Examens 2008 GESTIONNAIRES DU COMMERCE DE DÉTAIL Série 1A
Ce texte d’examen ne doit pas être utilisé dans les classes en 2008 et sa reproduction n’est autorisée qu’avec l’assentiment préalable de la Commission romande et tessinoise des examens.
Nom : ... Prénom : ... No : ... Experts : ... ...
Durée de l'épreuve : 60 minutes
Moyen auxiliaire autorisé : Dictionnaire bilingue non-électronique
Récapitulation :
Exercice 1, page 2 : ___________________ / 10 points Exercice 2, page 3 : ___________________ / 16 points Exercice 3, page 4 : ___________________ / 12 points Exercice 4, page 5 : ___________________ / 12 points Exercice 5, page 6 : ___________________ / 10 points Exercice 6, page 7 : ___________________ / 14 points Exercice 7, page 8 : ___________________ / 10 points Exercice 8, page 10 : ___________________ / 16 points _________________________________________________
TOTAL : __________________ / 100 points
NOTE :
1) Match descriptions 1 – 5 and notices A - H. There are extra notices you don't need to use. Report A – H into the chart.
1 2 3 4 5
Description Notices
1. It is not possible to eat here
2. This is for young people
3. You cannot travel there at the moment
4. You can go to this place at any time
5. You won’t need a raincoat today
A) Sorry! – Restaurant closed
B) Supermarket now open 24 hours a day
C) Do not go near the ruins. Danger of falling stones
D) Theatre Activity Day
Sat 10 am – 3 pm, children aged 8 and up
E) NO boats to Hell Island today (because of bad weather)
F) Today’s weather: sunny, dry, temperature 30°
G) This bag is not a toy! Keep away from children
H) City Tours – Every 30 minutes Last tour 6 pm
2) Read the text about Hong Kong. Choose the best expression for each number and underline the correct answer.
The Bank of China Tower
The Bank of China Tower …(0)… situated in Hong Kong. The architect was Ieoh Ming Pei. He is very famous …(1)… he designs large, unusual buildings. It was built …(2)… 1982 and 1990. It is a …(3)… tall skyscraper with 70 floors. It is 375 metres …(4)…
The style of the building is modern and it symbolizes strength and growth. The tower is very light inside because it is made …(5)… glass and steel. There is a small viewing platform, …(6)… is open to the public. The platform is on the 42nd floor, so visitors can have a panoramic view of the whole city. …(7)… is one of the …(8)… buildings in Hong Kong and is used for offices.
EX: 0 was is be
1 because so that
2 in from between
3 very lot much
4 high height big
5 of in by
6 what who which
7 He It She
3) Establishing contact at a trade fair. Here are six different situations.
Match the sentences 1 - 6 with the responses A - F. Report the solutions into the chart.
1 2 3 4 5 6
Shop assistant 1 Shop assistant 2
1
Could we meet next week? Say Wednesday?
A
No, not at all. Here it is.
2
Would you mind giving me your business card?
B
That’s great. I look forward to getting it.
3
Could we meet after the fair to discuss this in more detail?
C
Yes, of course. Wednesday is fine. How about 11 o’clock?
4
I’ll send you those details. When do you want them exactly?
D
Alright. But I’m only in the office in the morning. Can you call before 10 o’clock?
5
I’ll prepare your offer and send it to you by e-mail before next Friday.
E
I really need them by Tuesday if possible.
6
I’ll talk to the head of my department and ring you tomorrow.
F
Yes, good idea. When could you come to my office?
4) Read this conversation between a shop assistant and a customer. For each underlined phrase 1 - 6, choose one (A - J) with a similar meaning. Report the letters into the chart.
1 2 3 4 5 6
• Good morning sir. Can I help you?
I want to buy (1) a present for my daughter. • How old is she? What is she interested in?
She’s 17. She’s very sportive. She plays tennis. But she also likes reading and listening to music. Maybe I could buy her a new CD player.
• Well, as you can see, we have a good range of CD players. How much do you want to spend?
Around a hundred francs.
• What about this one? (2) It’s small, very handy, and it comes with earphones and a nice bag.
Ok but I’d like to offer a bigger one. It’s a present.
• This model is bigger. It’s a better quality but it’s also a bit more expensive: over (3) a hundred francs, I guess. There is a one-year guarantee.
Oh yes. I saw it in your window. It looks good. How much is it? • Just a moment, please… The price is 115 Swiss francs.
This isn’t bad. (4) Ok, I’ll take it.
• Do you need batteries? We have some on special offer. (5) If you buy two packs of four you get one free.
Oh, great. Is it possible to pay by credit card? • Yes, of course (6).
A. that sounds reasonable B. a bit more than
C. certainly
D. there is a reduction on them E. I understand what you mean
F. I’m sorry, we don’t G. I’m looking for
H. what are her hobbies? I. how about this model? J. this is too expensive
5) Read the letter from Dorothy Harley. Fill in the Lost Property Report Form.
The Manager 2nd February Blue Coach Line
London
Dear Sir,
Yesterday morning, I got on the 8.45 coach to Oxford from Victoria Station. Half an hour after I got off the coach, I noticed that I did not have my golden bracelet any longer. Has anybody found it? I am quite worried because it is very valuable.
Please, phone me on 753770 or, after 6 p.m. on 744925.
Dorothy Harley
LOST PROPERTY REPORT FORM
Name of passenger Dorothy Harley
Travelling from Date of journey Time journey started What did you lose? Daytime phone number:
6) Read this note to Paola Armstrong from Mrs Deborah Bundy, the representative of “The Music Shop”.
… What about having dinner this weekend? What day are you free? What time can you come? Where shall we eat? …..
You are Paola Armstrong. Write a formal email to Mrs Bundy.
• Start the email politely • Thank Mrs Bundy • Accept / invitation • Saturday / 7.30 • Thai restaurant
• Find an appropriate conclusion • Close the email politely
Write between 40 and 60 words
___________________________ , ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ___________________________ Paola Armstrong
7) The children below are meeting famous people who support their projects. There are descriptions of eight projects. Choose the most suitable project (A - H) for the following children (1 - 5) and write the correct letter (A - H) in the box.
1. Robert, a boy from Cambodia, tells him: “While I was just happily playing in the fields I suddenly heard a terrible explosion and lost consciousness. Fortunately, my friend John immediately ran to the village to get help.”
2. Susan asks: “How much pocket money did your sons get when they were our age?”
3. Ashley and her Girl Scout troop in Oregon told the actress that she had really encouraged the celebration of National Arbor Day. “Trees produce oxygen for us to breathe, remove pollution from the air, and provide food and shelter for wildlife.”
4. Pamela, a college student aged 16, was becoming more and more aware of the human suffering caused by HIV/AIDS, especially for the children who are orphaned. That’s why she wrote a letter to ask some famous American pop stars to support a project that tries to fight poverty in Africa.
5. Jacquie and Eric watched the election of the new music star. They admire his environmental concern and invited him to their conference. When they learned that he was coming, they were delighted.
A. In July 2007 Martina Hingis financed a conference for training AIDS widows to run small businesses. These will focus on two activities: raising chickens and forestation projects.
B. “Project for a healthy planet” invited Julia Roberts to thank her for the generous donation of 100 trees. In her presence the children had planted them in a park: they dug a hole; one child placed a tree in the hole while a friend filled it with soil.
C. SOS Children works with communities there to identify children like Lahema. She’s eight years old and cares for her younger brother and sister after her parents died from AIDS. The pop singer Beyoncé travelled to Africa with a few students to help this organization. She provided food and medicine to children.
D. Footballer Roman Gregory has started a UNICEF campaign to help children hurt in
accidents with land mines, in countries at war and peace. The footballer says he cannot imagine being without an arm or a leg.
E. The Prince of Wales, Prince Charles, visited a junior school last week to help children with a project about the royal family. He answered their questions about his life and his two children William and Harry. He then let photos be taken of him with the children and the teachers for the project work.
F. Project spotlight: “GO GREEN!”
Gregory Sabatini, this year’s winner of “Who’s our new music star?”, has accepted the invitation of the local youth club to support their campaign of the three Rs of conservation: reduce, reuse, and recycle.
Reduce: Use fewer grocery bags, buy products that have less packaging, make an effort to use less water and less electricity.
Reuse: Be creative and find a second use for trash!
Recycle: Be helpful and encourage your family to recycle paper, plastics, aluminium cans, and glass.
G.
George Clooney has been sollicited to support "Healthy Homes – Healthy Children". This organization is working to improve indoor air quality and prevent children's exposure to toxins such as lead and solvents in San Francisco public schools
H.
NASA Astronaut Jerry Ross worked on the so-called “city in the sky” – the international space station – and did nine space walks. This afternoon Ross is going to talk about his experience to support the project "Children and Science".
8) Read the text below. Then decide whether the sentences 1 to 8 are TRUE (T) or FALSE (F), or if there is not enough information (DS, for "doesn’t say").
Food Habits Teens Have and What Parents Can Do About Them
Experts have lots of reasons to worry about teenager food habits. Obesity has become a major problem in recent years, in the United States as well as in Europe.
As teenagers become more independent, they tend to make the wrong choices. What are their bad habits? More than half of them do not eat breakfast even though it is the most important meal of the day: it helps control weight, mood and school performance. Young people love snack food and usually do not like fruit and vegetables. For them, it seems easier to grab a bag of chips at the supermarket than to pick up apples or oranges. Last, but not least: a study about American young people aged 6-17 has revealed an increase in soft drink consumption. These drinks are full of sugar.
Parents can help avoid these bad food habits. They should recommend eating fast food only once or twice a week. They should also make dinner and healthy food available to their teenagers: fresh produce and cooked meals for instance. Another suggestion: offering water at home instead of buying sodas because it’s cheaper! Parents should also encourage their children to find fun physical activities.
EX: Parents know a lot about food habits. _DS__
1. The causes of obesity include genetic and cultural factors. ______
2. Most young people don't eat in the morning. ______
3. Teenagers like fast food. ______
4. There is a lot of sugar in soft drinks. ______
5. Teenagers don’t have the opportunity to buy fruit. ______
6. A study shows a drop in soft drink consumption. ______
7. Parents can play an active role in providing healthier food. ______ 8. Drinking water at home is as expensive as drinking sodas. ______
