Jisc Research & Development: faster horses or racing cars?

Dr Phil Richards, Chief Innovation Officer, Jisc For EUNIS Congress 2015

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About Jisc

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Jisc Research & Development (R&D)

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Jisc’s co-design process and progress

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Future challenges and opportunities

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Summary

Mission

To enable people in higher education, further education and skills in the UK to perform at the forefront of

international practice by exploiting fully the possibilities of modern digital empowerment, content and

connectivity

Our vision & mission

Vision

To make the

UK

the most

digitally advanced

education

and

research

What does Jisc do?

Does 4 things…

Providing and developing a network infrastructure and related services that meet the needs of the UK research and

education communities

Supporting the procurement of digital content for UK

education and research

Our network of national and regional teams provide local engagement, advice and support to help you get the most out of our service offer

Our R&D work, paid for entirely by our major funders, identifies emerging technologies and develops them around your

Jisc does 4 things…

Our work in this area includes:

»Security

»Connectivity

»Access and identity management

»Procurement

»Cloud

»Email

»Internet and IP services

»Telecoms

»Videoconferencing

Our work in this area includes:

»Journals

»e-books

»Maps and geospatial data

»Learning and teaching resources

»Resource discovery

»Film and images

»Repositories

In this area we provide:

»A single point of contact through a dedicated account manager

»Subject specialists

»Communities of practice and peer networking

»Local stakeholder for a

»Training

»A range of online and face to face events (eg Digifest, Networkshop)

We are currently running 34 R&D projects including the following topic areas:

»Collaboration

»Curation and preservation

»Data and analytics

»Digital literacy

»E-learning and VLEs

»Libraries

»Open access

Jisc across the UK

How we engage with you…

With dedicated local staff and access to a team of subject specialists, you can access and make best use of Jisc's products and services tailored for colleges, universities and skills providers in your region as well as the ability to attend national/regional conferences.

Alyson Dacey

Head of Jisc Wales

T 0203 819 8254

E alyson.dacey@jisc.ac.uk Jason Miles-Campbell

Head of Jisc Scotland

T 0203 819 8253

E jason.miles-campbell@jisc.ac.uk

Lyn Bender

Head of Jisc South West and Midlands

T 0203 819 8243

E lyn.bender@jisc.ac.uk

Will Allen

Head of Jisc North

T 0203 819 8252

E will.allen@jisc.ac.uk

John Potter

Head of Jisc South and East

T 0203 819 8220

E john.potter@jisc.ac.uk

Pete Scott

Head of Jisc London

(interim)

T 07766 442259

Savings achieved with no service reduction

Jisc annual funding

The Jisc R&D proposition

The goal is

Delivered by

Facilitated by

Using

Developing new national shared technology services

Collaborating across the sector

Jisc as a national body with a technology focus

Jisc R&D Web site

Co-design principles

Focused

User-centred

Agile

Partnership

Experimental

Co-design partners – we have listened

142 ideas considered 24 defined and pitched 5 challenges prioritised

>100 senior stakeholders prioritised ideas

Co-design challenges

Research at risk (R@R)

Prospect to alumnus (P2A) Learning analytics

Digital learning & capabilities Implementing FELTAG

Business intelligence

Jisc Summer of Student Innovation

How it works:

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Create – Make a video to explain your idea

»

Share – Upload your video and encourage people to vote

»

Vote - If you hit the voting target we will consider it for funding

So if you have a brainwave, come and join us for a Summer of Student Innovation:

http://www.jisc.ac.uk/rd/projects/

summer-of-student-innovation

Worldwide take up

»

105 active UK

universities

»

92 international

National learning analytics pilot service

The problem: only ~30 HEIs & FEIs have access to

predictive learning analytics

• Used to identify learners

not engaged, improving retention

The solution: national learning analytics system:

• Service with cloud–based

infrastructure

• Community

• Toolkit

The opportunity:

• bring modern BI and

analytics to all UK HEIs and FEIs at low cost

• Extend to personalised learning and ‘big data’ measures of learning gain

The partners: Jisc, SCONUL, HESPA, sector leaders and practitioners

National Learning Analytics solution by licence type

26/11/2013 Jisc Co-design The problem: • Duplication of effort creating modern applications • No mobile/modern .ac.uk authentication service

The solution: modern hosting platform,

authentication & integration layers, community and

marketplace

The opportunity: a single platform and marketplace, lowering cost of entry to market

The partners: Jisc, app

developers, sector software suppliers

Now: available to developers Due: App Store July 2015

Based upon: Google stack

App store and community

Authentication, authorisation & consent

First & third party apps

APIs and developer services

Jisc application hosting stack

App store &community

Authentication, authorisation & consent

First & third party apps

APIs and developer services

Cloud platform and services & integration •Analytics

•Business Intelligence

•Data Services

The problem: ~20 UK HEIs, have access to modern BI tools that are the norm in many other industries

The solution:

• New, modern HEIDI+

HESA statistics

• HEIDI Lab sandbox

• BI maturity model

• Training & support

The opportunity: bring

modern BI and analytics to all UK HEIs at low cost

The partners: Jisc, HESA, HESPA

When: now/Sept 2015

National HE Business Intelligence Service

HEIDI Lab – live now

“A camel is a horse designed by a committee.”

“If I had asked people what they wanted, they would have said

faster horses.”

Henry Ford (allegedly)

Some faster horses

Enough racing cars?

No camels

Co-design initial feedback

Be more radical!

Move faster!

We have certainly listened

!

The perennial problem we are trying to solve

How can we help save our

sectors £100Ms per annum?

Shared corporate systems – ‘Jisc in a box’

The problems:

• £100Ms duplication of

effort in non-academic systems

• Licence cost issues with

large database supplier

The solution:

• a shared set of

non-academic corporate apps (Finance, HR, etc.)

• No loss of academic

autonomy

The opportunity:

• Save the sectors > £100M PA

• No loss of academic autonomy

The barriers:

• Highly heterogeneous non-academic business

processes

• Human factors favouring local control

Precedents: HE in Italy, Spain, FE Sussex

Current Jisc work: FE scoping in Northern Ireland

Benefits of scale

“… construction of extremely large-scale,

commodity-computer data centres at

low-cost locations… uncovered the

factors of 5 to 7 decrease in cost

of

electricity, bandwidth, operations,

software and hardware at these very

large economies of scale.”

Armburst, Armando Fox et al.,

Above the Clouds, Berkeley

The Janet network

Our ‘national grid’ for leveraging industrial scale

(and GÉANT network)

Industrial scale data centre Industrial scale data centre

Universities and research institutions

Downscaling the institutional data centre

The problems:

• £100Ms on infrastructure without economy of scale

• Lack of agility in responding to research infrastructure needs

The solution:

• Reduce/phase out inefficient institutional data centres

• Fully harness power of Janet network for our sectors

The opportunity:

• Save the sectors > £100M PA, plus carbon savings

• No loss of academic autonomy

The barriers:

• Cloud suppliers not passing on economies in pricing, esp. data egress

• Human factors favouring local control

Precedents: US HE, large devolved corporates e.g. IBM

Current Jisc work: cloud

Equipment sharing – the next phase

The problems:

• £Bns of publicly-funded research infrastructure not optimally shared

The solution:

• Enhanced and merged equipment.data + Kit Catalogue

• Open data on public-funded equipment sharing

The opportunity:

• Better sharing of adding £100Ms value to UK research

• No loss of academic autonomy

The barriers:

• Joined-up information systems enabling better sharing

• Human factors favouring local control

Precedents: some early successes with sharing and Kit Catalogue in N8, M6, etc.

Current Jisc work: leveraging

equipment.data, merging with Jisc Kit Catalogue

HEDIIP landscape model and Jisc information hub prototype

www.jisc.ac.uk/rd/projects/information-hub-prototype

Jisc – the sectors’ trusted educational big data broker?

The problem:

• 100s require reporting on same data sets

• Efforts to measure ‘learning gain’ overlooking big data

The solution:

• Enhanced and merged equipment.data + Kit Catalogue

• Open data on public-funded equipment sharing

The opportunity:

• Statistical returns at a click

• Measuring learning gain cracked

• UK at forefront of new data-driven global learning model

The barriers:

• Multi-tenant hub and data model – proved at pilot scale

• Human factors – who do we trust with our data?

Precedents: Jisc, King’s College London, UCL, Birmingham,

Plymouth & York St John have built something concrete here

Future Jisc work: keen to work with HEDIIP blueprint, to scale up our pilot and implement their model

Summary

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New Jisc organisation in place

›

Significant internal efficiencies delivered

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Jisc R&D and co-design delivering new shared services

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Still the need to help sectors save £100Ms PA

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Jisc part of solution, not part of problem

Find out more…

Dr Phil Richards

Chief Innovation Officer

phil.richards@jisc.ac.uk

One Castlepark




Tower Hill




Bristol




BS2 0JA

T 020 3697 5800

Moving faster – Futures framework live July 2015

Lot 1: Software developer services - £6M Lot 2: Project Management consultancy services - £500K

Lot 3: Economic Analysis consultancy services - £500K

Lot 4: Market Research consultancy services - £500K

Lot 5: Evaluation consultancy services - £500K

Lot 6: Enterprise Computingconsultancy

services - £500K

Lot 7: Information Management and Library consultancy services - £500K

Lot 8: Learning Analytics consultancy services - £1M

Lot 9: Research and Research Data Management consultancy services - £1M

Lot 10: Teaching, Learning and the Student Experience consultancy services - £1M

Lot 11: Metadata, vocabularies, standards and protocols consultancy services - £500K

Lot 12: Intellectual Property Rights and Licensing consultancy services - £500K

Lot 13: European Commission Funding Processes and Coordination of Activities consultancy services - £500K Lot 14: Data, Text Mining and Data Visualisation consultancy services - £500K

Lot 15: Business Intelligence consultancy services - £500K Lot 16: Technical Architects consultancy services - £500K Lot 17: Scenario planning consultancy services - £500K

Co-tutor

56

End 2015

A student and staff

relationship management system. Staff can use Co-Tutor to communicate with and manage their personal tutees, project students, Industrial

placement activities, PGR supervision and module cohorts.

http://co-tutor.lboro.ac.uk/signon/

Contact: Martin Hamilton

Due

Probable Likelihood

Not identified Jisc destination

Jisc Elevator

57

Mid 2015

A website that allows people to pitch ideas and other people to vote on the ideas that they like. The site will be able to support multiple

concurrent competitions and will be able to be used by people inside and outside of Jisc

http://elevator.jisc.ac.uk/

Contact: Andy McGregor _Due

Definite Likelihood

Customer services? Jisc destination

Research data

discovery UK

58

Early 2016

A service that will make

it easier for researchers

to discover research

datasets.

Due Possible Likelihood Digital resources Jisc destination

Journal data policy

bank

59

Mid 2016

A website that curates

a collection of the

policies that journals

have about how to

submit research data

related to articles

Contact: Rachel Bruce

Due

Probable Likelihood

Digital resources Jisc destination

Global Transit Tata Global Transit GTT Global Transit Level3 Manc’r T’house North

Global Transit

10Gbit/s 1Gbit/s 100Gbit/s Telecity HX

Leeds Core PoP Global Transit Tata Global Transit GTT Global Transit Level3 Edge-IX Manc’r IXManchester GÉANT GÉANT+ T’house North LINX

Public Peering

IXLeeds 10Gbit/s 1Gbit/s 100Gbit/s Telecity HX

Leeds Core PoP Pathe News Akamai Virgin Radio Bogons Logicalis UK Pipex BBC Datahop InTechnology INUK RM Education LINX multicast NHS Redstone Google Global Transit Tata Global Transit GTT NetrinoUK Gamma Updata aql Voicenet Global Transit Level3 Akamai Google Edge-IX Manc’r VM NetrinoUK IXManchester Google Limelight Limelight InTechnology NHS Akamai BTnet Gamma Exa Net GÉANT Init7 Amazon Microsoft Synetrix TMnet GÉANT+ Globelynx Microsoft BBC (games) VM T’house North VM

BBC (games) One Connect

LINX Glasgow Core PoP HEAnet BBC (games)

Private Peering

IXLeeds 10Gbit/s 1Gbit/s 100Gbit/s Telecity HX

Leeds Core PoP Pathe News Akamai Virgin Radio Bogons Logicalis UK Pipex BBC Datahop InTechnology INUK RM Education LINX multicast NHS Redstone Google Global Transit Tata Global Transit GTT NetrinoUK Gamma Updata aql Voicenet Global Transit Level3 Akamai Google Edge-IX Manc’r VM NetrinoUK IXManchester Google Limelight Limelight InTechnology NHS

Total capacity ≈870 Gbit/s Akamai BTnet Gamma Exa Net GÉANT Init7 Amazon Microsoft Synetrix TMnet GÉANT+ Globelynx Microsoft BBC (games) VM T’house North VM

BBC (games) One Connect

LINX Glasgow Core PoP HEAnet BBC (games)

Janet: more than just bandwidth

IXLeeds 10Gbit/s 1Gbit/s 100Gbit/s Telecity HX