Outcome Plan
The Family Outcome Plan has been created to help identify and address the needs of families who face multiple complex needs, as set out in the 6 criteria below:
1. Parents and children involved in crime or anti-social behaviour.
2. Children who have not been attending school regularly.
3. Children who need help: children of all ages, who need help, are identified as in need or are subject to a Child Protection Plan.
4. Adults out of work or at risk of financial exclusion or young people at risk of worklessness.
5. Families affected by domestic violence and abuse.
6. Parents and children with a range of health problems.
These also link with the Northumberland Corporate Priorities for 2013 – 2017:
Economic Growth Our aim is to promote a more prosperous county through sustainable economic growth that provides residents with ready access to high wage and skilled jobs and opportunities to create thriving businesses
Places and Environment
Our aim is to maintain and further improve the quality of our towns, villages and countryside, and make it easier for residents to access services and high quality, affordable homes and to travel using different modes of transport
Health and Well Being Our aim is to ensure that everyone has the
opportunity to lead healthy, independent lives for as long as possible and to safeguard our most vulnerable residents in a way that maintains their dignity and confidence Stronger Communities
and Families Our aim is to ensure that all residents genuinely feel safe, belong, and have a say in how the county is run, and to provide a range of quality community and cultural services and facilities which inspire creativity and participation
Developing the Organisation Our aim is to grow a unified Council where all staff and elected
members understand their role and are collectively motivated to deliver excellent services as effectively and
efficiently as possible within our limited resources
Northumberland Supporting Families Partnership aims to improve outcomes for children and intervene earlier with families who have multiple complex needs, therefore for the family to be identified the following age thresholds must be met:
Identified Need Age Threshold
If a child is involved in crime or anti-social behaviour The identified family member should be between 10 and 18 years old. All family members over 18 years old are considered adults.
If a child has not been attending school regularly or has been excluded The child should be under 16 years old or will turn 16 years old by the end of the school summer holidays of that academic year. This rises to 25 years old if the child or young person has an Education Health Care Plan (EHCP) or a Statement of Educational Needs (SEN).
If a child or young person is not in Education, Training or Employment They should be 16-18 years old.
If the child has been identified or assessed as needing Early Help or other statutory involvement as defined within the Children Act 1989
The child should be under 18 years old.
Families should have a minimum of two out of the six criteria and be prioritised as follows:
Families with more than one family member contributing to multiple needs, which are most likely to benefit from an integrated whole-family approach.
Families who are the highest cost to the public purse, therefore those who may have several criteria.
An adult who has parenting responsibilities for children within a family who does not live with that family may account for up to one criteria for that family.
The plan promotes a common set of measureable outcomes for all agencies and partner organisations to provide support which will reduce risk and vulnerability for families, whilst encouraging service transformation towards a whole-family approach, reducing the need for multiple service interventions.
Success must be demonstrated by proving ‘significant and sustained progress or continuous employment’ using the outcome measures detailed in each criteria. Every identified criteria must have an outcome proving ‘significant and sustained progress’ to evidence overall success and reduce the need for future re- referrals into higher tiered services.
1. Parents and children involved in crime and antisocial behaviour (ASB)
Strategic Link Indicator
Safer Northumberland Partnership Plan 2014 - Priority 1: Reduce Crime, Disorder and Antisocial Behaviour
Police and Crime Plan 2013 -2018:
Reduce Antisocial Behaviour Domestic Violence and Abuse Reduce Crime
Northumbria Community Rehabilitation Company strategic planning
framework 2014-15
The National Probation Service priority is to protect the public by the effective rehabilitation of high risk offenders, by tackling the causes of offending and enabling offenders to turn their lives around.
Children’s Social Care Service Statement 2015 – 17: Performance Framework : Reduction in first time entrants to the Youth Justice System aged 10-17 and reduction in rate of proven re-offending by young people
a. Child who has committed a proven offence in the previous 12 months.
b. Adult prisoner who is less than 12 months from his/her release date with parenting responsibilities.
c. Adult currently subject to licence or supervision (post release) with parenting responsibilities.
d. Adult currently on a community order or suspended sentence order with parenting responsibilities.
e. Child referred to Northumberland Adolescent Service due to offending (including Early Diversion intervention) or ASB concerns over the last 12 months.
f. Adult or child who is involved in an ASB incident (formal or informal) in the last 12 months.
g. An Adult or Child perpetrator of ASB who has been risk assessed by Community Safety over the last 12 months.
h. An Adult or Child perpetrator of ASB who has been referred into the Victim Offender Location (VOL) or ASB Risk Assessment Conference (ASBRAC) over the last 12 months.
i. Anyone subject to a letter 2 warning due to ASB or anyone under 18 years of age who has been stopped with alcohol in a public place two or more times within a period of 12 consecutive months (s. 30 Policing and Crime Act 2009) over the last 12 months.
j. A household with more than two police call outs to their home address due to criminal or ASB type behaviour over the last 12 months.
k. A household who has had an ASB intervention by a Housing Provider over the last 12 months.
‘Significant and Sustained’ Outcome Period
Sustained Data Source
Reduce the number of families involved in crime and anti-social behaviour OFFENDING
1.1 That there has been no offending for 6 months.
1.2 That there are no outstanding criminal matters.
ASB
1.3 The Community Safety Risk assessment has reduced to and remained at low or below for 6 months.
1.4 That no member of the household remains open on a VOL or ASBRAC template as a perpetrator of ASB.
1.5 If none of the above are relevant that there has been no police call outs to the household for 6 months.
1.6 If none of the above are relevant that no further intervention has been required over 6 months.
All: 6 months unless a set period of intervention has been offered or implemented.
Where a custodial sentence was imposed, 6 months from release date.
Childview/Police
Childview/Police
Community Safety
VOL/ASBRAC Templates
Police
Police/Housing Provider/Integrated Children’s System (ICS) /Childview
2. Children who have not been attending school regularly
Strategic Links Indicator
Northumberland County Council Service Statement – Education and Skills 2015 – 2017 :Reduction in number of permanent exclusions from primary schools in previous 12 mths, number of permanent exclusions from secondary schools in previous 12 mths, % fixed period exclusions from primary schools,
% fixed period exclusions from secondary schools and reduction in
% of 16 - 18 year olds a) Not in education, employment or training b) Not Known
a. A child who is persistently absent (over 10% absence) from school for an average across the last 3 consecutive terms.
b. A child who has received at least 3 fixed term exclusions in the last 3 consecutive school terms; or a child at primary school who has had at least 5 school days of fixed term exclusion in the last 3 consecutive terms; or a child of any age who has had at least 10 days of fixed term exclusion in the last 3 consecutive terms.
c. A child who has been permanently excluded from school within the last 3 school terms.
d. A child who is in alternative educational provision for children with behavioural problems.
e. A child who is neither registered with a school, nor being educated in an alternative setting.
f. A child nominated by education professionals as having school attendance problems of equivalent concern to the indicators above because he/she is not receiving a suitable full time education.
‘Significant and Sustained’ Outcome Period
Sustained Data Source
All school age children in every family for whom significant and sustained progress is claimed must have:
2.1 Children are in suitable education (as defined in ss. 7 and 19 of the Education Act 1996) and are attending at least 90% of possible sessions on average across 3 consecutive terms.
2.2 Fewer than 3 fixed term exclusions and less than 5 days (primary) or 10 days (secondary) fixed term exclusions and have no permanent exclusions.
2.3 If a child is no longer of statutory school age, they must be in education training or employment.
Statutory school age only over 3 consecutive terms
School Census/EMS
EMS/School Census
Employability & Skills data or Worker records
3. Children who need help
Strategic Links Indicator
Children and Young Peoples Plan 2011 - 2014
Young Carers Action Plan 2013
Northumberland Safeguarding Board Early Help May 2014
Northumberland Safeguarding Board Neglect Strategy May 2014
Northumberland County Council Service Statement – Education and Skills 2015 – 2017: % children taking up the Statutory entitlement to early education for all eligible 2 year olds
Children’s Social Care Service Statement 2015 – 17: Develop early help services and increase the proportion of referrals which result in an Early Help Assessment and Plan.
a. Child who has been identified or assessed as needing early help.
b. Child ‘in need’ under Section 17 of the Children Act 1989.
c. Child who has been subject to an enquiry under Section 47 of the Children Act 1989.
d. Child subject to a Child Protection Plan.
e. Eligible children not attending/engaging with 2/3/4 year old Early Years Entitlement (EYE) for at least 90% of available provision.
f. Children with Special Educational Needs (SEN).
g. Children identified as a Young Carer.
h. Families where a child has been reported as missing by the police or a child has been identified as at risk of sexual exploitation.
‘Significant and Sustained’ Outcome Period
Sustained Data Source
3.1 Any family who has an Early Help Assessment (EHA) and have all their outcomes successfully met and the plan maintained or who has stepped down to universal services and been sustained at that level.
3.2 Any child who has been subject to a statutory social work intervention (s47, s17, Child Protection Plan) has successfully been stepped down to an Early Help Assessment or universal service level and not been re-opened as a case.
3.3 2/3/4 year olds accessing 90% of the Early Years Entitlement (EYE) provision available to them.
3.4 Child who requires it has an education health and care plan put in place which meets their continued needs as agreed at their first annual review.
3.5 Children with SEN are achieving the progress measures set in their Individual Education Plan (IEP).
3.6 Children with SEN are not permanently excluded and have less than three fixed term exclusions over three terms.
3.7 Children and young people reported as going missing are identified and supported on a multi-agency basis to stay safe and no incidents of going missing as compared to the previous six months.
3.8 Children, young people and vulnerable adults (those supported by the leaving care team) at risk of sexual exploitation have a multi-agency assessment and plan in place. Those that have been referred to the multi-agency Risk Management Group (RMG) have had their risk reduced to ‘low’ and have been taken off the RMG log for 6 months or more.
12 months
12 months
2 consecutive terms
12 months
6 months
3 consecutive terms
6 months
6 months
EHA database
ICS
Early Years database Worker report
SEN Database
IEP
School census/EMS
Police/Barnardos Missing Worker
Risk Management Group database
4. Adults out of work or at risk of financial exclusion and young people at risk of worklessness
Strategic Links Indicator
EMPLOYABILITY AND SKILLS SERVICE BUSINESS PLANNING FRAMEWORK 2012- 2014 - medium term aim - Increase youth and adult employment throughout Northumberland
The Northumberland Economic Strategy 2015- 2025 : Developing a competitive labour force
Achieving Health and Wellbeing in Northumberland – April 2014
Northumberland Local Development Plan Core Strategy Issues and Options
Sustainability Appraisal May 2012 and district area plans
Northumberland:Resilient for the Future Sustainable Community Strategy for Northumberland - May 2011
a. Adult in receipt of out of work benefits (or) adult claiming Universal Credit and subject to work related conditions.
b. Child about to leave school with few or no qualifications and no planned education, training or employment.
c. Child or young person who is not in education, training or employment.
d. Parents and families referred by professionals at being at significant risk of financial exclusion.
e. Any over 18 with two or more of the following vulnerability indicators:
i. No bank account, ii. No household insurance,
iii. Unable to access standard credit such as loans, overdrafts and credit cards/use of illegal/high cost/doorstep lenders,
iv. Rent/Council tax arrears, v. Non-payment of debts, vi. Difficulties budgeting,
vii. Evidence of fuel poverty -fuel costs that are above average resulting in a residual income below the official poverty line,
viii. Use of a foodbank,
ix. Three Northumberland Emergency Transition Support (NETS) applications over 12 months,
x. Difficulties accessing transport or Education, Employment or Training (EET) provisions due to living in a rural or isolated location with limited transport links,
xi. Referred into the Department of Work and Pensions (DWP)/NETS Universal Credit pilot, to ensure financial inclusion.
‘Significant and Sustained’ Outcome Period
Sustained Data Source
4.1 Move off Job Seekers Allowance and sustain employment.
4.2 Move off out of work benefits (excluding Job Seekers Allowance) and sustain employment.
4.3 Outcome Star1 (Family Star Plus) ‘Progress to Work’ is scored 6 or above.
4.4 Outcome Star1 (Family Star Plus) ‘Home and Money’ is scored 7 or above.
4.5 Adult has entered Education, Training or Voluntary Work.
4.6 16-19 year old recorded by Employability and Skills as entering Education, Training or Employment.
4.7 A Debt Management Plan of some form is in place (including an Individual Voluntary Agreement (IVA)/Debt Relief Order), following engagement with appropriate money advice service or support.
4.8 Engagement and successful completion of the Universal Credit Pilot following identification by NETS.
4.9 No applications to NETS or further Debt Support needed.
26 out of 30 weeks
13 weeks
6 months
6 months
6 months or period of the course if shorter and completed
No longer NEET
6 months
Completion
6 months
DWP/JCP
DWP/JCP
Service/Worker
Service/Worker
Worker
Employability and Skills
Worker
NETS
NETS
1 http://www.outcomesstar.org.uk/
5. Families affected by domestic violence and abuse
Strategic Links Indicator
Safer Northumberland Partnership Priorities:
Priority 2: Vulnerability
Police and Crime Plan 2013 -2018:
Putting Victims First
Domestic Violence and Abuse
a. Young person or adult known to local services as previously, currently or at risk of experiencing domestic violence or abuse.
b. Young person or adult known to local services as having perpetrated an incident of domestic violence or abuse in the last 12 months.
‘Significant and Sustained’ Outcome Period
Sustained Data Source
5.1 No Police reports of domestic violence.
5.2 Perpetrator within the family commits no further offences linked to domestic abuse.
5.3 Increased safety for a family as demonstrated using the following measures:
i. Safelives - Domestic Abuse Support Hub (Safelives DASH) score above 14 (11 for 16-18 year olds) falls below 142 (11 for 16-18 year olds).
ii. Safelives DASH score below 14 (11 for 16-18 year olds) is reduced by 25%.
12 months
12 months for an adult/6 months for a young person
12 months for adults 6 months for a Young person
Police
Child View/Police
Worker/Swift/Child View
6. Parents and children with a range of health problems
Strategic Links Indicator
Northumberland Alcohol Harm Reduction Strategy (Young People) 2013- 2018
Achieving Health and Wellbeing in Northumberland – April 2014
Strategy for Improving the Emotional Health and Wellbeing of Children and Young People in Northumberland 2015 – 2020
Northumberland Joint Strategic Needs Assessment Executive Summary February 2012
a. An adult who has parenting responsibilities or a child, with mental health problems.
b. An adult with parenting responsibilities or a child, with a drug or alcohol problem.
c. A new mother who has a mental health or substance misuse problem and other health factors associated with poor parenting and/or is receiving a service through the Family Nurse Partnership (FNP).
d. Adults with parenting responsibilities or children, who are nominated by a professional as having mental health or
physical health problems of equivalent concern to the indicators above. This may include unhealthy behaviours resulting in problems such as obesity, malnutrition or diabetes.
e. Families where a child has had a baby tooth removed because of tooth decay.
f. Families where there is a teenage pregnancy (mother or father).
‘Significant and Sustained’ Outcome Period
Sustained Data Source
6.1 No representation at adult mental health.
6.2 No presentation at adult mental health services (following brief therapy or other appropriate service).
6.3 Drug or alcohol treatment completed successfully and no representation to treatment.
6.4 No presentation to drug or alcohol services (following brief intervention or other appropriate service).
6.5 Graduation from FNP.
6.6 Evidence of engagement with relevant health service and improvement in condition resulting in discharge from service or ongoing support if required due to long term condition.
6.7 Outcome Star (Family Star Plus) Health Sections are all scored 7 or above for
'Physical Health' and 'Your Well-being' and 8 or above for 'Meeting Emotional needs'.
6.8 No further removal of a baby tooth and evidence of regular dental check-ups.
6.9 No repeat pregnancy.
6 months
6 months
6 months
6 months
2 years
6 months
6 months
18 months
24 months
Northumberland, Tyne and Wear NHS Foundation Trust (NTW)/Worker
NTW/Worker
Sorted/Northumberland Reduction Partnership (NRP)/Worker
Sorted/NRP/Worker
FNP
Worker Report, Start/End Assessments or NTW Questionnaires such as Strengths and Difficulties Questionnaire (SDQ), Children’s Global Assessment Scale (CGAS), Health of the Nation Outcome Scales Child and Adolescent Mental Health (HoNOSCA) or Global Based Outcome (GBO).
Worker
Worker/Family Report
Worker/Records
Abbreviation Service/Definition ASB Anti-Social behaviour
ASBRAC ASB Risk Assessment Conference
CAF Common Assessment Framework
CCN Child Concern Notification
CGAS Children’s Global Assessment Scale Childview Youth Offending Data System DWP Department of Work and Pensions EET Education, Employment or Training EHA Early Help Assessment
EHCP Education Health Care Plan EMS Education Maintenance System
FEET Free Early Education for Two year olds (FEET) FNP Family Nurse Partnership
GBO Global Based Outcome
HoNOSCA Health of the Nation Outcome Scales Child and Adolescent Mental Health ICS Integrated Children’s System - Children’s Services Data System
IEP Individual Education Plan
IVA Individual Voluntary Agreement (Debt)
JCP Job Centre Plus
NCRC Northumbria Community Rehabilitation Company
NEET Not in Education Training or Employment (DfE report definitions) NETS Northumberland Emergency Transition Support
NPS National Probation Service
NRP Northumberland Recovery Partnership NTW Northumberland, Tyne & Wear NHS Trust Police Northumbria Police
RMG Risk Management Group
Safelives
DASH Safelives - Domestic Abuse Support Hub SEN Special Educational Needs
SDQ Strengths and Difficulties Questionnaire VOL Victim Offender Location
Version History
Version Date Description Author
0.1 January -February
2015
Working Draft Mary Connor and Jennifer Middlemiss
0.2 18/3/15 Minor amendment following Partnership Group and meeting with Internal Audit
Jennifer Middlemiss
1 25/3/15 Amendments by Internal Audit Jennifer Middlemiss
1.1 14/4/15 Copy sent for approval Jennifer Middlemiss
1.2 9/6/15 Current Version – ‘draft’ removed, signatures added and updates to strategic links and minor text amendment.
Jennifer Middlemiss
1.3 15/9/15 VOL and EYE/FEET changes made Jennifer Middlemiss
Date of Next Review: April 2016
Approval and Authorisation
Name Job Title Signature Date
Author:- Mary Connor
Jennifer Middlemiss
Senior Manager, Early Intervention and Prevention Supporting Families Coordinator
M Connor J Middlemiss
14/4/15 14/4/15
Approved by:- Audit – Sharon Manuel, Assurance Officer S Manuel 23/4/15
Approved by:- Daljit Lally – Executive Director: Wellbeing and Community Health Services
D Lally 27/4/15
Authorised By:- Steven P Mason
Chief Executive
S Mason 22/5/15
