Chapter 30 Product Planning 1
Marketing Essentials
Marketing
Essentials
Chapter 30 Product Planning
SECTION 30.1
SECTION 30.1
What You'll Learn
What You'll Learn
Product Planning, Mix,
and Development
Product Planning, Mix,
and Development
The nature and scope of product planning
The concept of product mix
The different product mix strategies
Chapter 30 Product Planning 3
SECTION 30.1
SECTION 30.1
Product Planning, Mix,
and Development
Product Planning, Mix,
and Development
Why It's Important
Why It's Important
Product planning allows a business to make or sell products that are wanted by
customers. Product planning is also used to design appropriate marketing programs that help create increased sales and profit
SECTION 30.1
SECTION 30.1
Product Planning, Mix,
and Development
Product Planning, Mix,
and Development
Key Terms
Key Terms
product planning product mix
Chapter 30 Product Planning 5
SECTION 30.1
SECTION 30.1
Product Planning, Mix,
and Development
Product Planning, Mix,
and Development
A product is anything a person receives in an exchange—a tangible item (car), a service (haircut), an idea (a good education), or a combination of all of these concepts.
Product planning involves making decisions about features needed to sell a business's
products, services, or ideas.
• Among other things, major decisions are
made involving:
– Packaging
– Labeling
– Branding
SECTION 30.1
SECTION 30.1
Product Planning, Mix,
and Development
Chapter 30 Product Planning 7
SECTION 30.1
SECTION 30.1
Product Planning, Mix,
and Development
Product Planning, Mix,
and Development
Product Mix
Product mix includes all the different products that a company makes or sells.
A large manufacturer may have hundreds of products in its product mix.
Retail stores must plan their product mix
SECTION 30.1
SECTION 30.1
Product Planning, Mix,
and Development
Product Planning, Mix,
and Development
Product Mix
The type and number of products carried by a company is based upon
–Business objectives,
Chapter 30 Product Planning 9
SECTION 30.1
SECTION 30.1
Product Planning, Mix,
and Development
Product Planning, Mix,
and Development
Product Items and Lines
A product line is a group of closely related products manufactured and/or sold by a business.
SECTION 30.1
SECTION 30.1
Product Planning, Mix,
and Development
Product Planning, Mix,
and Development
Product Width and Product Depth
Product width refers to the number of different product lines a business
manufactures or sells.
Product depth refers to the number of
Chapter 30 Product Planning 11
SECTION 30.1
SECTION 30.1
Product Planning, Mix,
and Development
Product Planning, Mix,
and Development
The width and depth of product lines define product mix. What does product depth tell you about the importance of a given product line? Why do you think a company would choose to produce so many different razors?
The Concept of Product Mix
Width of the Product Mix
MACH 3 Sensor Trac II Atra Swivel Double-Edge Lady Gillette Super Speed Twin Injector Techmatic Series Adorn Toni Right Guard Silkience Soft and Dri Foamy Dry Look Dry Idea Brush Plus Paper mate Flair Cricket S.T. Dupont Blades and
SECTION 30.1
SECTION 30.1
Product Planning, Mix,
and Development
Product Planning, Mix,
and Development
A product mix strategy is the
plan
plan
for how the business determineswhich products
which products
it willmake
make
orstock
stock
. Businesses will eitherdevelop a new product
develop a new product
orexpand
expand
an existing product to add to their mix.Chapter 30 Product Planning 13
SECTION 30.1
SECTION 30.1
Developing New Products
New products can add substantially to a
company’s overall sales and boost its market share. New products can:
make a company look
innovative
innovative
increase profits
increase profits
because they aregenerally
priced
10 to 15
10 to 15
percent above older items become a
major part
major part
of a product lineSECTION 30.1
SECTION 30.1
New product development generally involves seven key steps:
1. Generating ideas
2. Screening ideas
3. Developing a business proposal
4. Developing the product
5. Testing the product
6. Introducing the product (commercialization)
Chapter 30 Product Planning 15
SECTION 30.1
SECTION 30.1
Product Planning, Mix,
and Development
Product Planning, Mix,
and Development
New product ideas come from a
variety
variety
of sources: customers
competitors
channel members
company employees
research and development departments
SECTION 30.1
SECTION 30.1
Ideas for new products are
screened
screened
andevaluated
evaluated
, andmatched
matched
against thecompany's overall
objectives
objectives
to see if they fit. Some ideas areeliminated
eliminated
. The best ideas are put through furtherevaluation
evaluation
. Finally,Chapter 30 Product Planning 17
SECTION 30.1
SECTION 30.1
A product idea must be considered in regard to its
potential
potential
forprofit
profit
. Abusiness
business
proposal
proposal
is developed to evaluate thesize
size
of themarket
market
•
potential
potential
sales
sales
•
production
production
requirements
requirements
•
Costs
Costs
•
profit
profit
potential
potential
•
technological
technological
trends & risk
trends & risk
.SECTION 30.1
SECTION 30.1
During product development, a
prototype
prototype
(a model of the product) is made, and marketers develop amarketing strategy
marketing strategy
. Theprototype is
tested
tested
, andadjustments
adjustments
are made toimprove
improve
thefinal
final
product.Chapter 30 Product Planning 19
SECTION 30.1
SECTION 30.1
Newly developed products are usually
tested
tested
to obtain customers' responses. Common strategies are: test marketing in a certain
geographic
geographic
area evaluation by a
focus group
focus group
SECTION 30.1
SECTION 30.1
If customer response is favorable, the product is
introduced into the marketplace. This stage is called
commercialization
commercialization
. The costs of introducing a new product often are quitehigh
high
. At this stage, the company will need to:
advertise
advertise
the product
create
create
orrevise
revise
a distribution networkChapter 30 Product Planning 21
SECTION 30.1
SECTION 30.1
Evaluating Customer Acceptance
After the product has been introduced, marketers
track
track
new productperformance to evaluate customer
acceptance
acceptance
of the product and theSECTION 30.1
SECTION 30.1
Developing Existing Products
In order to build on an established image, appeal to new markets, and increase sales and profits, companies can either:
Chapter 30 Product Planning 23
SECTION 30.1
SECTION 30.1
Developing Existing Products
Line Extensions Companies can expand
product offerings by
adding new
adding new
product lines, items, or services. Example: Tylenol expanded to Tylenol Flu,
Tylenol Cold, and Tylenol Allergy/Sinus Extensions can also be new lines of products.
Example: Bic pens and Bic lighters
SECTION 30.1
SECTION 30.1
Developing Existing Products
Product
modification
modification
is an alteration in a company's existing product. Productmodifications are a relatively quick and easy way to add new products to a company's
Chapter 30 Product Planning 25
SECTION 30.1
SECTION 30.1
Deleting a Product or Product Line
Sometimes companies decide that they will no longer produce or sell a particular product or
perhaps even a whole product line. Some of the reasons for this are:
obsolescence loss of appeal
conflict with current company objectives replacement with new products
lack of profit
conflict with other products in the line
SECTION 30.1
SECTION 30.1
Deleting a Product or Product Line
Obsolescence
Obsolescence
Changing interests and technology make many products obsolete. They are dropped in favor of newertechnologies.
Loss of Appeal
Chapter 30 Product Planning 27
SECTION 30.1
SECTION 30.1
Deleting a Product or Product Line
Conflict with Current Company
Objectives
Objectives
Sometimes a product does not match a company's current objectives.
Example: Sears sold unrelated businesses
to concentrate on retail.
Replacement with New Products A store decides
it can make more money
selling a different
selling a different
brand
brand
, or replaces one brand for another because another manufacturer offersbetter
better
terms
terms
.SECTION 30.1
SECTION 30.1
Deleting a Product or Product Line
Lack of
Profit
Profit
To increase profits,retailers will handle only fast-moving and profitable items. Product developers may drop products when sales drop below
company objectives.
Conflict with Other
Products in the
Products in the
Line
Chapter 30 Product Planning 29
30.1
Graphic Organizer
Graphic Organizer
Developing New Products
30.1
A
A
SSESSMENTSSESSMENTReviewing Key Terms and Concepts
1. What is product planning?
2. What is product mix?
3. Name four product mix strategies.
Chapter 30 Product Planning 31
30.1
A
A
SSESSMENTSSESSMENTThinking Critically
Suppose a company is developing a new product, when a competitor introduces a new product that is similar. What are some things the company should consider in
Marketing Essentials
Marketing
Essentials