www.nhbc.co.uk/register | 0844 633 1000
1
Benefits of
being registered
with NHBC
Supporting your business every step of the way
£
Corporate
Annual report
Practical cost effective
News
Training
Standards
Extranet
Awards
Technical expertise
Builder
Email alerts
Integrated systems
Renewal
registration card
branded products
Free
CSS survey
Buildmark acceptance
HUG
Postal address
customer comments
Access
Customised
surveys
Calendar dates
Co-ordination
Regular feedback
Good ideas
Reports
Right first time
Technical excellence
Our partners
Bespoke service
Contact us
Email us
Discount
Home/homepage
Two way correspondance
Van stickers
A
B
!
Affordable Housing
Builder
Building Control
Energy
Health and Safety
Homeowners
Information
Services
Standards and
Technical Guidance
Sustainability
Training
Warranty
Research
Health and Safety
Events
Products and
Services
Building standards
Builder registration
Inspection
NHBC Services Ltd
Corporate structure
NHBC Foundation
£
Corporate
Annual report
Practical cost effective
News
Training
Standards
Extranet
Awards
Technical expertise
Builder
Email alerts
Integrated systems
Renewal
registration card
branded products
Free
CSS survey
Buildmark acceptance
HUG
Postal address
customer comments
Access
Customised
surveys
Calendar dates
Co-ordination
Regular feedback
Good ideas
Reports
Right first time
Technical excellence
Our partners
Bespoke service
Contact us
Email us
Discount
Home/homepage
Two way correspondance
Van stickers
A
B
!
Affordable Housing
Builder
Building Control
Energy
Health and Safety
Homeowners
Information
Services
Standards and
Technical Guidance
Sustainability
Training
Warranty
Research
Health and Safety
Events
Products and
Services
Building standards
Builder registration
Inspection
NHBC Services Ltd
Corporate structure
NHBC Foundation
£
Corporate
Annual report
Practical cost effective
News
Training
Standards
Extranet
Awards
Technical expertise
Builder
Email alerts
Integrated systems
Renewal
registration card
branded products
Free
CSS survey
Buildmark acceptance
HUG
Postal address
customer comments
Access
Customised
surveys
Calendar dates
Co-ordination
Regular feedback
Good ideas
Reports
Right first time
Technical excellence
Our partners
Bespoke service
Contact us
Email us
Discount
Home/homepage
Two way correspondance
Van stickers
A
B
!
Affordable Housing
Builder
Building Control
Energy
Health and Safety
Homeowners
Information
Services
Standards and
Technical Guidance
Sustainability
Training
Warranty
Research
Health and Safety
Events
Products and
Services
Building standards
Builder registration
Inspection
NHBC Services Ltd
Corporate structure
NHBC Foundation
£
Corporate
Annual report
Practical cost effective
News
Training
Standards
Extranet
Awards
Technical expertise
Builder
Email alerts
Integrated systems
Renewal
registration card
branded products
Free
CSS survey
Buildmark acceptance
HUG
Postal address
customer comments
Access
Customised
surveys
Calendar dates
Co-ordination
Regular feedback
Good ideas
Reports
Right first time
Technical excellence
Our partners
Bespoke service
Contact us
Email us
Discount
Home/homepage
Two way correspondance
Van stickers
A
B
!
Affordable Housing
Builder
Building Control
Energy
Health and Safety
Homeowners
Information
Services
Standards and
Technical Guidance
Sustainability
Training
Warranty
Research
Health and Safety
Events
Products and
Services
Building standards
Builder registration
Inspection
NHBC Services Ltd
Corporate structure
NHBC Foundation
Benefits to NHBC registered builders
and developers from 1 April 2015
Welcome
Being registered with
NHBC offers you so
much more than simply
being associated with
the UK’s leading builder
registration scheme and
new home warranty
and insurance provider.
Talk to us...
Call us now on
0844 633 1000
and ask for ‘
Customer Services
’,
email us on
cssupport@nhbc.co.uk
NHBC works in partnership with you at all
stages of home-building and now offers a
range of new free and discounted services
to NHBC registered builders and developers.
We have expanded our benefit offering for 2015 and
now have several brand new free and discounted
services to cover all stages of your development,
including free land sourcing and valuation advice,
discounted home exchange services, plus discounted
building materials and business insurance.
This is all in addition to the usual NHBC technical
knowledge and support and being associated with
the market-leading new home warranty and insurance
provider. This brochure highlights the full range of
services available to NHBC registered builders and
developers, many of which are free or discounted
as a benefit of your registration.
Registered
builder benefits
New
for 2015
www.nhbc.co.uk/register | 0844 633 1000 | 1
£
Corporate
Annual repor
t
Practical cost ef
fective
News
Training
Standards
Extranet
Awards
Technical expertise
Builder
Email alerts
Integrated systems
Renewal
registration card
Free
branded products
CSS survey
Buildmark acceptance
HUG
Postal address
Access
customer comments
Customised
surveys
Calendar dates
Co-ordination
Regular feedback
Good ideas
Reports
Right first time
Technical excellence
Our partners
Bespoke service
Contact us
Email us
Discount
Home/homepage
Two way correspondance
Van stickers
A
B
!
Affordable Housing
Builder
Building Control
Energy
Health and Safety
Homeowners
Information
Services
Standards and
Technical Guidance
Sustainability
Training
Warranty
Research
Health and Safety
Events
Products and
Services
Building standards
Builder registration
Inspection
NHBC Services Ltd
Corporate structure
NHBC Foundation
£
Corporate
Annual repor
t
Practical cost ef
fective
News
Training
Standards
Extranet
Awards
Technical expertise
Builder
Email alerts
Integrated systems
Renewal
registration card
Free
branded products
CSS survey
Buildmark acceptance
HUG
Postal address
Access
customer comments
Customised
surveys
Calendar dates
Co-ordination
Regular feedback
Good ideas
Reports
Right first time
Technical excellence
Our partners
Bespoke service
Contact us
Email us
Discount
Home/homepage
Two way correspondance
Van stickers
A
B
!
Affordable Housing
Builder
Building Control
Energy
Health and Safety
Homeowners
Information
Services
Standards and
Technical Guidance
Sustainability
Training
Warranty
Research
Health and Safety
Events
Products and
Services
Building standards
Builder registration
Inspection
NHBC Services Ltd
Corporate structure
NHBC Foundation
Registration c
ard
Name:
NHBC regis
tration number
:
Registration e
xpiry date:
Please visit the NHBC website t
o check current registration s
tatus www.nhbc.co.uk
Services to support
you at every stage
Free
Technical helpline
Trade discounts
Discounted
business insurance
NHBC brand use
4
Handover and
post-completion
Discounted
home
exchange services
Managed Buildmark
Acceptance (MBA)
Free
promotions through
property portals
Free
customer
satisfaction surveys (CSS)
Free
Home User Guide
(HUG)
1
Land services
Free
land package sourcing
Free
pre-site evaluation
Discounted
asset
protection insurance
Land Quality Endorsement
(LQE)
Discounted
site
appraisal report
Discounted
housing
market report
2
Design and
planning
Design advice
Technical site plan review
Free
Foundation
Depth Calculator app
3
Construction
Free
NHBC Portal
Inspections
Health & Safety
site inspections
Health & Safety
advice and training
Building Control
See page 10-11 for details and terms See page 12-13 for details and terms See page 14-15 for details and terms See page 16-17 for details and terms
Free
Technical helpline
Trade discounts
Discounted
business insurance
NHBC brand use
4
Handover and
post-completion
Discounted
home
exchange services
Managed Buildmark
Acceptance (MBA)
Free
promotions through
property portals
Free
customer
satisfaction surveys (CSS)
Free
Home User Guide
(HUG)
1
Land services
Free
land package sourcing
Free
pre-site evaluation
Discounted
asset
protection insurance
Land Quality Endorsement
(LQE)
Discounted
site
appraisal report
Discounted
housing
market report
2
Design and
planning
Design advice
Technical site plan review
Free
Foundation
Depth Calculator app
3
Construction
Free
NHBC Portal
Inspections
Health & Safety
site inspections
Health & Safety
advice and training
Building Control
See page 10-11 for details and terms See page 12-13 for details and terms See page 14-15 for details and terms See page 16-17 for details and terms
NHBC offers a wide range of services to house builders and developers.
Being NHBC registered you can access a number of these for free or at
discounted rates. These are shown in bold.
Big Savings on
Tools & Materials
Enhanced Pricing for
NHBC registered builders
We have teamed up with TradePoint to offer our registered builders trade prices on tools & materials. You’ll be sent your own NHBC/TradePoint membership card which is pre-loaded with the enhanced NHBC pricing - with savings on thousands of lines against the already low trade price.
Conveniently located in over 360 B&Q stores nationwide, TradePoint supply over 12,000 trade products needed for building and maintenance, covering Building, Timber, Plumbing & Electrical, Tools, Kitchens & Bathrooms, Workwear, and much more. All materials can be bought in-store, or ordered online/by phone for next day delivery. NHBC registered builders can benefit from a range of additional services, including brick matching, site delivery, and up to 60 days to pay with a Trade UK account card.
NHBC registered builders
will benefit from a range
of additional services,
including brick matching,
site delivery and an
in-store design service.
Savings
Business insurance
A package of business insurance products at exclusively
preferential rates from Trade Direct Insurance Services Ltd.
Not only will you receive a 10%
*discount on premiums,
you’ll also benefit from enhanced cover.
Look out for this offer from April 2015.
Trade Direct is an established insurance broker, specialising in the construction industry. It is authorised and regulated by the Financial Conduct Authority (FCA) and has over 30 years’ experience securing insurance for builders and tradesmen. Its insurance policies are all underwritten by a panel of ‘A’ rated insurers.
NHBC registered builders
can get 10%
*discount on
their business insurances
including:
Public/products liability
Employers liability
Contractor’s ‘all risks’
Professional indemnity
Tools/equipment/plant
discount
on premiums
10%
*
* Builders must be currently registered with
NHBC to receive this discount and is subject to underwriting acceptance
8 | www.nhbc.co.uk/register | 0844 633 1000
NHBC Standards – hard copy
and online
The technical manual for NHBC
registered builders
Our Standards provide the technical benchmark for all newly built homes registered with NHBC. They are regularly updated to reflect changes in legislation and build standards.
All registered builders who are actively building will receive a printed copy of the Standards.
NHBC Standards are available to view online at any time.
Helping you improve
standards and reduce
operational costs
We are here to help you build to the best possible standards.
We’ll support you throughout the entire development
process, offering guidance and advice wherever needed.
Standards Plus
A fully interactive,
online version of the
NHBC Standards
Standards Plus provides additional technical information, videos and e-learning linked to the relevant pages. Available via NHBC’s website, Standards Plus is accessible 24/7.
%
Property search Standards plus Land services
Standards Extranet Technical expertise
Renewal
registration card CSS survey Buildmark acceptance HUG
Co-ordination Regular feedback Good ideas Reports Right first time Technical excellence Our partners Contact us
Discount
Two way correspondance
Van stickers Building Control
Health and Safety
Inspection Pre-completion and handover Construction
Training Integrated systems
%
Property search Standards plus Land services
Standards Extranet Technical expertise
Renewal
registration card CSS survey Buildmark acceptance HUG
Co-ordination Regular feedback Good ideas Reports Right first time Technical excellence Our partners Contact us
Discount
Two way correspondance
Van stickers Building Control
Health and Safety
Inspection Pre-completion and handover Construction
Training Integrated systems
Technical helpline
Guidance and support
from our technical team
The NHBC Standards & Technical team is only a phone call away and is happy to assist you with any technical enquiries.
%
Property search Standards plus Land services
Standards Extranet Technical expertise
Renewal
registration card CSS survey Buildmark acceptance HUG
Co-ordination Regular feedback Good ideas Reports Right first time Technical excellence Our partners Contact us
Discount
Two way correspondance
Van stickers Building Control
Health and Safety
Inspection Pre-completion and handover Construction
Training Integrated systems
Technical Extra
Keeping you informed of important
technical news and issues
A quarterly publication (distributed in hard copy and available electronically on the NHBC website and via Standards Plus) providing a wealth of technical information on standards, regulation and compliance, guidance and good practice.
Inspection services
Undertaken throughout your build
We will inspect your plot at important times throughout the build, to help ensure it is being built in line with the best possible standards.
Local land package sourcing
A dedicated regional land manager to
help you source land
NHBC registered builders and developers now have access to a dedicated local land manager.
Countrywide’s nationally based land division sources quality on and off market sites throughout the UK, using their local area knowledge and experience of the local planning system to identify the unidentified.
From single plots to strategic land, residential to retirement,the Countrywide Land & Planning team will listen to your land
requirements, provide input and guidance on planning matters and can provide early notifications when suitable land opportunities become available.
Land services
We understand the challenges surrounding land sourcing and
acquisition, and we have the expertise to assist you throughout.
Being NHBC registered gives you access to services to help you find the right land, advice
on the valuation and development of the land, technical advice on land quality and
discounted land-related insurances.
FREE
Asset protection
insurance
We’ve negotiated a 10% discount on residential and commercial legal indemnity and title insurance products with DUAL Asset Underwriting Ltd. All of our registered builders and developers will be entitled to the discount on a range of specific risk and all risks legal indemnity policies, designed to help you manage title issues identified during land acquisition and site development, including:
easement/servitude restrictive covenants/ title conditions breaches of planning
mines and minerals
boundary issues
lack of Building Regulations.
FREE
NHBC Services Limited is an Introducer Appointed Representative of Dual Corporate Risks (FRN 312593), which is authorised and regulated by the Financial Conduct Authority. Dual Corporate Risks Limited is registered in England company No. 4160680, registered address; First Floor Bankside House, 107-112 Leadenhall Street, London, EC3A 4AF. Dual Asset Underwriting Limited is an Appointed Representative of Dual Corporate Risks Limit.
Call02031 518554
and quote ‘NHBC land offer’
Emailland@countrywide.co.uk
Call0207 337 8787 and quote ‘NHBC’
Emailnhbc@dualgroup.co.uk
Call02031 518560 and quote ‘NHBC surveying offer’
Emaillandandnewhomes@countrywide.co.uk
10 | www.nhbc.co.uk/register | 0844 633 1000
The mortgage
valuer’s perspective
Understanding the mortgage valuation process
A new service to NHBC registered builders and developers allows you to get direct contact with a qualified, RICS (Royal Institute of Chartered Surveyors) registered, Countrywide valuer through Countrywide Surveying Services, one of the largest new build valuers in the UK. This service is designed to suit smaller developers who will receive guidance on the process of valuing new build property relevant to the locality and information on the changing requirements of new build lenders.
Land Quality
Endorsement (LQE)
Brownfield risk
management and advice
We have a team of in-house LQE experts who can provide technical risk management for contaminated and brownfield land. This can help aid land negotiations, providing reduced uncertainty and increased confidence for developers.
You’ll receive reliable advice and expert guidance – all in line with our Standards.
Housing Market
Report (HMR)
Discounted subscription
for registered companies
This monthly publication includes unique site and new home reservation statistics. Collected through a detailed survey direct from house builders, these give you the earliest possible steer on housing demand.
New applicants, and those renewing in April, will receive a free electronic copy of the April edition of HMR, containing NHBC’s quarterly statistics.
50% off
Site Appraisal
Report bundles
Site Appraisal Report
This report has all the market intelligence necessary for making fast and effective land-buying decisions. It includes key local information to help you make decisions on pricing, sales rates and the profile of demand, and is delivered instantly online.
Call0844 633 1000 and ask for ‘LQE’ Call0844 633 1000 and ask for ‘Sales’
We’ll work with you from the very beginning
of your project to give you design guidance.
Services during
design and planning
We can review your plans and offer advice on your project at the very initial stages of the development. We can also offer technical advice on special projects. This helps ensure the development is being designed using the most efficient route to compliance with building regulations, before you start building.
Design advice
For the most
cost-effective route to the
required standard
NHBC works with you throughout the entire project, offering design advice at the initial stages of your build. This includes advice around sustainability, sound insulation and energy.
Technical site
plan review
Early expert advice on
complex builds
Our technical team can review your site plans prior to the commencement of the build. Our early expert advice helps ensure that complex sites and builds are being built efficiently, and to the best possible standard. This will help you keep your costs down by getting it right from the very beginning.
Foundation Depth
Calculator
Calculate correct
foundation depths
when building
near trees
This award-winning* NHBC app is available free to our registered builders. It is an effective field-based tool to help assess tree types and confirm required foundation depths when building near trees. The app is available on Android OS, iOS and Windows OS.
*Construction Marketing Awards 2014
FREE
NHBC’s award winning Foundation Depth Calculator app.
NHBC Portal
A free online application
The NHBC Portal is the most efficient way to manage your sites. The application enables you to submit new sites and documents, request quotes and run reports. All your site and plot information and NHBC contacts are in one handy place, accessible 24/7.Key features include:
Free to NHBC builder and developer
customers and their professionals.
Intelligent Site Notification and
Initial Notice (SNIN).
Simple Product Plot Schedules (PPS).
Instant warranty and
Building Control quotes.
Detailed conditions, reportable items
and builder responsible items.
Fast and efficient document
submission process.
NHBC contacts all in one place.
Advanced reporting across multiple
companies and sites.
NHBC Technical Standards online.
We’re on hand throughout the construction of your development,
to help you build to best practice.
We do this through regular inspections, and by offering expert support and advice.
In collaboration with the industry, we’ve developed the NHBC Portal, enabling you to
manage your sites easily and access information at any time.
FREE
%
Property search
Standards plus
Land services
Standards
Extranet
Technical expertise
Renewal
registration card
CSS survey
Buildmark acceptance
HUG
Co-ordination
Regular feedback
Good ideas
Reports
Right first time
Technical excellence
Our partners
Contact us
Discount
Two way correspondance
Van stickers
Building Control
Health and Safety
Inspection
Pre-completion and handover
Construction
Training
Integrated systems
Through
construction
Inspections
Ensuring builds meet
NHBC Standards
Registered builders benefit from regular NHBC inspections, carried out at important times throughout the entire build. This ensures that your homes are meeting the best standards possible.
Health and safety
site inspections
Consistent and
standardised
inspections
NHBC Health & Safety inspectors have a thorough understanding of what best practice looks like, and how to implement it. Benefits include structured standardised inspections, nationwide consistency and regional and site-level
comparison reports.
Health and safety
advice and
training
Keeping you up to date
on Health and Safety
policy and best practice
NHBC’s knowledgeable consultants are on hand to offer expert advice. Our qualified trainers are available to deliver a wide range of up-to-date Health and safety courses.
%
Property search Standards plus Land services
Standards Extranet Technical expertise
Renewal
registration card CSS survey Buildmark acceptance HUG
Co-ordination Regular feedback Good ideas Reports Right first time Technical excellence Our partners Contact us
Discount
Two way correspondance
Van stickers Building Control
Health and Safety
Inspection Pre-completion and handover Construction
Training
Integrated systems
%
Property search Standards plus Land services
Standards Extranet Technical expertise
Renewal
registration card CSS survey Buildmark acceptance HUG
Co-ordination Regular feedback Good ideas Reports Right first time Technical excellence Our partners Contact us
Discount
Two way correspondance
Van stickers Building Control
Health and Safety
Inspection Pre-completion and handover Construction
Training
Integrated systems
Building Control
Helping you to meet Building Regulations
NHBC offers Building Control, and we have 30 years’ experience and 400 technical experts to call on in-house. Our project portfolio ranges from traditional residential developments to the most prestigious, contemporary commercial and mixed-use schemes in England and Wales.
%
Property search Standards plus Land services
Standards Extranet Technical expertise
Renewal
registration card CSS survey Buildmark acceptance HUG
Co-ordination Regular feedback Good ideas Reports Right first time Technical excellence Our partners Contact us
Discount
Two way correspondance
Van stickers Building Control
Health and Safety
Inspection Pre-completion and handover Construction
Training
Integrated systems
%
Property search Standards plus Land services
Standards Extranet Technical expertise
Renewal
registration card CSS survey Buildmark acceptance HUG
Co-ordination Regular feedback Good ideas Reports Right first time Technical excellence Our partners Contact us
Discount
Two way correspondance
Van stickers Building Control
Health and Safety
Inspection Pre-completion and handover Construction
Training Integrated systems
Cost-effective solutions, right from the start
It’s important that your designs are right first time to save you the time, effort and cost of reworking them later on. That’s why our teams go the extra mile by working with you at every stage of the project to problem solve at an early stage.
Expert input from a single point of contact
We only employ experts in Building Control whose overriding aim is to help you to achieve compliant designs. Your project will have a qualified surveyor to act as your single point of contact to provide expert advice in order that you can achieve compliance.
We deliver technically excellent advice, a high-quality service and nationally consistent interpretation of the Building Regulations.
Type Approval service- whenever your designs are repeated, we only need approve them once. Our type of service gives you the certainty to use the design repeatedly across different projects, in different parts of the country.
NHBC Building Control
For technical excellenc e, quality service and nationally c
Handover and post-completion
- helping you to sell homes
Even after developments are completed, we continue to support
our registered builders, offering support in selling your homes and
providing you with benefits for your potential homebuyers.
Discounted
home exchange
solutions services
Help to sell your homes
If you are selling a property you have bought through a part exchange agreement, you can now access a reduced-fee Countrywide Home Exchange Solutions service. Registered builders and developers can now access discounted rates for the Home Exchange Exclusive service.Selling exclusively using Countrywide agents means you will receive exclusive cost savings with an unrivalled national reach and benefit from the support of an dedicated part exchange team committed to meeting your expectations and delivering a fast sale.
Target active
homebuyers
Increased visibility of
your properties
Countrywide’s New Homes Sales service offers comprehensive property portal exposure with 97% coverage online and a national network of 1,300 branches operating across over 50 leading high street brands. If your site is registered with a Countrywide estate agent on a sole agency basis, you can gain huge visibility by registering to be featured as the new build ‘home of the week’ in their propertywide.co.uk
newsletter circulated to 45,000 current homebuyers each week.
Online Buildmark
cover acceptance
Simplifying the sales
process for your
customers
As a customer of NHBC, you can register your homes with us in the normal way. Once they are registered, we will send you policy details with an activation code.
All you need to do is pass these details on to your purchaser’s solicitor – that’s it! Your vendor’s solicitor can then go online to find details of the policy and accept the Buildmark cover.
NHBC Builder’s
Promotional
Toolkit
This toolkit supports your sales staff in understanding the benefits of being an NHBC registered builder, and the all-important detail of our warranty and insurance product. The videos and brochures provide the key information needed to talk confidently to potential home owners about the benefits of buying a new home from a registered builder to help you to sell your homes.
%
Property search
Standards plus
Land services
Standards
Extranet
Technical expertise
Renewal
registration card
CSS survey
Buildmark acceptance
HUG
Co-ordination
Regular feedback
Good ideas
Reports
Right first time
Technical excellence
Our partners
Contact us
Discount
Two way correspondance
Van stickers
Building Control
Health and Safety
Inspection
Pre-completion and handover
Construction
Training
Integrated systems
Call02031 518561 and quote ‘NHBC home exchange discount’
Emailpartexchange@countrywide.co.uk
landandnewhomes@countrywide.co.uk
and quote ‘NHBC propertywide offer’
FREE
FREE
Call Emma Hilton on 01908 747004
Customer satisfaction
surveys (CSS)
Improve your reputation
within the industry
The NHBC National New Homes Survey is the
house-building industry’s principal customer satisfaction survey, providing the data that drives the HBF Star Rating Scheme for builders, giving you customer feedback on your homes.
With over 100,000 questionnaires sent out annually, the robust data will give you great insight into customer satisfaction. We’ll also provide you with a comprehensive annual summary report, enabling you to easily
benchmark against your competitors.
Home User Guides (HUG)
Added-value service
for your homeowners
The NHBC HUG is available free for every new plot you register with us. The co-branded online tool comes pre-completed with general information, such as running-in checklists and DIY guides, and can then be tailored to your development and individual plot. We’ll show you how to add floor plans, images, material specifications, videos and user manuals to create a really useful, bespoke HUG for your customers.
FREE
FREE
Call 01908 746103
Emailhug@nhbc.co.uk (and quote HB2844)
Call01908 747906
Emailhomeownersurvey@nhbc.co.uk (and quote HB2844)
Clicks & Mortar
Monthly online publication
The online newsletter features information on a range of industry topics, including new products and services, the building industry market, house-building news and
house-building statistics.
News and information
NHBC Foundation
Research and guidance to help the
house-building industry
The NHBC Foundation provides high-quality research and practical guidance to support the house-building industry as it addresses the challenges of delivering 21st century new homes.
In 2014, the report ‘Improving the prospects for small builders and developers’ identified the key barriers to development for small companies, highlighting the need forGovernment exemptions from Section 106 planning requirements for small developments, and an increase in funding for small builders.
Quarterly
market reports
Market trend insights
You can now receive insights into housing market trends and the economic outlook via the quarterly market review from Countrywide. These provide insights into specific issues impacting home sales each quarter from the UK’s largest integrated residential and commercial property services group. Countrywide plc has a unique perspective on the UK property market and is truly countrywide.
Housebuilder magazine
The leading source of
house-building information
All NHBC registered builders are automatically given a subscription to the leading publication dedicated to house-builders, packed with all the important facts and figures together with the latest trends and developments.
nhbc.co.uk/register
%
Property search
Standards plus
Land services
Standards
Extranet
Technical expertise
Renewal
registration card
CSS survey
Buildmark acceptance
HUG
Co-ordination
Regular feedback
Good ideas
Reports
Right first time
Technical excellence
Our partners
Contact us
Discount
Two way correspondance
Van stickers
Building Control
Health and Safety
Inspection
Pre-completion and handover
Construction
Training
Integrated systems
FREE
Branded products
Because we recognise the re-assurance the NHBC logo brings to homebuyers, and as recognition of your being registered with NHBC, we are offering you one of each of the following for every new site registered with us in 2015*:
Flagpole
NHBC flag
NHBC site board
NHBC van sticker
* Sites registered between 1 April 2015 and 31 March 2016
Customer assurance from
our long-standing brand
NHBC online shop
A wide range of products are available, from promotional items and health and safety products to publications and online services.
10% off
first order at
the NHBC shop
Get in touch with us
To apply to join
the register
Call
0844 633 1000
and ask
for
‘Customer Services’
.
To register new homes
Call
0844 633 1000
and ask for
‘
home registration
’.
News
Clicks & Mortar
Sign up at
www.nhbc.co.uk/enews
.
NHBC Foundation
Visit
www.nhbcfoundation.org
for further information or
info@nhbcfoundation.org
.
SafetyNET
To subscribe, email
h&sgeneral@nhbc.co.uk
.
Housebuilder magazine
salesadmin@nhbc.co.uk
or call
0844 633 1000
and ask for
‘Sales’
.
Awards
Pride in the Job
Visit
www.nhbc.co.uk/PIJ
to find out more.
Health and Safety
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www.nhbc.co.uk/hsawards
to
find out more.
NHBC Online
NHBC Portal
Sign up at
www.nhbc.co.uk/portallogin
.
Customer Satisfaction Survey
(CSS)
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01908 747906
or email
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.
Home User Guides (HUG)
Call
0844 633 1000
and ask for ‘
Sales
’ or
visit
www.nhbc.co.uk/hug
.
Managing Buildmark
Acceptance (MBA)
acceptance@nhbc.co.uk
or call
0844 633 1000
and ask
for
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.
Consumer Code training
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NHBC Standards
Standards – hard copy
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Shop
’
or email
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.
Standards PLUS
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Technical Extra
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.
Foundation Depth Calculator
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.
Offers from NHBC
Housing Market Report (HMR)
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and ask for
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or
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NHBC Shop
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and ask for ‘
Shop
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or email
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Site appraisal report
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0845 013 2350
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Business Insurances
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08000 280 380
and quote ‘
NHBC’
.
Asset Protection Insurance
Call DUAL on
0207 337 8787
and quote
‘
NHBC’
or email
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.
Land sourcing
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02031 518554
and quote
‘NHBC land offer’
or
land@countrywide.co.uk
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Site valuation
Call Countrywide on
02031 518560
and
quote
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or email
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Home exchange services
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Property portal
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‘NHBC propertywide offer’
.
Branded products
Flags, flagpoles and
site boards
Call
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.
NHBC services for registered builders
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Pre-planning consultancy
Building Control
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management services
Free technical advice
Training and NVQs
LQE
SBEM
BREEAM
UK PG5-7Talk to us...
Call us now on
0844 633 1000
and ask for ‘
Customer Services
’,
email us on
cssupport@nhbc.co.uk
or visit
www.nhbc.co.uk/register
.
NHBC
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Tel:
0844 633 1000
Fax:
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www.nhbc.co.uk
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NHBC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. NHBC is registered in England under company number 00320784. NHBC’s registered address is NHBC House, Davy Avenue, Knowlhill, Milton Keynes,
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