Surrey Police
Our Easy Read information and advice
booklet:
• How to contact Surrey Police.
• Safer Neighbourhood Police Teams.
• Crime prevention.
• Reporting crime.
• Support and advice.
Welcome to our Easy
Read booklet
We have written this booklet for you and the people who support you.
These could be your family, advocate and support workers.
Introduction
Keep this booklet somewhere safe for when you might need it.
Surrey is a very safe place to live.
This booklet will help you to stay safe from harm. It will also help you to keep your home and property safe.
Surrey Police will help you if something bad happens.
This booklet tells you how to contact Surrey Police and about the help we can give you.
There are lots of organisations in Surrey who can help you. We will tell you more about these organisations.
• Page 6 Pegasus - Emergency PIN Database.
• Page 7 How to contact Surrey Police.
• Pages 8 - 9 Police Stations in Surrey.
• Page 10 Our Mobile Police Office.
• Page 12 Your Safer Neighbourhood Police Team.
• Page 13 Find out about your local team.
• Page 14 Neighbourhood Watch schemes.
• Page 16 - 17 Easy Read factsheets.
• Page 18 Register your property.
Section 1 How to contact Surrey Police
Section 2 Safer Neighbourhood Police Teams
Section 3 Crime Prevention
Section 4 Reporting crime
Contents
• Page 20 We need your help to stop crime.
• Page 21 Hate crime.
• Page 22 - 23 Report crime to the Police.
• Page 24 How to report a crime.
• Page 25 What happens when you report crime.
• Page 26 Keeping you safe.
• Page 27 Victim Support.
• Page 28 The Police will investigate the crime.
• Page 29 Going to court as a victim or a witness.
• Page 30 Your notes.
Protecting your home
Easy Read Factsheet
How to protect your home from burglars.
X
This factsheet will give you tips on how to keep your home safe.
Surrey is one of the safest places in England.
The chances of your home being burgled are very low.
Ask your locksmith for locks that meet the latest British Standards.
Contents
Section 5
Support and advice
• Page 32 - 33 Anti-social behaviour.
• Page 34 - 35 Domestic abuse.
• Page 36 - 37 Fire safety.
• Page 38 - 39 Home safety.
• Page 40 Identity theft.
• Page 41 Illegal drugs.
• Page 42 Internet safety.
• Page 43 Lost pets and lost property.
• Page 44 Mate crime.
• Page 45 Missing persons.
• Page 46 Nuisance phone calls and texts.
• Page 47 Safeguarding adults.
• Page 48 Scams.
• Page 49 Stalking.
• Page 50 - 51 Travelling safely.
• Page 52 Trick or treating.
Section 1
A Pegasus card makes it easy to contact us.
Pegasus cards are free.
They can help people who find it hard to communicate with us.
There are two types of Pegasus card.
How to contact Surrey Police
There are many different ways to contact us.
PEGASUS
Emergency services staff: If presented please contact the Surrey Police control room for further information -
quoting ‘Pegasus’
“Help me help you”
cardv2GENERIC.indd 1 27/01/2014 11:15:32
PEGASUS I may find it difficult to communicate with you. Please ‘Help me help you’ and call Surrey Police on 101, quoting the reference number on
the reverse of this card “Help me help you”
ATTENTION!
POLICE/EMERGENCY SERVICES
I HAVE AUTISM
cardv2AUTISM.indd 1 27/01/2014 11:15:15
One card is for people with autism. The other card is for everyone else.
Pegasus
- emergency PIN database
A Pegasus card will make it
easy to contact Surrey Police.
Using your Pegasus card.
We will keep your information safe on our computer.
You can tell us information like your
address and how you communicate.
We will send you a Pegasus card. It will have a PIN number written on it.
Pegasus
When you contact us say ’Pegasus’ and tell us your PIN number.
Phone 101 to ask for a free Pegasus card.
We will find your information on our computer. We will be able to help you quickly.
To contact the police in an emergency dial 999 For all other calls dial Surrey Police on 101 or
01483 571212 Your ‘Pegasus’ PIN number is in the box above
If found please hand in to your nearest police station. PEGASUS
If it is not an emergency:
In an emergency always phone
999.
An emergency is when:
• a crime is happening • a criminal is nearby
• someone is at risk of injury or violence.
Phone
101
To talk to your local Police.
Go to our website
www.surrey.police.uk/contact-us
Visit your local Police Station
See pages 8 to 9 to find your local station.
999
There is a Police Station or
Front Counter in each of Surrey’s
11 Borough and District areas.
Phone 101 to speak to your local Police team.
Elmbridge
Epsom &
Ewell
Guildford
Guildford Police Station, Margaret Road,Guildford, Surrey, GU1 4QS.
Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD.
Epsom & Ewell Borough Council, The Old Town Hall, The Parade, Epsom, Surrey, KT18 5BY.
Borough and Districts of Surrey
Tandridge Mole Valley Waverley Guildford Woking Surrey Heath Runnymede Spelthorne Reigate & Banstead Epsom & Ewell Elmbridge
Surrey Heath
Tandridge
Mole Valley
Waverley
Reigate &
Banstead
Woking
Runnymede
Spelthorne
Mole Valley District Council, Pippbrook, Dorking, Surrey, RH4 1SJ.
Reigate Police Station, 79 Reigate Road, Reigate, Surrey, RH2 0RY.
Staines Police Station, 22 Kingston Road Staines, Middlesex, TW18 4LQ.
Surrey Heath Borough Council, Surrey Heath House, Knoll Road, Surrey, GU15 3HD.
Caterham Police Station, Timberhill Road, Caterham, Surrey, CR3 6LD.
Waverley Borough Council, The Burys, Godalming, Surrey, GU7 1HR.
Woking Police Station, Station Approach, Woking, Surrey, GU22 7SY.
Runnymede Civic Centre, Station Road, Addlestone, Surrey, KT15 2AH.
Our Mobile Police Office
You can visit the Mobile Police Office.
www.surrey.police.uk/contact-us/mobile-police-office
To find out where and when the Mobile Police Office visits
go to our website:
The Mobile Police Office is a van that has a police counter inside.
The Mobile Police Office visits towns and villages in Surrey every week.
You can talk to Police officers face to face.
The Mobile Police Office visits two places a day and stays
for about two hours.
From the home page of our website click ‘contact us’ to see the link to the Mobile Police Office.
Section 2
There is a Safer Neighbourhood Team covering
every town and village in Surrey.
Safer Neighbourhood Police Teams
We are your local Police and can help you.
• We help to make Surrey one of the safest places in England. • We like to get to know people. • We have meetings where you can come to talk to us.
Each Safer Neighbourhood Police Team meets with local people.
We sometimes have big community meetings to talk about important things.
We stop crime.
We keep your community safe.
We have community meetings.
You can also talk to a Police Officer in private. Phone 101.
We get to know local people.
We keep the roads safe. We stop bad behaviour.
The next map further down the page shows your neighbourhood.
For example ‘Merrow, Burpham, Slyfield & Bellfields.’
Use the map to choose which Borough you live in.
For example ‘Guildford Borough.’
Your neighbourhood page will tell you about any meetings that are
happening. You can also see photos of your local team.
You will often see a member of your Safer Neighbourhood Police Team out and about.
We like to meet local people.
Say hello and get to know your local Police.
Go to our website to find out more:
Click ‘My Neighbourhood’ on the home page of our website. www.surrey.police.uk
Drugs
Neighbourhood Watch schemes help to
keep your local area safe.
Neighbourhood Watch schemes are free to join.
They are run by local people working together with the Police.
There are over 3,500 Neighbourhood Watch schemes in Surrey.
Neighbourhood Watch meetings.
They have meetings to talk about crime and staying safe. People get to know each other and look out for each other.
People join together to look out for problems in their street or estate.
They put signs up. The signs help to stop crime.
Phone 101 to find out more about Neighbourhood Watch.
Section 3
It is important to keep yourself, your home and your
property as safe as possible.
Crime Prevention
Surrey is a very safe place to live.
It is not likely that a crime will happen to you.
Protect your home
Easy Read Factsheet
How to protect your home from burglars.
X
This factsheet will give you tips on how to keep your home safe.
Surrey is one of the safest places in England.
The chances of your home being burgled are very low.
Fit locks that conform to British Standard BS3621.
Fit strong locks on your front and back doors.
• We have a set of Easy Read
factsheets about crime prevention. • They will help you keep yourself and your property safe.
• They are free. You can print them from our website. See pages 16 - 17.
Visitors to your home
Easy Read Factsheet
How to stay safe when people come to your home.
Most people who come to your home are okay.
Bogus callers are people who try to trick their way inside your home to steal things.
Bogus callers can be men, women and even children.
If you are not sure about a caller don’t let them into your home.
Safety when out and about
Easy Read Factsheet
How to stay safe when you are out and about.
The chances of a crime happening to you are very low.
It is safer to go out with a friend.
It is safer to go out in daylight.
P
P X
Surrey is one of the safest places in England.
This factsheet will give you tips to help you stay safe.
Travelling safely
Easy Read Factsheet
How to stay safe when you are travelling.
This factsheet will give you tips on staying safe when travelling in taxis and on buses and trains.
• What to take out with you. • Places to avoid. • Looking after your valuables. • What to do if you think you are being followed.
Safety when out and about
Easy Read Factsheet
How to stay safe when you are out and about.
The chances of a crime happening to you are very low.
It is safer to go out with a friend. It is safer to go out in daylight.
P PX
Surrey is one of the safest places in England.
This factsheet will give you tips to help you stay safe.
See our ‘Safety when out and about’ factsheet. It includes: Surrey is one of the safest places in England.
The chances of becoming a victim of crime when you travel are very low.
We have designed a set of eight factsheets.
Each factsheet gives you advice about how to stay safe
from crime.
Protecting your home
How to keep your home safe and secure. Top tip: Always lock your doors and windows.
Visitors to your home
Staying safe when people come to your home. Top tip: Don’t let strangers into your home.
Safety when out and about
Staying safe when you go out in the community. Top tip: Stay away from lonely places like alleys.
Travelling safely
How to stay safe when travelling.
Top tip: Try not to travel alone or at night.
Protecting your home
Easy Read Factsheet
How to protect your home from burglars.
X
This factsheet will give you tips on how to keep your home safe.
Surrey is one of the safest places in England.
The chances of your home being burgled are very low.
Ask your locksmith for locks that meet the latest British Standards. Fit strong locks on your front and back doors.
Internet and phone bullying
Easy Read Factsheet
How to stay safe on the internet and when using your phone.
Tell someone you trust if you are bullied.
Nasty text messages. Nasty phone calls.
Sending rude pictures. Nasty computer messages.
It is important to stay safe when using the internet and your phone.
Examples of what we mean by internet and phone bullying:
Identity theft
Easy Read Factsheet
How to keep your identity safe.
It is important to keep your identity safe.
Bank information. Your address.
Important documents. Computer passwords.
Thieves can use your information to buy things and borrow money.
Examples of things you need to keep private and safe:
Mate crime
Easy Read Factsheet
How to stay safe from people who pretend to be
your friend
If anyone treats you badly you must tell someone you trust.
X
They care about you and treat you fairly.
Some people might pretend to be your friend and treat you badly.
P
People should treat you fairly and kindly.
Most friends really are friends.
Keeping secrets
Easy Read Factsheet
How to tell a good secret from
a bad secret.
Always tell someone you trust.
Everyone finds out the secret in the end.
The person wants things to stay secret.
X
Keeping a secret about a suprise birthday party is good fun.
Keeping a secret about crime or abuse is bad.
P P
Never keep a secret that makes you feel worried or scared.
There are good secrets and bad secrets.
X X
Internet and phone bullying
Staying safe on websites and on the phone. Top tip: Only ‘friend’ people you know on Facebook.
Identity theft
Keeping your name and address safe.
Top tip: Always shred letters with your address on.
Mate crime
This is about friends who treat you badly.
Top tip: Tell people you trust if you are treated badly.
Keeping secrets
This is about good secrets and bad secrets. Top tip: Don’t keep secrets that make you feel bad.
www.surrey.police.uk/accessibility
Go to our website to see the factsheets.
Register your property
Register your valuables on the Immobilise
website.
This is free to do.Things like jewellery, cameras and games consoles are also valuables.
The Police will contact you and give your valuables back to you.
Valuables are things you own like:
When the Police find lost or stolen valuables they
check the Immobilise website.
Computers. Mobile phones. Bicycles.
The website will tell the Police if the valuables belong to you.
Go to: www.immobilise.com
Section 4
The Police will help you stay safe. They will help to
stop bad things happening to you and other people.
Reporting Crime
It is important to report all crime to the Police.
Report crime even if you don’t think it is serious.
• There are many ways you can report a crime.
• The Police will listen to you.
• The information you give the Police will help them stop crime and catch criminals.
All crime is wrong.
Surrey Police will help to keep you safe.
There are many different types of crime, including:
• We are on your side.
• We want you to report crime to us.
Stealing. Damage. Violence.
Illegal drugs. Abuse. Dangerous driving.
X
X
X
X
X
We need your help to stop crime
A hate crime could be committed against a person for different reasons:
Because they are disabled. Because they are gay.
Because of their ethnicity.
Because of their gender.
Because of their religion.
Surrey Police take hate
crime very seriously and
will act quickly when a hate crime is reported.
A hate crime is when a crime is committed
against a person because of who they are.
People who commit a hate crime can get tough punishments in court.
You can report a crime if you are a victim
or a witness.
Someone else can report the crime for you if you
need support.
You are a victim if the crime happened to you.
You are a witness if you saw the crime or heard about it.
A friend, support worker, family member or advocate can report the crime for you.
The Police are here to help you.
You will not get into trouble. We will help you get the support you need.
Report all crime
Report crime even if you don’t think it’s serious.
Crime can get worse if it is not stopped early.
Reporting crime helps the Police to know what is happening in the community and take action.
It can start by someone calling you names and picking on you.
If the bullying is not stopped straight away it can get much worse.
The same people may be bullying other people as well as you.
Reporting crime can help other people.
Report crime to the Police
If it is not an emergency:
Phone
101
To talk to your local Police
Go to our website:
https://my.surrey.police.uk/report/
In an emergency always phone
999
.
An emergency is when:
• a crime is happening • a criminal is nearby
• someone is at risk of injury or violence.
999
If you know anything about a crime and do not want to give your name phone: Crimestoppers on 0800 555 111.
How to report a crime
The Police will talk to you to find
out what happened.
Surrey Police has special interview rooms.
This will help them catch criminals and solve crimes.The Police may visit you at home or ask you to
come to a police station
.
This will help them catch criminals and solve crimes.
If you are a vulnerable person you must have someone with you to support you. They are called an ‘appropriate adult’.
They will write down what you tell them. This is called ‘making a statement’.
You will not have to make a statement on your own.
The rooms are very comfortable.
They have video cameras which record your interview.
People will help to keep you safe.
This is called a safeguarding meeting.
Someone from Surrey Police may visit you to talk about staying safe.
Your supporters may have a meeting to plan how to protect you.
They might not wear a uniform. They will have an ID card. They will talk to you about keeping yourself and your property safe.
Advocacy support.
Surrey Disabled People’s Partnership can find you an independent advocate.
They can help you at meetings and help you understand information. Phone: 01483 750973
Text: 07561 392818
Keeping you safe
There is help for
victims of crime.
Victim Support is a charity whose staff can help you.
To find out more:
• Go to: www.victimsupport.org.uk • Phone: 0845 30 30 900
The Police may give your name and address to Victim Support.
They will:
• Listen to how you feel.
• Tell you what may happen next.
• Help you get any extra support you need. • Tell you about any money you can claim.
The suspect can be given a caution. A caution is a written warning.
The suspect may be taken to court for a trial. This is to find out if they are guilty. If the Police catch who they think did the crime they will interview them.
The Police will do all they can to catch who
did the crime.
If they have enough evidence they may charge the
suspect with the crime.
The caution is kept on record and may count against them if they commit another crime.
It may take a few months for the trial to get to court.
There may be more than one suspect.
The Police will investigate the crime
Special measures.
Special measures can help you feel more comfortable in court.
The Judge may take
off his or her wig. support you in court.An intermediary can
Giving your evidence by video in another room. Screens in court so you
can’t see the suspect.
You will get lots of support if you need to go to court.
Going to court as a victim or a witness
You may need to go to court to say what
happened.
Your notes
If you have been a victim or a witness of a crime use this page to write notes about what happened.
Section 5
There are many other people who will help you as
well as the Police.
Support and advice
What to do about problems you might have.
Bad things do not happen very often.
• Surrey is a very safe place to live. • You have the right to live your life free from abuse and harm. • Ask for help when you need it.
Sexual abuse
This is when people scare
you or damage things.
Drunk behaviour in the street.
Drug dealing.
Damage and vandalism. Rowdy behaviour.
Dangerous driving. People picking on you.
Tell the Police about things like:
If you ever feel in danger phone 999 for the Police.
Eggs thrown at your door or nasty letters posted to you.
hate
Dumping rubbish
Writing graffiti
Your local council will help with
some anti-social behaviour.
Tell your local council about things like:
See page 53 for the phone numbers of all the local councils in Surrey.
This is a contract that says how everyone living in your home should behave.
You should have a tenancy agreement.
If someone you share a home with is causing problems talk
to your support staff or your landlord.
Noisy neighbours & loud music. Litter and dumped rubbish. Abandoned cars.
Graffiti.
Domestic abuse is when someone you are close
to treats you badly.
The person who abuses you could be a member of your family like a brother, sister, mother or father.
• Stopping you going out and stopping you talking to your friends.
• Shouting at you. • Hurting you.
• Keeping your money from you. • Making you have sex when you don’t want to.
Domestic abuse includes things like:
Domestic abuse happens to men as well as women.
Domestic abuse
Domestic abuse
Domestic abuse is wrong and you can get help.
The Police will also help you.
The Surrey Against Domestic Abuse Partnership has a website.
If you ever feel in danger phone 999 for the Police.
YourSanctuary Surrey 24 hour helpline: 01483 776822 You can also phone them for support and advice.
www.surreyagainstda.info
It is never your own fault if you are being abused.
Keep your home safe from fire.
Some fire safety tips.
Phone: 0800 085 0767 to book
a free home fire safety visit.
The Surrey Fire and Rescue Service will visit your home and give you advice about fire safety. This is a free service.
Fit smoke alarms in your home and test them every week.
P
Don’t use
candles near
things that can catch fire like
curtains. Always use a fireguard in front of an open fire. Don’t overload plug sockets in your home.
X
X
P
Always watch pans when you are cooking. Never leave them alone. Don’t block exits from your home.
Keep your keys near your door, but out of sight.
X
Always put cigarettes out
properly.
Never smoke
in bed. Always keep a phone by your bed at night.
P
P
P
Have a plan so you know how to get out of your
home safely.
Leave the house and phone 999 for the fire service.
Don’t try to put out fires yourself.
Home safety
Lock your doors when you are at home and when you go out.
Make sure your home has good locks on the doors and windows.
Keep your home safe from burglars.
See page 16 for information about our Easy Read Factsheets called ‘Protecting your home’ and ‘Visitors to your home’.
Home safety
Visitors to your home
Easy Read Factsheet
How to stay safe when people come to your home.
Most people who come to your home are okay. Bogus callers are people who try to trick their way inside your home to steal things.
Bogus callers can be men, women and even children.
If you are not sure about a caller don’t let them into your home.
Protecting your home
Easy Read Factsheet
How to protect your home from burglars.
X
This factsheet will give you tips on how to keep your home safe.
Surrey is one of the safest places in England.
The chances of your home being burgled are very low.
Ask your locksmith for locks that meet the latest British Standards.
Fit strong locks on your front and back doors.
X
Fit a safety chain to your door and use it when answering the door.
Bogus callers are people who come to your home. They try to sell you things or trick their way inside.
Never let a stranger into your home.
Surrey County Council Trading Standards
Surrey Police
Stick this outside your front door
The Consumer Protection from Unfair Trading Regulations 2008
WARNING
We do not deal with uninvited traders PLEASE LEAVE AND DO NOT RETURN Failure to do so is a criminal offence
They tell uninvited traders to leave you alone. Phone Surrey Trading Standards
on 03456 009 009 for a free sticker pack.
X
You can get a free sticker pack for your front door.
Give someone you trust a spare key for your home.
If you get locked out of home contact the person who has your spare key.
If you get locked out of home and you are not able to contact someone you trust, phone the Police on 101.
Illegal drugs
It is important to keep your private
information safe.
Home safety
Identity theft
See our factsheet about identity theft
for more advice.
Go to page 17 to find out more.
Identity theft
Easy Read Factsheet
How to keep your identity safe.
It is important to keep your identity safe.
Bank information. Your address.
Important documents. Computer passwords.
Thieves can use your information to buy things and borrow money.
Examples of things you need to keep private and safe:
Never tell people your address, bank details or website passwords.
X
Shred any letter or information that has your address
on before you throw it away.
Report crime to the Police by phoning
101
.
Or phone Crimestoppers if you don’t want to say
your name on 0800 555 111.
Keep yourself safe.
There are many drugs that are illegal.
This means that it is against the law to use them or have them in your home.
X
X
People involved in drugs often commit other crimes too. Surrey Police want to protect people from drugs.
Don’t get involved with anyone who uses or sells illegal drugs.
We want to know if people in your area are using or selling illegal drugs.
Internet safety
Take care when you talk to people
on the internet.
Most people are friendly, but some can be nasty.
Only be friends with people you know and trust on websites like Facebook and Twitter.
You can say no if someone wants to be your friend.
Never agree to meet up with people you don’t know, or you are not sure about.
Internet safety
Be careful when using websites like Facebook,
Twitter and dating websites.
X
See our factsheet about internet and
phone bullying.
Go to page 17 to find out more.
Internet and phone bullying
Easy Read Factsheet
How to stay safe on the internet and when using your phone.
Tell someone you trust if you are bullied.
Nasty text messages. Nasty phone calls.
Sending rude pictures. Nasty computer messages.
It is important to stay safe when using the internet and your phone.
If you lose or find something valuable report it
to your local Police Station.
Register your valuables on the Immobilise website - see page 18 to find out more.
The Police no longer help with lost animals.
Your local council has a dog warden who helps with lost and found pets.
See page 53 for local council phone numbers.
A microchip is put under the skin of your pet. It has your address on.
Lost property sometimes gets handed in to a Police Station.
X
Lost pets and lost property
A vet will microchip your pet.
It will cost you money.Some people may say they are
your friend but treat you badly.
They might do things like:
Mess up your home. Get you to pay for everything.
Take your things or your money. Be nasty to you.
Find out about our Mate
Crime factsheet on page 17.
Mate crime
Easy Read Factsheet
How to stay safe from people who pretend to be your friend
If anyone treats you badly you must tell someone you trust.
X
They care about you and treat you fairly.
Some people might pretend to be your friend and treat you badly.
P
People should treat you fairly and kindly.
Most friends really are friends.
Mate crime
Report mate crime.
If a friend is treating you badly tell someone you trust because this
is abuse. See page 47 to find out how to report abuse.
If it is a crime the Police will help.
If you haven’t seen someone for a while and you think they may be in danger tell the Police. Phone 101
The charity ‘Missing People’ can help search for missing people and give you support.
• Phone: 116 000 phonecalls are free • Website: www.missingpeople.org.uk
Missing persons
A person might be vulnerable if they:
• Are very young.
• Have a learning disability. • Are depressed.
• Are elderly.
• Take medication.
When is someone a missing person?
Missing persons
If the person missing is vulnerable tell the Police
straight away.
This is when people try to sell
you things or are nasty to you.
You can stop many unwanted calls.
You can make your phone number
ex-directory. This stops a lot of sales calls.
Contact your phone company for help.
This is when people say nasty things to you or stay silent.
Register with the Telephone Preference Service (TPS) by phoning 0845 070 0707.
Tell the Police if you get nasty phone calls
or text messages.
Save any nasty messages you are sent to help the Police to catch the person sending them. The Police will help to get your phone number changed.
This will stop many companies phoning you.
Mate crime
Not caring for you. Tricking you out of your money.
Being nasty or violent to you. Sexually abusing you.
Report abuse.
• In an emergency phone 999 for the Police.
All abuse is wrong.
When someone does bad things to you this is called abuse.
X
X
• Report abuse by phoning 0300 200 1005.
• In the evenings, at night and weekends phone the Emergency Duty Team on: 01483 517898.
The Surrey Safeguarding Adults Board protects people from abuse.
Missing persons
Safeguarding adults
Scams
Mate crime
Internet safety
Scams
A scam is when people try to
trick you out of your money.
Never borrow money from, or give money to someone who comes to your home.
Tell the police about scams.
Phone: 101Never tell anyone the PIN number for your bank cards.
****
X
Your bank will never ask you for your PIN number. Emails and phone calls asking you for your PIN number are scams.
Never do any of these things:
• Never send money to people you don’t know.
• Never give your bank cards to someone you don’t know. • Never reply to text messages or missed
calls from people you don’t know.
• Never reply to emails from people saying they will give you money.
This is when someone won’t leave you
alone when you have asked them to.
Tell the Police if someone is stalking you.
Go to a safe place, like a shop, and ask for help if you think you are being followed.
Following you. Waiting outside your home.
Sending you lots of messages. Phoning you all the time.
.
Stalking is wrong. The Police will help you stop it.
Stalking doesn’t happen very often
but can be very scary.
Stalking
See our Easy Read Factsheets.
See page 16 for information about our factsheets called ‘Travelling safely’ and ‘Safety when out and about’.
Travelling safely
Easy Read Factsheet
How to stay safe when you are travelling.
This factsheet will give you tips on staying safe when travelling in taxis and on buses and trains.
• What to take out with you. • Places to avoid. • Looking after your valuables. • What to do if you think you are being followed.
Safety when out and about
Easy Read Factsheet
How to stay safe when you are out and about.
The chances of a crime happening to you are very low.
It is safer to go out with a friend. It is safer to go out in daylight.
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Surrey is one of the safest places in England.
This factsheet will give you tips to help you stay safe.
See our ‘Safety when out and about’ factsheet. It includes:
Surrey is one of the safest places in England.
The chances of becoming a victim of crime when you travel are very low.
Safety when out and about
Easy Read Factsheet
How to stay safe when you are out and about.
The chances of a crime happening to you are very low.
It is safer to go out with a friend.
It is safer to go out in daylight.
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Surrey is one of the safest places in England.
This factsheet will give you tips to help you stay safe.
Try not to travel alone on buses and trains.
Try not to travel at night.
It is best to travel with another person.
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It is safer to travel in daylight.Stay safe when you are travelling.
Always book a taxi in advance.
This is safer than having to look for a taxi.
Travelling safely
Keep your car safe from thieves.
Always lock the doors and the boot of your car. If you have a garage always park your car in it. Never park your car in a dark area.
Remove the keys. Close the windows and sunroof. Don’t leave anything like clothes, bags or money inside your car.
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If you get lost it is best not to ask a stranger
for help.
Ask someone in a uniform, or go to a safer place like a shop, train station or a Police station.
Fill in an In Case of Emergency (ICE) Card and take it out with you.
ICE Card
In Case of Emergency
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You can get a free ICE Card if you live in Surrey. Phone Office Services on 01372 724425 to ask for an ICE Card.
You don’t have to answer your door.
At Halloween many children
like to go ‘trick or treating’.
They knock on people’s doors asking for sweets.
Copy or cut out the sign below and put it on your front door to
tell children that you don’t want to take part.
Local councils in Surrey
Elmbridge Borough Council Phone: 01372 474474
Epsom & Ewell Borough Council
Phone: 01372 732000 Guildford Borough Council Phone: 01483 505050
Mole Valley District Council
Phone: 01306 885001
Runnymede Borough Council Phone: 01932 838383
Spelthorne Borough Council
Phone: 01784 451499
Surrey Heath Borough Council Phone: 01276 707100
Reigate & Banstead
Waverley Borough Council Phone: 01483 523333
Woking Borough Council Phone: 01483 755855
Tandridge District Council Phone: 01883 722000
Borough Council
Local councils in Surrey
The Clear Communication People
[ Option Set One - Prism ]
The Clear Communication People Ltd
The development of this booklet was made possible by funding from The Learning Disability Partnership Board in Surrey.
Go to www.surreypb.org.uk to find out more.
PLOD (Police Link Officers for Deaf people)
Surrey Police has Link Officers who have been trained to work with deaf and deafblind people.
If you are hard of hearing or speech impaired, textphone on 18001 101 (non-emergency)
or 18000 (emergency) or text us on 07786 204020 or 999.
(register at www.emergencysms.org.uk for the 999 texting service)
You can also email us at plod@surrey.pnn.police.uk
• Easy Pics imagebank © The Clear Communication People Ltd • Photosymbols used - go to www.photosymbols.com
Version 1 - February 2014
Go to: www.communicationpeople.co.uk to find out more about our work
This booklet was developed by Mike Leat from The Clear Communication People Ltd in partnership with Liane Jarman from Surrey Police.
Special thanks to Sarah Denny, Michael Beale and Nicola Cooke The Clear Communication People Ltd user consultants for their hard work in helping to write this booklet.
Special thanks also to Barry Hobbs (KAG Advocacy) and members of the Surrey Self Advocacy Network for their support and advice. Thanks also to VoiceAbility and Surrey Disabled People’s Partnership for their support.
Phone 101 to talk to the Police. Phone 999 in an emergency.
For more advice visit the Surrey Police website: www.surrey.police.uk
