members/

peers/direct reports/others Internet only Specific

leadership behaviors at the top levels of an organization

LEADING THE BUSINESS

» Sound Judgment

» Strategic Planning

» Leading Change

» Results Orientation

» Global Awareness

» Business Perspective LEADING OTHERS

» Inspiring Commitment

» Forging Synergy

» Developing and Empowering

» Leveraging Differences

» Communicating Effectively

» Interpersonal Savvy LEADING BY PERSONAL EXAMPLE

» Courage

» Executive Image

» Learning from Experience

» Credibility

92 items 20 – 30 minutes to complete

» Exclusive normative comparisons

» Provides ratings for both importance and competence

» Group profiles available

» Development Planning Guide included

» Linked to FYI For Your Improvement

^™

» Certification required

PRICE

Skills and perspectives learned through development and potential flaws that can derail a career

MEETING JOB CHALLENGES

» Resourcefulness

» Doing Whatever It Takes

» Being a Quick Study

» Decisiveness LEADING PEOPLE

» Leading Employees

» Confronting Problem Employees

» Participative Management

» Change Management RESPECTING SELF AND OTHERS

» Building and Mending Relationships

» Compassion and Sensitivity

» Straightforwardness and Composure

» Balance Between Personal Life and Work

» Self-awareness

» Putting People at Ease

» Differences Matter

» Career Management PROBLEMS THAT CAN STALL A CAREER

» Problems with Interpersonal Relationships

» Difficulty Building and Leading a Team

» Difficulty Changing or Adapting

» Failure to Meet Business Objectives

» Too Narrow Functional Orientation

» Derailment data

» Normative comparisons

» Available in multiple languages

» Group profiles available

» Trainer’s Guide included

» Development Learning Guide included

» Certification required

155 items 30 – 40 minutes to complete

Executive Dimensions ^®

For senior-level executives www.ccl.org/execdimensions

Benchmarks ^®

For middle- to senior-level managers and executives with at least three years of managerial experience www.ccl.org/benchmarks

C C L A S S E S SMENT SUITE

$225 *

per set Group profiles

$300 each 360: self/boss/

observers Internet only Ability to

learn and the willingness to take advantage of growth opportunities

LEARNING TO LEARN

» Seeks Opportunities to Learn

» Seeks and Uses Feedback

» Learns From Mistakes

» Open to Criticism LEARNING TO LEAD

» Committed to Making a Difference

» Insightful: Sees Things from New Angles

» Has the Courage to Take Risks

» Brings Out the Best in People

» Acts with Integrity

» Seeks Broad Business Knowledge

» Adapts to Cultural Differences

» Short, straight- forward format

» Global norm comparisons

» Internet-based

» Development Planning Guide included

» Group profiles available

» Certification required

48 items 10 – 15 minutes to complete

Prospector ^®

For high-potential individuals and managers; global managers and executives

www.ccl.org/prospector

A S SE S SMENT AND DE VEL OPMENT RE SOUR CE S

Assessment Selection Guide

To order, or for more information on any of the assessment resources described, visit www.ccl.org/assessments or call Client Services at +1 336 545 2810.

Prices are subject to change. Call for additional pricing information. *Quantity discounts available.

(continued on following page)

3 6 0 - D E G R E E A S S E S S M E N T S Providing comprehensive feedback on individual performance, from a variety of sources

C C L A S S E S S MENT SUITE

Number of items and time to complete depend on compe- tencies chosen

» Customizable

» 94 research- grounded competencies and 5 derailment factors available

» Normative comparisons

» Provides ratings for both importance and competence

» Group profiles available

» Development Planning Guide included

» Can be linked to FYI For Your Improvement

^™

» Certification required LEADING YOURSELF

» Developing Adaptability

» Increasing Self-awareness

» Managing Yourself

» Increasing Your Capacity to Learn

» Exhibiting Leadership Stature

» Displaying Drive and Purpose

» Demonstrating Ethics and Integrity LEADING OTHERS

» Managing Effective Teams and Work Groups

» Building and Maintaining Relationships

» Valuing Diversity and Difference

» Developing Others

» Communicating Effectively

LEADING THE ORGANIZATION

» Managing Change

» Solving Problems and Making Decisions

» Managing Politics and Influencing Others

» Taking Risks and Innovating

» Setting Vision and Strategy

» Managing the Work

» Enhancing Business Skills and Knowledge

» Understanding and Navigating the Organization

Competencies important to your organization (customizable)

360 BY DESIGN ^®

For individual contributors, managers or executives www.ccl.org/360bd

360: self/boss/

superiors/peers/

direct reports/

others

Unlimited number of raters Internet only

Pricing based on level of cus- tomization Setup fees begin at $2,000 Participant fees begin at $225*

Group profiles

$300 each

$155 *

per set Group profiles

$195 each 360: self/boss/

observers (9 surveys including self) Internet or paper Skills

necessary for effective- ness in a management role

SKILLSCOPE ^®

For supervisors and managers, as well as individual contributors and executives

www.ccl.org/skillscope

INFORMATION SKILLS

» Getting and Making Sense of Information; Problem Identification

» Communicating Information, Ideas DECISION-MAKING

» Taking Action, Making Decisions

» Risk-taking and Innovation

» Administrative/Organizational Ability

» Managing Conflict, Negotiation INTERPERSONAL SKILLS

» Relationships

» Selecting and Developing People

» Influencing, Leadership, Power

» Openness to Influence and Flexibility

PERSONAL RESOURCES

» Knowledge of Job and Business

» Energy, Drive, Ambition EFFECTIVE USE OF SELF

» Time Management

» Coping with Pressure

» Self-management, Self-insight, Self-development

» Simple to administer and understand

» Easy-to-interpret graphic feed- back display

» Group profiles available

» Trainer’s Guide included

» Development Planning Guide included

» Available in mul- tiple languages

» No certification required

98 items 20 – 30 minutes to complete COMPETENCIES

(Detailed competency listings

are available on our Web site.) FORMAT

ASSESSES

NUMBER OF ITEMS/ TIME TO COMPLETE SPECIAL

FEATURES PRICE

Prices are subject to change. Call for additional pricing information. *Quantity discounts available.

To order, or for more information on any of the assessment resources described, visit www.ccl.org/assessments or call Client Services at +1 336 545 2810.

Assessment Selection Guide (continued)

A S SE S SMENT AND DE VEL OPMENT RE SOUR CE S

(continued on following page)

P E R F O R M A N C E S U P P O R T T O O L Providing real-time tips and guidance around a variety of critical leadership skills NUMBER OF

ITEMS/ TIME TO COMPLETE

Organizational climate survey Paper only 78 items

15 – 20 minutes to complete SPECIAL

FEATURES

SPECIAL FEATURES

O R G A N I Z AT I O N A L A S S E S S M E N T Assessing the climate for creativity and innovation that exists in a work group, division or organization

PRICE FORMAT

DIMENSIONS FOCUS

KEYS ^® to Creativity

For organizations and work groups who want to improve innovation

www.ccl.org/keys

Management practices in the work environment that impact creativity and innovation

» Freedom

» Challenging Work

» Sufficient Resources

» Organizational Encouragement

» Supervisory Encouragement

» Work Group Supports

» Organizational Impediments

» Workload Pressure

» Creativity

» Productivity

» Normative comparisons

» Action-planning results

» Demographic data cuts

» Custom data cuts

» Easy-to-under- stand questions

» Graphic feed- back reports

$20 *

per individual respondent Group comparisons

$75 each

PRICE

» CD-ROM

» Format includes exercises, video, interviews

» Self-scoring survey identifies development needs

» 5 programs with 10 modules (34 units)

$145 *

per person Areas of

potential derailment

» Developing Effective Interpersonal Relationships

» Adapting to Change

» Building and Leading a Team

» Meeting Business Objectives

» Developing a Broad Organizational Perspective

LEAD

For any manager or executive www.ccl.org/lead

Just-in-time CD-ROM instruction and workbook

FOCUS TOPICS/MODULES FORMAT

Customized Services

We provide the following fee-based services to support and strengthen the impact of a CCL assessment initiative.

» Orientation Briefing – Outline the process for assessment, feedback delivery and development planning and create buy-in for senior executives, participants and their raters.

» Competency Mapping – Develop the content of a cus- tomized 360 BY DESIGN questionnaire or map organizational competencies to one of CCL’s standard research-based assessments.

» Facilitator Training – Train organizational personnel to utilize one-to-one feedback sessions for a CCL 360-degree assessment to full advantage.

» Feedback Facilitation Workshop – Facilitate 360-degree feedback for managers and executives, using CCL staff.

» Development Planning Workshop – Build upon the development planning started in the feedback workshop for managers and executives, guided by CCL staff.

» Report Analysis – Receive in-depth analysis of aggregate data from a CCL 360-degree assessment.

» Project Planning and Design – Design an organizational process for implementing a 360 initiative, to maximize the impact of the experience.

» Evaluation Services - Gain a better understanding of the benefits and impact of using a 360-degree assessment for leadership development.

The Center has developed an array of quality products that are distributed through partnering organizations.

For details on these offerings, visit the Web sites listed.

» Campbell

^™

Development Assessments www.pearsonps.com

» Campbell Leadership Descriptor www.pfeiffer.com

» EdgeWork

^®

www.discoverylearning.com/simulations

» Job Challenge Profile www.pfeiffer.com

» Learning Tactics Inventory www.pfeiffer.com

Prices are subject to change. Call for additional pricing information. *Quantity discounts available.

Assessment Selection Guide (continued)

To order, or for more information on any of the assessment resources described, visit www.ccl.org/assessments or call Client Services at +1 336 545 2810.

A S SE S SMENT AND DE VEL OPMENT RE SOUR CE S

Executive Dimensions ^®

A 360-degree assessment that addresses the specific leadership issues at the top of an organization, providing personal behavioral feedback for leaders at the highest-level positions, where such feedback is less frequent.

R E S U L T S

» Provides senior executives with feedback on specific, critical leadership skills

» Helps individuals compare their results to other top leaders

» Starts the process of feedback-based individual development S P E C I A L F E AT U R E S

» Provides exclusive normative data, ensuring that participants are compared only to other top-level executives

» Provides ratings for both importance and competence

» Offers a Development Planning Guide, helping participants focus feedback and develop a strategy for change

» Includes FYI For Your Improvement ^™ Translator

» Provides Internet-based data collection

» Allows for written comments

C E R T I F I C AT I O N

Executive Dimensions requires facilitator certifi- cation. CCL can conduct custom certification workshops for participating organizations, or individuals can receive certification in Executive Dimensions by attending our Assessment Certification Workshop. (See page 31 for details.) Individuals who were previously Benchmarks certified may obtain a certification kit for Executive Dimensions by contacting Client Services at +1 336 545 2810 .

P R I C I N G

$395 per set, which includes:

» All surveys (unlimited raters)

» Scoring of assessment

» Printed feedback report (two copies)

» Development Planning Guide

» FYI For Your Improvement ^™ Translator

» Optional group profiles ($300 each)

» Quantity discounts available For more information, visit www.ccl.org/execdimensions

A comprehensive 360-degree leadership assessment tool that measures strengths and development needs, encourages and guides change and offers strategic insights for middle- to senior-level managers and executives.

R E S U L T S

» Provides feedback on leadership strengths and development needs

» Provides comparisons with similar managers in other organizations

» Focuses on skills and perspectives critical to being effective and successful

» Offers development planning linked to specific developmental experiences

S P E C I A L F E AT U R E S

» Provides ratings for both importance and competence

» Provides information on potential career blocks 3 6 0 - D E G R E E A S S E S S M E N T

Benchmarks ^®

3 6 0 - D E G R E E A S S E S S M E N T

A S SE S SMENT AND DE VEL OPMENT RE SOUR CE S

CONNECT TO ONLINE RESOURCES

■ CLIENT TESTIMONIALS ■ CASE STUDIES ■ EXCERPTS AND ARTICLES ON LEADERSHIP ■ FREQUENTLY ASKED QUESTIONS

w w w. c c l . o r g /a s s e s s m e n t s

www.ccl.org/execdimensions www.ccl.org/benchmarks

“THE APPEAL FOR US WITH BENCHMARKS IS THAT IT’S GLOBAL, IT’S MULTI-LINGUAL, IT’S VERY WELL-TESTED AND RESEARCHED, AND MANY OF THE COMPETENCIES AND SKILLS ARE CONSIS- TENT WITH THE SKILLS AND COMPETENCIES IMPORTANT FOR SUCCESS IN THIS ENVIRONMENT.”

– DONNA MARCUS AND KAREN HARTMAN LEARNTECH ASSOCIATES

» Offers a Development Learning Guide, helping participants focus feedback and develop a strategy for change

» Offers surveys and reports in multiple languages

» FYI For Your Improvement ^™ Translator available C E R T I F I C AT I O N

Benchmarks requires facilitator certification. CCL can conduct custom certification workshops for participating organizations, or individuals can receive certification in Benchmarks by attending our Assessment Certification Workshop. For more information, see page 31 or contact Client Services at +1 336 545 2810 .

P R I C I N G

$275 per set, which includes:

» All surveys (unlimited raters)

» Scoring of assessment

» Printed feedback report (two copies)

» Development Learning Guide

» Optional group profiles ($300 each)

» Quantity discounts available

For more information, visit

www.ccl.org/benchmarks

To learn more, visit www.ccl.org/assessmentsuite

Prospector ^®

A 360-degree feedback tool that assesses an individual’s willing- ness to engage in — and openness to learn from — growth oppor- tunities. Developed for high-potential managers, managers and executives with global responsibilities, and senior-level executives.

R E S U L T S

» Provides feedback on two types of behaviors: the skills most often found in successful executives, and the learning behaviors needed to acquire those skills

» Provides feedback on skills that help managers improve their ability and willingness to learn

» Helps establish a culture in which improved learning skills are recognized and more highly valued as an overall organizational objective

S P E C I A L F E AT U R E S

» Includes 48 items in a straightforward, easy-to-complete format

» Provides ratings for both importance and competence

» Allows participants and raters to complete the survey online and facilitators to receive feedback reports online

» Provides comparisons with successful global leaders

» Offers a Development Learning Guide, helping participants focus feedback and develop a strategy for change

» FYI For Your Improvement ^™ Translator available C E R T I F I C AT I O N

Prospector requires facilitator certification. CCL can conduct custom certification workshops for participating organizations, or individuals can receive certification in Prospector by attending our Assessment Certification Workshop. For more information, see page 31 or contact Client Services at +1 336 545 2810 . P R I C I N G

$225 per set, which includes:

» All surveys (unlimited raters)

» Scoring of assessment

» Printed feedback report (two copies)

» Development Learning Guide

» Optional group profiles ($300 each)

» Quantity discounts available For more information, visit www.ccl.org/prospector

A 360-degree feedback and development process that can be tailored to reflect the competencies important to the participating organization.

R E S U L T S

» Creates a 360-degree feedback tool based on any of CCL’s 94 research-grounded competencies and five derailment factors

» Provides feedback and targets development for specific leadership skills vital to the participant’s organization

» Increases efficiency of collecting feedback, using the Web S P E C I A L F E AT U R E S

» Provides comparison of results with other successful managers

» Provides ratings for both importance and competence

» Allows options to include narrative questions, customize names of rater categories, e-mail notifications and additional survey questions

» Includes a Development Planning Guide, helping participants focus feedback and develop a strategy for change

» Uses a secure server, firewall technology and password access to ensure the security and anonymity of raters and the confi- dentiality of participant results

C E R T I F I C AT I O N

360 BY DESIGN requires facilitator certification.

CCL can conduct custom certification workshops for participating organizations, or individuals can receive certification in 360 BY DESIGN by attend- ing our Assessment Certification Workshop. For more information, see page 31 or contact Client Services at +1 336 545 2810 .

P R I C I N G

Pricing is based on the level of customization and related services. Assessment setup fees begin at $2,000 and participant fees begin at $225.

To find out more about getting started, please call Client Services at +1 336 545 2810 . Pricing includes:

» All surveys (unlimited raters)

» Online status for administrators and participants

» Scoring of assessment

» Printed feedback report (two copies)

» Development Planning Guide

» Option to customize FYI For Your Improvement ^™ Translator ($20 each)

» Optional group profiles ($300 each)

» Quantity discounts available

For more information, visit www.ccl.org/360bd 3 6 0 - D E G R E E A S S E S S M E N T

360 BY DESIGN ^®

3 6 0 - D E G R E E A S S E S S M E N T

A S SE S SMENT AND DE VEL OPMENT RE SOUR CE S

www.ccl.org/prospector www.ccl.org/360bd

“THE REASON WE CHOSE 360 BY DESIGN WAS THE FLEXIBILITY WE WERE OFFERED WITH ITS COM- PETENCIES. WE FILTERED THEM THROUGH OUR VISION, VALUES AND STRATEGY AND WHAT WE WERE TRYING TO ACHIEVE IN THE NEXT THREE YEARS.”

– DAVID SIMPSON DIRECTOR, LEADERSHIP DEVELOPMENT

CADENCE DESIGN SYSTEMS

To learn more, visit www.ccl.org/assessmentsuite

SKILLSCOPE ^®

A straightforward 360-degree feedback tool that assesses managerial strengths and development needs. Primarily used by supervisors and managers, SKILLSCOPE can also be used with individual contributors and executives.

R E S U L T S

» Assesses clear strengths and clear development needs

» Provides feedback on 15 skills necessary for effectiveness in the management role

S P E C I A L F E AT U R E S

» Presents information in a format that is easy to facilitate and understand

» Includes an easy-to-interpret graphic feedback display

» Offers a Development Planning Guide, providing a process for managers to analyze SKILLSCOPE feedback and create an actionable development plan

» Offers surveys and reports in multiple languages

» FYI For Your Improvement ^™ Translator available C E R T I F I C AT I O N

» Completion of a Facilitator Qualification Form is required.

» Custom train-the-facilitator workshops are available.

P R I C I N G

$155 per set, which includes:

» All surveys (unlimited raters)

» Scoring of assessment

» Printed feedback report (two copies)

» Development Planning Guide

» Trainer’s Guide (provided with first order)

» Optional group profiles ($195 each)

» Quantity discounts available For more information, visit www.ccl.org/skillscope

An organizational assessment that measures the climate for creativity and innovation that exists within a work group, division or organization.

R E S U L T S

» Measures specific management practices that impact creativity

» Quantifies how productivity and creativity are perceived across an organization

» Compares an organization’s innovative climate with other organizations in the KEYS database, providing a benchmark for improvement

» Informs development of an action plan, based on hard data, to improve the innovative culture within and across businesses 3 6 0 - D E G R E E A S S E S S M E N T

KEYS ^® to Creativity

O R G A N I Z A T I O N A L A S S E S S M E N T

www.ccl.org/skillscope www.ccl.org/keys

“WITHIN THREE WEEKS OF IMPLEMENTING CCL’S 360-DEGREE ASSESS- MENTS, OUR MANAGERS WERE TALKING ABOUT HOW THE EXPERIENCE WAS HELPING THEM IN THEIR JOBS IN VERY CONCRETE WAYS. THE EFFECT HAS BEEN SO POSITIVE, WE’RE EVEN- TUALLY GOING TO TAKE THE PROGRAM DOWN THROUGH OUR

SALARIED PERSONNEL.”

– DAVID SULLIVAN DIRECTOR OF COMPENSATION AND BENEFITS

BORAL INDUSTRIES INC.

CONNECT TO ONLINE RESOURCES

■ CLIENT TESTIMONIALS ■ CASE STUDIES ■ EXCERPTS AND ARTICLES ON LEADERSHIP ■ FREQUENTLY ASKED QUESTIONS

w w w. c c l . o r g /a s s e s s m e n t s

» Provides normative comparisons to a wide variety of organizations

S P E C I A L F E AT U R E S

» Includes easy-to-understand questions

» Includes a graphic feedback report

» Offers standardized demographic comparisons ($75 each)

» Offers custom group comparisons ($75 each)

A S S E S S M E N T S C A L E S

KEYS to Creativity assesses six management practices that encourage creativity, two that inhibit creativity, and it quantifies how pro- ductivity and creativity are perceived.

C E R T I F I C AT I O N

Completion of a Facilitator Qualification Form is required.

P R I C I N G

$20 per individual respondent, which includes:

» Scoring of paper surveys

» Printed graphic feedback report

» User’s Manual (provided with first order) For more information, visit

www.ccl.org/keys

A S SE S SMENT AND DE VEL OPMENT RE SOUR CE S

A S SE S SMENT AND DE VEL OPMENT RE SOUR CE S

LEAD

This CD-based resource provides managers with learning and performance support tools for developing leadership skills on the job.

R E S U L T S

Helps managers and individual contributors improve personal strengths and their ability to coach others in the following areas:

» Developing effective interpersonal relationships

» Adapting to change

» Building and leading a team

» Meeting business objectives

» Developing a broad organizational perspective S P E C I A L F E AT U R E S

» Self-scoring survey helps identify development opportunities

» Just-in-time performance support tools and tips

» Short and easy-to-access units of instruction

» Exercises, video role plays and expert interviews

» Many valuable resources, available at your desktop

» Based on the Center’s extensive executive success and derailment research, LEAD is an easy-to-access learning experience that focuses on techniques for building critical leadership skills

» Includes a hard-copy workbook containing a complete set of the worksheets from the CD

C E R T I F I C AT I O N

No certification required for purchase.

P R I C I N G

$145 per person

» Please call Client Services at +1 336 545 2810 for additional pricing information.

» Quantity discounts available

For more information, visit www.ccl.org/lead

For CCL assessment and development tools (pages 42 – 45) F E E D B A C K FA C I L I TAT I O N

All of the Center’s assessment-for-development instruments require that feedback results be facilitated by a qualified indi- vidual. This means that feedback results are released only to an individual who has completed a certification/qualification process and not directly to the person or group being assessed.

Q U A L I F I C AT I O N G U I D E L I N E S

» For Benchmarks, Executive Dimensions, Prospector and 360 BY DESIGN, attendance at our Assessment

Certification Workshop is required. (See page 31 for details.)

» For KEYS to Creativity and SKILLSCOPE, completion of a Facilitator Qualification Form is required.

For more information about qualification requirements or to obtain a Facilitator Qualification Form, please call +1 336 545 2810 or e-mail [email protected] . You may complete a Qualification Form via our Web site at www.ccl.org/qualificationform

P L A C I N G A N O R D E R

For your convenience, Center representatives are available to answer your questions and take your orders Monday through Thursday, 8 a.m. to 6 p.m., and Friday 8 a.m. to 5 p.m. EST.

» P H O N E +1 336 545 2810

» FA X +1 336 282 3284

» E- M A I L [email protected]

Current clients also have the option to place orders online. For further information, please visit:

www.ccl.org/assessmentorders

I N T E R N AT I O N A L T R A N S L AT I O N S O F B E N C H M A R K S A N D S K I L L S C O P E

For information on translations of both surveys and feedback reports, please contact a CCL Client Services representative or one of the following distributors:

» In Europe: OPP

P H O N E : +44 1865 404500 www.opp.co.uk

» In Asia: ^APP

P H O N E : +61 3 9342 1300 www.asianicpsych.com.au

» In Australia: APP

P H O N E : +61 3 9342 1300 www.austpsychpress.com.au

R E T U R N P O L I C Y

Returns will only be accepted within one year of purchase, with a prior approval and issue of a return authorization number from Client Services. Returns must also be postage-paid by the client, received by CCL in good condition and accompanied by a copy of the original invoice. Only complete sets (i.e., no missing forms, booklets, etc.) are accepted. Please visit www.ccl.org/returns or contact Client Services at +1 336 545 2810 for complete CCL assessment return policy details.

P E R F O R M A N C E S U P P O R T T O O L

Ordering Information

www.ccl.org/lead

Campbell Leadership Descriptor

A self-assessment designed to help individuals identify characteristics for successful leadership, recognize their strengths and identify areas for improvement.

R E S U L T S

» Participants evaluate leadership strengths and areas needing improve- ment by comparing personal leader- ship attributes to those of a “good leader” and a “poor leader” whom an individual has known

» Participants develop a personal action plan for strengthening leadership effectiveness

S P E C I A L F E AT U R E S

» Trainers can prepare for and conduct a leadership workshop for a group of any size, using detailed information from the Facilitator’s Guide

» Self-scoring

» Easy to administer

» 30 – 40 minutes to complete

» Identifies leadership components applicable for every level in the organization

P R I C I N G

» Facilitator’s Guide Package – $32

» Participant’s Package (includes one Leadership Descriptor Survey) – $16 O R D E R I N G

For more information or to place an order, contact Jossey-Bass/Pfeiffer at +1 800 274 4434 or order online at www.pfeiffer.com

A self-assessment tool designed to help managers and executives understand and use their job assignments as oppor- tunities to develop valuable skills.

R E S U L T S

Enables individuals to:

» Gauge the challenges in their jobs

» Turn challenges into prime learning experiences

» View a current job as a learning opportunity

S P E C I A L F E AT U R E S

» Self-scoring survey requires no pre- work and no computer scoring

» Comprehensive Facilitator’s Guide provides everything needed to conduct a workshop

» Easy-to-use Participant Workbook shows how to capitalize on the learning potential within a job

P R I C I N G

» Facilitator’s Guide Package – $30

» Participant’s Workbook – $15 (includes one survey)

O R D E R I N G

For more information or to place an order, contact Jossey-Bass/Pfeiffer at +1 800 274 4434 or order online at www.pfeiffer.com

S E L F - A S S E S S M E N T

Job Challenge Profile

S E L F - A S S E S S M E N T

A S SE S SMENT AND DE VEL OPMENT RE SOUR CE S

Additional Product Offerings

In addition to the assess- ments and performance support tools already described, we also offer a number of quality, CCL- developed products that are available for purchase through partnering organizations.

These products range from self assessments, to organizational and team- based assessments, to a simulation that helps work groups address real-life work issues.

For more information, you may visit the Center’s Web site or contact the distributor. To place an order, please contact the distributor directly.

CONNECT TO ONLINE RESOURCES

■ CLIENT TESTIMONIALS ■ CASE STUDIES ■ EXCERPTS AND ARTICLES ON LEADERSHIP ■ FREQUENTLY ASKED QUESTIONS

w w w. c c l . o r g /a s s e s s m e n t s

Campbell ^™ Development Assessments

C L I N I C A L / C A R E E R A S S E S S M E N T

CISS

^®

(Campbell

^™

Interest and Skill Survey)

Assesses an individual’s attraction to specific occupational areas, as well as the level of confidence in performing related tasks.

For more information about the CISS or to order, contact NCS Assessments at +1 800 627 7271 , extension 3225 , or visit www.pearsonassessments.com

W O R K F O R C E D E V E L O P M E N T A S S E S S M E N T S

CLI

^®

(Campbell

^™

Leadership Index) Provides feedback about personal charac- teristics that are directly related to the nature and demands of leadership.

COS

^™

(Campbell

^™

Organizational Survey) Assesses an organization’s climate, offering insights on areas that need improvement and those that should be celebrated. Can be used with all employees or members of a targeted work group.

TDS

^™

(Campbell-Hallam

^™

Team Development Survey)

Assesses the performance of management and work teams. Survey addresses how team members feel about such issues as innovation, organizational support and mission clarity.

TLP

^™

(Campbell-Hallam

^™

Team Leader Profile)

Provides in-depth feedback on the skills and practices of team leaders, identifying strengths and areas to be improved. Profile works as a companion to the TDS survey, which assesses how the team is functioning in the eyes of its members.

For more information about Workforce Development Assessments, contact Pearson Performance Solutions at +1 800 922 7343 and press “ 2 ” to speak with a sales representative, or visit www.pearsonps.com

A ready-made, powerful and flexible business simulation that helps work groups address difficult issues of real-life work in a safe, monitored environment.

R E S U L T S

» Helps groups identify effective strategies for working across organizational boundaries

» Enables groups to build effective decision-making processes among interdependent functions

» Allows for the exploration of organizational strategy and culture and their impact on effectiveness

» Provides participants the opportunity to examine power, influence and conflict in uncertain and changing environments

» Helps groups explore the challenges of working in complex and ambiguous work environments

H O W I T W O R K S

EdgeWork includes all the materials necessary to run the entire simulation for 12 to 24 participants.

S P E C I A L F E AT U R E S

» Designed especially for consultants and in-house trainers to work with groups undergoing significant change

» Makes efficient use of participants’ time by allowing them to prepare for their session and individual roles prior to the simulation run

» Can be completed in four hours, leaving time to begin the debriefing process the same day

» Comprehensive Facilitator’s Guide with instructions for five different debriefs

» Packaged for easy facilitator use

» Optional train-the-trainer sessions available P R I C I N G

» User’s Manual – $150

» $1,200 for 12 participants

» $50 for each additional participant up to 24 O R D E R I N G

For more information or to place an order, call Discovery Learning at +1 336 272 9530 , fax to +1 336 273 4090 or visit

www.discoverylearning.com/simulations O T H E R A S S E S S M E N T S

Learning Tactics Inventory

A tool that profiles an individual’s preferred learning behavior, outlines the consequences of overuse of one tactic, and explores ways to adopt new learning strategies and behaviors.

R E S U L T S

Enables individuals to:

» Identify their preferred learning profile and behaviors

» Develop tactics to improve learning effectiveness

» Create learning goals that improve performance

S P E C I A L F E AT U R E S

» Self-scoring survey requires no pre- work and no computer scoring

» Comprehensive Facilitator’s Guide provides everything needed to conduct a workshop

» Easy-to-use Participant Workbook contains built-in exercises and a per- sonal development plan outline P R I C I N G

» Facilitator’s Guide Package – $32

» Participant’s Workbook – $17 (includes one survey)

O R D E R I N G

For more information or to place an order, contact Jossey-Bass/Pfeiffer at +1 800 274 4434 or order online at www.pfeiffer.com

S E L F - A S S E S S M E N T

EdgeWork ^®

S I M U L A T I O N

A S SE S SMENT AND DE VEL OPMENT RE SOUR CE S