Oracle E-Business Suite Extensions for Endeca
Converse with Your Data
Cathy Coleman,
Oracle
E-Business Suite Applications Solution Consultant
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The following is intended to outline our general product direction. It is intended for
information purposes only, and may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality, and should not be relied upon
in making purchasing decisions. The development, release, and timing of any features or
functionality described for Oracle’s products remains at the sole discretion of Oracle.
EBS ENDECA
APPLICATIONS
EBS ENDECA
$
PO WO SO$
POEBS DATABASE
Oracle E-Business Suite Extensions for Endeca
Oracle E-Business Suite Extensions for Oracle Endeca
25 Extensions
SCM Discrete Manufacturing Process Manufacturing Inventory Warehouse Management Quality Cost Management Enterprise Asset Management and CMRO Depot Repair Field Service InstalledBase TeleService Contracts Service
ALM & Service Management ERP Receivables iProcurement Channel Revenue Management Payables Project Management Order Management iRecruitment Learning Management Human Resources HCM Procurement Commend Center Project Planning & Control Incentive Compensation Fixed Assets
Accounts Receivable
Key Benefits
•
Increase revenue
–
Quickly identify high value invoices that are past due
–
Initiate collection process and eliminate delays in
revenue recognition
•
Eliminate unjustified disputes
–
Assess dispute activity and eliminate invalid disputes
–
Improve process efficiency and highlight product or
service issues
•
360 view of open receivables
–
See big picture across your open receivables per
currency
–
Identify customers that are always late making their
payments
Accounts Payable
Key Benefits
•
Manage working capital effectively
– Aids in efficient treasury and working capital management.
– Quickly identify the available opportunity for discounts.
– Prompts on potential loss due to incomplete invoices.
•
Improved Holds management
– Insight into most problematic holds in invoice processing.
– Improve process efficiency.
•
Complete view of outstanding payables
– Provides a quick glance on health of outstanding balances.
– Easily identify suppliers with huge outstanding and invoices which are past due.
Order Management
Key Benefits
•
Meet revenue goals
– Prioritize high value orders to help meet customer commitments
– Identify orders that can be shipped earlier, driving revenue now & assist scheduling
•
Reduce fulfillment delays
– Identify orders on hold to proactively remove fulfillment obstacles
– Fulfill more efficiently by changing source warehouse or changing the carrier
•
Avoid future product returns to maximize revenue
– Rapidly react to product quality issues causing returns
Channel Revenue Management
Key Benefits
•
Eliminate revenue leakage
– Quickly identify and charge back invalid deductions
– Gain control over trade funds with comprehensive budget visualization
•
Improve payment collection
– Prioritize high value claims for closure to maximize cash returns
– Quickly identify past due balance and take action to recover payments
•
Increase profit margins
– Identify overbooked claims agents and balance workload to clear aged claims
– Improve operation and process efficiency with smarter
Human Resources
Key Benefits
•
360 view of your enterprise
– See the big picture of your workforce.
– Identify potential and actual HR issues affecting operational capability
•
Meet commitments and reduce business risk
– Rapidly react to changes in business circumstances and workplace incidents with effective decisions
– Instantly discover and rectify performance constraints across the enterprise
•
Lower service delivery cost
– Quickly respond to service requests and non standard enquiries
iRecruitment
Key Benefits
•
Convert visitors into candidates
– Improve conversion rate of job site visitors to candidates
– Increase number of views for all opportunities
•
Improve candidate experience
– Identify more opportunities with modern, discovery based experience
– Streamline comparison of jobs to find ones that best suit needs
•
Improve recruitment efficiency
– Reduce recruitment costs by getting more direct and online applications
Learning Management
Key Benefits
•
Improve learner\manager experience
– Streamlined search of the learning catalogue.
– Helps find relevant classes faster.
•
Reduce training costs
– Reduce administrative overheads by improving self-service enrollments
– Reduce cost per trainee by improving visibility of available courses
•
Facilitate talent development
– Facilitate talent development by making it easier to find opportunities to learn.
iProcurement
Key Benefits
•
Increase savings by expanding use of
negotiated prices
– Locate items easily with searches that span all stores and catalogs including supplier hosted catalogs
– Perform side-by-side comparisons from search results to find the right product at the best price
•
Reduce maverick spending
– Lead employees to selected vendors and approved products
– Eliminate non-catalog purchase requests for catalog items
•
Improve the productivity of requesters and buyers
– Provide a familiar on-line shopping experience and eliminate help desk calls
Project Management
Key Benefits
•
Manage Potential Schedule Delays
– Warn Project Managers of late tasks before they affect project deadlines and budgets
– Provide visibility to act on tasks behind schedule to keep project on track
•
Reduce Project Administration Costs
– Identify tasks impacted by schedule and resource changes
– Quickly and consistently update impacted tasks
•
Focus Project Managers on Delivery
– Quickly identify and act on projects where costs are at risk of exceeding planned amounts
– Alert users to project schedules requiring remedial or preventive actions
Cost Management
Key Benefits
•
Effectively manage period close process
– Quickly identify and correct supply chain transactions that are delaying period close
– Analyze root cause of bottleneck transactions and initiate corrective measures
•
Ensure accuracy of accounting transactions
– Reconcile accounting transactions posted across multiple sub ledgers to identify discrepancies
– Review all accounting entries in the context of any business document before GL posting
•
Improve global procurement decisions
– Source efficiently using the right suppliers based on overall landed cost structures
– Mitigate risks by identifying outstanding liabilities against received inventory
Discrete Manufacturing
Key Benefits
•
Improve manufacturing operations efficiency
– Quickly identify and manage component shortages and resource bottlenecks
– Find and resolve shop floor exceptions and quality non-conformances as they arise
•
Meet customer commitments & reduce business
risk
– Rapidly identify and react to customer order delays
– Instantly discover and rectify production constraints across manufacturing plants
•
Manage outsourced manufacturing cost overruns
– Identify subcontract order delays early and adjust production schedules to meet on-time customer delivery
– Quickly identify the right alternate supplier to help mitigate outside processing quality non-conformance problems
Process Manufacturing
Key Benefits
•
Shorten manufacturing cycle times
– Quickly identify and resolve production related scheduling issues to meet customer commitments
– Analyze production batch yields to identify opportunities
•
Meet unanticipated demand and improve
on-time delivery
– Rapidly react to customer orders changes by comparing workloads across manufacturing plants
– Mitigate risks to on-time delivery by identifying production bottlenecks and delays
•
Reduce corrective and preventative actions
– Comply with regulatory mandates (FDA, ISO etc.) by identifying batches with quality problems
– Prevent costly reruns and low yields through early detection of non-conformances
Quality
Key Benefits
•
Increase manufacturing yield
– Quickly find and resolve manufacturing non-conformances as they arise
– Support effective root cause analysis to increase output
•
Improve quality standards and compliance
– Enable early identification of quality problems
– Help discover products that are not performing to take corrective action
•
Reduce cost and business risk
– Provide superior insight into quality repository data where the full extent of quality issue is not understood
– Establish better control on deviations and prevent costly recalls and save company reputation
Inventory
Key Benefits
•
Reduce direct procurement spend
– Find parts, suppliers & alternates for effective sourcing decisions
– Instantly detect duplicate parts to optimize inventory across organizations
•
Control new product design costs
– Compare product specifications and costs for better parts reuse
– Efficiently manage new product introduction cycles
•
Reduce product administration costs
– Save time in product setup audits to resolve transaction issues
Enterprise Asset Management
Key Benefits
•
Increase asset utilization
– Discover assets with frequent failures and drill into asset details to find the root cause
– Reduce asset failures by optimizing preventive maintenance schedules
•
Reduce maintenance costs
– Increase schedule compliance by removing resource bottlenecks
– Improve ‘Maintain vs. Replace’ decision making with better insight into asset costs
•
Improve resource efficiency
– View assets, work orders, and parts across maintenance organizations
– Identify resource overloads and optimize resource assignments
Warehouse Management
Key Benefits
•
Optimize outbound activities
– Plan and Track fulfillment.
– Re-prioritize sales orders based on material shortage.
•
Reduce warehousing cost
– Optimize storage by product velocity.
– Minimize warehouse fragmentation.
•
Improve labor utilization
– Identify and resolve resource overload situations.
Service Contracts
Key Benefits
•
Grow your business by keeping your customers
100% satisfied
– Monitor and address issues that potentially may impact the quality of services being delivered
– Keep entire service delivery organization in sync
•
Contract Administration – 100% ‘YES’ to contract
renewals
– All agreed to terms and conditions are impeccably honoured
– Identify early signs of risks and strategize their immediate remediation
•
Improve productivity of sales representatives and
sales managers
– Quickly identify and prioritize tasks needing attention
– Monitor day to day activities and compliance with key business metrics
Field Service
Key Benefits
•
Improve compliance with service level agreements
– Quickly find opportunities to load balance field jobs and increase daily throughput
– Track quality of service to increase on-time service delivery
•
Increase field technician utilization
– View field jobs in jeopardy to take action and quickly reschedule workload
– Quickly close out field jobs by performing transactions on behalf of field technicians
•
Save money by improving first-time-fix rates
– Reduce scheduling errors due to skills mismatch or missing parts
– Gain insight to spare part problems to find alternate parts and improve quality
Installed Base
Key Benefits
•
Increase revenue with efficient up-sell & cross-sell
– Easily find target customers for a new product introduction
– Identify potential prospects in other CRM systems for upgrades or new service offerings
•
Lower service delivery cost
– View installed base by geography to efficiently position service resources
– View the service and upgrade history of the product
•
Improve product re-call process
– Track the product hierarchy and configuration
– Quickly identify the customer base using a recalled component
Depot Repair
Key Benefits
•
Increase service profit
– Enable more aggressive service level agreements
– Enable differentiated service offerings
– Improve service contract retention
•
Reduce service costs
– Eliminate service level agreement penalties
– Recover more supplier warranty costs
– Reduce rework and repeat returns
•
Improve operational quality
– Eliminate processing bottlenecks
– Manage backlog to avoid missing promise dates
TeleService
Key Benefits
•
Improve operational efficiency
– Identify bottlenecks and rebalance work queues to increase productivity and throughput
– Measure utilization and performance of support teams and managers
•
Elevate service quality
– Monitor service requests in jeopardy and drill down to transactional system to help resolve top priority issues
– Improve service delivery and product quality by performing root cause analysis and taking corrective actions
•
Increase service profitability
– Reduce costs by increasing support agent utilization
Procurement Command Center
Key Benefits
•
Prioritize work, discover and resolve problems
with dashboards that offer 360
°
view of
procurement activities
― Take corrective action on exceptions before they affect business
― Use powerful insights to drive timely and well-informed decision making
•
Respond to requester feedback with catalog
updates to maintain high service levels and
contract use
―Gain insights from requester feedback to improve catalog content
―Identify opportunities for increased contract spend by gaining insights from off-contract spend (including iExpense)
•
Align supplier selection to business priorities
―Use performance criteria and extended supplier profile to zero in on the best set of suppliers to meet business
Fixed Assets
•
Increase Asset Utilization
– Track assets remaining life and depreciated values
– Maintain, replace or sell assets based on financial metrics
•
Reduce Asset Cost
– Monitor asset value and relevant additions
– Gain visibility into asset lifecycle, value increase/decrease, movement, and resale value
•
Improve Assets Accounting, Tracking and
Assignment
– Detect and resolve GL reconciliation issues
– Optimize asset categorization and assignment details
Item On-Hand Quantity
Quickly compare item on-hand quantity across Org
Search for
Item
View Item in multiple
Orgs
Compare item on
hand quantity by Org
iProcurement
Quickly add item to cart
Search for
Item
Add item to cart
Compare item on
hand quantity by Org
Analyze data using charts
Slice and Dice Data
Interact with Chart to
analyze HR data about
your org
Find Reason for Delayed Orders
Discover and Act
Find orders
delayed more
than a week
Discover customer
with large order
amount backlog
Identify reason for
the delay
Find and Update Multiple Tasks
Launch Mass Update Flow from Endeca Page
Select
workplan for a
project
Identify tasks to be
updated
Update multiple tasks
E-Business Suite Extensions for Endeca
•
Maximize Operational Performance –
“Better Decisions Faster”
–
Search across structured and unstructured data
–
Interactive visualization & intuitive analysis
•
Improve Productivity
–
Integration with EBS applications enables users
to quickly take action
–
Data mobility
•
Optimize EBS ROI
–
Unlock insights in ERP data through
information-driven user experience
