Tensyn … Beijing Tensyn Digital Marketing Technology Joint Stock Company / FineEX … Shanghai Heze Logistics Co., Ltd.. / Magic Panda … Shandong Ya Nuoda E-Commerce Co., Ltd. / eMnet … eMnet Inc. / VAIMO … VAIMO AB / PFS … PFSweb, Inc. / Merlin … Merlin Information Systems Group Limited / Mandate … Mandate Communications (S) Pte / Geary … Geary LSF Group / Anchanto … Anchanto Pte Ltd
Northeast China Daqing ● ● Dalian ● ● Benxi ● ● Shenyang ● ● North China Beijing 1 ● Beijing 2 ● Beijing （Tensyn） ● Tianjin ● ● Tianjin （FineEX） ● East China Shanghai 1 ● ● Shanghai 2 ● Shanghai ● ● Shanghai 2（FineEX）● Shanghai 2（FineEX）● Shanghai ● Shanghai （Tensyn） ● Shanghai （Magic Panda）● Jinan （Magic Panda） ●
Hefei ● Wujiang ● Suzhou ● ● South China Guangzhou ● Guangzhou ● ● Guangzhou 1 （FineEX） ● Guangzhou 2 （FineEX） ● Guangzhou 3 （FineEX）● Guangzhou （Tensyn）● Shenzhen ● ● Shenzhen （Tensyn） ● Southwest China Chengdu （FineEX） ● Seoul （eMnet） ● Kwanak CRM ● Kwanak Finance ● Jamsil ● Namyeong ● ● Songnam ● Busan ● Busan （eMnet） ●
State of New York New York ● New York （PFS） ● ● State of Pennsylvania Philadelphia （Geary） ● State of Massachusetts Boston （Geary） ● State of North Carolina
Research Triangle Park ●
（PFS） State of Ohio Beachwood （PFS） ● State of Minnesota Minneapolis （PFS） ● State of Missouri St. Louis （Geary） ● Medellín （Merlin） ● Colombia State of Mississippi Southaven 1 （PFS） ● Southaven 2 （PFS） ● State of Washington Seattle （PFS） ● ● State of Tennessee Memphis （PFS） ● ● State of Texas Allen （PFS） ● ● Dallas （PFS） ● Grapevine （PFS） ● Austin （Merlin） ● State of Illinois Chicago （PFS） ● Chicago （Geary） ●
Global
China South Korea Jongro ● ● Nonhyun ● Guro ● Guro CS ● Jakarta ● ● Jakarta ● ● Indonesia Bangkok 1 ● ● ● Bangkok 2 ● ● ● Thailand Bletchley (Merlin) ● London ● London （PFS） ● UK State of California Los Angeles ● ● Sacrament ● Silicon Valley Branch Office● San Francisco （Geary） ● San Diego （Geary） ●USA Singapore ● Singapore （Mandate） ● Singapore （Anchanto） ● Singapore Hanoi ● ● ● Ho Chi Minh ● ● Vietnam Manila ● ● ● Manila ● Manila ● ● Manila （Merlin） ● Philippines Kuala Lumpur ● Malaysia Bangalore （PFS） ● Noida （PFS） ● Pune(Anchanto) ● India Helsinki （VAIMO） ● Oulu （VAIMO） ● Finland Oslo （VAIMO） ● Norway Copenhagen （VAIMO） ● Denmark Tronto (PFS) ● ● Canada Munich （PFS） ● Germany Tallinn （VAIMO） ● Estonia Stockholm （VAIMO） ● Gothenburg （VAIMO） ● Sweden Pretoria （VAIMO） ● South Africa Liege 1 （PFS） ● ● Liege 2 （PFS） ● Belgium Sofia（PFS） ● Bulgaria Kiev （VAIMO） ● Ukraine Budapest （Merlin） ● Debrecen （Merlin/PFS） ● Hungary Ikebukuro ● Shinjuku Gyoen ● Tama ● Yokohama ● ● Atsugi ● Utsunomiya ● Kawaguchi ● Kita-Kashiwa ● Kanto Region Shibuya ●● ● ● ●● Komagome ● Kinki Region
Osaka Head Office ●● ● ● ● Chubu Region
Nagoya Branch Office ●● ● ● ● Nagoya ● Toyota ● Hokkaido Region Sapporo Kita-Guchi ● ● Sapporo Ekimae ● Sapporo Odori-Kita ● ● Sapporo Odori-Chuo ● Sapporo Odori-Minami ● ● Sapporo Odori-Nishi ● Kyushu Region
Fukuoka Branch Office ●● ● ●●
Fukuoka（Tenjin） ● Fukuoka（Tenjin） ● Miyazaki Aoshima ● Miyazaki Ekimae ● Kumamoto ● Nagasaki ● Umeda ● Nishi-Umeda ● Higobashi ● Osaka ● Osaka Hommachi ● Osaka Hommachi-Minami Temma ●
Kyoto Business Office●
Wakayama Branch Office Wakayama（kemi） ● Wakayama （Fukiage）● Tohoku region
Sendai Hirose Dori ● Sendai Ekimae ● ●
Domestic
Okinawa（Koza） ● Okinawa（Chuo） ● Okinawa（Omoromachi）● Okinawa （Uruma） ● Naha（Tsubogawa） ● ● Naha （Asahimachi）● MSP Okinawa ● Okinawa IDC ● Okinawa RegionGlobal E-Commerce
One-Stop Services
We support E-Commerce business operations with services corresponding to the business strategies and brandstrategies of client companies, including everything from E-Commerce Website construction and operation to fulfillment (receipt of goods, picking, packing and shipping), customer care, Web promotions and analysis.
Providing the Functions Required for
E-Commerce Business at One-Stop
Optimal operations which understand both local characteristics and product characteristics are achieved based on know-how accumulated through experience in providing services to leading brand companies in each industry.
A Wealth of Know-How Gained from Experience in
Providing Services in Each Industry
Providing the functions required for E-Commerce business at One-Stop
in line with the business and brand strategies of client companies
●● ● ●●●
2015.09-01 Main Office / 3-25-18, Shibuya, Shibuya-ku, Tokyo 150-8530 Japan
Osaka Head Office / Tosabori Daibiru Bldg. 2-2-4 Tosabori, Nishi-ku, Osaka 550-0001 Japan (Reception 16F) TEL.81-3-4363-1111TEL.81-6-4803-9500
www.trans-cosmos.co.jp
0120-120-364
9:00∼18:00 (Except Sat, Sun)* We provide a multitude of various other services. If you have any questions or comments, please feel free to contact us at any time.
* For details on service pricing, please contact any of our sales representatives. * transcosmos is a trademark or registered trademark used by transcosmos inc. as well as in other countries. * In addition, the company names and products services listed in this brochure is trademark or registered trademark of each compnay.
For Inquiries on Services
transcosmos inc.
transcosmos is a "Privacy Mark" certified company
Providing Services in 36 Countries* Worldwide Including
Japan, Europe, the U.S., China and South Korea
We cover approximately 80% of the markets around the world.* Japan, China, South Korea, Indonesia, Thailand, Philippines, Vietnam, Singapore, India , the U.S., Canada,UK, Germany, France, Spain, Italy, Netherlands, Sweden, Denmark, Finland, Norway, Switzerland, Poland, Belgium, Austria, Greece,Portugal, Ireland, Romania, Hungary, Luxembourg, Bulgaria, Slovenia, Lithuania, Latvia, Estonia
Global E-Commerce One-Stop Services
From wholesale to operation, and to sales. The global E-commerce One-Stop service delivers our corporate clients' excellent products to consumers in Japan, China, South Korea, and ASEAN countries.
Kita-Kashiwa
E-Commerce
One-Stop Center
Photo Shooting Area
E-Commerce Site
Developmentand Operation Area
Customer Care Area
Order Taking and Inventory Management Area Research and Analysis Area
Web Promotion Area
Number of Members:8.5 Million Japan's E-Commerce Website
E-Commerce Website with
Collection of Masterpieces Cross-Border E-Commerce Website Targeting Japanese Market
China's Largest E-Commerce Mall
Cross-Border E-Commerce Website Targeting Chinese Market
China's Largest Apparel E-Commerce
Support Company
China's Major E-Commerce Retailer
Cross-Border E-Commerce Website
Targeting Korean Market E-Commerce MallKorea's Largest
Number of Members:3 Million The Philippines' Largest Daily Deal Website
Number of Members:2.5 Million Vietnam's Largest Daily Deal Website
E-Commerce Website Linked with ASEAN's Largest E-Book Store with 6 Million Members
Indonesia's Largest Apparel E-Commerce Website
E-Commerce Fulfillment Company Having Sales Channels with E-Commerce
Retailers in Singapore as well as India and ASEAN Countries
Major E-Commerce Retailer in ASEAN
India's Largest E-Commerce Retailer
Sourcing
Operation
Global E-Commerce One-Stop Services
Consumer
Distribution
Client
Company
Company A
Company B
Company C
Distributing High-Quality and Attractive JapaneseProducts to the Overseas Markets
Merchandise Sorting and Storage Area
Picking and Packing Area
Shipping Area
Gift Processing Area
Merchandise Shipment Merchandise Measuring Area Returned Merchandise Storage Area Merchandise Receiving Area Receipt of Merchandise
0 5 0 4
Global E-Commerce One-Stop Network
Secure sales space in major E-Commerce mall, major E-Commerce Website and major retailer around
the world by aggressively making partnership and investment to expand into the markets mainly focusing
on growing E-Commerce market. transcosmos provides clients' products and services in 36 countries
globally through closely working together with prominent local E-Commerce outsourcing companies.
Europe E-Commerce
Systems Solution Company
Europe and the U.S.'s Largest
E-Commerce One-Stop Service Company
Cross-Border E-Commerce
Website Targeting Korean Market
Korea's Largest
E-Commerce Mall
Number of Members:8.5 Million
Japan's E-Commerce Website
E-Commerce Website with
Collection of Masterpieces
Cross-Border E-Commerce Website
Targeting Japanese Market
Number of Members:3 Million
The Philippines' Largest Daily Deal Website
Indonesia's Largest Apparel
E-Commerce Website
E-Commerce Site Linked with
ASEAN's Largest E-Book Store
with Membership of 6 Million Members
Chinese E-Commerce Fulfillment
and Distribution Company
China's Largest E-Commerce Mall
Cross-Border E-Commerce Website
Targeting Chinese Market
Wholesale and Distribution Company
for a Major Chinese E-Commerce Retailer
China's Largest Apparel
E-Commerce Support Company
China's Major E-Commerce Retailer
Chinese E-Commerce
System Solution Company
Number of Members:2.5 Million
Vietnam's Largest Daily Deal Website
Asia
Japan
China
South Korea
Indonesia
Thailand Philippines
Vietnam
Singapore
India
North America
Supplying High-Quality and Attractive
Japanese Products to Overseas Markets
E-Commerce Fulfillment Company
Having Sales Channels with E-Commerce
Retailers in Singapore as well as India
and ASEAN Countries
China’s Leading Digital Agency
Major E-Commerce Retailer in ASEAN
India's Largest E-Commerce Retailer
Promote Customer Visits
by Sending OFFERs to Their Smartphone
Deliver, manage and analyze
One-to-One offer (coupon / recommend)
to each Smartphone
Selling and Operating Facebook
and Instagram Ads Around the World
Optimizing Facebook and Instagram ads operation
utilizing "social gear Ads+", the ad management service
Offer Shopping Mall Smartphone App
"Gotcha!mall" in Japan and ASEAN Countries
Promote "visit, purchase, and re-visit"
from the Smartphone using the capsule toy
(mini vending machine) gimmick
Countries with E-Commerce
One-Stop Service
USA Canada
UK
Germany France Spain
Italy
Holland Sweden Denmark
Finland
Norway
Switzerland Poland
Belgium Austria Greece Portugal
Ireland Romania Hungary Luxembourg
Bulgaria Slovenia Lithuania Latvia
Estonia
Europe
South
Korea
Japan
USA
Sweden
China
Philippines
Thailand
Indonesia
Singapore
Vietnam
India
E-Commerce One-Stop Center
Advantages of the One-Stop Center
：
Operational Excellence
Aggregation of all E-Commerce related operational functions into One-Stop Center enables seamless communication across our operations
to improve “Operational Excellence ”We can better help our clients aiming to grow business and expand sales revenues in this dynamically
changing market with “Real-Time Marketing” execution - more efficient sales and marketing and speedy operational improvements reflecting
consumers’ view-points, thus maximizing opportunity for our clients’ to provide the best “Customer Experience”
Provides value-added services for distribution processing to meet brand requirements (wrapping, enclosing message cards, etc.), in addition to fulfillment service until the products reach the hands of consumer (quality storage, packing, shipping). Enables efficient operations utilizing the ecommerce HUB that adheres to the operational know-how fostered as an outsourcer. International shipping service also available following globalization of logistics. Delivers customers' precious products to all over the world by responding to administration tasks such as invoicing and customs paperwork.
An E-Commerce fulfillment and logistics company with seven locations in China and delivery centers having a total operation area of 110,000 m².Goods can be delivered to E-Commerce users in almost the entire area of mainland China. Handles order, fulfillment and delivery services with a daily average of 40,000 requests, and 150,000 per day during peak periods.
Provides Cross-Border E-Commerce fulfillment services from Singapore to other countries and to Singapore from other countries, in addition to local E-Commerce fulfillment services in Singapore, Malaysia and Indonesia. Furthermore, it carries out sales for E-Commerce retailers in various parts of ASEAN, such as the largest Indian firms Flipkart and Snapdeal, and the major ASEAN firm Lazada, Qoo10, etc., keeping inventory for client companies and performing functions ranging from product registration to FDA applications and inventory management.
E-Commerce Flfillment Company with Sales
Channels to E-Commerce Retailers in Singapore as
well as India and ASEAN Countries
Chinese E-Commerce Fulfillment and
Distribution Corporation
Europe and the U.S.'s Largest E-Commerce
One-Stop Service Company
Order Taking and Inventory
Management Area
Merchandise Receiving AreaShipping Area
Merchandise Measuring Area Returned Merchandise Storage Area Receipt of Merchandise Merchandise ShipmentCustomer Care Area
Research and Analysis Area
Web Promotion Area
Photo Shooting Area
E-Commerce Site Development and Operation Area
The largest company in E-Commerce One-Stop Service industry in the United States, listed in NASDAQ. In addition to providing fulfillment service with its own warehouse and Back-Office services such as customer support and payment processing, the company provides wide range of services from creating E-Commerce systems to operation for over 150 clients. The total working space is approximately 193,000 square meters, equivalent of approximately 4.1 times the size of Tokyo Dome which boasts the largest seating capacity in Japan.
Merchandise Sorting and Storage Area
Picking and Packing Area
Gift Processing Area
0 8 0 9
Global E-Commerce Platform Provided by the transcosmos Group
transcosmos eCommerce HUB is an integrated E-Commerce Platform that
is filled with over 49 years of IT outsourcing operational excellence.Links in
real-time by integrating all systems required for E-Commerce business.Moreover,
by closely integrating logistics, payment, advertising and all other essential
services, we can respond flexibly to our clients' diverse needs.
Used on 240,000 E-Commerce Websites around the world, Magento is the open source E-Commerce Website developing platform which owns the No.1 market share in the world with combining know-how and operational performance.
Shopex is the leading company driving China's E-Commerce technology, the company develops / sells solutions and systems for PC, mobile and O2O. Since its foundation in 2004, it has a track record of implementing nearly 1.5 million E-Commerce solutions and systems for a wide range of client companies, including digital, consumer electronics, fresh food, food products, professional services and retail. Shopex owns the top class market share in E-Commerce storefront systems.
NASDAQ listed company PFSweb, the leading E-Commerce One-Stop Service company in the United States, offers One-Stop service ranging from developing E-Commerce system to promotion, in addition to fulfillment and customer support from its own warehouse and back office functions such as payment processing. In 2008, PFSweb formed a strategic solution partnership with Demandware, and has track record of providing services for over 40 companies in Europe and the United States. PFSweb also provides E-Commerce solutions utilizing global standard E-commerce platforms, including Oracle Commerce, Magento, SAP Hybris and IBM WebSphere Commerce.
Demandware is a world standard E-Commerce platform which is used on more than 1,100 Websites by 250 companies around the world, with a focus on retail businesses.
Demandware 2014
Sales Partner of the Year Award
MAGENTO 2015 EMEA E-Commerce Solution Partner of the Year Award
Top Share Among E-Commerce Storefront Systems in China Japan Post
Yamato Transport
VAIMO is an E-Commerce support company specializing in E-Commerce solutions development for the "Magento" E-Commerce platform. Since its formation in 2008, the company has launched over 400 E-Commerce Websites. VAIMO has been awarded by Magento as the leading E-Commerce solution partner in EMEA (Europe, the Middle East and Africa) region. In addition, it has sales and development sites in Sweden, the United Kingdom and South Africa. With utilizing development resources in Kiev (Ukraine) and Tallinn (Estonia), VAIMO develops about 100 Websites annually for clients in Europe and the United States with over 150 developers.
Store Front
System
Marketing
Automation
System
Digital Apply
System
Warehouse
Management
System
Call Tracking
System
Process
Management
System
Order Management
System
Integrated E-Commerce Platform
transcosmos eCommerce HUB
ShopEx Commerce enables developing BtoC / BtoB sales platforms,
CRM and ERP. In particular, it owns the top class market share in
E-Commerce storefront systems in China.
Europe E-Commerce Systems Solution Corporation
VAIMO
Chinese E-Commerce System Solutions Company
Shopex
Europe and the U.S.'s Largest E-Commerce One-Stop Service Corporation
PFSweb
Cooperation with Domestic and Foreign E-Commerce Malls
Integration of Email Marketing Engine
Integration of Payment System
System Linkage with Domestic and Foreign Distribution Companies
Integration of Omni-Channel Marketing Engine
日本 直 販
Product lineup
Sundries, Heath Foods, Gardening Goods, etc.
Product lineup
Cosmetics, Bags, Shoes, Baby-Related Goods, etc.
Product lineup
Clothing , Accessories , Auto supplies, etc.
www.tmall.com www.jd.com Number of members: 55 millions bj.jumei.com Number of members: 13.3 millions
JAPAN
Local Localwww.666-666.jp
KJT.COM
CHINA
www.kjt.com www.tmall.hkgoodsbuy
SOUTH KOREA
www.goodsbuy.co.krMetro Deal
PHILIPPINES
Cross Border Local Cross Border Localwww.metrodeal.com
Sells attractive Japan-themed merchandise that no other E-Commerce Websites offer and exclusively available here. Supported by a broad range of demographics regardless of age and gender.
藤巻百貨店
JAPAN
fujimaki-select.com
Product lineup
Apparel, Electric Appliances, Sundries, etc.
Around 3.1 million unique monthly users and about 2.5 million members.
Vietnam's No.1 daily deal Website.
Hotdeal
VIETNAM
www.hotdeal.vn
UNQ
CHINA
E-Commerce fulfillment company with sales channels to E-Commerce retailers in various parts of ASEAN, including India's two major firms Flipkart and Snapdeal, and the ASEAN region’s largest firm Lazada.
Anchanto
SINGAPORE
www.yhd.com Number of members: 9.3 millionsS PAC E 87 9
JAPAN
Cross BorderYifanshop.com
CHINA
www.space879.com www.yifanshop.com
Authentic, high-quality Japanese products are sold to Chinese users. Basically, transcosmos procures the products and makes sales. Number of members is 100,000.
Berrybenka
Local berrybenka.comINDONESIA
Local Cross Border Local天猫国際
CHINA
Ookbee Mall
THAILAND
Cross Border Localwww.ookbeemall.com
*An apparel E-commerce site (within TMALL) supported by Magic Panda
*Website images are all from top page.
China's largest apparel E-commerce supporting corporation. Received the Gold cer tification, which is the highest ranking as a TMALL Partner, for four consecutive years. Contributed to sales expansion through store design and marketing support.
Magic Panda
CHINA
Local lee.tmall.com*
Number of members: 45 millions www.flipkart.com Number of members: 40 millions www.snapdeal.com www.lazada.sg www.qoo10.sg Number of members: 20 millionsGlobal E-commerce Offered by transcosmos Introduction of Major Channels in Different Countries
Nihonchokuhan Comprehensive direct sales site for TV, radio, newspaper, and catalog.
The number of existing members is 8.5 million.
Proper brands procured in Europe and the US which are difficult to find in Japan are sold in Japan. Accommodates inspections, delivery, and customer support.
China's Cross-Border E-commerce site with connections with the government. Taking advantage of the free trade z o n e, i t h a s a sy s t e m c a p a b l e o f r e s p o n d i n g w i t h shipments inexpensively and expediently.
Scheduled to launch a store with transcosmos.
A Cross-Border version E-commerce site of TMALL, which has the largest E-commerce platform in China. Scheduled to launch a store with transcosmos.
The latest products from Japanese brands may be purchased. A South Korean payment system has been implemented. Responds to the overall customer support.
Philippines' largest daily deal site. Introduces different daily deals where different products are offered every day for a limited-time only discount prices. Has 3 million members.
transcosmos' unique sales channel with the core users of Ookbee, ASEAN's largest electronic bookstore platform with 6 million members. Delivers high-valued Japanese products to rapidly expanding Thailand market.
Indonesia's No. 1 ladies' fashion E-commerce site, based in Jakarta. Handles 500 brands and offers a One-Stop operation.
Distributes a variety of products to many E-commerce sites as an E-commerce wholesaler which specializes in cosmetics products. Number of members: 114.3 millions Cross Border Cross Border In Preparation
to Start a Store to Start a StoreIn Preparation
Cross Border Cross Border Cross Border
Product lineup
Apparel, Bags, Accessories, etc.
Product lineup
Apparel, Bags, Shoes, etc.
Product lineup
Cosmetics, Sundries, Electric Appliances, etc.
Product lineup
(planned) Cosmetics, Sundries, Electric Appliances , etc.Product lineup
Restaurants, Salons, Electric Appliances, etc.
Product lineup
(planned) Cosmetics, Sundries, Electric Appliances, etc.Product lineup
(planned)Books, Skin Care, Cosmetics, etc.
Product lineup
Apparel, Bags, Shoes Cosmetics, etc.Product lineup
General Apparel-Related Products
Product lineup
Beauty Products, Toys, Miscellaneous Items, etc.1 2
Global E-Commerce One-Stop Services
(For Different Countries and Regions)
One-Stop E-Commerce service variation optimized for E-Commerce market of each country. Clients can expand their
E-Commerce business in various ways based on their needs such as starting E-Commerce business by itself, Cross-Boarder
E-Commerce from Japan and commissioned sale through transcosmos' E-Commerce channel.
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transcosmos Provides E-Commerce One-Stop Service
transcosmos Distributes and Sells Corporate Clients'
Products through transcosmos's E-Commerce Channel
Sell on transcosmos' Local E-Commerce Malls / Website
Local
Sell on transcosmos's Local E-Commerce Website
Sells on Local E-Commerce Retailer Through transcosmos's E-Commerce Wholesales / Distribution
Sell on transcosmos' Cross-Border E-Commerce Website
Cross
Border
1 3
Local
Sell on transcosmos' Local E-Commerce Malls / Website
Provide One-Stop service ranging from market research / analysis, E-Commerce Website
creation / operation,Web promotion to fulfillment
transcosmos offers clients' products via our E-Commerce channels such as "NIHON CHOKUHAN", "Fujimaki
Department Store", and "SPACE 879", in addition to providing One-Stop service ranging from market research /
analysis, E-Commerce Website development / operation, Web promotion to fulfillment.
For the Japanese Market
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Number of Members:8.5 Millions Japan's E-Commerce Website
Cross-Border E-Commerce Site Targeting Japanese Market
Sell on transcosmos's Local E-Commerce Website
Sell on transcosmos' Cross-Border E-Commerce Website
E-Commerce Website with Collection of Masterpieces
transcosmos has been providing services in China for 20 years, accumulating vast experience with E-Commerce
operation records for over 50 companies. Through strong partnership with major Chinese businesses, we
support clients' E-Commerce business expansion considering Chinese culture and characteristics.
For the Chinese Market
transcosmos Group E-Commerce Outsourcing Companies
Chinese E-Commerce Fulfillmentand Distribution Company
E-Commerce fulfillment and logistics company with 7 delivery centers in China, with a total working space of 110,000 square meters. Capable of shipping products to almost all areas for E-Commerce users in mainland China. Serves average of 40,000 transactions per day and during peak season it handles 150,000 transactions as order - fulfillment - shipping agent.
China's Largest Apparel E-Commerce Support Compnay
China's largest E-Commerce support c ompany for apparel brands. MAGICPANDA provides merchandizing, branding, marketing and customer support services, and also provides O2O measures linked to real stores. Received TMALL Gold certification, the highest ranking award for four consecutive years.
Cross-Border E-Commerce Website Targeting Chinese Market
Sell on transcosmos' Local E-Commerce Malls / Website
China's Largest E-Commerce Mall
Provide One-Stop service ranging from market research / analysis, E-Commerce Website
creation / operation,Web promotion to fulfillment
transcosmos has received Gold certification in apparel and baby
goods division, Silver certification in daily goods and automobile
division.transcosmos is the only company to receive a total of
four certifications.
Offer clients' products through mail-order service /
E-Commerce to 8.5 million members.
Cross-Border sales of client' products to the Chinese market.
Chinese E-Commerce System Solution Company
The company develops and sells E-Commerce solutions and systems. It has approximately 1.5 million records of E-Commerce solution and system implementations and owns top-class share in the E-Commerce store front system market.
China’s Leading Digital Agency
Tensyn Interactive is a leading digital agency listed on ChinaNext, which is for China’s venture enterprise market. It occupies the top three positions in media buying (purchasing of ad slots) for major portal Websites and video Websites in the Chinese market.
Major Achievements in China
transcosmos has received Gold certification in apparel and baby goods division, Silver certification in daily goods and automobile division. transcosmos is the only company to receive a total of four certifications.
www.666-666.jp
fujimaki-select.com
www.space879.com
www.tmall.com
www.yifanshop.com www.tmall.hk www.kjt.com
Sell on transcosmos' Cross-Border E-Commerce Website
Wholesale and Distribution Company for a Major Chinese E-Commerce Retailer
Sells on Local E-Commerce Retailer Through
transcosmos's E-Commerce Wholesales / Distribution
transcosmos distributes our clients' products,mainly cosmetics, to E-Commerce retailers such
as Jumei,
一号店
and JD.com.
www.jd.com bj.jumei.com www.yhd.com
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Local
Local
Local
Local
Cross Border Cross BorderIt features attractive Japan-themed merchandise which no other
E-Commerce Websites offer and are exclusively available here.
Selling masterpieces that enrich our lives while placing
importance on details such as the stories behind the products
and the dedication of the craftsmen.
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Cross-Border sales of Europe and the U.S. brand
products in Japan market.
Sells on Local E-Commerce Retailer Through
transcosmos's E-Commerce Wholesales / Distribution
1 6 1 7
Sell on transcosmos' Local E-Commerce Malls / Website
Provide One-Stop service ranging from market research / analysis,
E-Commerce Website creation / operation,Web promotion to fulfillment
transcosmos has been providing contact center, direct mail and field service including E-Commerce One-Stop
Service to over 100 major companies in South Korea for 14 years.
Now, we are the largest independent BPO vendor in South Korea.
For the South Korean Market
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Cross-Border E-Commerce Website Targeting Korean MarketCross-Border sale of clients' products into
the South Korea market.
Sell on transcosmos' Cross-Border E-Commerce Website
transcosmos supports clients' E-Commerce business entry into ASEAN market, with strong partnership
with top players in the market and our know-how accumulated by local subsidiaries in Thailand, Indonesia,
Vietnam, the Philippines, and Malaysia.
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For the ASEAN Markets
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Provide One-Stop service ranging from market research / analysis, E-Commerce Website
creation / operation,Web promotion to fulfillment
transcosmos has received "High Performance Award"
from eBay Korea, operating company of Gmarket, for
our contribution to overseas sales business for Gmarket,
South Korea's largest online shopping mall.
Korea's Largest E-Commerce Mall
Introduction example
Dinos Cecile Co., Ltd.transcosmos Korea Inaugurates the "Cecile Online Shop" E-Commerce Site for the South
Korean Market
● transcosmos Korea will handle general business operations for the "Cecile Online Shop" at One-Stop, ranging from the construction
and operation of this E-Commerce site to functions such as marketing to attract customers, customer support and order acceptance at contact centers, and fulfillment operations including purchasing, inventory control and delivery.
● The "Cecile Online Shop" is aiming for sales of 10 billion won(about 900 million yen) in fiscal year 2016.
Internet
Promotion
Customer Care
Fulfillment
Consumer
Consumer
Launch
E-Commerce
Website
Construction
*Distribution CompanyOperations
PC http://www.cecileonline.kr/
Mobile http://m.cecileonline.kr
[Cecil Online Shop]
eBay Korea
Sell on transcosmos' Local E-Commerce Malls / Website
Indonesia
Thailand Vietnam Philippines Malaysia
transcosmos Group E-Commerce Outsourcing Companies
E-Commerce Fulfillment Company Having Sales Channels with E-Commerce Retailers
in Singapore as well as India and ASEAN Countries
www.goodsbuy.co.kr
www.ebay.co.jp
Cross-Border Sale of Clients' Products into ASEAN Market
Sell on transcosmos' Cross-Border E-Commerce Website
Cross-Border E-Commerce Website Targeting ASEAN MarketSell on transcosmos' Cross-Border E-Commerce Website
www.ookbeemall.com
berrybenka.com
Number of Members:3 Million
The Philippines' Largest Daily Deal E-Commerce Website
Number of Members:2.5 Million Vietnam's Largest Daily Deal Website
E-Commerce Website Linked with ASEAN's Largest E-Book Store with 6 Million Members
Indonesia's Largest Apparel E-Commerce Website
MetroDeal sells clients' products on the Philippines' No.1 daily deal Website
which has 3 million email members.
Around 3.1 million unique monthly users and about 2.5 million members
Selling the merchandise of customers on Vietnam’s No.1 daily deal Website.
BERRYBENKA sells clients' products on Indonesia's largest apparel
E-Commerce Website which carries more than 500 brands.
Ookbee MALL sells clients' products through transcosmos' unique sales
channels capitalizing on ASEAN's largest e-bookstore "Ookbee" users.
www.metrodeal.com
www.hotdeal.vn/ha-noi/
E-Commerce Fulfillment Company Having Sales Channels with
E-Commerce Retailers in Singapore as well as India and ASEAN Countries
E-Commerce fulfillment company with sales channels to E-Commerce retailers in
various parts of ASEAN, including India's two major firms Flipkart and Snapdeal,
and the major ASEAN firm Lazada.
Singapore
www.flipkart.com www.snapdeal.com www.lazada.sg www.qoo10.sg
Provides Cross- Border E- Commerce fulf illment ser vices to and from Singapore and other countries, in addition to local E-Commerce fulfillment services in Singapore, Malaysia and Indonesia. Furthermore, the company carries out sales for E-Commerce retailers in various parts of ASEAN, such as Flipkart and Snapdeal, the largest in India and major ASE AN firm Lazada, Qoo10, etc., with storing inventor y for clients and per forming functions ranging from product registration to FDA applications to inventor y management.
Merchandise
Shipment
Consumer
Consumer
Local
Cross Border Cross BorderLocal
Local
Local
Providing services to client companies including leading brands of the Fortune 500 and
Global 1,000 in the U.S. and Europe.Also boasting a large number of accomplishments
focusing on areas such as apparel, health and beauty, consumer goods, food and everyday
sundries.
Main achievements
in the U.S. and Europe
Services for the U.S. and European Markets
transcosmos provides support for clients' E-Commerce business entry into the Europe market with a strong
partnership with PFSweb, the E-Commerce One-Stop Service company which has operational experience with
over 60 companies in Europe and in the United States and Vaimo, the E-Commerce systems solution company
with experience of designing E-Commerce Websites for over 400 companies.
transcosmos Group E-Commerce Outsourcing Companies
Europe and the U.S.'s LargestE-Commerce One-Stop Service Company
The largest company in E-Commerce One-Stop Service
industry in the United States, listed in NASDAQ. In addition
to providing fulfillment service with its own warehouse and
Back-Office services such as customer support and
payment processing, the company provides wide range of
services from creating E-Commerce systems to operation
for over 150 clients.The total working space is approximately
193,000 square meters, equivalent of approximately 4.1
times the size of Tokyo Dome which boasts the largest
seating capacity in Japan.
A Swedish E-Commerce systems solution company with
E-Commerce Website building experience for over 400
companies with the world standard, open E-Commerce
platform "Magento." Received Mangento's 2015 EMEA
(Europe, Middle East and Africa) E-Commerce Partner of
the Year award.
Europe E-Commerce Systems Solution Company
Cross-Border E-Commerce
●
Sales methods by overseas local subsidiaries with understanding of the local business practices
transcosmos executes sales expansion measures using effective branding / marketing methods through understanding local markets and sourcing products that meet local needs
●
Pipeline with major local sales channels
transcosmos expands sales volume via multiple sales channels with utilizing major local Cross-Border E-Commerce sales channels in addition to its own Cross-Border E-Commerce sales channels
●
International distribution utilizing E-Commerce One-Stop center
transcosmos performs international logistics business at its E-Commerce One-Stop Center. We provide the optimum logistics service for overseas consumers with our specific know-how on international logistics (customs, laws and regulations, delivery scheme and etc.)
●
Business operations in Cross-Border E-Commerce business
transcosmos provides wide range of service ranging from E-Commerce Website creation / operation, order management, customer support to international distribution at One-Stop based on its business know-how on international E-Commerce business
Cross-Border E-Commerce market value was 119.9 billion yen in FY 2013; in 2020, it is expected to exceed the
maximum of 876.6 billion yen, which is 7.3 times as much (from "FY 2013 Market Research pertaining to Electronic
Commerce Business" by Ministry of Economy, Trade and Industry). In addition, due to popularity of internet and
improvement of logistics infrastructure in ASEAN countries as China Plus One, the ASEAN market is expected to
grow rapidly.
Provide One-Stop service ranging from market research / analysis, E-Commerce Website
creation / operation,Web promotion to fulfillment
C
on
sum
er
s
C
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s' Pr
od
uc
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transcosmos's Cross-Border E-Commerce Channel for Japan, China, South Korea, and ASEAN Markets
transcosmos provides Cross-Border E-Commerce Website for Japan, China, South Korea, and ASEAN market and sells
high-quality products to local consumers
Sell on transcosmos' E-Commerce Malls / Website
transcosmos's Cross-Border E-Commerce Business
Production
Product
Distribution
Consumers
Delivering Products in Local Market
Bonded Zone / Free Trade Zone
Orders
Management of E-Commerce Site
Sales Agreement
Free Trade
Zone Customs Office Cross-Border E-Commerce Sales Channel Distribution Company Distributer Warehouse Warehouse Corporate Clients Factory
Countries Providing Products
Domestic
Market
Overseas
Market
Countries Distributing Products
Japan to China
Japan to South Korea
Japan to ASEAN
Japan to Singapore
Japan to the
Philippines
Japan to Vietnam
Europe to Japan
Tensyn … Beijing Tensyn Digital Marketing Technology Joint Stock Company / FineEX … Shanghai Heze Logistics Co., Ltd.. / Magic Panda … Shandong Ya Nuoda E-Commerce Co., Ltd. / eMnet … eMnet Inc. / VAIMO … VAIMO AB / PFS … PFSweb, Inc. / Merlin … Merlin Information Systems Group Limited / Mandate … Mandate Communications (S) Pte / Geary … Geary LSF Group / Anchanto … Anchanto Pte Ltd
Northeast China Daqing ● ● Dalian ● ● Benxi ● ● Shenyang ● ● North China Beijing 1 ● Beijing 2 ● Beijing （Tensyn） ● Tianjin ● ● Tianjin （FineEX） ● East China Shanghai 1 ● ● Shanghai 2 ● Shanghai ● ● Shanghai 2（FineEX）● Shanghai 2（FineEX）● Shanghai ● Shanghai （Tensyn） ● Shanghai （Magic Panda）● Jinan （Magic Panda） ●
Hefei ● Wujiang ● Suzhou ● ● South China Guangzhou ● Guangzhou ● ● Guangzhou 1 （FineEX） ● Guangzhou 2 （FineEX） ● Guangzhou 3 （FineEX）● Guangzhou （Tensyn）● Shenzhen ● ● Shenzhen （Tensyn） ● Southwest China Chengdu （FineEX） ● Seoul （eMnet） ● Kwanak CRM ● Kwanak Finance ● Jamsil ● Namyeong ● ● Songnam ● Busan ● Busan （eMnet） ●
State of New York New York ● New York （PFS） ● ● State of Pennsylvania Philadelphia （Geary） ● State of Massachusetts Boston （Geary） ● State of North Carolina
Research Triangle Park ●
（PFS） State of Ohio Beachwood （PFS） ● State of Minnesota Minneapolis （PFS） ● State of Missouri St. Louis （Geary） ● Medellín （Merlin） ● Colombia State of Mississippi Southaven 1 （PFS） ● Southaven 2 （PFS） ● State of Washington Seattle （PFS） ● ● State of Tennessee Memphis （PFS） ● ● State of Texas Allen （PFS） ● ● Dallas （PFS） ● Grapevine （PFS） ● Austin （Merlin） ● State of Illinois Chicago （PFS） ● Chicago （Geary） ●
Global
China South Korea Jongro ● ● Nonhyun ● Guro ● Guro CS ● Jakarta ● ● Jakarta ● ● Indonesia Bangkok 1 ● ● ● Bangkok 2 ● ● ● Thailand Bletchley (Merlin) ● London ● London （PFS） ● UK State of California Los Angeles ● ● Sacrament ● Silicon Valley Branch Office● San Francisco （Geary） ● San Diego （Geary） ●USA Singapore ● Singapore （Mandate） ● Singapore （Anchanto） ● Singapore Hanoi ● ● ● Ho Chi Minh ● ● Vietnam Manila ● ● ● Manila ● Manila ● ● Manila （Merlin） ● Philippines Kuala Lumpur ● Malaysia Bangalore （PFS） ● Noida （PFS） ● Pune(Anchanto) ● India Helsinki （VAIMO） ● Oulu （VAIMO） ● Finland Oslo （VAIMO） ● Norway Copenhagen （VAIMO） ● Denmark Tronto (PFS) ● ● Canada Munich （PFS） ● Germany Tallinn （VAIMO） ● Estonia Stockholm （VAIMO） ● Gothenburg （VAIMO） ● Sweden Pretoria （VAIMO） ● South Africa Liege 1 （PFS） ● ● Liege 2 （PFS） ● Belgium Sofia（PFS） ● Bulgaria Kiev （VAIMO） ● Ukraine Budapest （Merlin） ● Debrecen （Merlin/PFS） ● Hungary Ikebukuro ● Shinjuku Gyoen ● Tama ● Yokohama ● ● Atsugi ● Utsunomiya ● Kawaguchi ● Kita-Kashiwa ● Kanto Region Shibuya ●● ● ● ●● Komagome ● Kinki Region
Osaka Head Office ●● ● ● ● Chubu Region
Nagoya Branch Office ●● ● ● ● Nagoya ● Toyota ● Hokkaido Region Sapporo Kita-Guchi ● ● Sapporo Ekimae ● Sapporo Odori-Kita ● ● Sapporo Odori-Chuo ● Sapporo Odori-Minami ● ● Sapporo Odori-Nishi ● Kyushu Region
Fukuoka Branch Office ●● ● ●●
Fukuoka（Tenjin） ● Fukuoka（Tenjin） ● Miyazaki Aoshima ● Miyazaki Ekimae ● Kumamoto ● Nagasaki ● Umeda ● Nishi-Umeda ● Higobashi ● Osaka ● Osaka Hommachi ● Osaka Hommachi-Minami Temma ●
Kyoto Business Office●
Wakayama Branch Office Wakayama（kemi） ● Wakayama （Fukiage）● Tohoku region
Sendai Hirose Dori ● Sendai Ekimae ● ●
Domestic
Okinawa（Koza） ● Okinawa（Chuo） ● Okinawa（Omoromachi）● Okinawa （Uruma） ● Naha（Tsubogawa） ● ● Naha （Asahimachi）● MSP Okinawa ● Okinawa IDC ● Okinawa RegionGlobal E-Commerce
One-Stop Services
We support E-Commerce business operations with services corresponding to the business strategies and brandstrategies of client companies, including everything from E-Commerce Website construction and operation to fulfillment (receipt of goods, picking, packing and shipping), customer care, Web promotions and analysis.
Providing the Functions Required for
E-Commerce Business at One-Stop
Optimal operations which understand both local characteristics and product characteristics are achieved based on know-how accumulated through experience in providing services to leading brand companies in each industry.
A Wealth of Know-How Gained from Experience in
Providing Services in Each Industry
Providing the functions required for E-Commerce business at One-Stop
in line with the business and brand strategies of client companies
●● ● ●●●
2015.09-01 Main Office / 3-25-18, Shibuya, Shibuya-ku, Tokyo 150-8530 Japan
Osaka Head Office / Tosabori Daibiru Bldg. 2-2-4 Tosabori, Nishi-ku, Osaka 550-0001 Japan (Reception 16F) TEL.81-3-4363-1111TEL.81-6-4803-9500
www.trans-cosmos.co.jp
0120-120-364
9:00∼18:00 (Except Sat, Sun)* We provide a multitude of various other services. If you have any questions or comments, please feel free to contact us at any time.
* For details on service pricing, please contact any of our sales representatives. * transcosmos is a trademark or registered trademark used by transcosmos inc. as well as in other countries. * In addition, the company names and products services listed in this brochure is trademark or registered trademark of each compnay.
For Inquiries on Services
transcosmos inc.
transcosmos is a "Privacy Mark" certified company
Providing Services in 36 Countries* Worldwide Including
Japan, Europe, the U.S., China and South Korea
We cover approximately 80% of the markets around the world.* Japan, China, South Korea, Indonesia, Thailand, Philippines, Vietnam, Singapore, India , the U.S., Canada,UK, Germany, France, Spain, Italy, Netherlands, Sweden, Denmark, Finland, Norway, Switzerland, Poland, Belgium, Austria, Greece,Portugal, Ireland, Romania, Hungary, Luxembourg, Bulgaria, Slovenia, Lithuania, Latvia, Estonia
