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Introduction: Contents
Course objectives
Course content
Main business scenario
Course introduction
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This course provides you with information on:
The most important terms and concepts
in SAP Business Workflow
The Human Resource (HR) context in which
SAP Business Workflow is used
Workflow examples from HR
Course Objectives
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Course Content
Unit 4 Workflow in HR Unit 5 Workflow Reporting Unit 1 Introduction
Unit 2 Organizational Plan Unit 3 Process Structure
Preface
Exercises Solutions
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You want to implement SAP Business
Workflow to support business processes at your enterprise
You require an overview of the basic
concepts, and are interested in the advantages for and effects on Human Resources
You are particularly interested in Human
Resource processes that can be improved by workflow
Main Business Scenario
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At the conclusion of this unit, you will understand
Introduction: Objectives
The fundamental principle on which
SAP Business Workflow is based
How workflow can help your enterprise
to work more efficiently
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What is Workflow?
Please think about this question for a moment before turning to the next page. If you want, you can note your ideas down on this page:
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Workflow in One Sentence
Successful workflow management means
providing
employees
at the appropriate
time
with suitable
tasks
and relevant
information
SAP provides you with the tools and templates you require.
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Where is Workflow Used?
That consist of a series of activities
That require a high level of coordination In which more than one person is involved
That are executed time and time again in exactly the same way
Workflow simplifies processes
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Why Workflow?
Workflow was developed to
Shorten lead times
Automate business processes
Reduce costs
Transfer responsibility from one person to another
Accelerate the flow of information
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Continuous Business Engineering
Workflow supports the implementation of
business processes
Workflow links functions that are structurally
separate
Workflow helps expose weaknesses within
processes
Workflow is flexible and enables you to adapt
processes swiftly to new conditions
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Workflow Helps the End User
The system performs
administrative activities for the employee
Relevant information is
immediately available
Processes are more transparent
and easier to follow
Integrated inbox
The employee finds his or her E-mails and tasks - which are referred to as work items - in an integrated
inbox.
By double clicking on a work item, the employee immediately accesses the appropriate R/3 screen,
which already contains the relevant data.
The employee receives additional information, such as notes written by colleagues, together with the
work item.
Excel sheets or Word documents, for example, can be integrated. They are directly accessible.
=> Changes of work media, i.e. from computer activities to working with pen and paper, are avoided.
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Workflow Helps Management
Business processes are checked
and controlled
Automatic notification if deadlines
are exceeded
Analyses using the Workflow
Information System
The manager is supported by the workflow manager. Work is distributed automatically to the
appropriate employees in accordance with previously defined rules.
Various tools facilitate the swift creation of analyses of and statistics on processing times, completed
tasks, agents included in processes, and so on.
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Workflow is More Than Just ...
Document management and display
E-mail and groupware
Data distribution using different systems (EDI / ALE)
Management of screen processes
Management of temporary data
Management of unique processes
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In which areas is SAP
In which areas is SAP
Business Workflow implemented?
Business Workflow implemented?
Planning
Increasing complexity
Increasing complexity
Workflows to optimize the flow
of information Workflows to control individual activities Workflows to control complex processes Flow of information Doc. processing Automatic help Exception/ error handling Automatic system activities Process transparency Approval procedures Deadline monitoring Cross-applicational processes
What are the aims of an SAP Business Workflow implementation? There are a number of reasons for
deciding to implement workflow. Once the business objectives have been defined, a team of technical and business experts must be created to carry out the project.
Decisions:
Which role is played by each individual team member?
Which resources are required to initiate and successfully conclude the project?
Will the team members require training for their tasks? How much training will they need? How much time is available to carry out the project?
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SAP Business Workflow Links ...
the organizational plan
and business data with the process structure
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In this unit, you have learned
What SAP means by workflow
About the advantages of Business
Engineering with workflow
Why Human Resources is relevant
to workflow
