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Microsoft Cloud Workshop - Summary of an Interesting Case Study

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Cloud Workshop

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Goals

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What is cloud?

Infrastructure as a Service Platform as a Service Software as a Service Hybrid Cloud Composable services

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Microsoft’s Datacenter Evolution

Containers Scalability and …Sustainability Datacenter Co-Location Generation 1 Modular Datacenter Generation 4 Server Capacity Rack Density and Deployment

Quincy and San Antonio Generation 2

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Reduced

dependency on L2 switching

Migrating from Enterprise to

Cloud Scale

Enterprise Scale Cloud Scale

Never Failed Over <30 Second RTO

Mode Active/Backup Active/Active

Expectation of Infrastructure 5 “9s” 3 “9s”

Complexity Extreme Complexity/Custom Hardware Easily Standardized/Commodity Hardware

L2 Fault Domain ~20,000 servers 20 servers

Protocols & Topology Legacy Robust protocols and simple topology

Integration Loose Tight

Service Availability Wholly dependent on Infrastructure Outstrips infrastructure SLA

Active Backup Backup

Manual L2 Failure Domain Backup L2 Failure Domain Active Automated

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The power of “And”

1970s and 80s | Mainframe

1990s | Client / Server 2000s | Web

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NIST Cloud Definition

1. On-demand self-service

2. Ubiquitous network access

3. Location independent resource pooling

4. Rapid elasticity

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On Demand Self Service

How long does it take you to enable a new user? Are additions/deletions centralized decentralized? How many people are involved with the deployment?

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Ubiquitous Network Access

What’s your Network performance?

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Location Independent Resources

How do you manage business continuity / disaster recovery? Where are your critical servers?

Who has your Servers?

Are you aware of single points of failure?

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Rapid Elasticity

What is the most demanding seasonal workload in your environment? How have you addressed this workload today?

Are there business needs that you’ve needed to postpone due to capacity challenges?

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Pay Per Use

Are your project funds increasing or decreasing?

How long did it take to get your last capital project through approvals? How many seasonal staff work in your city?

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Decision Points Stakeholders Customer Questions Answered & Decisions Made

Governance CIO & key stakeholders Who in my organization will own key decisions on cloud solutions, and Office 365 specifically? How can I ensure all stakeholder needs are met?

Capability &

Technical Fit IT What is Office 365? How will these solutions work in my environment? Why, when and how should I transition to Office 365? How do I get ready?

Lifecycle Services IT What deployment consulting services do I need? How do I prepare for the migration? How do I migrate? Which support offerings underpin Office 365?

Transaction Procurement & Finance How are the contracts structured, and what is the best way to transact?

Business Value LOB Groups, CIO, CFO What is the business case for this project?

Legal & Compliance Legal & Procurement What are the risks and legal / regulatory considerations for my industry and my geography?

Security, Privacy,

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Common Myths

1. It’s all Internet

2. All clouds are equal

3. You’ll lose ownership of your data

4. You can’t mix and match cloud services 5. Providers arbitrarily pile data

6. Data Tsunami response to warrants 7. Provider staff Cloud Browse

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Making the right cloud choice

Cu st o m iz at io n High (In-house) Low (External) SE N SI TI V IT Y Low (Public domain) High

(Internal Use Only)

Public Cloud Community Cloud Private Cloud COST* $3-10/user/month (Public cloud) $30-100+/user/month (Private cloud)

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5 question delta PIA for int’l services

1. What phones are used within your organization?

□ iPhones □ Android □ Blackberry □ Windows Phone □ Other

2. What policies do you apply to BYOD devices?

□ Password □ Remote Lock □ Remote Wipe □ Device Encryption □ Other 3. Is web storage ever used to share files between your organization and others?

□ SkyDrive □ DropBox □ CloudDrive □ iCloud □ Other

4. Do you have “Social Straddlers” in your Org?

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Delta Privacy Impact Assessment

It’s all about the data.

How do you categorize your data today?

How many sensitivity levels do you employ? Do all you employees work with Citizen data? What programs are the most accessed?

What Retention periods do you enforce?

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Security

Security Capability Your Environment

Currency (What versions of Software are you running? Updates (How quickly can you deploy an update?)

Audit (What do you audit? How often?) Service Levels Security Standards Penetration Testing Separation of Duty Microsoft Cloud N, N-1 100% Updates

ISO 27001, SSAE 16, FISMA, HIPPA, PCI,

99.999%

FIPS, NIST, FISMA Regular Pen-test

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Getting Comfortable

1. Select a service to be provided

2. Assess the compliance environment 3. Review the current “as-is” environment 4. Conduct preliminary PIA & TRA

5. Pilot the service

6. Assess the risk delta 7. Review the SLA

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Shareholder Value

Revenue Growth Operating Margin(after taxes) Asset Efficiency Expectations

Volume Price Realization

Selling, General & Administrative (SG&A) Cost of Goods Sold (COGS) Income Taxes Property, Plant& Equipment (PP&E)

Inventory Receivables& Payables CompanyStrengths ExternalFactors

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Public Value

Policy Outputs

and Outcomes Efficiency Quality of ServiceExperience Public Trust

Improved policy outcomes

Faster policy

delivery Lower cost

Variable cost base Transparency Accessible Services and data Citizen Engagement and participation Enhanced

security Greater sustainability

How to quantify Cloud Benefits

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Quantify Benefits of Cloud

1. COST – Reduce Capex

2. COST – Reduce OPEX

3. Faster Time to Market

4. Flexibility

5. Improved Service Level

6. Improved Peak Service Performance & Asset/Resource

Utilization

7. Improved Seasonal Capacity Management

8. Rapid development of New Businesses

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reduced management

cost reductions increased productivity

conferencing savings real estate savings reduced IT management avoid deployments / upgrades

reduced travel costs reduced emissions

eliminate h/w; 3rdparty s/w

eliminate deployments improved IT security improved archiving / comp hybrid services / workloads

evergreen / upgrade ease

individualized work styles true mobility support better user experience

improved availability embrace complexity

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Imagine Medicine

in the 1300’s Barbers had limited tools In the early 1600s Galileo and van Leeuwenhoek began experimenting with the Microscope Remember how you felt the first time you saw images from the Hubble

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Open Data

1. Are you deploying Open Data? 2. What data are you publishing?

3. Is your open data simply a Bucket of Bits?

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© 2012 Microsoft Corporation. All rights reserved.

This presentation is for information purposes only. Microsoft makes no warranties, express or implied, in this summary.

Microsoft, Active Directory, Bing, BizTalk, Excel, Forefront, InfoPath, Kinect, Lync, Microsoft Dynamics, SharePoint, Silverlight, SQL Azure, SQL Server, Surface, Visual Studio, Windows, Windows Azure, Windows Mobile, Windows Server, and Xbox are trademarks of the Microsoft group of companies.

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

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