The Cloud vs. the Back-Office. Which is right for you?

The Cloud vs.

the Back-Office

Introductions

NetSource One

•

We help, guide and support frustrated and

overwhelmed business owners who want

Pain Free IT so that they can run their

Introductions

My Background

•

Started in mainframe with Burroughs

•

Steve Ballmer/Ray Noorda (Microsoft

-LANDA)

•

Steve Jobs (NeXT - Businessland)

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Started Trivalent 1991 – sold 2011

•

VP of Cloud Practice for Zenith Infotech

Is the Cloud right for me?

The Cloud vs. the Back Office

What is the “Cloud”?

Current state of the Cloud

When should I make the switch?

Government and the Cloud

Which is right for you?

1

2

3

4

How to view technology

• Smart Phone – SNACK!

• Tablet – DINING!

• PC/MAC – COOKING!

Why is this important?

• Updates on PC software?

• Updates on phone or tablet?

• Updates on cloud software?

Evolution of IT services

Time “Internal IT”

Outside Hourly Support

All Inclusive Projects

What is the “Cloud”?

• “Cloud” can refer to any computer

resource that is accessed outside of your local device.

• Cloud is a delivery mechanism, NOT

where it resides! (It’s a matter of degrees)

• Time for Cloud 101

(Forecast: Cloudy with a chance of Apps!) 1. Increased

Collaboration 2. Decreased

up-front and capital expenditure costs 3. Maximized security 4. Environmentally

Cloud – remote resources!

Standard Back Office/ Traditional IT

Apps run here!

Data Stored here!

Cloud – remote resources!

Data and Apps Stored here! Keystrokes

entered here!

Screen info sent this direction!

Cloud Servers

Internet Thin Clients

Cloud Definition

•

Cloud computing is a model for enabling

ubiquitous, convenient, on-demand network

access to a shared pool of configurable computing

resources (e.g., networks, servers, storage,

applications, and services) that can be rapidly

provisioned and released with minimal

management effort or service provider interaction.

Cloud Definition

•

This cloud model is composed of five essential

characteristics, three service models, and four

deployment models.

Essential Characteristics – 5 areas

• On-demand self service

• Broad network access

• Resource Pooling

• Rapid Elasticity

Essential Characteristics

• A consumer can unilaterally provision computing

capabilities, such as server time and network storage, as needed automatically without requiring human interaction with each service provider.

Essential Characteristics

• Capabilities are available over the network and accessed

through standard mechanisms that promote use by

heterogeneous thin or thick client platforms (e.g., mobile phones, tablets, laptops, and workstations).

Essential Characteristics

• The provider’s computing resources are pooled to serve

multiple consumers using a multi-tenant model, with different physical and virtual resources dynamically assigned and

reassigned according to consumer demand. There is a sense of location independence in that the customer generally has no control or knowledge over the exact

location of the provided resources but may be able to specify location at a higher level of abstraction.

Essential Characteristics

• Capabilities can be elastically provisioned and released, in

some cases automatically, to scale rapidly outward and inward commensurate with demand. To the consumer, the capabilities available for provisioning often appear to be unlimited and can be appropriated in any quantity at any time.

Essential Characteristics

• Cloud systems automatically control and optimize

resource use by leveraging a metering capability at some level of abstraction appropriate to the type of service (e.g.,

• storage, processing, bandwidth, and active user

accounts). Resource usage can be monitored, controlled, and reported, providing transparency for both the provider and consumer of the utilized service.

Service Models – 3 delivery models

IaaS

• Infrastructure as a Service (IaaS) – example usage

• _Servers • Backup • Databases • Security

IaaS Providers

• Infrastructure as a Service (IaaS) - providers

PaaS

• Platform as a Service (PaaS) – example usage

• _{Functions over fixtures!}

• “Easier to manage and control for the average user” • Allows for customization

PaaS Providers

• Platform as a Service (PaaS) – providers

SaaS

• Software as a Service (SaaS) – example usage

• True apps in the “Cloud” • Some customization

• Mainstream direction for most software platforms

SaaS Providers

• Software as a Service (SaaS) – providers

Deployment Models – 4 kinds

•

Private Cloud

•

Community Cloud

•

Public Cloud

Private Cloud

• These are services that are delivered in the same format

as Public Cloud but are delivered on DEDICATED INFRASTRUCTURE.

• These can be local or remote.

• Examples of delivery mechanisms that these may use are:

• Citrix

• Terminal Services

Community Cloud

• The cloud infrastructure is provisioned for exclusive use

by a specific community of consumers from organizations that have shared concerns (e.g., mission, security

Public Cloud

• These are cloud services that exist OUTSIDE of the local

organizational infrastructure that are hosted on SHARED INFRASTRUCTURE.

• The cloud infrastructure is provisioned for open use by the

general public. It may be owned, managed, and operated by a business, academic, or government organization, or

• some combination of them. It exists on the premises of the

Hybrid Cloud

• The cloud infrastructure is a composition of two or more

distinct cloud infrastructures (private, community, or public) that remain unique entities, but are bound together by

By Type of Cloud - Who owns what?

You or the Provider?

Public

Private

Hybrid

Servers

Software

Data

(At least most of the time!)

By Location of IT - Who owns what?

You or the Provider?

Back Office

IaaS

SaaS

Servers

Software

Data

(At least most of the time!)

Current State of the Cloud

• 64% of all business owners have a

“good” concept of what the cloud is! So who is using the cloud?

Growth of Cloud Adoption

100% Cloud Adoption Rate

12% 26% 70% 0% 10% 20% 30% 40% 50% 60% 70% 80% 2015 2017 2025

Plans for the Cloud

Do you know who is making the

decisions to move to the cloud?

•

40% of SaaS Purchases are being

Is the Cloud right for me?

• Let’s look at some of the factors that

you need to be concerned with when it comes to choosing if you go “cloud” or not!

(Square peg – round hole theory)

Reasons to go to the Cloud

ADMINISTRATION - Easier software access, easier disaster recovery, reduced system

admin, rapid deployment

COST - Low capital investment, fewer IT staff needed, transforms capital expenses to

operating expenses

PARTNERSHIP - Improved collaboration, easier to partner with other orgs.

Other deciding factors

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Major hardware or software upgrade

•

Expanding beyond one location

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Price/performance costs

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Compliance with regulations

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Strong BYOD movement

Reasons to avoid the cloud

Bandwidth

Other reasons people are not going!

LACK OF KNOWLEDGE - Inadequate training, no management support for cloud, no funder

support

COST - Monthly costs, setup costs, migration costs, Internet costs

DATA SECURITY - Data security concerns, data loss concernsissues, general lack of trust

LACK OF TRUST - Cloud not ready to depend on, integration issues, general lack of trust

NONCONTROLLABLES - Gov’t regulations, unstable electric grid, lack of dependable …

Security Considerations

•

Often stated as one of the top concerns,

however…..

•

As long as the Cloud provider has the right

certifications/authorizations the Cloud

Common IT Myths

Common IT Myths

•

Once I go to the cloud I no longer need to

worry about any local IT!

•

Will you still have?

•

PC’s/tablets/thin clients?

•

Switches?

•

Printers?

•

Routers/Firewalls?

Bottom line on “IF”

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It’s not a matter of IF, it’s a matter of when

you will migrate to the cloud!

•

There will always be some local apps but

When should I switch?

• Let’s look at some of the factors that

you need to be concerned with when it comes to WHEN you go to the

“cloud” !

Timing is everything….

Timing and planning will be a critical

aspect of your plans to embrace the

Cost Considerations

•

Decision Matrix

•

High cost savings with little effort

•

Low cost savings with little effort

•

High cost savings with large effort

•

Low cost savings with large effort

•

Hard & Soft Costs

Cost Considerations

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Software and Hardware License Fees

•

VMWare

•

Microsoft

•

Specific Applications

•

Green Aspects

CapX vs OpX

•

The Cloud will fall into a more operational

Government and the Cloud

• Let’s look at some of the factors that

you need to be concerned with that specifically impact government!

At the end of the day technology only

serves the

What is happening right now!

Skyhigh Cloud

Where do the real threats come

from?

Just 7%

sector orgs surveyed

reported an insider threat last year!

But 82%

Bottom Line

•

It’s not IF, it’s WHEN!

•

Remember, it’s all a matter of degrees!

Richard Reiffer

Global Cloud Consulting

[email protected] (616) 437-7970

Andy Skrzypczak NetSource One, Inc.

[email protected] (989) 498-4534

Questions?