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Diversiteit voor sterkere ketens

Korrie Louwes

Heleen Hoosemans

(2)

http://www.hartvannederland.nl/nederl and/2012/port-angels-promoten-de-havens

(3)

Waarom diversiteit nodig?

1. In 2030 wereldwijd 40 miljoen hooggeschoolde

werkers tekort; v=m gat bijna geheel gedicht

2. Betere prestaties van bedrijven met ook vrouwen in

de top (gemiddeld 55% meer winst)

3. Dynamiek van huidige economische ontwikkeling

vergt beheersing van alle eigenschappen

(4)

Sc

hoolk

in

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n

vo

or

beta

Ster

ke

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infrastr

uctuu

r (

jin

c,

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C)

Zij

-in

stro

om

Girlsday

met het

ec

hte

we

rk

Vro

uwenn

etwe

rk

Do

or

stro

mingstarge

ts

op 1e

managementn

iveau

RDM

-campus

Havendagen

ni

euwe

impu

ls

Beloning

van sof

t skills

(bere

ikbare

)

Rolm

ode

llen

Inclusieve

cultu

ur

op de

we

rk

vlo

er

(5)

Heleen Hoosemans over “how to make it happen!’

(6)
(7)

7

Diversity

means all the ways we differ. It

includes visible differences such as age, gender, ethnicity and physical appearance, as well as underlying differences such as thinking styles, religion, nationality, sexual orientation, and education.

Inclusion

means creating a working culture where differences are valued; where everyone has the opportunity to develop skills and talents consistent with our values and business objectives. The aim is to make Shell an organisation where people feel involved, respected, and connected - where the richness of ideas, backgrounds and

perspectives are harnessed to create business value.

Our Definition of Diversity & Inclusion

(8)

Global D&I Business Case

• Customers & Markets

• Globalization

• Mergers & Acquisitions • Changing Demographics

• Attract and Retain Top Talent • Increase Productivity

• Productive Work Climate • License to Operate and Grow

Business Case for D&I

External Drivers

Internal Drivers

It is therefore vitally important that we do not view diversity and inclusion as a “nice to do” or an “add on” to business as usual. It must be at the heart of our business plans in the same way that safety is.

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9 9

Our D&I Framework

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Gender

Nationality

Inclusion

Targets Increasing the

proportion of women in senior

management to at least 20% in the long term.

Having local people fill more than half the senior management positions in every country we operate in.

Continuously improve the Diversity & Inclusion Indicator (DII) as

measured by the Shell People Survey.

Principles  Match or exceed female diversity of external feeder pools.  Balance external availability and internal development in achieving the female target.*  Provide equal opportunity at all levels.**

 Address ethnicity (male and female) at a country level as needed.

 Provide equal opportunity at all levels.**

 No statistically

significant differences among subgroups within DII results.

 Use credible

mechanisms to gather and assess level of inclusion.

The People Standards and associated Key Performance Indicators reinforce the expectations and methods to achieve these targets.

*Targets represented as Shell’s long-term minimum objectives. ** Following national norms and government policies.

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11 11

7,2

7,9

8,8

9,6

9,6

9,9

11,6

12,9 13,6

13,9

15,3

16,6 16,2 17,2

20

% Women in Senior Leadership Positions

(12)

36

25

33

32

37

36

34

42

32

50

2005

2006

2007

2008

2009

2010

2011

2012

2013

Target

% Countries with Majority Local Nationals in Senior

Leadership Positions

(13)

13

DII Questions

% Favourable

Shell

I am free to speak my mind without fear of negative

consequences

63

Where I work we are treated with respect

81

The decisions leaders in my organisation make concerning

employees are fair

57

My organisation has a working environment in which different

views and perspectives are valued

72

My organisation has a working environment that is free from

harassment and discrimination

79

Composite DII Score

70

Diversity & Inclusion Indicator (DII)

from Shell People Survey

(14)
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15

Business Impact: example from our Upstream business

GTL project in Qatar

> 50.000 construction workers

> 60 nationalities

Safety incidents – root cause?

Intervention:

Working Across Cultures course

Part of onboarding programme

Impact:

Safety performance improved

Pull from other businesses

Cross cultural competence critical to

business success

(16)

Business Impact: examples from India

Shell Retail in India

Programme to hire People with Disabilities led to the employment of 59 PwD across > 50 retail sites in India.

Recognised by president of India with a prestigious country award.

Extremely high attrition rates for women professionals due to life events

Pool of 1.5 million highly qualified women Re-entry programme for women engineers

Short term (6-12 months) projects

If successful, considered for permanent role in Shell

(17)

17

1

7

Rotterdam Regio Rotterdam Onderwijs SNR Pernis Beroepsbevolking (Zadkine & STC)

50% vrouw 1,6% vrouw Shell Pernis: 5.9% vrouw 50% allochtoon 28% allochtoon

(18)

Business Impact: Shell Pernis – Approach

Actieve promotie techniek onder meisjes – o.a. Chocolate Challenge Girlsday Shell Eco-marathon Inclusion – o.a. Mentoring Circles Stageplekken Sponsoring

(19)
(20)

Shell’s Learnings

Leader commitment and ownership is critical at multiple levels

A compelling case for action and vision which are easily understood leads to

greater credibility and commitment

Change must be owned and driven by the businesses

Infrastructure, education and tools need to be developed and shared broadly for

effective implementation

Early identification of progress and success measures increases the likelihood of

progress, provided there is clarity on roles, responsibility and accountability

Core principles and values which underpin the work must be embedded in key

business and people processes

Regular monitoring and reporting progress up through the highest level will assure

continued attention and alignment

Periodic, planned communication that includes opportunities, success stories and

reinforcing messages will keep effort focused

(21)
(22)

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