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WorldCat Local. Overview. The world, the Web and your library. The world, the Web and your library

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Discovery on the Web: WorldCat Local Puts Your Library Where Your Users Are

Shu-En Tsai

Director, Asia Pacific Services OCLC Asia Pacific

WorldCat Local –

Easier discovery and delivery of your materials locally and globally

WorldCat Local –

Easier discovery and delivery of your materials locally and globally

EVERY CONNECTION

has a starting point.

Overview Overview

• The world, the Web and your library

• The evolution of WorldCat

• Introducing WorldCat Local

• How to get started with WorldCat Local “quick start”

• Options beyond WorldCat Local “quick start”

• Next steps

• Your questions

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The world, the Web and your library The world, the Web and your library

Change in use of Web services from 2005 - 2007

**數據資料來自2005 年 OCLC

“Perceptions” report 及 2007年 OCLC “Sharing” report

The world, the Web and your library The world, the Web and your library

View of the Webscape… Where are libraries?

Maybe…

(2)

The world, the Web and your library The world, the Web and your library

• 圖書館若單是網站的服務是不夠的

• 圖書館必須思考如何指導客戶使用圖書館的相關資源

• 2005 OCLC “Perceptions”報告, 調查來自6個國家3300個受訪者, 其中 有96%的讀者曾到館使用圖書館服務, 72%有圖書館的借書證, 可見讀者 知道圖書館所在何處, 但不知道圖書館網站提供了什麼服務

• 圖書館必須開始跟強大基礎、經營成功和擁有全球化科技實體競爭

• 圖書館是無法“單獨地”與 Google, Yahoo!, Microsoft, Amazon…等網路 社群服務競爭

• 圖書館可以讀者可以連接到全球資源的途徑外, 同時也提供各館實體的在地

館藏

SLIDES #4 - #7 INCLUDE OPTIONAL APPROACHES FOR DESCRIBING THE LIBRARY POSITION IN THE WORLD OF WEB SERVICES

The world, the Web and your library The world, the Web and your library

• Libweb currently reports 7,700 library Web sites

That’s a HUGE number, if a user wanted to search everything available on all those sites

That’s a MINISCULE number, compared to the 250,000+ libraries in the world (IFLA)

• Web users expect unified resources (fewer places to search) for universal results (more comprehensive).

The world, the Web and your library The world, the Web and your library

Some quotes relative to libraries and the Web…

"Researchers are adopting social network technologies very fast and so far they have done so on their own: the library has been effectively bypassed.“

Alma Swan and Sheridan Brown, Key Perspectives Ltd.

“Some say Google is God. Others say Google is Satan. But if they think Google is too powerful, remember that with search engines unlike other companies, all it takes is a single click to go to another search engine.”

Sergey Brin

“The lnternet is turning economics inside-out. For example, everybody on the internet now wants stuff for free and there are so many free services available.”Uri Geller

"I don't like going into the library system unless I have to because there's like 15 logins.”Graduate Student, OCLC focus group.

The world, the Web and your library The world, the Web and your library

Alexa.com ratings:

#1: Yahoo! Sites

#2: Google

#1,609: MIT Libraries

(down from approx. #750 in early 2007)

#12,989: WorldCat.org

(up from approx. #40,000 in early 2007)

#47,989: LA Public Library Web Site

(down from approx. #35,000 in early 2007)

(3)

• 成功的網路服務SuccessfulWeb servicesleverage cooperation:

Google: Advertisers matched with searchers.

eBay: Many buyers and sellers histories over time.

Amazon: Thousands of stores, millions of products, served up in one Internet storefront.

• Every user adds value for all users and to the platform as a whole

• The system is more efficient through shared resources (improvements, feedback, data)

Web sites vs. networked services

Web sites vs. networked services Expectations in a networked world Expectations in a networked world

Users expect rich, useful services:

• Lists, reviews and tags forge personal connections between users and materials

• A compelling experience that includes links to alternate resources

• Tools that facilitate cross-platform connections

• Simplicity and ease of use

• Self-service

• Immediate gratification

• Single source for one category

• Rich interactivity

• User participation, contribution, collaboration

OCLC’s Vision OCLC’s Vision

Deliver library resources and services at point of need

• In a manner that users want and understand

• Promotes world’s largest library cooperative

Encourage users to participate in network and community of libraries

Local, group and global reach

First steps toward that vision First steps toward that vision

• Open WorldCat– Seed major search engines with bibliographic data from WorldCat. Why?To make library materials findable on the open Web.

• WorldCat.org– Make the entire WorldCat catalog available to users as an openly available service on the Web. Why?To provide one place for users to find and get materials from their closest libraries, and all libraries.

• WorldCat Local– Customized for individual libraries and systems, closing the gap between discovery and delivery. Why?To emphasize local holdings and make it easier for users to find and get to

resources that make the most sense for them.

(4)

WorldCat.org numbers – Good news for libraries WorldCat.org numbers – Good news for libraries

WorldCat.org usage and content

• Over 1.75 million unique users per month

• 6 million full record views per month

• 389 million+ total visits to WorldCat.org

• 20 million+ total click-throughs to library sites (OPAC, ILL, OpenURL, etc.)

WorldCat Local: problem statement WorldCat Local: problem statement

“For the past 10 years online searching has become simpler and more effective

everywhere, except library catalogs.”

University of California System Report 2005

The user view of WorldCat Local The user view of WorldCat Local

Without WorldCat Local, you need to search (at least):

• The local catalog

• A group catalog

• Databases

• WorldCat.org

With WorldCat Local…

one simple search box.

Discovery

Discovery: Single Point of Access Discovery: Single Point of Access

Digitized collections

OCLC Content Electronic

journals Special

collections

eBook collections Physical

collections

(5)

The user view of WorldCat Local The user view of WorldCat Local

Delivery

Without WorldCat Local:

• User gets 3 results in catalog

• Sees that all 3 books are out

• To “get it,” need to place hold or “Search Summit”

• For ILL, go back to library homepage

With WorldCat Local…

all the “Get It” options are in the initial results

The user view of WorldCat Local The user view of WorldCat Local

Tools and connections:

•Personal account

•Lists

•Citation view of lists

•Facebook widget

•Google gadget

… Always adding more

WorldCat Local networks your library to…

WorldCat Local networks your library to…

Library-branded version of WorldCat.org

Serves as a library’s discovery & delivery service

Delivers access to WorldCat with metadata representing all of the library’s physical & electronic collections

Interoperates with existing local system

• Integrated library system

• Consortia borrowing system

• Resource-sharing system

• Link resolver

WorldCat Local: the library view

WorldCat Local: the library view

(6)

1. University of Washington

2. Summit

3. WorldCat

WorldCat Local: the library view

WorldCat Local: the library view Library ownership and availability Library ownership and availability

Configurable Features Configurable Features

• Library branding- Interface and search box

• Relevancy ranking elevates local holdings in search results – can include consortium/group members

• Interoperability with ILS, resource sharing services, and OpenURL resolver

• Metadatafor local collections included in search

Integration with local delivery environment Integration with local delivery environment

Circulation:request/place hold via…

Local system

Intra-consortial borrowing system

Interlibrary loan

Interoperability with WorldCat Resource Sharing, OCLC ILLiad, VDX

Online full text

Direct access to FirstSearch, Electronic Collections Online, NetLibrary

Linking to OpenURL resolver

(7)

WorldCat Local: results WorldCat Local: results

Pilot and early participants

• University of Washington

• Peninsula Library System

• State of Illinois (multiple libraries and systems)

• The Ohio State University

• University of California Libraries

Results: University of Washington Results: University of Washington

WorldCat Local’s impact on borrowing and resource sharing:

+61% borrowing within consortium since pilot start

+114% ILL requests since pilot start

Maintained fill rate for ILLs processed:

68% in 2005/2006 versus 62% in 2006/2007

Article citations from WorldCat Local now account for more hits on UW’s OpenURL resolver than any source except for Web of Science.

The new search catalog, WorldCat is AMAZING compared to the old UW library search…Bravo!

What people are saying…

What people are saying…

WorldCat Local provides a syndication platform so that we can meet users at their point of need. We have to complete the discovery-to- delivery chain no matter where the user starts out.

University of Washington library user

Freakin’

Awesome!

High School Student, Lincoln Trail Libraries

After playing with Local for only 5 minutes I decided I may never use the native ILS interface again.

Eric Schnell, OSU Bill Jordan, University of Washington

Results: Ohio State University Results: Ohio State University

WorldCat Local’s impact on borrowing and resource sharing:

+25% borrowing within consortium since pilot start

+107% ILL requests since pilot start

(8)

Delivers local and global resources in a single search

The first, easy step toward the first cooperative library service on the Web

WorldCat Local “quick start”

WorldCat Local “quick start”

Online Presentation

Extension of OCLC vision with WorldCat Local

“quick start”

Extension of OCLC vision with WorldCat Local

“quick start”

Extend WorldCat.org from discovery to intuitive delivery regardless of item location

Use aggregated OCLC user base to deliver global user- contributed content

Deliver all types of library resources (physical, electronic, digital) on the Web

Engage users in their library experience

Latest announcements Latest announcements

All libraries with subscriptions to WorldCat on FirstSearch receive WorldCat Local “quick start”

No additional charge for subscribing libraries

Phased introduction by ILS

First step toward the first Web-based, cooperative library management service

Now – WorldCat, your catalog, local availability and resource sharing

Future – Delivery and circulation, license management, print and electronic acquisitions, more

What is WorldCat Local “quick start?”

What is WorldCat Local “quick start?”

• WorldCat.org experiencewith library’s branded URL, search box and interface

• Local library resources displayed firstin search results

• Interoperates with many leading library systems to provide the real- time availability status of requested materials and to place holds

• Smart integrationwith a library’s existing delivery services

• Interoperates with one ILS

• The same social networking toolsavailable on WorldCat.org

• Pre-defined statistical reports.

(9)

Configuration and interoperability Configuration and interoperability

• Library branding

• Interface

• Search box

• Custom Web links

• Interoperability with existing ILS

• Interoperability with existing OCLC resource sharing

service

• Link to OpenURL resolver for access to online full text

Access to electronic resources Access to electronic resources

• Coming July 2009: Access to OCLC electronic resource services through same library-branded URL your library uses for

WorldCat Local “quick start”

• Single-search access through the WorldCat.org, WorldCat Local and WorldCat Local “quick start” to multiple services and material formats:

FirstSearch databases

Electronic Collections Online eJournals

NetLibrary eBooks and eAudiobooks

CAMIO, the Catalog of Art Museum Images

ArchiveGrid archival collection descriptions

• Single-search access with integrated search results

Represent all library collections in WorldCat Represent all library collections in WorldCat

• Retrospective batchload

• eContent:

• eBook ,eAudiobook, eJournal holdings

• Digital collections (CONTENTdm, etc.)

• eSerials

WorldCat Local “quick start”

Library availability based on ILS WorldCat Local “quick start”

Library availability based on ILS

Current interoperable ILSs

Ex Libris Aleph (via Z39.50)

Ex Libris Voyager

SirsiDynix Horizon

SirsiDynix Symphony

Innovative Interfaces Millennium

Innovative Interfaces INNOPAC

SirsiDynix Unicorn planned for May 2009

Interoperability with other ILSs

Now

Branded interface, search box

Local resources featured in search results

Future

Prominent link to local catalog coming later in 2009

APIs for local development of additional interoperability will be released in the future

(10)

WorldCat Local “quick start:”

Getting started

WorldCat Local “quick start:”

Getting started

Visit WorldCat Local “quick start” Web site:

• www.oclc.org/worldcatlocal/quickstart

Complete a registration form to initiate your site

• https://www3.oclc.org/app/local/quickstart/

Take configuration and batchload webinars

• http://www.oclc.org/us/en/worldcatlocal/overview/websessio ns.htm

Contact FlySheet Information Services, or OCLC Asia Pacific

• AsiaPacific@oclc.org; Lucy@FlySheet.com.tw

WorldCat.org WorldCat.org WorldCat

WorldCat Local Local WorldCat

WorldCat Local Local “quick start quick start Recent enhancements

Recent enhancements

Recent enhancements: detailed record Recent enhancements: detailed record

Persistent search box Social actions now up top

“More Like This” for similar items Summary

info for a quick decision

Preview button

Toggle content areas

WorldCat Local view of new detailed record

WorldCat Local view of new detailed record

(11)

New view of “Get it” options

New view of “Get it” options Updated profile page, new features Updated profile page, new features

Track your popularity Save your

searches

Saved search

Saved search WorldCat widgets WorldCat widgets

(12)

weRead reviews and recommendations weRead reviews and recommendations

Coming soon to WorldCat Local: Expanded access to eContent

Coming soon to WorldCat Local: Expanded access to eContent

• Integrated access to OCLC eContent on WorldCat.org

User-friendly single search box access

FirstSearch databases

NetLibrary eBooks and eAudiobooks

Electronic Collections Online eJournals

ArchiveGrid archival collection descriptions

CAMIO, the Catalog of Art Museum Images

• Access to your other electronic resources through meta-search functionality within WorldCat Local

Looking ahead:

Web-scale, cooperative library management services

Looking ahead:

Web-scale, cooperative library management services

New system architecture and workflows to support global transaction rates and collaboration

Today, WorldCat Local

Soon, pilots for Web-scale delivery and circulation, acquisition, license management and more

WorldCat Local “quick start” is the first step…

Connecting users’ discovery experience across the Web to cooperative library management services

Benefits of Web-scale, cooperative library management services

Benefits of Web-scale, cooperative library management services

Increased visibility and accessibility of libraries’ collections for users

Reduced duplication of effort from networked technical services and collection management

Streamlined workflows

Cooperative intelligence and improved service levels

(13)

Start your WorldCat Local “quick start”

now

Start your WorldCat Local “quick start”

now

Visit WorldCat Local “quick start” Web site:

• www.oclc.org/worldcatlocal/quickstart

Complete a registration form to initiate your site

• https://www3.oclc.org/app/local/quickstart/

Take configuration and batchload webinars

• http://www.oclc.org/us/en/worldcatlocal/overview/websessio ns.htm

Contact FlySheet Information Services, or OCLC Asia Pacific

• AsiaPacific@oclc.org; Lucy@FlySheet.com.tw

Additional information Additional information

Questions/comments about Web-scale management services

Hectic Pace blog

http://community.oclc.org/hecticpace/archive/2009/04/and-now-for- something-complete.html

WorldCat Local “quick start” Web site

• http://www.oclc.org/worldcatlocal/quickstart

Personal consultation and purchase details

Contact your OCLC Office

• AsiaPacific@oclc.org

Register for ongoing email updates about WorldCat services

• https://www.oclc.org/email/subscribe.htm

Questions?

Questions?

Options beyond WorldCat Local “quick start”

(14)

What is WorldCat Local?

What is WorldCat Local?

Single search and delivery service for your library

All features of WorldCat Local “quick start” plus

Visibility of consortium/group in search results

Interoperability with a consortial borrowing service

Interoperability with multiple ILSs

Visibility of branch level holdings when Local Holdings Records are present

Full-featured, custom statistical reports

In July, 2009 users will have single-search access and integrated, relevancy-ranked, search results for physical, electronic and digital resources offered by their library

NCIP Y

Y Redirect Y

2 systems 1 system

ILS interoperability

Place Hold

Meta-search integration Y

Y OCLC licensed third party database content Y

Y CONTENTdm or other digital collections Y

Y Y

Metadata visible without authentication (currently includes: GPO, ArticleFirst, Medline, ERIC and British Library Inside Serials)

Database Metasearch

Discovery

Use information from Local Holdings Records (LHRs) Y

more than 1 1

Interoperate with link resolvers

Resource sharing through other services that accept Y Open URL

Y Resource sharing through WorldCat Resource Sharing Y

or ILLiad

Delivery

Y Local information display

(e.g. Local notes, Local URLs)

Y Branch level scoping

Y Group relevance ranking

Y Y

Institution relevance ranking

Physical Collection Discovery

WorldCat Local WorldCat Local

“quick start”

Key features in WorldCat Local and WorldCat Local “quick start”

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