Grand Valley State University 401 West Fulton, Room 409C
Grand Rapids, MI 49504 E-mail: [email protected]
Work:(616) 331-7467 Home: (616)975-0603 Fax: (616) 331-7445 ____________________________________________________________________________ EDUCATION:
PhD University of North Texas, 1990
Major: Production/Operations Management Minor: Management Science
MBA Sam Houston State University, 1986
BBA Bombay University, India, 1984
Post MBA Courses Sam Houston State University, June 1986 to June 1987, (21 hours of Computer Science): Cobol, Advanced Cobol, Pascal, D Base III, Data Base Management System, Business
Information System, and Switching Circuits ACADEMIC EXPERIENCE:
Chair – Department of Management, Seidman School of Business, Grand Valley State University, May 2000 to present, Department Size – 25 tenured faculty, 5 Affiliates and Visitors, and 15+ Adjunct faculty.
Duties: facilitation of college mission; curriculum building; program development; budget creation and maintenance; hiring and evaluation of faculty; encouragement of
research, preparing accreditation reports; ensuring faculty members are academically qualified; ensuring proper assessment occurs; working with the business community; increasing the number of students in each major; handling students complaints; review of travel requests; among others. I chaired the original AACSB accreditation
Committee for the Seidman College of Business and was an integral member of the Dean’s Advisory Committee during the reaccredidation process. Also, initiated formal faculty and student exchange programs with Chulalongkong University, Bangkok; Shanghai University of Finance and Economics, China; and Punjabi University, India. Professor: Grand Valley State University, Fall 2002. Courses taught at both graduate and
undergraduate level: Production Management, International Operations Management, Quality Management, Service Management, Management Information Systems, Management Science.
Visiting Professor of Management (Invited): Shanghai University of Finance and Economics, Shanghai, China, March-April 2005.
Visiting Professor of International Management (Invited): DC School of Management, Kerala, India, February 2005
Program Director, England Study Abroad Program: Regent’s College, Summer 2004 and Summer 2005.
Visiting Professor of Service and International Operations Management (Invited):
Universidad Internacional de las Americas, San Jose, Costa Rica, summer 1998 – 2002. Director – Seidman Business and Research Center, Office of Economic Expansion: Grand
Valley State University, 1997-1998.
Duties: Acted as a liaison between the university and the business community; developed training and certificate programs for the business community; increased exposure of our faculty with the business community; conducted market research studies; prepared an annual Economic Outlook Book for the KOMA region; raised funds from sponsors and co-sponsor to fund external activities for the College; among others.
Visiting Research Scholar (Invited): McMaster University, Canada, May 1998.
Visiting Professor of Operations Management: Groupe ESC Grenoble, Grenoble Graduate School of Business, France, February 16, 1997 to May 16, 1997.
Visiting Research Scholar (Invited): The Chinese University of Hong Kong (Department of Systems Engineering and Engineering Management), January 15, 1997 to February 15, 1997.
Visiting Research Associate (Invited): The Chinese University of Hong Kong (Department of Systems Engineering and Engineering Management), June 1995 to August 1995. Associate Professor: Grand Valley State University, August 1995 to present. Courses taught
at both graduate and undergraduate level: Production Management, International Operations Management, Service Management, Management Information Systems, Management Science.
Assistant Professor: Grand Valley State University, August 1990 to July 1995. Courses taught at both graduate and undergraduate level: Production Management, International Operations Management, Management Information Systems, and Management Science. Lecturer: University of North Texas, August 1989 to July 1990. Courses taught: Principles of
Management, Production Management
Teaching Fellow: University of North Texas, August 1987 to July 1989. Courses taught: Business Communication, Principles of Management, Production Management, Statistical Analysis I, Statistical Analysis II.
Assistant Instructor: Sam Houston State University, August 1985 to December 1986. Courses taught: Principles of Accounting, Supercalc, Word Star, Lotus, DBase
Teaching Interests: Operations Management, Quality Management, Materials Management, International Business, International Management, International Human Resources, and Management Information Systems
RESEARCH:
Areas of Interest: Quality Assurance, International Operations Management, Information Systems, Customer Service, World Class Manufacturing, Diversity, Supply Chain Management, and Health Care Management.
PROFESSIONAL EXPERIENCE:
Trainer, Smth Haughey, Rice and Roegge, December 2007, Duties included training attorneys in strategic planning and performance measurement.
Trainer, Herman Miller, June 2006, Duties included training employees on Doing Business in India.
Trainer, Nokia Corporation, March 2006. Duties included providing middle management training in Creativity and Innovation.
Trainer, Oliver Products, January 2005. Duties included training top executives in the area of strategic planning.
Trainer, U.S. Small Business Administration., 2003. Duties included providing nation-wide training on Managing for Results.
Consultant, Bombay School of Business. Duties included developing a strategic plan and designing new curriculum.
Trainer, Old Kent Bank, December 1998-1999, Duties included training the mortgage department personnel in the area of development of customer-driven business plan. Trainer, Old Kent Bank, December 1996, Duties included training the mortgage department
personnel in the area of project management, with Lars Larson.
Trainer, Kent Regional 4C (1996). Duties included training management and employees in the principles and implementation of total quality management.
Trainer, Educational Seminar sponsored by GVSU (1995). Duties included training local businesses in the area of managing inventory in retail operations, with Ashok Kumar. Trainer, Direction Center - A Management Resource for Nonprofit Organizations (1995-1996).
Duties included training managers of nonprofit organizations in areas of problem solving, quality measurement, and process improvement.
Trainer, Hong Kong Telecom (July 1995), Duties included training management in the principles of total quality management.
Trainer, Educational Seminar sponsored by GVSU (1995). Duties included training local businesses in the principles of total quality management.
Consultant, Perforated Tubes Inc. (1992-1994). Duties included implementing a Total Quality Management System (training all levels of management, preparing quality manual, suggesting and implementing quality changes).
Consultant, City of Wyoming Water Treatment Plant (1993). Duties included scheduling operators (from a rotating to a permanent basis).
Consultant, Mercy Respiratory Center (1993). Duties included redesigning organizational structure.
Trainer, Grand Haven Chamber of Commerce (1992-Present). Duties included training supervisors of local businesses in the area of quality management and continuous improvement.
Consultant/Trainer, Hydro Aluminum Inc. (1992). Duties included training supervisors in the area of quality management.
Facilitator/Consultant, Muskegon Economic Growth Alliance 1992). Duties included developing a strategic plan for minority small businesses.
Consultant, Falcon Manufacturing (1992). Duties included redesigning the existing factory and the expansion unit.
Consultant, Fastco Industries Inc. (1991). Duties included selecting of statistical process control package.
Assistant Manager, Exoplast Packages Pvt. Ltd, India (1981-1984). Duties included
negotiating with buyers/sellers, supervising sales, general office management, shipping and receiving.
AWARDS:
Key Note Panel, Impact of Information Technology on Organizations, Second International Conference on Management, IBS School, Ahmedabad, India. December 26-28, 2007. Key Note Address, Global Family Day Conference, European Business School, September
Key Note Address, All India Seminar on “Advances in Manufacturing Technologies and Robotics perspectives – 2020” organized jointly by the Malaviya National Institute of technogy and the Institution of Engineers (India), February 25th to 26th, 2005. Topic of key-note address: Future of Indian Manufacturing.
Chief Guest, National Seminar on Recent Trends in Engineering Sector – IMPACT 2005” organized by the Jaganathan Gupta Institute of Engineering and technology, February 27, 2005.
Award, Global Registrar’s Who’s Who in Executives and Professional, 2006-2007 Award, Marquis Who’s Who in the World, 22nd, 23rd, and 24th Edition, 2005, 2006, 2007. Top 1% Researcher, Award presented by the International Association of Management of
Technology (IAMOT), 2004.
Invited to serve on the Groupe Scientific Advisory Committee. Research Advisory Board of ESC Business School, Grenoble, France (2000 onwards)
FOBI Research Scholar, Center for Entrepreneurship, GVSU, 2000-2001, and 2004-2005. Citations of Excellence—several of my research papers were cited with the highest quality
rating by ANBAR Electronic Intelligence.
Honarable Mention, Excellence in Teaching Award (1996-1997), Seidman School of Business, GVSU
Excellence in Research Award (1996-1997), Seidman School of Business, GVSU Award, International Who's Who of Professionals (1996).
Faculty Recognition Award (1995-1996). Student Life Office, GVSU.
Excellence in Teaching Award (1995-1996), Seidman School of Business, GVSU Excellence in Research Award (1995-1996), Seidman School of Business, GVSU Excellence in Teaching Award (1994-1995), Seidman School of Business, GVSU Excellence in Research Award (1994-1995), Seidman School of Business, GVSU Early Tenure (1994), Seidman School of Business, GVSU.
Best Paper Award, POM Track - 1995 MBAA Conference.
Excellence in Teaching Award (1993-1994), Seidman School of Business, GVSU Excellence in Research Award (1993-1994), Seidman School of Business, GVSU Excellence in Teaching Award (1992-1993), Seidman School of Business, GVSU Excellence in Research Award (1992-1993), Seidman School of Business, GVSU Outstanding Faculty Advisor Award (1992-1993) - by the Society of Advancement of
Management International Board of Directors Award, 1990 Outstanding International Student at UNT Award, Who's Who Among American Students (1990)
Third Prize, 1989-1990 APICS North Texas Chapter Paper Competition Second Prize, 1988-1989 APICS North Texas Chapter Paper Competition First Prize, 1988 UNT International Paper Competition
Recipient, 1988-1989 APICS NT Chapter Outstanding POM Student Scholarship HONORS:
Faculty Fellow, Grand Valley State University -- Residence Program, 1995-1996. President, SANDESH - South Asian Network of DEcision Sciences 1995-1996
Treasurer, UNT Graduate Student Council (1989-1990)
Doctoral Consortium Participant, 1989 Decision Science Institute Conference COMMITTEE ASSIGNMENTS:
Member, Dean’s Executive Council (2000 – present)
Member, SCB’s Entrepreneurship Committee (2005 – present)
Member, Seidman College of Business’ Dean Search Committee (2003-2004) Member, Family Owned Business Institute Advisory Board, (2000 – 2006). Member, Provost Search Committee (2001-2002)
Member, Vice President of Finance Search Committee (2000-2001) Member, Provost Advisory Committee (1999 – 2002)
Chair, SSB Research Committee (1997-1999) Chair, MIS Search Committee (1997)
Committee Member, Internet MBA (1997-1998)
Member, SSB Dean’s Executive Council (1997 – present) Member, SSB International Advisory Board (1997-present)
Member, Kingston Exchange Program/International Studies Abroad (1997) Chair, AACSB-SSB Strategic Planning Committee (1996 - 1999)
Chair, MIS Search Committee (1995)
Chair, SSB Personnel and Tenure Committee (1994 - 1999) Chair, SSB Research Advisory Committee (1994 - 1999) Chair, SSB Computing Committee (1993 - 1995)
Committee Member, Economic Expansion Committee, Wyoming Chamber of Commerce (1993 - present)
Committee Member, Strategic Planning Committee - Management Department (1994) Committee Member, GVSU - University Instructional Technology Committee (1991-1992) Committee Member, SSB Quantitative Management Committee (1990-1991)
Committee Member, SSB MIS Committee (1991-1993)
Committee Member, SSB MBA Coordinator Selection Committee (1991-1992) Committee Member, SSB MBA Curriculum Committee (1991-present)
Committee Member, GVSU - University Computing Committee (1991-present) Committee Member, SSB Research Committee (1991-present)
Committee Member, Task Force on History of the College of Business Administration UNT (1989-1990)
Committee Member, UNT COBA International Committee (1988-1989) PROFESSIONAL INVOLVEMENT:
Journals:
Editor-in-Chief, International Journal of Manufacturing Excellence
Co-Editor, International Journal of Aviation Management (1st Issue in 2009), with Ronald Gleich and Andreas Wald.
Associate Editor, International Journal of Information and Communication Technology Education
Editorial Review Board, Supply Chain Management: An International Journal.
Editorial Review Board, International Journal of Logistics Systems and Management. Editorial Review Board, International Journal of Six Sigma and Competitive Advantage. Editorial Review Board, Journal of Business Strategies
Editorial Board, Journal of Workplace Learning.
Editorial Review Board, West Michigan Business Review (1997 – 1999)
Editorial Advisory Board, International Journal of Quality & Reliability Management Editorial Review Board, SAM Advanced Management Journal
Editorial Review Board, Benchmarking: An International Journal
Reviewer, International Journal of Globalisation and Small Business (2006) Reviewer, Construction Management and Economics
Reviewer, International Executive
Reviewer, Mid-American Journal of Business
Reviewer, International Journal of Management and Systems Reviewer, International Journal of Quality & Reliability Management
Reviewer, Journal of Customer Service in Marketing and Management (First Issue) Reviewer, International Journal of Operations and Quantitative Management Reviewer, Academy of Management Executive (Special Issue on Quality, 1994) Reviewer, Journal of End User Computing.
Reviewer, Hong Kong Research Council- for Academic, Industry, and Government Grants
Conferences:
Reviewer, AIB Conference, 2006
Reviewer, MBAA Conferenece, 2003-2005
Reviewer, Society for Advancement of Management’s International Conference, 2002-2006 Reviewer, International Business Track – 2001 National DSI Conference
Reviewer, P.O.M Manufacturing – 2001 National DSI Conference
Reviewer, International Business Track – 2000 National DSI Conference Reviewer, P.O.M Manufacturing – 2000 National DSI Conference
Reviewer, International Business Track – 1999 National DSI Conference
Reviewer, Operations Management Track – 1999 Academy of Management Conference Reviewer, P.O.M Manufacturing – 1998 National DSI Conference
Reviewer, International Business Track – 1998 National DSI Conference Chair, Quality and Productivity Track – 1997 National DSI Conference
Reviewer, Technology/POM/Total Quality Management Track - 1997 Academy of Management Southwest Conference
Reviewer (Best Paper Award), Production Management Track - 1997 MBAA Conference. Discussant, Production Management Track - 1996 MBAA Conference.
Reviewer, Management Track, 1996 GLOCOSM Conference.
Reviewer, International Business Track - 1995 DSI National Conference Reviewer, 1995 SAM International Management Conference.
Reviewer, Production Management Track - 1995 Midwest DSI Conference Reviewer, International Business Track - 1994 National DSI Conference. Reviewer, Quality Track - 1994 National DSI Conference.
Chair, International Business Track - 1944 National DSI Conference Chair, Quality Track - 1944 National DSI Conference
Discussant, P.O. M. Manufacturing - 1993 DSI National Meeting Chair, P.O. M. Manufacturing - 1993 DSI National Meeting
Discussant, Production Track - 1993 MBAA Conference Discussant, Productivity Track - 1992 DSI National Conference Discussant, MIS Track - 1992 DSI National Conference
Chair, P.O.M. Service Track - 1992 DSI National Conference Chair, MIS Track - 1992 DSI National Conference
Chair, Production Management Track - 1992 International Academy of Business Disciplines Conference
Discussant, Information Systems Track - 1992 Academy of Business Administration Conference
Reviewer, P.O.M. - Service Track - 1992 DSI Conference
Reviewer, Quality and Productivity Track - 1992 DSI Conference
Reviewer, Information Systems Track - 1992 Academy of Business Administration Conference Reviewer, Production Management Track - 1992 Academy of Management SW Conference Chair, Production Management Track - 1991 POMS Conference
Chair, Human Resource Management Track - VIII Pan-Pacific Business Conference Chair, Information Systems Track - 1991 SAM International Conference
Discussant, Information Management Track - 1991 SAM International Conference Discussant, Future Analysis Track - 1991 IAMM Conference
Chair, Production Management Track - 1991 IAMM Conference Discussant, Production Management Track - 1991 IAMM Conference
Discussant, International Management Track - 1991 Academy of Management SW Conference Reviewer, International Management Track - 1991 Academy of Management SW Conference
PROFESSIONAL ASSOCIATIONS:
Member: Beta Gamma Sigma- Honor Society for Collegiate Schools of Business (2004 onwards)
Family Firm Institute. (2003 - 2006).
Society for Advancement of Management (1990 to present) American Statistical Quality Control (1990 to 1991)
Midwest Business Administration. (1990 - Present). Decision Science Institute (1987 to present)
