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Analytics Data & PPC Optimization to Achieve Meaningful Results. Using a Network of Tools & a Data-Driven Approach to Optimize PPC Marketing

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Analytics Data & PPC Optimization

to Achieve Meaningful Results

Using a Network of Tools & a

Data-Driven Approach to

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Objectives - Purpose

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About the Presenters

Neal Lappe – WSI Internet Consultant

• Neal is located in Richmond, VA and has been with WSI for over

6 years. Having worked with hundreds of businesses in virtually every sector, his primary objective is providing online marketing solutions that deliver measurable results for his clients. His areas of expertise include integrating internet marketing with an overall business plan, small business development, web

analytics, search engine marketing and web usability.

Chris Leone - WSI Internet Marketing Manager

• Chris is also located in Richmond, VA and has been with WSI for

more than 2 years. He is a certified Google Adwords

Professional and a certified Google Analytics Consultant. His expertise includes web analytics, search engine marketing, social media and integrating a variety of tools to form a

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A Case for Internet/Digital Marketing

The only marketing medium showing consistent future

growth is the Internet. Those who embrace these trends

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A Case for Internet/Digital Marketing

Google, the dominant search engine with about 70% market share,

generates most of its massive revenues from paid search and

display advertising online. In 2008, they reported 97% of their

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A Network of Marketing Tools

Web Analytics

Paid Search Mkt’ing Landing Pages

Mobile Ad Optimization

Google Merchant Center

Website Optimizer Tests

Local/Map Listings

A Network of Online Marketing Tools

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Data Driven Approach to Marketing

Being able to measure

marketing activities

and calculate ROI

was the single most

important item for

US marketing

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The Beauty of Digital Marketing

“Half the money I

spend on

advertising works –

I just don’t know

which half it is.”

John Wanamaker Successful US Businessman 1838-1922

Online, every mouse-click is

tracked and recorded for

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Identify Online Marketing Goals

Sell a product through your website

Schedule a service event

Request a quote

Download a whitepaper

Calculate something of importance to you

Request contact by a representative

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Set Micro-Goals to Achieve Your

Online Marketing Goals

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Segment Sources of Web Traffic

Setting up “Profiles” enables

you to view online behavior

of each unique source of

traffic to your website.

Tagging product “attributes”

enables you to segment

product behavior, and this

can be used to improve

search engine marketing

productivity.

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Track Other Critical Metrics

Goals & Objectives

Macro & Micro Goals

Product & Service Categories

Geographic Issues

Sources of Website Traffic

Analysis & Opportunities

Steps in Online Buying Process

“Quiet Contributors”

“Quiet Detractors”

Points of Potential Abandonment

Action Plan

Sources of Traffic to Track

What Click /Navigation Behavior to Track

What to Segment – What to Filter

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Tools

Data

Search Engine Marketing

Marketing

Success

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Generating A Profit From PPC

Conv. Rate Cost Per Click

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Determining PPC Payoff

Shore Sunglasses

Established Sunglass Retail Chain

Estimated CPC $.50 -> $1.00

Historical Conversion Rate of 2%

Average Price: $150

Margin of 50%

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Determining PPC Payoff

$1000 investment

*

$.80 cost per click (CPC)

=

1250 clicks

1250 clicks

*

2% conversion rate

=

25

sales

25 sales

*

$150 average retail cost

=

$3750 revenue

$3750 revenue

*

50% margin

=

$1875

rev. - COGS

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Achieving High Relevance

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Tips For Improving PPC Accounts

1) Ads Never Show, Ads Never Clicked

2) Ads Often Show, Ads Never Clicked

3) Ads Get Clicks, Visitors Don’t Convert

4) Ads Get Clicks, Visitors Convert

Where are you?

Likely Scenarios

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1) Ads Never Show, Ads Never Clicked

- Not bidding competitively enough

- Low quality score

- Targeting unsearched phrases

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2) Ads Often Show, Ads Never Clicked

- Ads not enticing

- Poor alignment of search keyword and ad

- Targeting too broadly

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3) Ads Get Clicked, Visitors Don’t Convert

- Poorly chosen/designed landing page

- Poor alignment of ad and landing page

- Not showing visitor what they want

- Poor usability

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4) Ads Get Clicked, Visitors Convert

- High relevance

- Keyword, Ad, Landing Page

- Friendly site experience

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Customer: “I want to buy a cappuccino machine.”

Google: “Here are some cappuccino machines.”

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Whitepaper

QUESTIONS?

Download the Whitepaper at

References

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