SIP Trunking with Allworx. Configuration Guide for Matrix SETU VoIP Gateways

(1)

(2)

SIP Trunking with Allworx

Configuration Guide for Matrix SETU VoIP Gateways

(3)

Disclaimer

Matrix Comsec Pvt. Ltd. reserves the right to change, at any time, without prior notice, the product design, specifications, components, configuration, as engineering and manufacturing may warrant. The information contained in this document is subject to change without notice. While every reasonable effort has been made to ensure accuracy of content in this document, Matrix Comsec assumes no responsibility for errors or omissions that may occur herein. No liability is assumed for damages, costs, expenses resulting from unauthorized modifications or repairs to the product; failure to use the information or to comply with the installation, configuration, operation instructions contained in this document.

Trademarks

Matrix SETU VoIP Gateway is the product of Matrix Comsec Pvt. Ltd. Other product names mentioned in this document may be trademarks of their respective companies and are hereby acknowledged.

Copyright

Version-Revision: V1R1 Release date: January 1, 2012

(4)

About Matrix SETU VoIP Gateway

Matrix SETU VoIP Gateway is a product of Matrix Comsec. Please visit www.MatrixComSec.com for more information.

The Matrix SETU VoIP Gateways are your bridge between VoIP and all major telecom networks: CO, GSM, ISDN PRI.

The gateways are based on Session Initiation Protocol (SIP), the industry standard in VoIP.

Key features of the VoIP Interface

 Up to 32 SIP Trunks1—for Proxy as well as Peer-to-Peer (non-Proxy) calls  Up to 32 Simultaneous Voice Calls (Concurrent Call Sessions)2

 Selectable Network Assignment (Connection Type): Static IP, DHCP, PPPoE  Selectable DNS: Automatic and Static

 Dynamic DNS  STUN

 TCP and UDP NAT Keep Alive  VLAN

 Symmetric RTP Selection  MAC Address Cloning option

 Fax over IP: T.38 (UDPTL), T.38 (RTP)3 and Pass Through  Send CLI Option for outgoing calls

 Selectable DTMF: RTP (RFC 2833), SIP Info, InBand  Flash Detection using SIP INFO and RFC2833

 Broad Voice Codec Selection: G.723, G.729, GSM FR, iLBC - 30 ms, iLBC - 20 ms, G. 711 μ-Law, and G. 711 A-Law

 Quality of Service: SIP DiffServe/ToS, RTP DiffServe/ToS  VoIP Silence Detection and Disconnection

For complete product information, see the System Manual of your SETU VoIP Gateway.

1

Depends on the variant.

(6)

About Allworx

Allworx Corporation began as a small, high-level engineering firm and now is one of the fastest growing telecommunications companies in the world. Allworx provides a range of PBX systems that support both analog and VoIP phones — in any combination. To add to this, you can choose a phone from their range of IP Phones according your need and budget.

(7)

About this Guide

This configuration guide has been created to help you configure the Matrix SETU VoIP Gateway with Allworx SIP Trunking service.

Intended Audience

This document is meant for use by IT system administrators and telecommunication network administrators who are deploying the Matrix SETU VoIP Gateway and configuring it for the Allworx SIP Trunking service. To be able to use this document to successfully configure SIP Trunks for the Allworx SIP Trunking service, it is assumed that you possess the following skills, or have a fundamental understanding of SIP Trunking and ability to follow technical instructions outlined in this Guide, or have access to persons with these skills:

 Understanding of how Gateways work

 Understanding of Matrix SETU VoIP hardware and system configuration  Understanding of the VoIP Interface of Matrix SETU VoIP Gateways  Familiarity with Session Initiation Protocol (SIP)

 Understanding of your internal network structure, Network Address Translation (NAT) setup, firewall setup

 Understanding of your Public Internet connectivity

 Familiarity with network troubleshooting tools, such as Wireshark/Ethereal  Experience in installing multi-port VoIP Gateways

 Familiarity with the use of the Web-based configuration tool of Matrix SETU VoIP Gateways  Familiarity with configuration of Call Routing in Matrix SETU VoIP Gateways

If your technical expertise does not include the above skills, it is recommended that you seek the services of a person trained in deploying the Matrix SETUVoIP Gateway or contact the Technical Support of Matrix Comsec at (+1) 714- 627-9273 or email us at support@matrixcomsec.com

Scope

This guide describes the configuration of the below mentioned variants of the Matrix SETU VoIP Gateways for BandTel SIP Trunking service.

 SETU VFXTH: VoIP-FXO-FXS Gateway

 SETU VGFX: VoIP-GSM-FXO-FXS Gateway

 SETU VTEP: VoIP-ISDN PRI Gateway This guide will help you accomplish:

 Configure the desired SIP Trunk(s) for Allworx SIP Trunking service using the Web-based configuration tool of the Matrix SETU VoIP Gateways.

 Configuration of the essential parameters to make the SIP Trunk(s) function with the Allworx server. For more information related to VoIP configuration and SIP Trunking, see Related Documentation in this guide.

(8)

Organization

This configuration guide is organized into these topics:  About Matrix SETU VoIP Gateways

 About Allworx

 Related Documentation  Additional Information  Getting Started

 Configuring a SIP Trunk in the Peer to Peer Mode  Configuring a SIP Trunk in the Proxy Mode

(9)

Additional Information

If you have questions about the software installation or have any other SETU VoIP Gateway configuration issues, contact Matrix Technical Support at (+1) 714-627-9273 or Support@MatrixComsec.com For questions related to your SIP Trunk service contact Allworx.

Allworx Corp.

300 Main St.

East Rochester, NY 14445 Phone: 585.421.3850 Fax: 585.421.3853

By phone

Toll free: 1-866-ALLWORX (255-9679) Tel: 585-421-3850 Fax: 585-421-3853 By mail

300 Main St

East Rochester, New York 14445 United States of America

By email

For General Questions: contact@allworx.com For Technical Questions: support@allworx.com

(12)

Getting Started

Before you Begin

Make sure you have the following ready, before you begin to configuring a SIP trunk of Matrix SETU VoIP Gateway with Allworx.

 Matrix SETU VoIP Gateway with the following Firmware Version-Revision.

Gateway Firmware Version-Revision

SETU VFXTH V2R5 or later

SETU VGFX V3R6 or later

SETU VTEP V1R4 or later

 Matrix SETU VoIP Gateway connected to the IP Network.

 The current IP Address of the Network Port of SETU Gateway to access the embedded Web-based system Configurator, Jeeves. The default IP Address of the Network Port of your SETU VoIP Gateways are:

Gateway Default IP Address of the Network Port

SETU VFXTH 192.168.001.136

SETU VGFX 192.168.001.176

SETU VTEP 192.168.001.147

 The recommended browser—Mozilla Firefox 3.5.1 and later or Internet Explorer 7 and later—installed on the computer from which you will access the system Configurator, Jeeves.

 Authorization to change the system configuration.

 The current System Engineer password to access the system configuration. The default System Engineer password is 1234.

(13)

Accessing System Configuration

 Open the browser, Internet Explorer/Mozilla Firefox, on the standalone computer/LAN PC to which the Network Port of SETU VoIP Gateway is connected.

 Enter the current IP address of Network Port of your SETU VoIP Gateway in the address bar of the browser.

If the IP Address has not been changed, you may enter the default IP Address of the Network Port. See the topic Before you Begin in this guide for the default IP Address of the Network Port of your Gateway.

 The login page opens.

 In the Login Passwordboxon the login page, enter the System Engineer password (default: 1234), and then click the Login button.

(14)

 Under Basic Settings on the left navigation bar, click the SIP Trunk link. The SIP Trunk parameters page opens.

(15)

Configuring a SIP Trunk in the Peer to Peer Mode

To configure a SIP Trunk with Allworx in the Peer to Peer Mode you must:  Configure a Peer to Peer SIP Trunk in Allworx

 Configure a Peer to Peer SIP Trunk in the SETU VoIP Gateway

Configuring a Peer to Peer SIP Trunk in Allworx

To configure a Peer to Peer SIP Trunk in Allworx, follow the steps given below:

 Open the browser, Internet Explorer/Mozilla Firefox, on a standalone computer/LAN PC to which the Network Port of SETU VoIP Gateway is connected.

 Enter the current IP address of the Network Port of your Allworx in the address bar of the browser.  The login page opens

 In Password on the login page, enter the login password, and click the Login button.  On successful login, the home page of Allworx opens.

(16)

 Under the Phone System on the left navigation bar, click the Outside Lines link. The Outside Lines parameters page opens.

(17)

 Click Add new SIP Gateway.

 In Description, enter a name. The name will be used for identification; for example, Matrix SETU VFXTH.

 Under SIP Registration, select Gateway Uses Static IP Address.  In IP Address, enter the IP Address of SETU VFXTH.

(18)

Configuring a Peer to Peer SIP Trunk in the Gateway

To configure a Peer to Peer SIP Trunk in the Gateway, follow the steps given below:

 On the SIP Trunk page, choose any SIP Trunk number from 01 to 324, which you want to configure with Allworx, by clicking the SIP trunk number tab; for example, SIP Trunk number 1.

 For the SIP Trunk number you select, make sure the SIP Trunk Enable check box is selected.  Assign a Name to the SIP Trunk as identification; for example, Allworx.

 Click Registrar Settings to expand.

 In SIP Trunk Mode, select Peer to Peer.

(19)

 Click the Arrow icon to configure the Peer to Peer Numbers.

 Click Edit. The Edit Entry window opens.

 In Destination Address, enter the IP Address of Allworx.

 Click Submit to save.

(20)

 Click Submit to save the changes.

Selecting Preferred Codecs

 Click Vocoder Preference to expand.  Set the Vocoder preference.

 From the Selected Codecs list box, move all other codecs—GSM FR, iLBC 30ms, iLBC 20 ms, G723.1— one by one, to the Available Codecs box, by selecting the codec, and then clicking the BACK ARROW.

(21)

 You can set either G.711(A-law), G.711(μ- Law) or G.729 as the 1st

Preference and 2ndPreference.  You may set the codecs in the order you want. Select the codec and using the UP ARROW place them

in the desired order.

Send CLI Option

 Click Handling of Outgoing Calls to expand.

 Select the Send Caller ID received on Source Port check box.

(22)

Advanced Settings

 Click Advanced Settings to expand.

Transport Type



In SIP Transport, make sure UDP is selected.

DTMF

 In DTMF, make sure Outband is selected.

FAX

 In FAX Protocol, make sure Pass Through is selected.

Viewing SIP Trunk Status

Once you have completed configuring the SIP Trunk, you may view its status. To do this,

 Click the Status link on the left navigation bar.  Under Status, click the SIP Trunk link.  The SIP Trunk Status page opens.

(23)

A successful registration of a SIP Trunk number is indicated by the appearance of the message “Active” in the Status column.

(24)

Configuring a SIP Trunk in the Proxy Mode

To configure a SIP Trunk with Allworx in the Proxy Mode you must:  Configure a Proxy SIP Trunk in Allworx

 Configure a Proxy SIP Trunk in the SETU VoIP Gateway

Configuring a Proxy SIP Trunk in Allworx

To configure a Proxy SIP Trunk in Allworx, follow the steps given below:

 Open the browser, Internet Explorer/Mozilla Firefox, on a standalone computer/LAN PC to which the Network Port of SETU VoIP Gateway is connected.

 Enter the current IP address of Network Port of your Allworx, in the address bar of the browser.  The login page opens

 In Password, enter the login password, and then click the Login button.  On successful login, the home page of Allworx opens.

(25)

 Under the Phone System on the left navigation bar, click the Outside Lines link. The Outside Lines parameters page opens.

(26)

 Click Add new SIP Gateway.

 In Description, enter a name. The name will be used for identification; for example, Matrix SETU VFXTH.

 Under SIP Registration, select Gateway Uses SIP Registration.  In Login ID enter [Ex. 5100] and in Password, enter the password.  Click Add to save.

 The Allworx SIP Trunk details appear on the screen.

(27)

Configuring a Proxy SIP Trunk in the Gateway

To configure a Proxy SIP Trunk in the Gateway, follow the steps given below:

 On the SIP Trunk page, choose any SIP Trunk number from 01 to 325, you want to configure with Allworx, by clicking the SIP trunk number tab; for example, SIP Trunk number 1.

 For the SIP Trunk number you select, make sure the SIP Trunk Enable check box is selected.  Assign a Name to the SIP trunk as identification; for example, Allworx.

 In SIP Trunk Mode, select Gateway.

(28)



In SIP ID, enter the Login ID you created with Allworx, in this case 5100.  In Authentication User ID, this is same as the SIP ID, in this case 5100.

 In Authentication Password, enter the Password you assigned to the Login ID you created with Allworx.

 In Registrar Server Address: Port, enter the IP Address of Allworx. Keep the default server port value 5060.

Selecting Preferred Codecs

 Click Vocoder Preference to expand.  Set Vocoder preference.

Preference and 2ndPreference.  You may set the codecs in the order you want. Select the codec and using the UP ARROW to place

(29)

Send CLI Option

 Click Handling of Outgoing Calls to expand.

 Select the Send Caller ID received on Source Port check box.

Advanced Settings

Transport Type

 In SIP Transport, make sure UDP is selected.

(30)

FAX

Viewing SIP Trunk Status

(31)

Configuring a SIP Extension of Allworx in SETU VoIP Gateways

To configure a SIP Trunk with Allworx in the Proxy Mode you must:  Configure a SIP Extension in Allworx

 Configure a SIP Extension in the SETU VoIP Gateway

Configuring a SIP Extension in Allworx

To configure a SIP Extension in Allworx, follow the steps given below:

 Open the browser, Internet Explorer/Mozilla Firefox, on the standalone computer/LAN PC to which the Network Port of SETU VoIP Gateway is connected.

 Enter the current IP address of Network Port of your Allworx in the address bar of the browser.  The login page opens.

 In Password, enter the login password, and click the Login button.  On successful login, the home of Allworx opens.

(32)

(33)

 Click add new user to create a User.

 Enter the Login Name, Full Name and Password for the User.

 Click Add to save.

 Now, under Phone System on the left navigation bar, click the Handsets link. The Handsets parameters page opens.

(34)

(35)

 Under SIP Handset, select the Owner and Caller ID Number.

 Under Handset Configuration, select Generic SIP as a Model and assign a Login ID and Password.

 Click Add to save.

 The SIP Extension details appear on the screen. Now, you must register the SIP Extension in SETU VoIP Gateway using these credentials.

Configuring an Allworx SIP Extension in the Gateway

To configure a Allworx SIP Extension in SETU VoIP Gateways, follow the steps given below:

 On the SIP Trunk page, choose any SIP Trunk number from 01 to 326, you want to configure with Allworx, by clicking the SIP trunk number tab; for example, SIP Trunk number 1.

 For the SIP Trunk number you select, make sure the SIP Trunk Enable check box is selected.  Assign a Name to the SIP trunk as identification; for example, Allworx.

(36)

 In SIP Trunk Mode, select Proxy.



In SIP ID, enter the Login ID you created with Allworx.  In Authentication User ID, this is same as the SIP ID.

 In Authentication Password, enter the Password you assigned to the Login ID you created with Allworx.

 In Registrar Server Address: Port, enter the IP Address of Allworx as the server address. Keep the default server port value 5060.

(37)

Selecting Preferred Codecs

 Click Vocoder Preference to expand  Set Vocoder preference.

Preference and 2ndPreference.  You may set the codecs in the order you want. Select the codec and using the UP ARROW place them

in the desired order.

(38)

Advanced Settings

Transport Type

 In SIP Transport, make sure UDP is selected.

DTMF

 In DTMF, make sure Outband is selected.

FAX

Viewing SIP Trunk Status

(39)

Supported Features

The following features of Allworx have been tested successfully with SETU VFXTH: 1. Call Forward

2. Call Transfer 3. Call Park & Retrieve 4. Selective Call Pickup 5. MWI on SIP

6. Speed Dial 7. Paging

(40)

MATRIX COMSEC

Corporate Office:

394-GIDC, Makarpura, Vadodara - 390010, India. Tel.: (+1) 714-516-9001

E-mail: Info@MatrixComSec.com

Technical Support: Tel.: (+1) 714-627-9273

E-mail:Support@MatrixComSec.com www.MatrixTeleSol.com

SIP Trunking with Allworx. Configuration Guide for Matrix SETU VoIP Gateways