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(1)

First-Quarter 2021 Sales

(2)

2

© 2021 Quadient. All rights reserved.

Disclaimer

FORWARD-LOOKING STATEMENT

This presentation contains forward-looking statements (made pursuant to (i) the safe harbour provisions of the Private Securities

Litigation Reform Act of 1995 and (ii) the principles of the French Autorité des Marchés Financiers' guide to periodical disclosures

of listed companies (DOC-2016-05) of 2020 ), which, by their nature, involve a degree of risk and uncertainty. Forward-looking

statements represent the Company’s judgment regarding future events, and are based on currently available information.

Consequently the Company cannot guarantee their accuracy and their completeness. Actual results may differ materially from

those the Company anticipated due to a number of uncertainties, many of which the Company is not aware of.

For additional factors that may cause the Company’s actual results to differ materially from expectations and underlying

assumptions, please refer to the reports filed by the Company with the Autorité des Marchés Financiers (French Financial Markets

Authority – “AMF”).

(3)

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© 2021 Quadient. All rights reserved.

Agenda

1

Q1 2021 highlights

4

Appendices

2

Q1 2021 sales

performance

3

2021 outlook

(4)

Q1 2021

highlights

Geoffrey GODET

CEO

(5)

5

© 2021 Quadient. All rights reserved.

+67.9%

ORGANIC GROWTH

(2)

PARCEL LOCKER

SOLUTIONS

REVENUE

+21.4%

ORGANIC GROWTH

(2)

ICA

(3)

(SOFTWARE)

SUBSCRIPTION-RELATED

REVENUE

Strong revenue performance at €246m in Q1 2021

with organic growth of 11.1%

(1) Reported growth: +3.0% (2) Within Major Operations

(3) Intelligent Communication Automation

30%+

ORGANIC GROWTH

(2)

MAIL-RELATED

SOLUTIONS

HARDWARE REVENUE

+11.1%

(1)

VS. Q1 2020

ORGANIC GROWTH

(6)

6

© 2021 Quadient. All rights reserved.

Continuous strong recovery in organic growth since the lows of H1 2020

(1)Non-recurring revenue: License and hardware sales; recurring revenue: subscription-related revenue and services

ORGANIC GROWTH – GROUP

-10.9%

Q1 ’20

-3.0%

-14.6%

Q3’ 20

Q2 ’20

-1.0%

Q4 ’20

+11.1%

Q1 ’21

ORGANIC GROWTH – RECURRING / NON-RECURRING

(1)

-2.1%

Q1 ’20

-4.6%

-26.4%

-7.7%

-29.0%

Q2 ’20

-5.0%

Q3’ 20

-2.1%

+0.7%

Q4 ’20

+5.1%

+30.7%

Q1 ’21

Rec

N-rec

(7)

7

© 2021 Quadient. All rights reserved.

PARCEL LOCKER

SOLUTIONS

(1)

INTELLIGENT COMMUNICATION

AUTOMATION

(1)

Strong performance across all solutions in Q1 2021

(1) Within Major Operations

(2)% of organic change vs. the same period in 2020; 2020 data was restated to take into account the product reclassification from Intelligent Communication Automation to Mail-Related Solutions

42

44

47

51

44

Q1 20

Q2 20

Q3 20

Q4 20

Q1 21

15

17

21

30

22

Q1 20

Q2 20

Q3 20

Q4 20

Q1 21

+67.9%

(2)

MAIL-RELATED

SOLUTIONS

(1)

158

161

161

173

159

Q4 20

Q2 20

Q1 21

Q1 20

Q3 20

+6.3%

(2)

+5.8%

(2)

(8)

8

© 2021 Quadient. All rights reserved.

CARRIERS

Relais Colis: 500 Lite Lockers in French retail stores within 3 years

New carrier deal in Canada for Q4 roll-out

Smart Hardware – Parcel Locker Solutions

Q1 2021 highlights

CORPORATE / EDUCATION

First 146 of 3,000 PLS Lite deployed in Japan

Launch of Campus Hub model and on-boarded new universities

RETAIL

Lowe’s US roll-out completed, extension into Canada for another

175 stores

Prescription medicine delivery started in Japan

Installed base

(2018-21, in k)

7

10

13

14

0

5

10

15

Q1

2021

2018

2019

2020

Usage rate

(2018-21, in %)

40%

65%

70%

0%

20%

40%

60%

80%

2018

2019

2020

Q1

2021

25%

900+

units

+5%

increase

RESIDENTIAL

Good traction in the United States

Promising start in the United Kingdom

(9)

9

© 2021 Quadient. All rights reserved.

Smart Hardware – Mail-Related Solutions

Q1 2021 highlights

Success of iX SMART

(1)

hardware/software suite in NORAM

Launch of the iX range

in Germany

Deployed global service management

tool in Canada

Continued modernization and innovation

Major customer wins against competition

Top Tier Financial institution in

France

Government contract with

State of California

Growth

in Worldwide supplies

revenue for April 2021

(YoY)

(1)S.M.A.R.T. mail center software provides Shipping, Mailing, Accounting, Reporting and Tracking experience – all from a single dashboard for iX-3, iX-5, and iX-7 series

(10)

10

© 2021 Quadient. All rights reserved.

Intelligent Communication Automation

A unique cloud offering to address converging market dynamics

CXM: Customer Experience Management ; CCM: Customer Communication Management; AR: Accounts Receivable; AP: Accounts Payable Source: Forrester; IDC; Quadient analysis

“COVID-19 made companies’

transformation to digital

business an existential

requirement. Customer

experience was no longer just

a competitive advantage, it

was the only way to engage

customers. And as customers

moved online, process

automation had to keep pace.

In that respect, CX and

automation are diverse

disciplines with increasingly

convergent priorities.”

--

Forrester (May 11, 2021)

s re ol e

Q1 2020: Launch of Impress

Q1 2021: Version 1.2 with expansion

of Quadient Impress Distribute

May 2021: Major launch

of Inspire Evolve

Q2 2020: Acquisition

Q1 2021: New Business Intelligence

and dashboards module

(11)

11

© 2021 Quadient. All rights reserved.

Intelligent Communication Automation Market Validation

Q1 2021 highlights

Continued analyst recognition as Technology Leader

in CCM and Customer Journey Mapping

April 2021 May 2021

Share of SaaS/Subs customers

1

(2019-21, %)

68%

( 1) Source: Quadient internal data – Subscription-related revenue streams = Subs/SaaS, Maintenance and Financing (2) Maps created, opened and touch point creation

600+ new

customers/partners

in Q1 2021

3x

usage compared to last

quarter

2x

growth in customer journey

interactions

(2)

(YoY)

Quadient selected

ICA platform usage

in Q1 2021

0

55%

60%

65%

70%

2020

2019

56%

Q1

2021

65%

(12)

Quadient

X-series

Quadient

Customer

Journey

Explorer

Q1 2021 sales

performance

Laurent DU PASSAGE

CFO

12

(13)

13

© 2021 Quadient. All rights reserved.

Major Operations

+10.3%

organic change

Mail-Related

Solutions

-7

Q1 2020

Scope

effect

(1)

+2

Intelligent

Communication

Automation

+10

246

+10

Parcel Locker

Solutions

+3

Additional

Operations

-12

Currency

effect

(2)

Q1 2021

239

Group

+11.1%

organic change

Double-digit organic growth across both Major and Additional Operations

* Scope effect: -€3.3m

Q1 2021 sales bridge

(in €m, % of organic change vs. Q1 2020)

+5.8%

+6.3%

+67.9%

+21.1%

-4.9%

-2.8%

(1) Scope effects: divestments of ProShip and Graphics in Australia (€-7.4m); acquisitions of YayPay and Beanworks (€0.7m) (2) Average rate: EUR/USD Q1 2021 = 1.20 ; EUR/GBP = 0.87

(14)

14

© 2021 Quadient. All rights reserved.

Major Operations

Sales in Q1 2021

Double-digit organic growth in North America,

driven by strong MRS rebound and continued

PLS dynamics

Sharply improved performance in Europe,

driven by double-digit organic growth in

France, notably thanks to ICA

Slight organic decrease in International

revenue

55%

5%

40%

North America

+13.7%

(1)

International

-1.0%

(1)

Main European Countries

+7.2%

(1)

(1)% of organic change vs. the same period in 2020

Q1 2021 Sales

Organic growth

vs Q1 2020

+10.3%

(1)

25%

70%

5%

Professional services

+27.8%

(1)

Licenses and hardware

sales

+28.0%

(1)

Q1 revenue by

geography

Subscription-related

revenue

+4.1%

(1)

€226m

Q1 revenue by type

(15)

15

© 2021 Quadient. All rights reserved.

Intelligent Communication Automation

Major Operations - Sales in Q1 2021

(1)% of organic change vs. the same period in 2020; 2020 data was restated to take into account the product reclassification from Intelligent

Communication Automation to Mail-Related Solutions

Strong double-digit growth in

subscription-related revenue for both SMBs (+31%) and

large accounts (+15%), driven by sustained

increases in SaaS and volume-based activities

Improving trends in professional services

Sharp decline in license revenue, mainly due to

the shift in business model to SaaS for both

SMBs and large accounts

Continuing strong performance of YayPay and

promising start of Beanworks

Q1 2021 Sales

Organic growth

vs Q1 2020

+5.8%

(1)

Share of

Major Operations

8%

70%

22%

Professional services

+19.4%

(1)

Licenses and hardware

sales

-55.8%

(1)

Subscription-related

revenue

+21.4%

(1)

Q1 revenue by type

20%

€44m

(16)

16

© 2021 Quadient. All rights reserved.

Positive organic growth across all geographies,

with sustained performance in North America

Strong rebound in hardware sales, with

organic growth of 30%+, including new

customer gains

Resilient installed base and

subscription-related revenue

Mail-Related Solutions

Major Operations - Sales in Q1 2021

27%

73%

Licenses and hardware

sales

+31.9%

(1)

Q1 revenue by type

Q1 2021 Sales

Organic growth

vs Q1 2020

+6.3%

(1)

Share of

Major Operations

70%

Subscription-related

revenue

-0.9%

(1)

€159m

(1)% of organic change vs. the same period in 2020; 2020 data was restated to take into account the product reclassification from Intelligent

(17)

17

© 2021 Quadient. All rights reserved.

Parcel Locker Solutions

Major Operations - Sales in Q1 2021

Strong double digit-growth in

subscription-related revenue, driven by the increase in the

installed base in the US in 2020

Sharply increased hardware sales, driven by

US retail and pickup in universities

Promising start of UK market

Q1 2021 Sales

Organic growth

vs Q1 2020

+67.9%

(1)

45%

50%

5%

Professional services

+179%

(1)

Licenses and hardware

sales

+178%

(1)

Q1 revenue by type

Share of

Major Operations

10%

Subscription-related

revenue

+20.2%

(1)

€22m

(18)

18

© 2021 Quadient. All rights reserved.

Q1 2021 revenue summary

Major Operations representing now 92% of Group sales

(1) The International segment includes the activities of Parcel Lockers Solutions in Japan and of Customer Experience Management (ICA) outside of North America and the Main European countries. (2)2020 data was restated to take into account the product reclassification from Intelligent Communication Automation to Mail-Related Solutions

Parcel

Locker

Solutions

Mail

Related

Solutions

€226m

+10.3%

€159m

+6.3%

(2)

€22m

+67.9%

Major

Operations

€20m

+21.1%

€246m

+11.1%

Additional

Operations

Total Group

North America

Main European

countries

International

(1)

€123m

+13.7%

€91m

+7.2%

€12m

-1.0%

Intelligent

Communication

Automation

€44m

+5.8%

(2)

SALES

% of organic growth

vs. Q1 2020

(19)

19

© 2021 Quadient. All rights reserved.

Mid-term ambitions by solution

S C O P E : M A J O R O P E R A T I O N S

Mail-Related Solutions

Parcel Locker Solutions

Intelligent Communication Automation

+21.4% in Q1 2021

+6.3% in Q1 2021

900+ new installs in Q1 2021

Over 20-25%

subscription-related revenue CAGR

Over the 3-year plan

Better than -5%

organic

CAGR revenue decline

Over the 3-year plan

More than 25k

lockers

(20)

Quadient

Customer

Journey

Explorer

2021 outlook

Geoffrey GODET

CEO

(21)

21

© 2021 Quadient. All rights reserved.

UPDATED

Topline growth

Above 4% organic growth in 2021

(vs minimum 2% organic growth in 2021 previously)

Minimum 3% organic growth CAGR over 2021-23

(unchanged)

UPDATED

Current EBIT

growth

5-6% organic current EBIT growth in 2021

(1)

(vs 4-6% organic current EBIT growth in 2021

(1)

previously)

Minimum mid-single digit organic current EBIT growth CAGR over 2021-23

(1)

(unchanged)

1

2

Upgraded outlook for 2021

S C O P E : G R O U P

(22)

Quadient

X-series

Quadient

Customer

Journey

Explorer

Appendices

(23)

23

© 2021 Quadient. All rights reserved.

Restated 2020 figures by quarter

SALES

(in €m, unaudited figures)

Q1 2020

Q2 2020

H1 2020

Q3 2020

Q4 2020

FY 2020

Q1 2021

Major Operations

215

222

437

229

254

919

226

Intelligence Communication Automation

42

44

86

47

51

183

44

Mail Related Solutions

158

161

319

161

173

653

159

Parcel Locker Solutions

15

17

32

21

30

83

22

Additional Operations

24

24

48

29

33

110

20

TOTAL GROUP

239

246

485

258

287

1,029

246

Sales

(in €m, unaudited figures)

Q1 2020

Q2 2020

H1 2020

Q3 2020

Q4 2020

FY 2020

Q1 2021

Major Operations

215

222

437

229

254

919

226

North America

118

121

239

127

135

501

123

Main European Countries

(1)

85

88

173

89

105

367

91

International

(2)

12

12

25

12

14

51

12

Additional Operations

24

24

48

29

33

110

20

TOTAL GROUP

239

246

485

258

287

1,029

246

(1) Austria, Benelux, France, Germany, Ireland, Italy, Switzerland, United Kingdom.

(24)

24

INVESTOR RELATIONS

financial-communication@quadient.com

https://invest.quadient.com/

NEXT EVENTS

• Annual General Meeting: 1 July 2021

• Education session – MRS

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