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St. John Fisher College

St. John Fisher College

Fisher Digital Publications

Fisher Digital Publications

Sociology Undergraduate

Sociology Department

Spring 4-28-2017

Library Space Assessment

Library Space Assessment

Kaitlyn Shamp

St. John Fisher College, [email protected]

Chenisvel Nunez

St. John Fisher College, [email protected]

Follow this and additional works at:

https://fisherpub.sjfc.edu/sociology_undergrad

Part of the

Sociology Commons

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Shamp, Kaitlyn and Nunez, Chenisvel, "Library Space Assessment" (2017). Sociology Undergraduate.

Paper 2.

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This document is posted at https://fisherpub.sjfc.edu/sociology_undergrad/2 and is brought to you for free and open access by Fisher Digital Publications at St. John Fisher College. For more information, please contact

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Library Space Assessment

Library Space Assessment

Abstract

Abstract

Presented research and data findings of Library Space Assessment to librarians and library staff on how

students use the Lavery Library.

Document Type

Document Type

Undergraduate Project

Department

Department

Sociology

Professor's Name

Professor's Name

David Baronov

Keywords

Keywords

library, space, assessment, library space assessment, research, data, graphs, chart, survey, focus groups

Subject Categories

Subject Categories

Sociology

Comments

Comments

Presented at the St. John Fisher College Student Scholarship and Creative Work Symposium on April 28,

2017.

View the poster presentation of Library Space Assessment presentation

here.

This undergraduate project is available at Fisher Digital Publications: https://fisherpub.sjfc.edu/sociology_undergrad/ 2

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Serves entire campus

3 floors:

Quiet floor with study rooms

Learning Commons

Lower level: mixed use

Built in 1975, Main Level remodel 2012

~20 Library staff

(6)

Background: Lavery Library

221,134 visits in ‘15-‘16 FY

Average of 58 visits per FTE

Past surveys:

Special headcounts (2010)

Commuter survey (2010)

Architect survey (2011)

Library redesign survey (2013)

MISO survey (2013)

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“Library as place” and “third space”

4 3

Flexible learning spaces that are neither home or the

classroom

Informal learning, a place for students to “be intentional

about their learning”

10

Library users’ needs are unique to the individual & can

be task specific

2 6 9

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Quiet & individual study

For “getting serious”

2 3 4 8

Communal study space, but with personal boundaries

1 7 8

Group study & non-quiet space

Social and informal learning space

10

Flexible learning for working collaboratively, socializing,

studying alone and alone-together

2 3 4 5 8 10

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Objective

How are students using our library spaces?

Collect evidence to inform future space planning and

renovations

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Mixed Methods

Seating Sweeps -- 3x a day, 2 non-consecutive weeks (spring

2016)

Focus Groups -- 6 focus groups by student type

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Method: Seating Sweeps

Anyone in library

Lasted between 15 minutes - 1 hour

Library staff floor by floor

Pen and paper, then digital (Google Forms)

Categories: Desktop, laptop, cell phone,

tablet, whiteboards in use, food/drink, group

work, note taking, reading, sleeping, talking,

headphones, other

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Method: Focus Groups

Participants (N=41)

Freshmen (n=9)

Sophomores (n=9)

Juniors (n=10)

Seniors (n=8)

Graduate (n=2) and doctoral (n=3)

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Method: Survey

Survey development based on common focus group responses

Questions and question types modeled after previous library surveys

Created using Qualtrics

Piloted with small group of students

To boost response rate, emails sent through Student Government

Distributed only to undergraduates

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Findings: Seating Sweeps

Flexible furniture

Chairs, tables, whiteboards for privacy

Technology

Multiple, simultaneous device usage

Tablets, laptops, phones, desktops

41.5% of users during the two weeks of sweeps were using at least 2

devices

High use of outlets

Collaboration

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Findings: Focus Groups

Most common uses for the library:

Studying

Computer use/printing

Work on group projects

Services and features that students like about the library:

Interlibrary loan

Librarians and research desk

Group work tables with TV screens

Services and features that students would like the library to add:

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Findings: Survey

Monday – Thursday and Finals Week are popular times

Academic activities are primary focus

Academic activities are highly tech-oriented or collaborative

Quiet floor is most utilized

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Limitations

Seating Sweeps:

Multiple recorders’ interpretations

Focus Groups:

Low graduate participation

Survey:

Not a random sample

Graduate populations excluded (low participation in focus groups)

Excluded demographics (differentiation between

commuters/residents)

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Recommendations

Small, incremental changes:

New, more smaller tables on upper level

Updated seating options

Promote available spaces

Large scale changes:

Prioritize in Campus Master Plan

More outlets (60.7%)

New HVAC (57.6%)

Grab ‘n Go Foods (59.8%)

Question: What updated features in the

library are most important to you? Please

rank order of least important to most

important.

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Thank You

Faculty advisers: Patricia Tweet, PhD & David Baronov, PhD

Student researchers: Mollie Flynn, Fisher 2017 & Caroline Villa,

Fisher 2016

Library staff: Kate Ross, Marianne Simmons, Brian Lynch, Lynn

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Notes/References

1. Applegate, R. (2009). The library is for studying: Student preference for study space. The Journal of Academic Librarianship, 35, 341-346. doi: 10.1016/j.acalib.2009.04.004

2. Cha, S. H., & Kim, T. W. (2015). What matters for students’ use of physical library space? The Journal of Academic Librarianship, 41, 274-279. doi: 10.1016/j.acalib.2015.03.014

3. DeClercq, C. P., & Cranz, G. (2014). Moving beyond seating-centered learning environments: Opportunities and challenges identified in a POE of a campus library. The Journal of Academic Librarianship, 40, 574-584. doi: 10.1016/j.acalib.2014.08.005

4. Freeman, G. T. (2005). The library as place: Changes in learning patterns, collections, technology, and use. In Library as Place: Rethinking Roles, Rethinking Space, (pp. 1-10)

5. Given, L. M., & Archibald, H. (2015). Visual traffic sweeps (VTS): A research method for mapping user activities in the library space. Library & Information Science Research, 37, 100-108. doi: 10.1016/j.lisr.2015.02.005

6. Hall, K., & Kapa, D. (2015). Silent and independent: Student use of academic library study space. Partnership: The Canadian Journal of Library and Information Practice and Research, 10(1), 1-38.

7. İmamoğlu, Ç., & Gürel, M. Ö. (2016). “Good fences make good neighbors”: Territorial dividers increase user satisfaction and efficiency in library study spaces. The Journal of Academic Librarianship, 42, 65-73. doi: 10.1016/j.acalib.2015.10.009

8. Khoo, M., Rozaklis, L., Hall, C., Kusunoki, D., & Rehrig, M. (2014). Heat map visualization of seating patterns in an academic library. In iConference 2014 Proceedings (p. 612-620). doi: 10.9776/14274

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References

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