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(1)

Patient Classification System

based on

Dependency of Nursing Care

Cristina Duarte Paulino

Lisbon

(2)

Challenge

●Provide high quality care ●Contain the costs

 More flexibility from de organisations

 More rational use of the existing structures

Patient Classification System

(3)

History

1982

Ministry of Health

Information System to Hospital Management Patient Classification System based on Dependency of Nursing Care Levels

Patient Classification System

(4)

History

Wide asymmetry regarding the nurses distribution

? Were the differences justified?

? Were they a consequence of an inefficient planning?

Patient Classification System

(5)

Project

Create results

Allow a more adjusted allocation of nurses

Meeting the real needs of the patients

Patient Classification System

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Goals

Development of tools to measure the number of nursing hours needed for each patient

Train hospital managers in using the information

Patient Classification System

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Task

Choose a patient classification system

Subjective

Objective

Patient Classification System

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Concept

PCS/N consists of classifying inpatients by critical

activity indicators, according to their nursing care needs

Patient Classification System

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Characteristics

Individual Global Flexible Prospective Daily Objective Easy to understand

Patient Classification System

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Constraints

 Complexity and high costs of construction

Advantages

 Accuracy in calculating the number of minutes really required

 Easiness of its implementation

Patient Classification System

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The Development

of Tools: Phases

1. Identify the main nursing activities of direct care 2. Check the percentage

3. Ascertain the standard time

4. Determine the frequency of the direct care provision

5. Validate the model of the patient classification chart 6. Identify the indirect care of nursing activities

7. Develop a conversion table

Patient Classification System

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Direct care

Activities which mean the provision of care to a patient to satisfy his/her daily needs

Indirect care

Activities which being part of the care provided to patients are cannot be identified as specifically to one patient

Patient Classification System

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Basic Formula

Total Care

Hours

Direct nursing

hour care

(listed and unlisted)

Indirect nursing

hour care

Patient Classification System

based on Dependency of Nursing Care (PCS/N)

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Patient Classification System

based on Dependency of Nursing Care (PCS/N)

Objective of the PCS/N

Provide an information tool, allowing the rational management of the human resources through the optimisation of the available nursing staff

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Goals of the application of the PCS/N

Optimise the number of nurses available

Plan the delivery of nursing care

Identify the needs regarding the nurses staff

Adjust the allocation of the hospital staff

Patient Classification System

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Organizational requirements

Provision of nursing care based on individual method

Existence of the nursing process model

Existence of a definitions and procedures manual

Applied to patients admitted for a 24 hour period or more

Patient Classification System

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Application

The method is implemented in 52 of the 100 hospitals from the Portuguese Health System and also the Rehabilitation Centre of Alcoitão

Patient Classification System

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•BRAGANÇA •MACEDO DE CAVALEIROS •CHAVES •PONTE DE LIMA •BRAGA •FAFE MIRANDELA  FAMALICÃO SANTO TIRSO  •LAMEGO •PORTO IPO OLIVEIRA DE AZEMEIS •VISEU •GUARDA •SEIA •TONDELA •COIMBRA FIGUEIRA DA FOZ • COVILHÃ •FUNDÃO •CASTELO BRANCO PONTA DELGADA •TOMAR •ABRANTES •TORRES NOVAS •PORTALEGRE •ELVAS •ÉVORA •BEJA •SERPA •ALCOBAÇA •TORRES VEDRAS H. T.VEDRAS H. BARRO H. CASCAIS H. PAREDE •LISBOA CASCAIS  ALCOITÃO H. CURRY CABRAL H. CAPUCHOS H. S. JOSÉ H. SANTA CRUZ H. EGAS MONIZ H. S.FRANCISCO XAVIER IPO •MONTIJO •BARREIRO •SANTIAGO DO CACÉM •FUNCHAL H. CRUZ CARVALHO H. MARMELEIROS HUC CHC IPO

Patient Classification System

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Implementation

Internal Medicine (cardiology, gastroenterology, infectious diseases, nephrology, neurology and geriatrics)

Surgery (gynaecology, urology, neurosurgery)

Obstetrics

Orthopedic

Oncology

Pediatrics

Rehabilitation

Patient Classification System

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Management indicators

1. Number of hours of nursing care required per inpatient/per day (HCR/ID)

2. Number of hours of care provided by inpatient/by day

(HCP/ID)

3. Staff workload rate

Patient Classification System

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Patient Classification System

based on Dependency of Nursing Care (PCS/N)

HCR/ID evolution

0 1 2 3 4 5 6 7 2003 2004 2005 2006 2007 Anos HCD/ID Internal Medicine Surgery Orthopedics Obstetrics Pediatrics

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Patient Classification System

based on Dependency of Nursing Care (PCS/N)

Nursing care hours required per inpat

ient/p

er day

(HCR/ID) 2007

0 1 2 3 4 5 6 7 HCR/ID 5 6,21 4,92 5,43 3,89 Surgery Internal Medicine Pediatrics Orthopedics Obstetrics

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Internal Audits

Ensure the reliability of the data generated in each service and verify the accomplishment of the patients’ classification regulations

External Audits

Ensure the reliability of the data generated per hospital

Patient Classification System

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Conclusion

The most important achievement of the PCS/N is its contribution for improving the organisational and managerial systems of the hospitals

The outcomes indicate the shortness of nurses in internal medicine units

The allocation of the available resources in conformity to the patients’ real needs

Patient Classification System

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Conclusion

The influence of the organisational culture in a very positive way

The existence of an information system available

Patient Classification System

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Future goals

1. Work in new patient’s classification charts 2. Actualization of the existing charts

3. Improve the informatics tool to obtain an automatic patient classification

4. Total implementation of the PCS/N in the National Health Care Hospitals

Patient Classification System

References

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