2 0 1 5 - 2 0 1 6
Committed
to sustainable
and connected
www.keolis.com
Committed to delivering
sustainable and connected
03
means working with Public Transport Authorities
to create efficient and responsible networks that continuously
adapt to the changing lifestyles of passengers and encourage
them to take public transport. This challenge lies at the heart
of the operations and maintenance strategy of Keolis, a leading
player in public transport in 16 countries. The Group delivers
this by developing tailor-made mobility solutions for each
region in which it operates.
No. 1
in automated
metros and trams
worldwide
16
countries
in which
we operate
300
Public Transport
Authorities
have chosen us
02-3 billion satisfied
customers
thanks to the operational excellence
and commitment of our 56,000 employees
04
Our history
T H E O R I G I N S O F K E O L I S D AT E B A C K O V E R
A H U N D R E D Y E A R S . I T G R E W T H R O U G H A S E R I E S
O F F R E N C H C O N S O R T I U M S A C T I V E I N T H E P U B L I C
T R A N S P O R T S E C T O R D U R I N G T H E 2 0 T H C E N T U R Y.
1 999
SNCF becomes the leading shareholder in VIA GTI.2001
VIA GTI and Cariane merge, resulting in the creation of Keolis.
2013
Keolis becomes the number one operator of hybrid vehicles in France.
2013
Keolis launches its con-tinuous improvement programme, KeoLife.
2014
Keolis expands in Mass Transit, winning contracts for the DLR network in London, commuter trains in Boston and the future Waterloo tram system in Canada.
2012
SNCF acquires 70% of shares in Keolis and becomes the leading shareholder.
05
2003
Keolis becomes the leading shareholder (70%) in Busslink, a Swedish bus operator.
2005
Keolis wins the British Southeastern franchise, in partnership with Go-Ahead.
2009
The award of the contract for the Melbourne network establishes Keolis
as the world leader in tram operations. Keolis also wins the contract to operate the Bordeaux urban network.
2016
Keolis prepares to launch the first automated metro line in Hyderabad, India, a new reference in Mass Transit.
2015
Keolis presses ahead with its digital innovation strategy, launching the PlanBookTicket app and creating the first digital mobility observatory.
05
04-2010
Keolis expands in the car parking market through a merger with EFFIA, the second largest operator in France.
2010
Keolis receives the Equality label for its policy in favour of gender balance in the workplace.
Key figures
R E C U R R I N G E B I T DA
I n m i l l i o n s o f e u r o sB R E A K D OW N O F R E V E N U E
P e r c e n t a g e INTERNATIONAL FRANCE 2014 37.3% 62.7% 2015 296 278 2014PROFIT ATTRIBUTABLE
TO EQUITY SHAREHOLDERS
I n m i l l i o n s o f e u r o s 33 2015 26 2014+ 6.6%
44% 2015 56%B R E A K D OW N O F C A P I TA L
P e r c e n t a g e CAISSE DE DÉPÔT ET PLACEMENT DU QUÉBEC SNCF 70% 30%R E V E N U E
I n b i l l i o n s o f e u r o s 2015 2014+ 12.2%
5.002 4.45907
Key figures
06-E S TA B L I S H 06-E D I N 1 6 C O U N T R I 06-E S
WO R L D L E A D E R S H I P
I N A U TO M AT E D M E T R O
A N D T R A M O P E R AT I O N S
E M P LOY E E S
I n d i v i d u a l sCSR
COMMITMENTS
1
st
Keolis is the first public transport operator to receive the GEEIS (Gender Equality European/International Standard) label for its actions in favour of gender balance in the workplace.
10
The number of principles linked to basic human rights, international workers’ rights and the fight against corruption, which Keolis committed to by signing the United Nations Global Compact.
INTERNATIONAL FRANCE 660 km
5,800 km
OF METRO LINES, OF WHICH 225 KM IS AUTOMATED METRO (MARKET LEADER)
OF TRAM LINES (MARKET LEADER) OF RAIL LINES AU ST R A L I A B E LG I U M C A N A DA C H I N A D E N M A R K F R A N C E G E R M A N Y I N D I A LUX E M B O U R G T H E N E T H E R L A N DS N O RWAY P O R T U G A L SW E D E N
UNITED ARAB EMIRATES U N I T E D K I N G D O M U N I T E D STAT E S
23,000
Total number of buses and coaches worldwide.
22,100 34,200 56,300 IN 2015 20,700 32,700 53,400 IN 2014 240 km
W E I M AG I N E
WE CARE
W E C O M M I T
To ensure the satisfaction of millions of passengers every single day, the Group must design and provide its services with the customer at the heart of its concerns. Winning the trust of Public Transport Authorities over the long term entails building partner relationships based on listening and transparency. Respect and people development are the foundations of the Group’s human resources policy, inspiring each one of our 56,000 employees everyday around the world.
Our values
T H R E E G U I D E L I N E S T H A T D R I V E T H E E V E R Y D AY
A C T I V I T I E S O F E A C H E M P L O Y E E .
09
W E I M AG I N E
WE CARE
W E C O M M I T
Each community has its own needs and specific financial constraints. Keolis sees its role as tailoring mobility solutions to suit each of them. And the role of its teams is to constantly innovate, designing attractive transport offers that focus on passengers’ well-being and comfort.
This means respecting the Group’s contractual commitments to Public Transport Authorities with regard to safety, and the quality and reliability of its operations. Keolis is a trusted partner that is committed to delivering the best sustainable mobility service to the communities it serves.
08-Our key principles
W H A T M A K E S T H E K E O L I S M O D E L D I F F E R E N T .
Enriching the customer experience
Through its core philosophy of “Thinking like a passenger”, Keolis strives to understand the diversity of its customers, through an in-depth analysis of their lifestyles and travel habits. The purpose? Creating the conditions for a positive experience at every moment of their journey.
ORLÉANS (FRANCE) PlanBookTicket
Using a single app on their smartphones, travellers can now plan their journey, as well as buy and validate their tickets.
LONDON (UNITED KINGDOM) Docklands Light Railway
KeolisAmey Docklands has formed a new “Customer Action Team” to provide assistance and information to passengers during peak hour, and in the event of service disruptions.
TWENTE (THE NETHERLANDS) Accessibility
Improved accessibility for seniors and people with reduced mobility proved decisive in the renewal of the contract for this regional bus network.
11
10-Optimising industrial performance
Keolis draws on its vast industrial expertise in managing complex systems, in safety, in innovative and preventive maintenance and in eco-mobility to benefit its customers and the operational performance of networks, whatever the mode of transport (metro, tram, bus, coach, train).
Speeding up innovation
By integrating digital technology and involving all stakeholders in its thinking, Keolis is encouraging people to reconsider their view of public transport. Thanks to an approach based on studying future trends, collaboration and open innovation, we can imagine concepts of mobility that meet the needs of communities and their inhabitants ever more effectively.
UNITED KINGDOM Govia Thameslink Railway
Keolis won the contract for this rail franchise, which represents 273 million passengers per year. This reflects the Group’s expertise in managing “heavy modes”.
RENNES (FRANCE) Open Data
Ever since 2009, Rennes Métropole – with the support of Keolis – has allowed public access to network data, so that developers can create apps that facilitate the use of public transport.
STOCKHOLM (SWEDEN) Sustainable mobility
100% of the buses in the Swedish capital operated by Keolis run on alternative fuels to diesel. 35% of them use biogas processed from the city’s waste.
GROUP Keoscopie Digital
The first digital mobility observatory was launched by Keolis in 2015, in partnership with Netexplo. The aim: imagining the mobility scenarios of tomorrow and the solutions to which they will give rise.
LILLE (FRANCE) Automated metro
The global pioneer in automated metros in Lille back in 1983, Keolis has further developed its expertise in this reliable and efficient mode of transport in Rennes, Lyon, Hyderabad and London.
BORDEAUX (FRANCE) Connectram
The city of Bordeaux offered tram passengers a mobility experience that is unique in the world, thanks to an augmented reality technology and 3D screens in the “Connectram” carriages.
Our commitments
7 P R I O R I T I E S S E T T O E N S U R E T H A T T H E G R O U P
M A K E S C O N S T A N T P R O G R E S S .
Connecting
mobility to
passengers’
increasing
expectations
To make public transport even more attractive, Keolis treats customer satisfaction as a priority, on the basis of its core philosophy: “Thinking like a passenger.” Its aim is to shift from a model of mass transport to one that is fully customised.
In Tours, France, 93% of travellers said they were satisfied with the replacement bus service that was implemented following a major incident that occurred on the tram network in July 2015.
Fostering a strong relationship
with Public Transport Authorities
By establishing strong, long-lasting relationships with Public Transport Authorities based on listening, transparency and dialogue, Keolis is able to meet each community’s specific expectations. The purpose? To jointly develop tailored solutions that provide ever greater satisfaction to local communities.
When Keolis teamed up with the Public Transport Authority in Bergen, Norway, to build two tram network extensions, it successfully maintained a customer satisfaction rating of over 95%.
Putting
safety first – everywhere
and at all times
Because it is a prerequisite in public transport, Keolis has made the safety of its passengers and employees its highest priority. In Group subsidiaries around the world, this is embodied by a highly demanding, yet empowering approach to continuous improvement.
In the 12 months following the third “Rhino” safety campaign run by Yarra Trams in Melbourne, Australia, the number of pedestrian accidents with trams decreased by 27%.
1 2
3
13
Our commitments
7 P R I O R I T I E S S E T T O E N S U R E T H A T T H E G R O U P
M A K E S C O N S T A N T P R O G R E S S .
12-Boosting economic performance
Given the strain and uncertainty of the current economic environment, the Group’s subsidiaries are carrying out numerous initiatives at a local level to continue developing and meeting customer expectations, while also reducing costs.
In 10 years, Keolis and SYTRAL, the Public Transport Authority for the Lyon region in France, have reduced fare evasion from 18% to 10%.
Striving for operational excellence
Keolis is committed to continuous improvement. The Group always endeavours to perform better, in every subsidiary and in all of its departments, and seeks to deliver the highest possible standard in terms of operation and maintenance – to Public Transport Authorities and passengers alike. It does this by implementing detailed and meticulous improvement plans.
In its first year of operation, Keolis successfully maintained an average rolling stock availability rate of over 99% for DLR, the automated metro in London.
Leading by example
Environment, ethics, disabilities… The Group fully understands the role it must play to meet the challenges of sustainable development. This is why it works with all its stakeholders to deliver a corporate strategy that benefits not only its passengers and its employees, but also the communities it serves.
Keolis Mobilité Paris, which operates a transport service for people with disabilities in the French capital, regularly organises meetings between its drivers and experts specialised in working with people with reduced mobility.
Promoting employee engagement
Developed on a core set of values and expertise, the Group places considerable emphasis on the engagement of its employees. This is achieved through a strong brand image and a company culture focused on optimising performance.
On arrival, every new employee on the Hyderabad network in India follows two weeks of training on the values and methods of Keolis.
4
5
7
ALENÇON CHAUMONT Avignon Valence Vienne St-Étienne Grenoble Bellegarde-sur-Valserine Besançon Belfort Colmar Louvigny Charleville-Mézières Aulnoye-Aymeries Valenciennes Roubaix ARTOIS-GOHELLE Villeneuve-d’Ascq Douai Rouen Chartres Vendôme Poitiers Niort La Rochelle Angoulême Limoges Clermont-Ferrand Saint-Pierre -des-Corps Péronne Reims Bezanne Thionville Mâcon NÎMES ALÈS Cannes Cassis Martigues Marseille Perpignan Toulouse Dax Montpellier Vitrolles Antibes AIX-EN-PROVENCE NARBONNE MILLAU LYON OYONNAX VICHY RIOM MONTLUÇON LONS-LE-SAULNIER PONTARLIER MONTBELLIARD ÉPINAL NANCY SUB POMPEY TOUL CHALONS-EN-CHAMPAGNE MAUBEUGE ARRAS AMIENS CHAUNY SOISSONS CHÂTEAU-THIERRY CREIL CHANTILLY HONFLEUR FÉCAMP ELBEUF LISIEUX RENNES
VITRÉ LAVAL LE MANS
ORLÉANS MONTARGIS BLOIS TOURS CHÂTELLERAULT SAINTES CHÂTEAUROUX NEVERS Nantes ANGERS ST-MALO MORLAIX QUIMPER LORIENT Auray CAEN BAYEUX CHERBOURG SENLIS LILLE OBERNAI STRASBOURG SARREBOURG METZ VESOUL DIJON Arc 1950 TARBES PAU AUCH AGEN MARMANDE BORDEAUX Béziers PORTE DE L’ISÈRE MIRIBEL L’Arbresle BEAUNE Dunkerque DREUX BREST Nyons 14
Locations
Operating since
1908
70
departments
covered by
interurban services
360
car parks
3
metro networks and
11
tram networks
34,200
employees
90
urban networks
CLOSE-UP...Lille – In conjunction with Matra Transport International, Keolis was behind the world’s first automated metro, inaugurated in 1983. Today, the VAL driverless network is the largest of its kind in the world, with 45 km of double track.
Greater Paris – With the acquisition of Transports Daniel Meyer, a leading player in interurban transport in the Paris region, Keolis boosted its presence in the Greater Paris area and positioned itself strongly in view of future projects linked to the Grand Paris Express network.
Avignon – At the TGV railway station, EFFIA supplemented its existing car parking facilities (approx. 3,200 spaces) with a new 835-space eco-sustainable car park, complete with 15,000 m2 of photovoltaic panels. Customers can now book their
parking spaces using an online application.
THE PLATFORM IN NUMBERS
F R A N C E
France, where the Group first developed the know-how
it now delivers throughout the world,
ALENÇON CHAUMONT Avignon Valence Vienne St-Étienne Grenoble Bellegarde-sur-Valserine Besançon Belfort Colmar Louvigny Charleville-Mézières Aulnoye-Aymeries Valenciennes Roubaix ARTOIS-GOHELLE Villeneuve-d’Ascq Douai Rouen Chartres Vendôme Poitiers Niort La Rochelle Angoulême Limoges Clermont-Ferrand Saint-Pierre -des-Corps Péronne Reims Bezanne Thionville Mâcon NÎMES ALÈS Cannes Cassis Martigues Marseille Perpignan Toulouse Dax Montpellier Vitrolles Antibes AIX-EN-PROVENCE NARBONNE MILLAU LYON OYONNAX VICHY RIOM MONTLUÇON LONS-LE-SAULNIER PONTARLIER MONTBELLIARD ÉPINAL NANCY SUB POMPEY TOUL CHALONS-EN-CHAMPAGNE MAUBEUGE ARRAS AMIENS CHAUNY SOISSONS CHÂTEAU-THIERRY CREIL CHANTILLY HONFLEUR FÉCAMP ELBEUF LISIEUX RENNES
VITRÉ LAVAL LE MANS
ORLÉANS MONTARGIS BLOIS TOURS CHÂTELLERAULT SAINTES CHÂTEAUROUX NEVERS Nantes ANGERS ST-MALO MORLAIX QUIMPER LORIENT Auray CAEN BAYEUX CHERBOURG SENLIS LILLE OBERNAI STRASBOURG SARREBOURG METZ VESOUL DIJON Arc 1950 TARBES PAU AUCH AGEN MARMANDE BORDEAUX Béziers PORTE DE L’ISÈRE MIRIBEL L’Arbresle BEAUNE Dunkerque DREUX BREST Nyons
FRANCE
15Locations
1514-F R A N C E
France, where the Group first developed the know-how
it now delivers throughout the world,
accounts for 56% of Keolis revenue.
CITY Urban network City Management of over 300 spaces Interurban networks Metro Tram Bus Rapid Transit CAPTION In Greater Paris, 11 transport hubs and 25,700 parking spaces are managed by the Group
BELGIUM GERMANY DENMARK SWEDEN NORWAY THE NETHERLANDS Zwolle Zutphen Oldenzaal Rahden Münster Aalborg Hinnerup SlagelseCopenhagen Helsinge Gothenburg Jönköping Norrköping Örebro Dalarna Bergen Dortmund Düsseldorf Venlo Lemgo Bielefeld Kassel Apeldoorn Keolis Vlaanderen Eurobus Holding Soest Hamm Karlstad Finspång Aarhus Ultrecht Kampen Stockholm Värmland Tylstrup OdenseSkibby LUXEMBOURG Enschede Porto PORTUGAL 16 CLOSE-UP...
Aarhus, Denmark – The city’s future tram network will be operated by Keolis as of May 2017. This new contract will enable the Group to diversify its businesses in Denmark, where it already operates a number of bus networks.
Stockholm, Sweden –In the capital city famous for being a pioneer in sustainable development, 35% of the 1,000 buses operated by Keolis run on biogas produced by processing waste. The remaining 65% use mixed or renewable energy (biodiesel, ethanol, biodiesel-electricity hybrid).
Germany – Teutoburger Wald Network (TWN) is a new rail franchise won by Keolis in northwest Germany, which consists of five lines and transports 11 million passengers per year. The Group will start operating it in 2017.
THE PLATFORM IN NUMBERS
C O N T I N E N T A L E U R O P E
Having won a number of new contracts in 2015,
Keolis was able to speed up its development
across several modes – trams, buses and trains.
Operating since
2003
2
tram networks:
Aarhus (Denmark –
under construction)
and Bergen (Norway)
4
rail networks
in Germany and
2
in the Netherlands
8
Belgium
countries
Denmark
Germany
Luxembourg
The Netherlands
Norway
Portugal
Sweden
11,900
employees
100%
of the buses operated by
Keolis in Stockholm run
on alternative forms
of energy to diesel.
BELGIUM GERMANY DENMARK SWEDEN NORWAY THE NETHERLANDS Zwolle Zutphen Oldenzaal Rahden Münster Aalborg Hinnerup SlagelseCopenhagen Helsinge Gothenburg Jönköping Norrköping Örebro Dalarna Bergen Dortmund Düsseldorf Venlo Lemgo Bielefeld Kassel Apeldoorn Keolis Vlaanderen Eurobus Holding Soest Hamm Karlstad Finspång Aarhus Ultrecht Kampen Stockholm Värmland Tylstrup OdenseSkibby LUXEMBOURG Enschede Porto PORTUGAL 17
16-C O N T I N E N T A L E U R O P E
Having won a number of new contracts in 2015,
Keolis was able to speed up its development
across several modes – trams, buses and trains.
Rail service in Germany Rail service in the Netherlands Tram Bus / shuttle / interurban and school coaches / PRM
CAPTION
CLOSE-UP...
London – A year after Keolis took over the network, the DLR in East London is recording excellent performance results. The automated metro, which carries 115 million passengers annually, is now achieving 99% of scheduled departures.
Nottingham – In 2015, Keolis doubled the size of its tram network, which now stands at 32 km. The level of customer satisfaction remains very high: 96% of passengers say they would recommend the network to others.
England – Govia Thameslink Railway constitutes the largest rail franchise in the United Kingdom in terms of passenger numbers, train numbers, revenue and employees.
THE PLATFORM IN NUMBERS
U N I T E D K I N G D O M
In the country that saw the birth of the railway,
Keolis operates several rail franchises,
an automated metro in the heart of London and a tram network.
Operating since
1996
33%
of journeys are made
on a network operated
by Keolis
1
automated
metro network
(DLR – London)
X2
The Nottingham
tram network
doubled in size
in 2015 following
its extension
1,150
employees
99.2%
is the average
consolidated
availability rate
on the DLR network
(London)
Nottingham
Birmingham
Hereford
Canterbury
Dover
Hastings
Eastbourne
Brighton
Southampton
Gatwick
Portsmouth
Liverpool
Shrewsbury
London
UNITED KINGDOM
UNITED KINGDOM
Ashford
19Rail service in the UK Tram
CAPTION
U N I T E D K I N G D O M
In the country that saw the birth of the railway,
Keolis operates several rail franchises,
an automated metro in the heart of London and a tram network.
UNITED STATES
Martinez
Fresno
Las Vegas
Monrovia/Covina
Anaheim
Fort Lauderdale
Pompano
Washington DC
Boston
Lancaster
Van Nuys
Burbank
CANADA
Rimouski
Montreal
Terrebonne
Quebec
Repentigny
Waterloo
CLOSE-UP...
Washington, DC, United States – The Group’s contract to operate VRE, the capital city’s commuter train network, has been renewed until 2020, thanks to an excellent operational performance and a record 92% customer satisfaction rate.
Boston, United States – Keolis, which operates the State of Massachusetts’ commuter trains, has achieved the best punctuality rate for ten years. The monthly average has been around 94% in the second semester of 2015, thanks to its new service quality improvement plan.
Waterloo, Canada – The city’s tram system, currently under construction, will be operated and maintained by Keolis as of 2017. This is the Group’s first tram contract in North America.
THE PLATFORM IN NUMBERS
N O R T H A M E R I C A
The Group already operated urban and regional rail services
in North America. In a new phase of its growth, it will
soon start operating a new tram network in Canada.
Operating since
2009
1
tram network
under construction:
Waterloo (Ontario,
Canada)
2
rail networks:
Washington DC (VRE)
and Boston (KCS)
4,700
employees
92%
of customer satisfaction
on the Virginia Railway
Express (VRE)
UNITED STATES
Martinez
Fresno
Las Vegas
Monrovia/Covina
Anaheim
Fort Lauderdale
Pompano
Washington DC
Boston
Lancaster
Van Nuys
Burbank
CANADA
Rimouski
Montreal
Terrebonne
Quebec
Repentigny
Waterloo
21 Train Taxi Planned tramBus / shuttle / interurban and school coaches / PRM CAPTION
20-N O R T H A M E R I C A
The Group already operated urban and regional rail services
in North America. In a new phase of its growth, it will
Operating since
2009
4
states covered:
Victoria
Queensland
South Australia
Western Australia
250
km
of track in Melbourne,
the world’s largest
tram network
4,000
employees
935
buses make up
the fleet of the Keolis
Downer bus division
CLOSE-UP...
Melbourne, Australia – In Australia’s second city (population 3.8 million), Keolis has been operating the world’s largest tram network since 2009. 471 trams provide 180 million journeys per year on 28 lines totalling 250 km of track.
Gold Coast, Australia – The city’s tram network, launched by Keolis in 2014, has exceeded its passenger number targets after one year of operation. The 13-kilometre line and 16 stations recorded 6.18 million journeys, compared to the forecast of 5.7 million.
Australia – With its partner, Downer, Keolis has acquired ATE, a company that operates a fleet of 935 buses in three Australian states. This key acquisition, intended to reinforce Keolis’ position in Australia, is the largest made by the Group since its purchase of EFFIA in 2010.
THE PLATFORM IN NUMBERS
A U S T R A L I A
A N D N E W Z E A L A N D
Thanks to the acquisition of one of Australia’s leading bus company,
Keolis, which already operated the Melbourne and Gold Coast
tram networks, has become the country’s number one
private multimodal transport operator.
AUSTRALIA
Gold Coast
Brisbane
Adelaide
Perth
Kalgoorlie
Melbourne
23 Tram CAPTION22-A U S T R 22-A L I 22-A
A N D N E W Z E A L A N D
Thanks to the acquisition of one of Australia’s leading bus company,
Keolis, which already operated the Melbourne and Gold Coast
tram networks, has become the country’s number one
private multimodal transport operator.
Bus / shuttle / interurban and school coaches / PRM
UNITED
ARAB EMIRATES
Abu Dhabi
CAPTIONA F R I C A ,
M I D D L E E A S T
A N D A S I A
India, the Middle East and China; the Group is positioning
itself in some of the global regions where the need
for public transport is growing exponentially.
Metro
INDIA
CHINA
Hyderabad
Wuhan
Shanghai
2524-A F R I C 24-A ,
M I D D L E E A S T
A N D A S I A
India, the Middle East and China; the Group is positioning
itself in some of the global regions where the need
for public transport is growing exponentially.
Present since
2012
70
of track for the
km
new automated
elevated metro in
Hyderabad, to be
inaugurated in 2016
75,000
passengers per day
on line 8.3 of Shanghai’s
automated metro,
which will be operated
by Keolis from the end
of 2017
CLOSE-UP...
Hyderabad, India – 15 train sets were successfully tested on the new automated metro in Hyderabad in 2015. The elevated metro – to be launched in October 2016 – will serve 66 stations across three lines, covering 70 km of track.
United Arab Emirates – Emirates Transport, a UAE federal transport operator, and Nesma, a Saudi engineering, construction and transport company, signed strategic partnership agreements with Keolis in 2015.
Shanghai, China – Line 8.3 of the city’s metro system will be run by Keolis as of 2017 for a period of five years. It is Shanghai’s first automated metro line and the first line in the country to be operated by a foreign company. It will transport an average of 75,000 passengers per day on 6.7 km of track.
THE PLATFORM IN NUMBERS
400
Our references
METROS
• Pioneer and world leader in automated metros (225 km)
• Operations in France, UK, India, and soon in China
Lille, Lyon, Rennes (France), Hyderabad (India), London (UK), Shanghai (China, starting 2017)
TRAMS
• World leader in trams (660 km) • Operator of the Melbourne network,
the world’s largest (250 km)
11 NETWORKS IN FRANCE
Angers, Bordeaux, Brest, Caen, Dijon, Le Mans, Lille, Lyon, Orléans, Strasbourg, Tours
5 INTERNATIONAL NETWORKS
Bergen (Norway), Gold Coast (Australia), Melbourne (Australia), Nottingham (UK), Porto (Portugal)
2 NEW NETWORKS UNDER CONSTRUCTION
Aarhus (Denmark), Waterloo (Canada)
TRAINS
Approx.
6,000
km of tracks8
networks in Europe and North America1
in 3 rail journey in the United Kingdom is made on a network operated by KeolisCOMMUTER TRAINS
Boston (U.S.), Washington, DC (U.S.)
INTERCITY TRAINS
Germany, The Netherlands, United Kingdom
BUSES AND COACHES
23,000
vehicles worldwideN
o.
1
for urban buses in France100%
of the bus fleetin Stockholm runs on alternative fuels to diesel
URBAN
Aix-en-Provence, Beaune, Bordeaux, Lille, Lyon, Montargis, Montbéliard, Rennes (France), Adelaide (Australia), Burbank (U.S), Copenhagen (Denmark), Gothenburg (Sweden), Perth (Australia), Stockholm (Sweden)...
Bus Rapid Transit:Las Vegas (U.S.), Metz, Nîmes, Rennes, Tours (France)…
INTERCITY
Alsace, Ardèche, Eure, Haute-Garonne, Seine-Maritime (France), Belgium, Quebec (Canada)…
Coach Rapid Transit: Beauvais-Amiens,
Loire-Atlantique, Franche-Comté (France)
AIRPORT SHUTTLES: Bordeaux, Marseille, Montpellier, Le Bus Direct – Paris Aéroports (France), Fort Lauderdale (U.S.)…
Our references
27
26-PARKING
N
o.
2
for parking in France141,000
spaces managed360
car parksN
o.
1
for station and hospital car parksSTATIONS
Aix-en-Provence TGV, Avignon TGV, Besançon TGV, Dijon, Lille Flandres, Limoges, Lyon, Metz, Nancy TGV, Paris (7 stations), Toulon, Valence TGV (France)...
HOSPITALS AND CLINICS
Dunkirk, Lille, Marseille, Metz-Thionville, Nice (France)...
CITY CENTRES
Béziers, Cassis, Grenoble, Marseille, Massy, Montpellier, Paris, Toulouse (France)...
SHOPPING CENTRES
Châlons-en-Champagne, Lyon, Rouen, Tremblay-en-France (France)...
PARK AND RIDE (P+R)
Bordeaux, Belfort, Marne-la-Vallée, Metz (France)...
ON-STREET
Grenoble, Herblay, Lens, Perpignan (France)...
SEA AND RIVER
SHUTTLES
210,000
journeys made in 2015 on river shuttles in BordeauxBordeaux, Brest, Lorient (France)
ON-DEMAND
TRANSPORT
N
o.
1
French operator of transport for people with reduced mobilityN
o.
2
in chauffeur-driven cars in Greater Paris with LeCabTRANSPORT FOR PEOPLE WITH REDUCED MOBILITY
Angers, Caen, Châteauroux, Laval, Lens, Lille, Lyon, Paris, Orléans (France), California (U.S.), Sweden…
ON-DEMAND TRANSPORT
Arras, Aix-en-Provence, Dreux, Greater Paris, Lille, Orléans, Roissy, Rouen (France)…
CHAUFFEUR-DRIVEN CARS/TAXIS
Anaheim (U.S.), Belgium, Greater Paris (France)…
CAR-SHARING/CAR-POOLING
Arras, Bordeaux, Lens-Béthune, Lille, Orléans, Metz, Rennes (France)…
BICYCLES
N
o.
2
for bicycle share schemes in FranceA fleet of
17,000
bicycles (self-service, long-term rental, electrically assisted, etc.) in 25 towns and citiesAgen, Blois, Bordeaux, Brest, Dijon, Laval, Lens, Lille, Marmande, Montargis, Nevers, Orléans, Pau, Rennes, Tours, Versailles, Vichy (France)...
COMMUNICATIONS DEPARTMENT
20, rue Le Peletier 75320 Paris Cedex 09 – France
Tel.: +33 (0)1 71 32 90 00 [email protected] www.keolis.com – P h o to s: K eo lis , D R .