Established
Incorporated in 2002
Business Focus
Turn Key Information Communication
Technology Integration deployment and
related engineering services
Clients
Hospitality, Indian Corporates, Mid size
MNC companies and divisions of larger
Fortune 500 companies
Services
Design, Supply, Installation, testing,
maintenance and support
Development Center
Gurgaon, Haryana, India.
At the center of our vision has to be the Customer,
his changing expectations and demands.
- Abhishek Bhatia
Director - Telecraft E Solutions Pvt. Ltd.
Vision & Mission
A Trusted Technology Partner who provides high end, best of breed product engineering life cycle solutions. To be viewed as a Partner of Choice by Clients, Business partners, Associates & Shareholders. To achieve our objective in an environment that fosters honesty, fairness and integrity and a single minded focus on the success of our customers
Core Values
Passion Act as owners. Do it right the first time Professionalism Best knowledge. Best practices. Best efforts Partners Create value and opportunities
Respect Treat each individual with dignity and fairness
Integrity A commitment to be honest, sincere and transparent in our dealings with our customers, vendors and employees.
Collaboration Leverage collective efforts to deliver our best
Customer Success A commitment to surpassing our customer expectations and being an integral part of their success.
Excellence in what we do A commitment to strive relentlessly to excel in our services, our processes, our people and our technologies
About Us
Telecraft E Solutions Pvt Ltd was established in 2002
by leading technology professionals from the field
of voice and data networking solutions.
Over the past decade, we have built up considerable expertise in audio, video, power back up, voice and data technology. With leading technology partners, we deliver innovative Information and communication technology along with audio and video solutions to our customers in a cost-effective manner. Our unchanging dedication to deliver cutting-edge technology with excellent service has made us the preferred service provider for providing seamless operational support. We are trusted by more than 200 enterprise customers across industries in India.
As an ISO 9001: 2008 certified organisation, we are committed to drive continual improvement and deliver quality services to achieve total customer satisfaction.
Philosophy
Customer Centricity
At Telecraft we go beyond providing solutions. We work with our clients through technology and business changes that shape their competitive advantage. Telecraft delivers high-quality, reliable and cost-effective IT services to clients. We complement deep industry and technology skills and focus on business solutions with process frameworks and applications capabilities.
Our integrated network of development facilities and Partners is complemented by onsite, offsite and near-shore capabilities in all India markets. This enables us to deliver high quality and service, with optimal cost-efficiency.
Our philosophy is that our customers’ business interests and success are the single most important focus for our business. This is reflected in all our dealings with our customers and in the decisions we make on a day to day basis. As we continue to grow rapidly, this philosophy continues to drive our growth and ensures that we never take our eyes off the success of each one of our customers.
Our Associations - AV
Our Associations - IT
Certifications
Infrastructure
• Avaya Certified Partner and COE site.
• Cisco Select Authorized Sales and Support Partner • Juniper Certified Select Partner
• Trained and Certified partner for Aruba and Ruckus WIFI systems • Eaton Power Senate Member
• Systimax Commscope, Leviton, Panduit, Molex & Tyco Structured Cabling D&E and I&M Partner • Polycom Authorized Sales and Support Partner
• AV Infocomm Member • ISO 9001:2008
• Worldwide Presence - Aura Alliance International Partner
• Revenue Growth - 20% CAGR over the last three years. Profitable since inception.
• Telecraft is equipped with a variety of hardware and software platforms implemented on a robust infrastructure, comprising premium networking equipment and connectivity links.
• Vast expanse of secure, ultra modern office space that can be scaled up easily. (Covered area of approx. 5000 square feet)
• High speed, very reliable fiber-optic broadband and Leased circuit internet connectivity. • 24/7 failsafe power supplies with instant backup.
• State of the art network equipment and latest generation development environment. - Systimax Commscope 10 Gigabit Passive Structured Cabling
- Extreme Networks Gigabit PoE Active Switching
- Avaya Aura S8800 MES Server Gateway Architecture with Video Touch IP - Soft Video IP
- Hard IP
- Digital TDM and WiFi Phones - Eaton Power Back Up Solution
Our Services
Telecraft has a specialist team of consultants, skilled and qualified in various technologies and methodologies, experienced in the construction process, and able to deliver the best combination of technologies alongside building construction.
Telecraft's Technology Consulting team combines the business strategies and technology to improve process efficiency with reduced costs. We work with our clients to understand their business needs and help them define and execute plans.
• Application Strategy and Design • Business Value Analysis
• Enterprise Architecture and Planning • Product Evaluation and Selection • Data Privacy and Security
• Consultation & Assessment • Design & Architecture
• Implementation & Deployment
• Technology survey
• Asset analysis and evaluation • Assessment and benchmarking • Feasibility analysis
• Service/product definition
• Architecture and technology selection • Dimensioning and capacity planning • Cost analysis and optimisation • Migration plan
• Vendor selection
• Detailed solution specification • Trial definition
• Deployment plan
• Steer and Take Initiative • Coordinate and Control • Report
Technology Consulting
Our services include
Network Assessment and Implementation
Analysis and Solution Conception
Solution Design
Solution Engineering
Program and Project Management
1
ICT & AV Design
Consultancy
Telecraft undertakes comprehensive analysis of an enterprise's process and information. It involves a procedure to encompass all IT facets and course of actions into a single practice.
Enterprise Architecture solutions help to: Analyze, plan and execute changes with better approach. . Align various platforms and technologies . Create the roadmap for developing IT architectural methodologies and achieving business goals. Attain enhanced compliance and more predictable project results.
• Architecture Design • Strategy Consulting • Optimization Solution • Implementation planning
• Technology Consulting
• Solution Architecture and Management • Implementation and Training Support • Service Level Management
• Database Management
• Network Planning and Designing • Application Analysis and Maintenance • Installation Support
• Remote IT support
• Installation & Configuration of UPS • Troubleshooting of Issues
• Scheduled System Administration Activities
• Network Planning and Designing • Enterprise Network Transformation • Network Convergence
• Network Security
• Trouble Shooting Support • Installation Support
• Software Usage and Problems • Application Queries
• Remote IT Support
• Product Upgrading & Enhancements
Our services include
System Integration
Infrastructure Services
Power Back up Solution
Network Management
Technical Support
2
IT Integration and
Networking
A more flexible
workforce.
Avaya’s unified communications integrates multiple forms of communications, including telephony, e-mail, instant messaging and video all across multivendor networks. Avaya’s open, standards-based UC software and hardware are widely recognized as the most reliable, secure and comprehensive offerings in the industry.
Avaya’s contact center solutions include intelligent routing, self-service and proactive contact applications that drive effective communications and transactions with customers. In addition, Avaya’s analytics and reporting platform, Avaya IQ, provides companies with detailed customer information that improves profitability and customer retention.
In today's fast-paced world and competing global marketplace, video conferencing (VTC) technology is one of the most effective forces driving our communication systems. We offer fully customizable video teleconferencing systems.
The company offers complete solutions that bring together telephony, messaging, networking, conferencing, and customer management designed for the requirements of small and medium enterprises.
Avaya’s diverse data portfolio is committed to delivering innovative technology, energy-efficient hardware, and improving the effectiveness of business by creating a simpler and more effective network.
Contact Centre Solution
Avaya Radvision Video Conference
Small & Medium Enterprise Communications
Data Networking
3
Unified
Audio Video Services and support overview:
Corporate AV Design and Installation
• Video conferencing and Telepresence
• Complete design and installation of all AV systems • Operation center design and installation
• O n g o i n g s u p p o r t s e r v i c e s a n d p ro j e c t management
• On-site personnel and supplemental staff • Complete post-sale and installation support • 24/7/365 HelpDesk support
Corporate environments have varying needs, from internal uses such as board meetings, executive communications and training, to external uses like sales, marketing and digital signage targeting potential clients. Telecraft understands these requirements and can develop a custom solution to accommodate any business culture or architectural vision.
• Boardrooms • Training Facilities
• Network Operations Centers • Gymnasiums
• Cafeterias
• Video and Audio Conferencing • Digital Media and Signage
Control Room Pro AV Design and
Installation
Telecraft solutions support critical
applications in:
Telecraft’s Control Room Group specializes in meeting the unique requirements of mission critical facilities and control center operations. We have the expertise necessary to address the unique requirements of these highly technical environments. Our expertise spans across many industries such as Transportation/Traffic Control, Telecommunications, Military, Government, Public Utilities, Corporate Operations.
• Command and Control Centers • War Rooms/Situation Rooms • Network Operations Centers • Security Operations Centers • Emergency Operations Centers • Call Centers
• Financial and Energy Trading Floors • Public Transportation Systems
4
Audio Video
Integration
Educational Pro AV Design and Installation
Government & Military AV Design and
Installation
Higher education and training facilities require special attention to the needs of both the instructors and students. Integrating today's technologies to expand teaching options through distance learning, visual presentation, and audience feedback increases learning and retention. • Classrooms • Training Facilities • Auditoriums / Gymnasiums • Cafeterias • Way Finding
• Video and Audio Conferencing • Digital Media and Signage
For local, state and national government as well as the military, Telecraft has developed unique AV solutions to meet every need for presentation, communication and collaboration, whether on-site or over a long distance. • Secure Videoconferencing Centers
• Briefing Rooms
• Command and Control Centers • Emergency Operation Centers • Commission Chambers • Courtrooms
• Public Meeting Areas • Auditoriums
• Digital Signage
Hospitality & Entertainment Venue AV
Design and Installation
Stadiums & Arenas AV Design and
Installation
Hospitality and entertainment venues often require that audiovisual technology is virtually invisible within the environment. Some examples include theme parks, museums, theaters, casinos, hotels and convention centers.
• Video and Audio Distribution Systems
• Office Automation, Security Displays and Camera Controls
• Sound and Microphone Systems • Lighting and Environmental Controls • Computer and Video Displays • Kiosks
• Video and Audio Conferencing • Digital Signage
Imagine vibrant digital signage displays that excite the crowd at the latest sporting event, and dynamic sound systems that enhance the concert experience. Make an impact - quickly and impressively - with exceptional audio and video systems, ensuring that your message is distinctly seen and heard. Telecraft offers the best in state-of-the art technology, providing AV systems that are easy to navigate and seamlessly wired to give you control at a single touch.
• Lighting Systems • Sound Reinforcement • Large Format Displays • Noise and Vibration Control • Environmental Acoustics • Digital Signage
Manufacturing
Retails & Exports
Our Clients
Hospitality, Travel & Media
Legal & Finance
HOTELS & RESORTS
Business Processes & Software Development
Real Estate
Telecraft E Solutions Pvt. Ltd.
V-3/7, Ground Floor, DLF Phase-III, Gurgaon, Haryana - 122001, India. Regd. Office:
B-4/259, Safdarjung Enclave, New Delhi - 110029, India. Tel : +91 124 4538888 Fax : +91 124 4257119
