Discovery on the Web: WorldCat Local Puts Your Library Where Your Users Are
Shu-En Tsai
Director, Asia Pacific Services OCLC Asia Pacific
WorldCat Local –
Easier discovery and delivery of your materials locally and globally
WorldCat Local –
Easier discovery and delivery of your materials locally and globally
EVERY CONNECTION
has a starting point.
Overview Overview
• The world, the Web and your library
• The evolution of WorldCat
• Introducing WorldCat Local
• How to get started with WorldCat Local “quick start”
• Options beyond WorldCat Local “quick start”
• Next steps
• Your questions
24
%30
%19
%33
%5
%The world, the Web and your library The world, the Web and your library
Change in use of Web services from 2005 - 2007
**數據資料來自2005 年 OCLC
“Perceptions” report 及 2007年 OCLC “Sharing” report
The world, the Web and your library The world, the Web and your library
View of the Webscape… Where are libraries?
Maybe…
The world, the Web and your library The world, the Web and your library
• 圖書館若單是網站的服務是不夠的
• 圖書館必須思考如何指導客戶使用圖書館的相關資源
• 2005 OCLC “Perceptions”報告, 調查來自6個國家3300個受訪者, 其中 有96%的讀者曾到館使用圖書館服務, 72%有圖書館的借書證, 可見讀者 知道圖書館所在何處, 但不知道圖書館網站提供了什麼服務
• 圖書館必須開始跟強大基礎、經營成功和擁有全球化科技實體競爭
• 圖書館是無法“單獨地”與 Google, Yahoo!, Microsoft, Amazon…等網路 社群服務競爭
• 圖書館可以讀者可以連接到全球資源的途徑外, 同時也提供各館實體的在地
館藏
SLIDES #4 - #7 INCLUDE OPTIONAL APPROACHES FOR DESCRIBING THE LIBRARY POSITION IN THE WORLD OF WEB SERVICES
The world, the Web and your library The world, the Web and your library
• Libweb currently reports 7,700 library Web sites
• That’s a HUGE number, if a user wanted to search everything available on all those sites
• That’s a MINISCULE number, compared to the 250,000+ libraries in the world (IFLA)
• Web users expect unified resources (fewer places to search) for universal results (more comprehensive).
The world, the Web and your library The world, the Web and your library
Some quotes relative to libraries and the Web…
• "Researchers are adopting social network technologies very fast and so far they have done so on their own: the library has been effectively bypassed.“
Alma Swan and Sheridan Brown, Key Perspectives Ltd.
• “Some say Google is God. Others say Google is Satan. But if they think Google is too powerful, remember that with search engines unlike other companies, all it takes is a single click to go to another search engine.”
Sergey Brin
• “The lnternet is turning economics inside-out. For example, everybody on the internet now wants stuff for free and there are so many free services available.”Uri Geller
• "I don't like going into the library system unless I have to because there's like 15 logins.”Graduate Student, OCLC focus group.
The world, the Web and your library The world, the Web and your library
Alexa.com ratings:
#1: Yahoo! Sites
#2: Google
#1,609: MIT Libraries
(down from approx. #750 in early 2007)
#12,989: WorldCat.org
(up from approx. #40,000 in early 2007)
#47,989: LA Public Library Web Site
(down from approx. #35,000 in early 2007)
• 成功的網路服務SuccessfulWeb servicesleverage cooperation:
• Google: Advertisers matched with searchers.
• eBay: Many buyers and sellers histories over time.
• Amazon: Thousands of stores, millions of products, served up in one Internet storefront.
• Every user adds value for all users and to the platform as a whole
• The system is more efficient through shared resources (improvements, feedback, data)
Web sites vs. networked services
Web sites vs. networked services Expectations in a networked world Expectations in a networked world
Users expect rich, useful services:
• Lists, reviews and tags forge personal connections between users and materials
• A compelling experience that includes links to alternate resources
• Tools that facilitate cross-platform connections
• Simplicity and ease of use
• Self-service
• Immediate gratification
• Single source for one category
• Rich interactivity
• User participation, contribution, collaboration
OCLC’s Vision OCLC’s Vision
•Deliver library resources and services at point of need
• In a manner that users want and understand
• Promotes world’s largest library cooperative
•Encourage users to participate in network and community of libraries
•Local, group and global reach
First steps toward that vision First steps toward that vision
• Open WorldCat– Seed major search engines with bibliographic data from WorldCat. Why?To make library materials findable on the open Web.
• WorldCat.org– Make the entire WorldCat catalog available to users as an openly available service on the Web. Why?To provide one place for users to find and get materials from their closest libraries, and all libraries.
• WorldCat Local– Customized for individual libraries and systems, closing the gap between discovery and delivery. Why?To emphasize local holdings and make it easier for users to find and get to
resources that make the most sense for them.
WorldCat.org numbers – Good news for libraries WorldCat.org numbers – Good news for libraries
WorldCat.org usage and content
• Over 1.75 million unique users per month
• 6 million full record views per month
• 389 million+ total visits to WorldCat.org
• 20 million+ total click-throughs to library sites (OPAC, ILL, OpenURL, etc.)
WorldCat Local: problem statement WorldCat Local: problem statement
“For the past 10 years online searching has become simpler and more effective
everywhere, except library catalogs.”
University of California System Report 2005
The user view of WorldCat Local The user view of WorldCat Local
Without WorldCat Local, you need to search (at least):
• The local catalog
• A group catalog
• Databases
• WorldCat.org
With WorldCat Local…
one simple search box.
Discovery
Discovery: Single Point of Access Discovery: Single Point of Access
Digitized collections
OCLC Content Electronic
journals Special
collections
eBook collections Physical
collections
The user view of WorldCat Local The user view of WorldCat Local
Delivery
Without WorldCat Local:
• User gets 3 results in catalog
• Sees that all 3 books are out
• To “get it,” need to place hold or “Search Summit”
• For ILL, go back to library homepage
With WorldCat Local…
all the “Get It” options are in the initial results
The user view of WorldCat Local The user view of WorldCat Local
Tools and connections:
•Personal account
•Lists
•Citation view of lists
•Facebook widget
•Google gadget
… Always adding more
WorldCat Local networks your library to…
WorldCat Local networks your library to…
• Library-branded version of WorldCat.org
• Serves as a library’s discovery & delivery service
• Delivers access to WorldCat with metadata representing all of the library’s physical & electronic collections
• Interoperates with existing local system
• Integrated library system
• Consortia borrowing system
• Resource-sharing system
• Link resolver
WorldCat Local: the library view
WorldCat Local: the library view
1. University of Washington
2. Summit
3. WorldCat
WorldCat Local: the library view
WorldCat Local: the library view Library ownership and availability Library ownership and availability
Configurable Features Configurable Features
• Library branding- Interface and search box
• Relevancy ranking elevates local holdings in search results – can include consortium/group members
• Interoperability with ILS, resource sharing services, and OpenURL resolver
• Metadatafor local collections included in search
Integration with local delivery environment Integration with local delivery environment
Circulation:request/place hold via…
• Local system
• Intra-consortial borrowing system
Interlibrary loan
• Interoperability with WorldCat Resource Sharing, OCLC ILLiad, VDX
Online full text
• Direct access to FirstSearch, Electronic Collections Online, NetLibrary
• Linking to OpenURL resolver
WorldCat Local: results WorldCat Local: results
Pilot and early participants
• University of Washington
• Peninsula Library System
• State of Illinois (multiple libraries and systems)
• The Ohio State University
• University of California Libraries
Results: University of Washington Results: University of Washington
WorldCat Local’s impact on borrowing and resource sharing:
• +61% borrowing within consortium since pilot start
• +114% ILL requests since pilot start
• Maintained fill rate for ILLs processed:
68% in 2005/2006 versus 62% in 2006/2007
• Article citations from WorldCat Local now account for more hits on UW’s OpenURL resolver than any source except for Web of Science.
The new search catalog, WorldCat is AMAZING compared to the old UW library search…Bravo!
What people are saying…
What people are saying…
WorldCat Local provides a syndication platform so that we can meet users at their point of need. We have to complete the discovery-to- delivery chain no matter where the user starts out.
University of Washington library user
Freakin’
Awesome!
High School Student, Lincoln Trail Libraries
After playing with Local for only 5 minutes I decided I may never use the native ILS interface again.
Eric Schnell, OSU Bill Jordan, University of Washington
Results: Ohio State University Results: Ohio State University
WorldCat Local’s impact on borrowing and resource sharing:
• +25% borrowing within consortium since pilot start
• +107% ILL requests since pilot start
Delivers local and global resources in a single search
The first, easy step toward the first cooperative library service on the Web
WorldCat Local “quick start”
WorldCat Local “quick start”
Online Presentation
Extension of OCLC vision with WorldCat Local
“quick start”
Extension of OCLC vision with WorldCat Local
“quick start”
•Extend WorldCat.org from discovery to intuitive delivery regardless of item location
•Use aggregated OCLC user base to deliver global user- contributed content
•Deliver all types of library resources (physical, electronic, digital) on the Web
•Engage users in their library experience
Latest announcements Latest announcements
•All libraries with subscriptions to WorldCat on FirstSearch receive WorldCat Local “quick start”
• No additional charge for subscribing libraries
• Phased introduction by ILS
•First step toward the first Web-based, cooperative library management service
• Now – WorldCat, your catalog, local availability and resource sharing
• Future – Delivery and circulation, license management, print and electronic acquisitions, more
What is WorldCat Local “quick start?”
What is WorldCat Local “quick start?”
• WorldCat.org experiencewith library’s branded URL, search box and interface
• Local library resources displayed firstin search results
• Interoperates with many leading library systems to provide the real- time availability status of requested materials and to place holds
• Smart integrationwith a library’s existing delivery services
• Interoperates with one ILS
• The same social networking toolsavailable on WorldCat.org
• Pre-defined statistical reports.
Configuration and interoperability Configuration and interoperability
• Library branding
• Interface
• Search box
• Custom Web links
• Interoperability with existing ILS
• Interoperability with existing OCLC resource sharing
service• Link to OpenURL resolver for access to online full text
Access to electronic resources Access to electronic resources
• Coming July 2009: Access to OCLC electronic resource services through same library-branded URL your library uses for
WorldCat Local “quick start”
• Single-search access through the WorldCat.org, WorldCat Local and WorldCat Local “quick start” to multiple services and material formats:
• FirstSearch databases
• Electronic Collections Online eJournals
• NetLibrary eBooks and eAudiobooks
• CAMIO, the Catalog of Art Museum Images
• ArchiveGrid archival collection descriptions
• Single-search access with integrated search results
Represent all library collections in WorldCat Represent all library collections in WorldCat
• Retrospective batchload
• eContent:
• eBook ,eAudiobook, eJournal holdings
• Digital collections (CONTENTdm, etc.)
• eSerials
WorldCat Local “quick start”
Library availability based on ILS WorldCat Local “quick start”
Library availability based on ILS
• Current interoperable ILSs
• Ex Libris Aleph (via Z39.50)
• Ex Libris Voyager
• SirsiDynix Horizon
• SirsiDynix Symphony
• Innovative Interfaces Millennium
• Innovative Interfaces INNOPAC
• SirsiDynix Unicorn planned for May 2009
• Interoperability with other ILSs
• Now
• Branded interface, search box
• Local resources featured in search results
• Future
• Prominent link to local catalog coming later in 2009
• APIs for local development of additional interoperability will be released in the future
WorldCat Local “quick start:”
Getting started
WorldCat Local “quick start:”
Getting started
•Visit WorldCat Local “quick start” Web site:
• www.oclc.org/worldcatlocal/quickstart
•Complete a registration form to initiate your site
• https://www3.oclc.org/app/local/quickstart/
•Take configuration and batchload webinars
• http://www.oclc.org/us/en/worldcatlocal/overview/websessio ns.htm
•Contact FlySheet Information Services, or OCLC Asia Pacific
• AsiaPacific@oclc.org; Lucy@FlySheet.com.tw
WorldCat.org WorldCat.org WorldCat
WorldCat Local Local WorldCat
WorldCat Local Local “quick start “ quick start Recent enhancements
Recent enhancements
Recent enhancements: detailed record Recent enhancements: detailed record
Persistent search box Social actions now up top
“More Like This” for similar items Summary
info for a quick decision
Preview button
Toggle content areas
WorldCat Local view of new detailed record
WorldCat Local view of new detailed record
New view of “Get it” options
New view of “Get it” options Updated profile page, new features Updated profile page, new features
Track your popularity Save your
searches
Saved search
Saved search WorldCat widgets WorldCat widgets
weRead reviews and recommendations weRead reviews and recommendations
•
Coming soon to WorldCat Local: Expanded access to eContent
Coming soon to WorldCat Local: Expanded access to eContent
• Integrated access to OCLC eContent on WorldCat.org
• User-friendly single search box access
• FirstSearch databases
• NetLibrary eBooks and eAudiobooks
• Electronic Collections Online eJournals
• ArchiveGrid archival collection descriptions
• CAMIO, the Catalog of Art Museum Images
• Access to your other electronic resources through meta-search functionality within WorldCat Local
Looking ahead:
Web-scale, cooperative library management services
Looking ahead:
Web-scale, cooperative library management services
•New system architecture and workflows to support global transaction rates and collaboration
•Today, WorldCat Local
•Soon, pilots for Web-scale delivery and circulation, acquisition, license management and more
WorldCat Local “quick start” is the first step…
Connecting users’ discovery experience across the Web to cooperative library management services
Benefits of Web-scale, cooperative library management services
Benefits of Web-scale, cooperative library management services
•Increased visibility and accessibility of libraries’ collections for users
•Reduced duplication of effort from networked technical services and collection management
•Streamlined workflows
•Cooperative intelligence and improved service levels
Start your WorldCat Local “quick start”
now
Start your WorldCat Local “quick start”
now
•Visit WorldCat Local “quick start” Web site:
• www.oclc.org/worldcatlocal/quickstart
•Complete a registration form to initiate your site
• https://www3.oclc.org/app/local/quickstart/
•Take configuration and batchload webinars
• http://www.oclc.org/us/en/worldcatlocal/overview/websessio ns.htm
•Contact FlySheet Information Services, or OCLC Asia Pacific
• AsiaPacific@oclc.org; Lucy@FlySheet.com.tw
Additional information Additional information
Questions/comments about Web-scale management services
• Hectic Pace blog
http://community.oclc.org/hecticpace/archive/2009/04/and-now-for- something-complete.html
WorldCat Local “quick start” Web site
• http://www.oclc.org/worldcatlocal/quickstart
Personal consultation and purchase details
• Contact your OCLC Office
• AsiaPacific@oclc.org
Register for ongoing email updates about WorldCat services
• https://www.oclc.org/email/subscribe.htm
Questions?
Questions?
Options beyond WorldCat Local “quick start”
What is WorldCat Local?
What is WorldCat Local?
• Single search and delivery service for your library
• All features of WorldCat Local “quick start” plus
• Visibility of consortium/group in search results
• Interoperability with a consortial borrowing service
• Interoperability with multiple ILSs
• Visibility of branch level holdings when Local Holdings Records are present
• Full-featured, custom statistical reports
• In July, 2009 users will have single-search access and integrated, relevancy-ranked, search results for physical, electronic and digital resources offered by their library
NCIP Y
Y Redirect Y
2 systems 1 system
ILS interoperability
Place Hold
Meta-search integration Y
Y OCLC licensed third party database content Y
Y CONTENTdm or other digital collections Y
Y Y
Metadata visible without authentication (currently includes: GPO, ArticleFirst, Medline, ERIC and British Library Inside Serials)
Database Metasearch
Discovery
Use information from Local Holdings Records (LHRs) Y
more than 1 1
Interoperate with link resolvers
Resource sharing through other services that accept Y Open URL
Y Resource sharing through WorldCat Resource Sharing Y
or ILLiad
Delivery
Y Local information display
(e.g. Local notes, Local URLs)
Y Branch level scoping
Y Group relevance ranking
Y Y
Institution relevance ranking
Physical Collection Discovery
WorldCat Local WorldCat Local
“quick start”
Key features in WorldCat Local and WorldCat Local “quick start”