Further Particulars
Software Services Project Manager
Reference Number 047/13 Introduction
1. You will be responsible for both the Software Services and Learning & Teaching team and the delivery teams to ensure that customers are led through their transition to a hosted Learning & Teaching service based on Moodle ™, whether standard or bespoke.
The University of London
2. The University is a federation of separately incorporated, self-governing, directly-funded Colleges together with a range of central academic activities.
3. You will be employed within the central University – a separate legal body and employer from the colleges of the University, each of which is an employer in their own right.
4. The central University comprises the central academic activities, including the School of Advanced Study, a number of student and administrative services, and the central offices. Further information is available from our website at http://www.london.ac.uk/structure.html.
The Post, Duties and Person Specification
5. A detailed description of the duties and responsibilities of the post is provided by the enclosed job specification on page 3 of this document, which includes a person specification detailing the key skills and personal qualities required of the postholder.
Terms and Conditions of Service
6. The appointment will be made at an appropriate point on the Level 08 scale for Administration, Management and Professional Staff, currently from £39,516 to £46,741 per annum inclusive of £2,134 per annum LondonWeighting pro rata.
7. The post is full-time and the normal hours of work are 35 per week.
8. The appropriate occupational pension scheme is the Universities Superannuation Scheme. If you are eligible to join the Universities Superannuation Scheme you will automatically be included in Salary Sacrifice for USS Pension (SSUP). For more details on that provision please see the last page of our Terms and Conditions document (see paragraph 11).
9. The annual leave entitlement is six working weeks (30 working days) in addition to Public Holidays and such days as the central University offices are closed for certain discretionary days at Christmas and Easter.
10. The appointment will be subject to the Terms and Conditions of Service for Administration,
Management and Professional Staff and other regulations relating to employment laid down in the Financial Regulations and elsewhere; these conditions and regulations may be amended from time to time. Further details of the prevailing Terms and Conditions of Service are given in the ‘General Information for Applicants’ included in this document and the Terms and Conditions of Service are also available in full from our website at http://www.london.ac.uk/4298.html.
Method of Application
11. Please make your application online via the University of London vacancies page: http://www.london.ac.uk/jobs before the closing date on Thursday, 8 August 2013.
12. Please ensure you follow the guidance below when completing and submitting your application form:
• In the application questions section, you should address each point on the job description, providing information, examples and evidence to illustrate how you meet the criteria for the post.
• The form is designed to collect details of referees to whom we may make immediate application for a reference if required without further contact with you. Rather than ask us not to contact a referee in this way, please ensure that you provide details only of those referees with whom you have no objection to our making immediate contact.
UNIVERSITY OF LONDON
JOB SPECIFICATION
As At: May 2013
Present Grade: Level 8 AMP Established Post No:
Name of Incumbent: Vacant
Division: ULCC Section: Software Services
Job Title Software Services Project Manager
Job Summary To support the Software Services and Learning & Teaching team and the delivery teams to ensure that customers are led through their transition to a hosted Learning & Teaching service based on Moodle ™, whether standard or bespoke.
Job Content Percentage breakdown of time spent on each duty or on a related
group of duties. %
1. Working with the Head of Software Services to coordinate multiple simultaneous projects according to agreed priorities.
20%
2. Implementing a consistent approach to project management, developing reusable templates and resources to streamline future projects.
20%
3. Developing and sharing project plans with both customers and internal teams, ensuring visibility of wider project objectives.
10%
4. Working with the Head of Software Services and the delivery teams to manage resourcing across multiple projects.
10%
5. Engaging with the Learning Technology team to understand and develop customer requirements and ensure that these being delivered are the fundamental measure of project progress.
10%
6. Contributing to the agreement of customer deliverables along with reporting and removing obstacles to their achievement.
10%
7. Facilitating regular communication with the customer regarding progress and upcoming tasks.
10%
8. Managing the successful working relationship where third parties (e.g. design agencies) are involved in the project.
10%
9. Any other duties consistent with both the grade and scope of the post.
10. Any other duties reasonably required of the postholder by the head of Software Services
JOB REQUIREMENTS / PERSON SPECIFICATION
EXPERIENCE Essential Desirable
Experience of IT project management in a multi-disciplinary
environment.
Significant experience of working successfully within the educational
IT sector, including Virtual Learning Environments (VLEs).
Experience of Agile Project management methodology.
Experience of external service provision.
TECHNICAL KNOWLEDGE / SKILLS/ APTITUDE Essential Desirable
Proven experience of implementing ‘just enough’ formal project management to ensure delivery in a fast-moving, evolving business environment.
Experience of Software as a Service (SaaS) delivery.
Excellent writing skills.
Ability to work on own initiative, overcome barriers and move the project forward.
Experience of programme and project management in complex,
matrix-driven organisations. `
Experience of IT business development projects (technical IT
knowledge not required).
EDUCATION / PROFESSIONAL QUALIFICATION Essential Desirable
Holds a degree level qualification in Computer Science or equivalent vocational experience.
Evidence of on-going training and development.
Prince 2 Foundation and/or Practitioner level.
PERSONAL QUALITIES Essential Desirable
A pro-active, flexible and willing team-player.
Ability to work well within a small professional team, as well as a
larger multi-disciplinary team of IT/IS professionals. An open, enthusiastic, self-motivated individual, able to work
effectively with other functions and peers both within and external to the University.
Able to provide a supportive and helpful approach.
REPORTING LINES Reports To (Job Title) Head of Software Services Responsible for (No of staff in each grade) None
SPECIAL DEMANDS OF THE ROLE
COMPETENCY REQUIREMENTS
Competencies Essential Desirable
Proactivity and planning C
Working collaboratively with others C
Organisational commitment C
Resilience C
Problem solving and decision making C
Creativity and innovation C
Customer focus C
Interpersonal understanding C
Striving for excellence C
Self-development and commitment to learning C
Leadership B C
Performance Management B C
Adapting to change C
Managing resources B C
Commercial Awareness C
For further information on each of the competencies and relevant levels, please refer to the University’s Competency Model found here http://www.london.ac.uk/5258.html
