White label solution
Ticketing & Reservation System
MobiTic m-Commerce Solution
MobiTic M Commerce solution provides a unique Mobile commerce payment & transaction platform that enables Airline, Railways, Bus
Operators and Movie Theatres to offer Mobile Ticketing and other Value Added Services (VAS) electronically, wirelessly and securely to their customers through channels like via agents or web portal (direct)
It consists of a downloadable mobile application (MobiTic m-Ticket) for the Agents & Web portal for the agents and Customers and an intelligent backend system (web based Ticket Service Center) that establishes secure interfaces with
Ba k s a ke d syste s
Agents & Customers have access to a host of Mobile Ticketing functions ranging from checking ticket availability to checking fares and booking tickets.
Exploring M-Ticketing Opportunity
AirTicketing
RailTicketing
BusTicketing
CruiseTicketing
MovieTicketing
M-Ticketing is an attractive option for
Traveling & Reservation
All major public transportations such as Air, Railway, Bus, Metro, Sea, Ferry, etc.
Sporting Events
All the major professional sporting events such as Football, Baseball ,Cricket, Hockey, Soccer, etc.
Entertainments & Events
Includes most of the live entertainment events such as live Concerts, Theatre, Cinema, Museums, Galleries, Trade shows, Amusement parks, etc
Ticketing & Reservation System
Transit bus booking/ferry reservation, or aircraft booking system helps the service providers by providing a high performance, value added, easy to use web based booking system that cost effectively allow online bookings, walk up bookings, on-board bookings and also allows commissionable bookings via travel agents.
It can easily expands to
accommodate multiple distribution channels, with division, multi-brand marketing strategies, providing web-based interfaces for Call Center, Agent (B2B) and Consumer (B2C) reservations.
Pricing routines accommodate route, date and time-based tariffs
according to equipment type and days of operation. Powerful 'fare bucket' controls over the saleable inventory optimize revenue and prevent the excessive sale of capacity and product at too low a price. It also provides the
oppo tu ity to up sell' usto e s
from promotional fares to higher yielding fares, maximizing operator revenues.
Why MobiTic Ticketing & Reservation System?
• Anytime Anywhere
• Multiple service providers choices to the customer on a single platform • Reduced Expenses
• Ease in Inventory management and Control • Increases Operating Efficiencies.
• Security to help the fight against fraud. • Allows ticket buyers to avoid long queues • Improved consumer convenience.
• Reduced infrastructure costs.
• Eliminates printing & distribution cost. • Provides better service for customers.
Service Provider Scenarios
• MobiTic ti keti g syste API is di e tly i teg ated ith the Se i e p o ide s syste
• MobiTic p o ides Mo ile appli atio to his age t fo the ooki g SP s ti kets a d thus e ha e the f o t li e sales & Custo e convenience for Service provider
• In this case we can offer the white labeled platform to the service provider on the Central intelligence system of MobiTic ticketing & Reservation system
• Service provider can generate, manage their complete ticketing process using the partition assigned to them on the system • Also a eate u li ited use ID s fo his Age t Net o k to ook ti kets o li e
• The system is integrated with mobile application BTRS application, which be used by agents for the booking & Selling of tickets and VAS
Scenario 1 :The Service Provider (Bus/Train/Ferry/Air) have the system
MobiTic - Ticketing for the Agent?
MobiTic have extensive experience in implementing innovative mobile clients i.e. m-Wallet for our various mobile solutions across a wide range of industries and business functions.
The agent will get registered with MobiTic by providing proper KYC and depositing Cash for m-wallet.
A appli atio ill e i stalled i the age t s o ile pho e fo ha dli g the ti kets. He ill push and pull the information about the Travel/ Event / Trip,
The events/ Trip/ Travel will be listed in the MobiTic application and the agent will be able to purchase tickets using these information on behalf of the customer through prepaid wallet.
Example for Airline m Ticket Booking
• The customer either uses the web interface provided to him or goes to the nearest MobiTic ticketing agent where the agent books the air ticket for the customer through his mobile by using his mWallet
• The age t li ks the ai li e s MobiTic m-Wallet icon, and chooses origin, destination, date of travel, class, etc. as per the customers e ui e e t. The i fo atio is se t to all the ai li e s host syste egiste ed o MobiTic platform, and the response is received showing cost, availability and the flight details
• As the system is integrated with multiple airlines it gives the choices to the customer via the mobile portal to choose the suitable the service provider as per his convenience
• The agent selects the suitable flight to the customer after taking his approval, and chooses to pay from his MobiTic m-Wallet to the ai li e s MobiTic m-Wallet
• The payment is processed and upon success, the PNR is generated
• The PNR is sent to the mobile phones of the customer and the booking agent as confirmation of booking, and the ticketing is complete
Example for Airline m Ticket Booking
• New business stream – Less investment
• Additional service offerings
• Earnings on lucrative commissions/service charges • No issues of maintaining physical stocks • Savings on infrastructure cost
• No boundaries for business as the business can be done through mobile
Agents
• Increased Convenience –
door step ticketing & booking
• Access to other Value Added
Services
• Ability to maintain
electronic records
• Reduced theft, fraud and
mismanagement
• Time/ Energy/ Money
Saving
Consumer
• Create Additional Network – for Sales, adding to
Frontline Sale & Services
• Offer New Products & Services
• Enhance Customer Relationship
• Offer Personalized Solution
• Reduce Channel/Support Cost
MobiTic m-Ticketing Platform
Components
• M-Ticketing Delivery System is the server side component for generating and sending tickets as SMS, MMS and WAP Push including USSD to mobile phones.
• Providers manage their customers and send Ticket Number or PNR directly to their mobiles as SMS or MMS and through email as entry pass for various events.
• It is a public interface, in which users can register in the website and purchase tickets for an event
• A Wallet Appli atio ill e i stalled i the Age t s o ile pho e fo ha dli g & Issui g ti kets.
MobiTic m-Ticketing Delivery System
MobiTic m-Ticketing-Service Provider
M Ticketing SystemComponents
Mobile Ticketing System
Web
Server
Mobile
Admin Barcode Server
Web Service Client SMS Gateway HTTP Encryption Provider DB Mobile Decryption Secure Mobile Barcode Handler
Features
• Provision for managing different Ticket Providers, Events and Venue Management. • Multiple levels of interfaces and Network Trees up till 16 levels.
• Push and pull information regarding the travel/ Trip/ Event on real time for booking. • Send 1D/ 2D barcode tickets to an end user's mobile
• Send tickets to end user's mobile phone through SOAP web service.
• Ability to support different Mobile Service Providers across various countries dynamically • Prepaid wallet service available at agent application for smooth payments
• Facility for uploading audit trails for the Tickets Delivered and tickets used • Various MIS can be produce real time in various formats
Interface
Mobile App Retailer Chain Manager Integration Gateway Ticketing Admin Web Portals Business Rule Manager Intelligent IVR SNS-USSD Gateway API Gatewaym-ticket processing at the check-in
The m-ticket can be processed in two ways, at the check-in counter
User opens SMS and shows the virtual ticket / gives the PNR to the
ai li e s he k-in counter executive
The check-in counter executive upon validation of the identity, processes the virtual ticket and issues a boarding pass
User opens the Barcode SMS and beams the ticket at the Infrared /NFC adapter at the check-In counter
The check-in counter executive upon validation of the identity, processes the virtual ticket and issues a boarding pass
Beaming the barcode ticket through the
Barcode SMS (Automated)
Ticketing & Reservation System
–
Basic Architecture
B2C – TRS web / App Server
TRS Server
Admin portal
Web Portal (Agent, Transit Owner , And User , Sales Staff)
Mobile Portal (Agent / Sales Staff, End User
Communicate Via
API B2C – VTS Server
VTS Server
Admin Portal
Agent Agent Agent
End User firewall
Web Portals / GUI
Ticketing & Reservation System is ideal for companies requiring an Internet based enterprise wide reservations
software system sharing real time files and data at unlimited local or remote websites.
Reservation Transfer - Create CGI style hosted remote solution with search, result and purchase functionality. - (Includes multilinked Vendor Portal module)
Reservation Linking- XML / API's can populate your reseller's web site. Available for Transit & Tour.
Distribution Linking- API's can turn into a reservation and distribution switch.
The GUI for having Front End and Back-End to Manage and Run the operations
Administrator Portal
Sales Staff / Sales Representative Portal
Agent / Reseller Portal
Travels Operator Portal
Administrator Portal
Administrator Portal is having total control over the system.
Some of the key roles which administrator can assigned are as below.
• User Management for Administrator and Transit Owner Portals• Transit Owner User Policy administration
• Define Cancellation Policy, Re Scheduling Policy and Taxation Policy for Transit Owners / Category
• Configure Pricing Attribute factors for various transit types and transit owners – Price Management
• Transit Categories Definition [Airways, Bus, Rail, Custom Event, Mini Bus etc.]
• Destination Master Management
• Setup Email / SMS Alerts for Transit Owner, Agent, Administrator and End User (Customer)
Administrator Portal
Add Transit Owner
:
•
Administrator can register Transit Owner into MobiTic
system.
•
Once Registration is done, the Auto generated User ID
and Password will be sent to Transit Owners.
•
Transit Owners can change password / set nick name
after logging into system.
•
Administrator can also define Pricing Policy based on
pricing attributes like Nationality, Age, Class or
combination of any of the attributes.
•
Cancellation Policy, Re-scheduling Policy, Booking
Policy and Taxation Policies can be assigned as per the
Administrator Portal
Setup Email / SMS Notifications :
•
MobiTic also have provisions to send notification of
various operations via Email and/or SMS.
•
Given is a snapshot of the same where Administrator
can select and assign the templates which will be used
while sending email notification and/or SMS
Notification.
•
Using this interface Administrator can define Booking
confirmations to Agent, Transit Owner and Customers.
•
It can be also used for Cancellation and Rescheduling
of Tickets. Custom message can be sent to relevant
parties with relevant
Administrator Portal
Add Route:
•
Administrator / Transit Owner can also
Price of a ticket along with applied taxes
for the mentioned route.
•
We can also provide additional detailed
information about route and policies
under transit information details.
Administrator Portal
Add Route:
•
Admin or Transit Owner can setup Route
details as given in the snapshot with
various details like Route Name, No. of
Seats, Distance, Travel Time, Vessel
Name, Reporting Time, Available days
and time slots.
An Investment in
Telecom - Multimedia - Technology
Bankai Group USA Inc.
A division of