MAR
RCH
2013
ELECTR
APPLICA
RONIC
R
ATION
F
ETAIL
PA
OR
AUT
AYMENT
HORIZAT
T
SERVIC
TION
CE
PROVIIDER
1
1.1
1.2
1.3
2.
2.1
2.2
3.
3.1
APPLI
Overview
In
accord
(Bank)
is
mandate
payment
were
de
framewo
system.
T
driving
th
All
electr
prior
to
commen
steps
to
s
of
any
ex
This
docu
electroni
The
Appl
The
Bank
April
201
Applicati
St
St
Stage
1
–
Stage
1
–
and
tech
the
appli
as
provid
a
b
c.
ICATION
FO
w
dance
with
S
charged
wit
e
the
Bank
is
t
services
se
veloped
and
ork
within
w
The
initiative
he
developm
ronic
retail
p
the
comm
ced
operatio
secure
autho
xtended
peri
ument
detai
ic
retail
paym
lication
Proc
k
will
accept
13.
ons
will
be
s
tage
1
–
Bus
tage
2
–
Ope
–
Business
A
–
Business
A
nical
expert
icant.
The
cr
ded
for
unde
.
Natur
.
Capita
.
Adequ
R
AUTHORIZ
Section
3
of
th
responsib
s
in
the
proc
ector.
The
G
d
published
which
the
Ba
e
of
the
Ban
ment
of
and
payment
ser
mencement
ons
prior
to
orization
fro
iod
that
the
ils
the
applic
ment
service
cess
t
completed
subjected
to
siness
Assess
erational
Ass
Assessment
Assessment
ise
and
the
riteria
for
Sta
er
the
Guide
re
and
scale
al
adequacy;
uate
Govern
ZATION
‐
EL
f
the
Payme
bility
for
Ove
cess
of
facilit
Guidelines
f
by
the
Ban
ank
will
adm
k
is
informe
demand
for
rvice
provide
of
operati
the
implem
om
the
Bank
Bank
may
d
cation
and
a
es.
application
o
a
two
stage
sment
sessment
involves
a
re
governance
age
1
‐
Busin
lines:
of
the
busin
;
nance
Arrang
ECTRONIC
R
nt
Clearing
ersight
of
the
tating
the
g
or
Electroni
nk
after
ext
minister
its
O
d
by
the
rap
innovative
p
ers
will
be
r
ons.
Electr
mentation
of
within
6
mo
etermine.
authorizatio
forms
alon
e
assessmen
eview
of
the
and
admini
ness
Assessm
ess;
gements;
RETAIL
PAYM
and
Settlem
e
National
Pa
rowth
and
d
ic
Retail
Pay
tensive
stak
Oversight
fun
pid
pace
of
t
payment
pro
required
to
onic
Retail
f
the
Guideli
onths
from
2
n
process
fo
g
with
the
r
nt
process,
i.e
e
business
p
strative
arra
ment
will
inc
MENT
SERVI
ment
Act,
20
ayment
Syst
developmen
yment
Serv
keholder
con
nction
in
re
technologica
oducts
and
s
secure
auth
Payment
nes
are
req
2
April
2013
or
applicants
required
info
e.:
plans,
financ
angements
t
clude
a
revie
CE
PROVIDE
010,
the
Ban
tem.
In
keep
nt
of
the
elec
ices
(Guidel
nsultations,
lation
to
ret
al
advancem
services.
horization
fro
Service
Pro
uired
to
tak
or
before
th
s
who
inten
ormation
co
cial
strength
that
will
be
e
ew
of
the
fol
ER
k
of
Jamaica
ping
with
thi
ctronic
retai
lines),
which
provide
the
tail
paymen
ent,
which
i
om
the
Ban
oviders
who
e
immediate
he
expiration
d
to
provide
ommencing
2
,
manageria
employed
by
lowing
area
a
s
il
h
e
t
s
k
o
e
n
e
2
al
y
s
3.2
3.3
4.
4.1
4.2
d
e
f.
g
h
As
part
presenta
Applican
arise
du
The
Bank
Stage
2
Assessme
confirme
Stage
2
–
Stage
2
–
operatio
the
appli
The
crite
are
as
fo
a
b
Additiona
process.
.
Outso
.
Use
o
Consu
.
Liquid
.
Eviden
of
Stage
1
ation
cover
nts
must
be
ring
the
pr
k
will
commu
–
Operation
ent,
the
suit
ed.
–
Operationa
–
Operation
ns
inclusive
cant’s
prima
eria
for
Sta
ollows:
.
Opera
i.
ii.
iii.
iv.
.
Inform
i.
ii.
iii.
al
informati
ourcing
Arran
f
Agents;
umer
protect
dity
Requirem
nce
of
funds
–
Business
ing
critical
e
prepared
esentation
unicate
the
r
nal
Assessm
ability
of
the
al
Assessme
nal
Assessm
of
the
infor
ary
location
age
2
–
Ope
ational
requi
Evidence
o
documenta
Rules,
proc
Evidence
of
Evidence
of
mation
Tech
Evidence
of
Measures
o
Systems
se
ion
and
doc
ngements;
tion;
ments;
s
manageme
Assessmen
componen
to
respond
.
results
of
th
ment
will
co
e
applicant
t
ent
ent
will
be
rmation
tech
and
operati
erational
A
irements
inc
f
service
be
ation
where
cedures,
poli
f
outsourcin
f
defined
ter
nology
Infra
f
systems
int
of
operation
curity
and
a
cumentation
ent;
and
AML
t,
applicant
nts
of
the
b
d
to
all
que
e
Stage
1
–
B
mmence
on
to
operate
th
administere
hnology
infra
onal
environ
Assessment
clusive
of:
ing
provided
relevant;
cies
and
oth
g
and/or
ag
rms
and
con
structure
re
teroperabilit
al
reliability
ccessibility.
n
may
be
re
L/CFT
proce
ts
will
be
re
business
an
eries
and
re
Business
Ass
nly
if,
on
th
he
proposed
ed
to
determ
astructure.
T
nment
in
gen
based
on
d
with
clear
her
contractu
ency
arrang
nditions
for
c
eview
inclusi
ty,
identifica
y,
business
co
equested
by
sses
and
pro
equired
to
d
the
oper
equests
for
sessment
to
he
basis
of
d
electronic
mine
the
ad
This
will
be
neral.
the
provis
r
identificatio
ual
or
opera
ements
and
customers,
a
ve
of:
ation
of
stan
ontingency
a
y
the
Bank
ocedures.
make
a
com
ational
arra
clarificatio
the
applica
the
Stage
1
retail
payme
dequacy
of
t
an
onsite
as
ions
in
the
on
of
custod
ational
proce
agreement
and
merchan
ndards
comp
arrangemen
during
the
mprehensive
angements
on
that
may
nt
in
writing
1
–
Busines
ent
service
i
the
busines
ssessment
o
e
Guideline
dian
accoun
edures;
s;
and
nts.
pliance;
nts;
and
assessmen
e
.
y
g.
s
s
s
f
s
t
t
5.
5.1
5.2
5.3
5.4
5.5
5.6
5.7
Direction
All
Appli
operating
All
quest
applicabl
If
the
ap
provided
Where
a
taken
as
Where
t
informat
containe
regard
to
Applican
The
time
a
b
c.
d
e
ns
for
Comp
ications
mu
g
entity.
tions
on
the
le
(N/A)
or
n
pplicant
is
u
d
in
the
cove
pplicants
are
confirmatio
he
space
p
ion
should
b
d
on
the
a
o
the
respon
ts
can
provid
eframe
for
au
.
The
co
.
The
co
.
The
ti
.
Any
fu
.
The
t
applic
leting
Appli
st
be
subm
e
applicatio
none
as
appr
unable
to
su
ring
letter
(w
e
required
to
n.
rovided
on
be
submitte
pplication
f
nses
provided
de
additiona
uthorization
omplexity
of
omplexity
of
me
taken
by
urther
chang
ime
taken
b
cation.
cation
Form
mitted
with
n
form
mus
ropriate.
Do
ubmit
any
o
with
referen
o
‘confirm’,
the
applica
ed
on
a
sepa
form.
Furthe
d)
for
the
pu
al
informatio
will
be
impa
f
the
applica
f
the
group
s
y
the
applica
ges
made
by
by
any
relev
m
a
covering
st
be
compl
not
leave
bl
of
the
requi
nce
to
the
sp
a
tick
()
pl
ation
form
arate
sheet
er
informati
urpose
of
co
on
that
may
acted
by:
ation;
structure
(if
ant
to
respon
y
the
applica
vant
third
p
letter
sign
leted.
If
a
q
lank
spaces.
red
docume
pecific
quest
laced
in
the
is
inadequa
with
the
ap
ion
or
clarif
nsidering
an
assist
with
t
applicable);
nd
to
querie
nt
during
th
party
to
res
ed
by
the
question
do
entation,
an
ion
number)
application
ate
for
the
ppropriate
r
fication
may
nd
assessing
the
assessm
;
es/clarificatio
he
authorizat
spond
to
qu
principal
of
es
not
appl
n
explanatio
).
confirmatio
response,
t
eference
to
y
be
reque
an
applicati
ent
process.
ons;
tion
process
ueries
in
rel
fficer
of
the
ly,
write
no
on
should
be
n
box
will
be
the
required
the
reques
sted
(having
ion.
.
s;
and
ation
to
the
e
t
e
e
d
t
g
e
AP Pursuant applicants otherwise 1 THE APP 1.1 Full le 1.2 Trade 1.3 Busin 1.4 Telep 1.5 Fax N 1.6 E-ma 1.7 Instit 1.8 Date 1.9 Comp 1.10 Type 1.11 Provid 1.12 Provid estab 1.13 Provid 2. CAPITA 2.1 Confirm Service 2.2 Confirm 2.3 Provide 3. GOVER Pursuant shall esta integrity include: 3.1 OWNE 3.1.1 Pro Atta PPLICATION F to Section s are require e requested b PLICANT egal name of a e name (if diffe ess Address: phone Number: Number: il Address: tution website of Incorporatio pany’s TRN: of Business: de a valid Tax Attached de a certified c blished and Cer Attached de a certified c Attached
AL
m that pursuan es, there is suf Yes m that evidence Attached e a capital man Attached NANCE to Section 7 ablish adequa of the operat ERSHIP AND M vide ownership ach a corporat Attached FOR AUTHORI 5 – Authoriz ed to submit by the Bank, t applicant (Com erent from 1.1) (if applicable): on: Compliance Ce copy of the Art rtificate of Inco
copy of the last nt to Section 6 fficient capital e of the requir nagement plan – Governanc ate governanc tions of its el MANAGEMENT p and organiza e organization
BANK O
IZATION - EL zation; of thall the inform to inform the pany Name): ): : ertificate: Will follow icles of Associa orporation or B Will follow t audited finan Will follow - Capital Requ to support a m No ed net worth i Will follow . Will follow ce; of the Guid
ce arrangeme lectronic reta NT STRUCTURE tional informat chart). Will follow
OF JAMA
LECTRONIC R he Guidelines mation and d authorizatio ation or constit Business Regist cial statement irements; of th minimum net w s attached. delines for El ents, which a ail payment s Etion (e.g. relat
AICA
ETAIL PAYME s for Electro documents, as n process. tuent documen tration in Jama (where applic he Guidelines f worth of USD10 lectronic Reta are effective a service. The g tionship to pare ENT SERVICE onic Retail P s outlined in nt under which aica: able): for Electronic R 00,000. tail Payment S and transpar governance a ent, holdings e PROVIDER Payment Serv the Guidelin the business i Retail Payment Services, an i rent, to ensur arrangements etc.) vices, nes or is t issuer re the s shall1 Sign indirec 3.1.2 Prov dire form Full Nam 3.1.3 Prov own 1 2 3 4 5 3.2 RISK 3.2.1 In r 1 2 3 3.2.2 Deta othe 3.3 Intern 3.3.1 Has a 3.3.2 If ye 3.4 BUSIN 3.4.1 Provi 3.5 SYSTE 3.5.1 In r 1 2 nificant interest m ctly, exercising a vide a certified ctors, shareho mat below: me Addressfax, Attached vide fit and pr ers, chief exec
Fit and Prop
Personal Que of Jamaica’s Certified Pho Curriculum V The original The relevant MANAGEMEN relation to risk Risk Manag Appropriate risk and ensu Adequate r hardware, so consistent an An indepen electronic re ails of the polic er risks. Attached nal Audit an independen Yes s, provide deta Attached NESS CONTIN ide the details Attached EM SECURITY relation to syst System Sec Adequate an relevant risk Data is trans means owning, d a significant influ
list of the full lders,1 benefic (Telephone, , e-mail) oper requirem cutive officer a per Requirem estionnaires (t website http:/ otograph Vitae receipt eviden fee for obtain NT
management,
gement
risk managem ure safety and
esources and oftware and o nd reliable serv dent risk ma tail payment se cies and proced W
t internal audit ails of the arra NUITY PLAN of the busines Y AND INTEGR tem security an
curity and Int
nd appropriate s.
smitted securel
directly or indirec uence over the m
name, addres ial owners, chi
Date dd-m Will follow ents as detaile nd other senio ments his may be do //www.boj.org. cing payment f ing FID Cleara
confirm that t ent infrastruct integrity of tra d capacity in other operating vice. anagement fu ervices. dures to identi Will follow t function been No ngements for e Will follow ss continuity ar Will follow RITY nd integrity, co tegrity controls are y.
ctly 10 percent o management of t s, date-of-birth ef executive of of Birth mm-yyyy ed below in re or officers of th wnloaded from .jm for a Police Ce ance the following a ture to mitigat ansfers. n terms of g capabilities unction to ov fy, manage an n established ( executing the i rrangements.
onfirm the follo
in place to m
or more of the ca he institution, a
h, TRN and the fficer and othe
TRN spect of each he proposed El m the Bank ertificate re in place: te financial expertise, to deliver versee the d monitor ope
(or is being est internal audit f
owing:
itigate the
apital or of the v s the central ban
e duties (where er senior office directors, sha ectronic Retail Attached Yes rational, financ tablished)? function. Yes voting rights of t nk may determin e relevant) of t ers as per the
Duties (if any) reholders, ben Payment Serv Will fol No cial and No the institution or ne. the neficial vice: low r directly or
3 3.5.2 Ide 3.5.3 Do 3.5.4 Provi 4. OPERAT 4.1 Pursu is Co pa 1 2 3 4 4.2 Pro 4.3 List a Appropriate documented ntify the office
you intend to Yes ide a system se Attached TIONAL REQU uant to Sectio suers shall est onfirm whethe ayment service Operationa Rules and pr liabilities of services, a stakeholders Measures to the scheme, control proc whether inte Adequate arr Separate rec payment inst ovide a copy of Attached any other servic
systems secur and tested. ers responsible
secure the serv ecurity plan. UIREMENT n 8 - Operatio ablish appropr r there are ad e, which shall i l Requiremen rocedures sett f the issuer, gents, merch . ensure safety , including co cedures, to b rnal or outsou rangements to cords and acco
truments. f your operatio
ces, which will
rity procedures
for the ongoin
vice of a third No Will follow onal Requireme iate operationa dequate operat nclude: nts
ing out the rig third parties hants, users , security and ntingency arra be applied to rced. ensure interop ounts for activi
nal plan. Will follow be offered: s have been d ng review of a party to condu ents; of the Gu al arrangement tional arrangem ghts, responsib s providing o and other operational re angements an o all relevant perability. ities related to developed, all IT arrangem uct security au uidelines for E ts. ments in place bilities and outsourced relevant eliability of d disaster t systems, o the retail
ment and freque
dits?
Electronic Reta
for the propo
Yes ency of review il Payment Ser osed electronic No ws: rvices, c retail
4.4 Provid 4.5 If mu 4.6 Who 5. OUTSO 5.1 Pursu whet Risk 5.2 If ye outs 5.3 In rel 1 2 3 4 5 5.4 Pursu whether ag 5.5 If Yes 5.6 Provid de the followin a. A detai Att b. A detai The dia I. II. III. IV. c. A detai and eff Att ultiple products Att will be your cle
URCING AND
uant to Sectio her any impor Management/C es, indicate w sourcing arrang Att lation to the ou The outsour management The relation payment serv None of the authorization The outsourc in such a wa controls and the applican Guidelines. A service Le outsourced agreement(s uant to Section gents, branche s, provide infor Att de the followin a. A list w used in Att ng in relation to led description tached led flow diagra agram should i Flow of fund Clear identif Timing and d Payment me Yes il description o ficient delivery tached s will be provid tached earing and sett
USE OF AGEN on 10 – Outso rtant function Compliance will Yes which functions gements includ tached utsourcing of i
rcing will not t of its respons nship and obli vice users shal conditions (if n is granted sh cing of operat ay as to impair the ability of t’s compliance vel Agreement functions re ) is (are) attac 11 - Use of Ag s or other third Yes rmation on the tached ng for each age with the name n the provision tached o the issuance n of the electro Will fo am representin nclude: ds and informat ication of agen dependencies b dia (e.g. mobi of the establis of payment se Will fo ed, a separate Will fo tlement agent? NTS ourcing; of the of the electro l be outsourced s will be outso ding copies of t Will fo mportant opera result in th sibility. gations of th ll not be altere any) subject all be removed ional functions r the quality o f the competen e with all oblig t will be put in eferenced at ched. gents; of the G d parties will b e number and l Will Foll ent: es, addresses, of electronic r Will fo of electronic r onic retail paym
llow ng the electron tion transmitte nts and/or bran between payme le phone or ca No hed clearing a ervices. llow e diagram must llow ? Provide name e Guidelines f nic retail paym d to another en
No
ourced, the na the service leve
llow ational functio e delegation e applicant to ed. to which the d or modified. s will not be u f the applicant nt authorities t gations laid do n place in relat 5.2 and t Guidelines for E be appointed. No ocation of such ow TRN and cont retail payment llow retail payment ment service pr ic retail payme ed between pay nches or other ent flows; rd) and the sy and settlement t be provided f e and business for Electronic ment services ntity. ame of the op el agreements ns confirm tha by senior owards its applicant’s undertaken t’s internal to monitor own in the tion to the the draft Electronic Reta h entities : tact informatio services. services: rocess. ent transaction yer and payee; entity involved stem to be em
t arrangements
for each payme
details.
Retail Paymen e.g. I.T., fina
perator and pr where applica
at:
Yes
ail Payment Ser
on of the prin n process. ; d in the proces ployed; s to ensure th ent process. nt Services, co ance, Internal rovide details ble. No rvices, confirm cipal agent(s) ss; e safe onfirm Audit, of the to be
1 2 3 4 5 6. CONSU 6.1 Pursu Payment S 1 2 3 4 5 6 7 8 6.2 Provi electr 6.3 Prov 7 LIQUID 7.1 Pursu confi 7.2 Provid 7.3 Provide b. A desc with th (CFT). Att c. Criteria Att d. A copy and du e. Provide
Fit and Prop
Personal Que of Jamaica’s Certified Pho Curriculum V The original The relevant MER PROTEC uant to Section ervices, confirm Consumer P Protection of Consumer ed Privacy of cu Reliable and Transparency Prompt respo Refund dema Dispute reso de details of t ronic retail pay
Att ide details of t Att ITY uant to Section rm that the mi a. liquid previ b. liquid de financial pro Att e a liquidity ma ription of the e obligations i tached a for appointing tached of the agency ties and perfor e the fit and pr
per Requirem estionnaires (th website http:/ otograph Vitae receipt eviden fee for obtain
TION, EDUCA n 12 - Consum m whether ade Protection, Ed f customer fund ducation ustomer inform quality service y of product an onse to inquirie ands lution he methods th yment services tached the dispute res tached
13 - Liquidity nimum liquidit d funds of not ious six month
d funds of not Yes ojections and b tached anagement pla internal contro n relation to a Will fo g agents. Will fo y agreement, d rmance standa roper requirem ments
his may be dow //www.boj.org.
cing payment f ing FID Cleara
ATION AND PR mer Protection, equate measure ducation and ds ation es nd services es and complai
hat will be imp . Will fo solution arrang Will fo Requirement; y requirements
less than thre s) of amounts
less than six m udget for at le Will fo n. ol mechanisms nti-money laun llow llow detailing the ar rds of the agen ents as detaile wnloaded from .jm. for a Police Ce ance RIVACY Education and es are in place Privacy ints lemented to sa llow ements and re llow of the Guidelin s are in place a ee times the av required to se and months gross o No east three (3) y llow that will be u ndering (AML) rrangements to nt. ed below in res the Bank ertificate d Privacy; of t e to address the
afe guard the f
dress mechani
nes for Electro as detailed bel verage maximu ttle customer t operating expen years. used by agents and combattin o include the r spect of each a Attached the Guidelines e following: Yes funds which ar sms.
onic Retail Paym ow: um daily value transactions; nses. s in order to c ng terrorist fina ights responsib agent: Will fol for Electronic No re held in relat ment Services, (computed ov comply ancing bilities low Retail tion to er the
8 ANTI-M 8.1 Pursu Elect 1 2 3 8.2 Provid the E 9 COMPLI 9.1 In rel 1 2 The a Applic ONEY LAUND uant to Section ronic Retail Pa Anti-Money Adequate pro comply with guidelines ad Adequate pr third party relevant AML Appropriate maintain the reporting req de the Anti-mo Electronic Retai Att IANCE lation to compl Compliance The retail pa The relevant have been es applicant shoul
cation form and
DERING AND T 20 - Anti-Mon yment Services y Laundering ocedures are i AML/CFT pro dopted by the ocedures are acting on you L/CFT requirem processes and e relevant info quirements. oney laundering il Payment Serv tached
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