Manufacturer Software Supported Regions Supported Exceptions by Country Americas Europe, Middle East, Africa Asia, Pacific, Japan Caringo CAStor X X X Caringo CIFS/NFS (CFS) X X X
Citrix XenServer X X US/EMEA only
Compellent FluidFS NAS X X X
Dell 32 Bit Diagnostics X X X
Dell Active Fabric Manager X X X
Dell Encryption Key Manager for Tape Automation
X X X
Dell System E-Support Tool (DSET) X X X Dell Dell integration packages for
3rd-party systems
management applications
X X X
Dell Lasso X X X Not supported on
MD34xx/MD38xx, MD1400 and MD1420
Dell Dell License Manager X X X
Dell Online Diagnostics X X X
Dell Crowbar X X X
Dell Dell Management Plug-in for VMware vCenter
X X X
Dell Fluid Cache for SAN X X X
Dell OpenManage™ Applications X X X
Dell OpenManage™ Mobile X X X
Dell OpenManage™ Network Manager
X X X
Dell OpenManage™ PowerCenter X X X
Dell Deployment Solutions (Dell version)
X X X
Dell Dell Management Console X X X
Dell PowerVault FluidFS NAS X X X
Dell ProSupport
Comprehensive Software Support: Enterprise
Dell serves as your technical support service provider for troubleshooting software
installed on your enterprise server, networking, and storage hardware.
2 Manufacturer Software Supported Regions Supported Exceptions by Country
Americas Europe, Middle East, Africa Asia, Pacific, Japan
Dell SupportAssist X X X Not supported on
MD34xx/MD38xx, MD1400 and MD1420 Dell | EMC Navisphere® Manager X X X
Dell | EMC Navisphere Agent X X X
Dell | EMC Navisphere Analyzer X X X
Dell | EMC PowerPath® X X X
Dell | EMC Replications Manager X X X
Dell | EMC Celerra Manager X X X
Dell | EMC Celerra Replicator X X X
Dell | EMC Celerra SnapSure X X X
Dell | EMC SnapView™ X X X
Dell | EMC SAN Copy™ X X X
Dell | EMC MirrorView A X X X
Dell | EMC MirrorView S X X X
Dell | EMC MirrorView™ X X X
Dell | EMC Advanced Celerra Manager X X X
Dell | EMC VTL X X X
Dell | EMC Replicator X X X
Dell | EMC BOOST|OST X X X
Dell | EMC Retention Lock X X X
Dell | EMC Recover Point SE X US only
Dell | EMC Unisphere for File X X X
Dell | EMC Unisphere for Block X X X
Dell | EMC FAST Suite X X X
Dell | EMC FAST Addon X X X
Dell | EMC FAST Cache X X X
Dell | EMC Celerra Event Enabler X X X
Dell | EMC Compression X X X
Dell | EMC AXT SW Upgrade X X X
Dell | EMC Cluster Enabler X X X
Dell | EMC Encryption X X X
Dell|Microsoft Management Packs for Microsoft Systems Center
X X X
Dell|Ocarina Ocarina X X X
EqualLogic FluidFS NAS X X X
EqualLogic Group Manager X X X
EqualLogic Host Integration Kit X X X
EqualLogic SAN Headquarters X X X
Juniper Junos X X X
Juniper Juniper-Kaspersky Anti-Virus X X X Juniper Juniper-Sophos Anti-Spam X X X
3 Manufacturer Software Supported Regions Supported Exceptions by Country
Americas Europe, Middle East, Africa Asia, Pacific, Japan Juniper Juniper-Websense Web
Filtering
X X X
Juniper J-Web X X X
Microsoft Windows Server X X X
Microsoft Microsoft Small Business Server
X X X
Microsoft Windows Storage Server X X X
Microsoft DPM X X X When part of
DP100/500/600
Novell SUSE® LINUX X X X
Red Hat Red Hat® LINUX X X X
Symantec Backup Exec X X X
Symantec Backup Exec System Recovery®
X X X
Symantec Backup Exec Quickstart X X X
Vizioncore VCharter Pro X X English speaking
countries only
Vizioncore VControl X X English speaking
countries only
Vizioncore VConverter X X English speaking
countries only
Vizioncore VEssentials X X English speaking
countries only
Vizioncore VFoglight Pro X X English speaking countries only
Vizioncore VFoglight SE X X English speaking countries only
Vizioncore VOptimizer X X English speaking countries
only
Vizioncore VRanger Pro X X English speaking countries only
Vizioncore VReplicator X X English speaking countries only
Vizioncore VReplicator Pro X X English speaking countries only
VMware ESX X X X
Yosemite FileKeeper X X X
4 Manufacturer Software Supported Regions Supported Exceptions by
Country/ Comments Americas Europe, Middle East, Africa Asia, Pacific, Japan
Adobe Acrobat Standard 9 X X X
Canonical Ubuntu X X X
Creative Dell Webcam Central X X X
Cyberlink PowerDVD X X X
Dell Dell Capture X X X Latitude Z600
Dell (Sensible Vision)
Dell Face Aware X X X Latitude Z600
Dell Dell ControlPoint X X X
Dell (Cyberlink)
LatitudeOn Reader X X X Latitude & Vostros only
Dell Backup and Recovery X X X
Dell Dell Data Protection | Security Tools
X X X
Dell Dell Data Protection | Encryption
X X X Not available in
China or Russia Digital
Persona
FingerPrint Reader X X X Vostros only
Dropbox Dropbox X X X
Google Chrome OS X X X US, CA, UK,
Australia, NZ, Malaysia, Singapore, India, and Japan only
Intuit QuickBooks X X X
McAfee Total Protection X X X
Trend Micro Internet Security/Worry Free Business Solution
X X X
Microsoft Works Plus 2008 X X Vostros only
Microsoft Works X X X Vostros only
Microsoft Office 2013 X X X Microsoft Office 2010 X X X Microsoft Office 2007 X X X Microsoft Windows 7 X X X Microsoft Windows 8 X X X Microsoft Windows 8.1 X X X
Microsoft Windows XP Mode (Windows 7)
X X X
Dell serves as your technical support service provider for troubleshooting software
installed on your end-user desktop or notebook.
Dell ProSupport
5 Manufacturer Software Supported Regions Supported Exceptions by
Country/ Comments Americas Europe, Middle East, Africa Asia, Pacific, Japan Norton AntiVirus X X X
Norton Internet Security X X X
Novell SUSE® LINUX Desktop X X X
Primax Blacktop Reader 2.0 X X X
Roxio Creator X X X
Sensible Vision
FA Facial Recognition X X X Vostros only
Skype Skype X X X Vostros only
Partners and/or software titles are subject to change without notice. Not all regions, software products and versions may be included in the scope of comprehensive software support. Product and service availability vary by country. Contact Dell for more information.
v04292014 — ©2014 Dell, Inc. ALL RIGHTS RESERVED. Dell, Dell Software, the Dell Software logo and products as identified in this document are registered trademarks of Dell, Inc. in the U.S.A. and/or other countries. All other trademarks, registered trademarks and product names are property of their respective owners.