TENDER INVITATION CONTRACT for OPERATION and MAINTENANCE of CENTRAL AIR CONDITIONING PLANT. Time Schedule for Tender Process

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CDOTB/TENDER/2019-2022/004A - “CENTRAL AIR CONDITIONING PLANT”

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TENDER INVITATION

CONTRACT for OPERATION and MAINTENANCE of

“CENTRAL AIR CONDITIONING PLANT”

TENDER REF.No.CDOTB/TENDER/2019-2022/004A

Time Schedule for Tender Process

Tender Process Date & Time

Published Date 11-07-2019 11 : 00 Hrs

Bid Document Download / Sale Start Date 11-07-2019 11: 00 Hrs

Clarification Start Date 11-07-2019 14 : 00 Hrs

Clarification End Date 18-07-2019 14 : 00 Hrs

Pre bid meeting Date 19-07-2019 11 : 00 Hrs Onwards

Bid Submission Start Date (Online) 22-07-2019 11 : 00 Hrs Bid Submission End Date (Online) 08-08-2019 14 : 00 Hrs

Bid Opening Date-Technical (Online) 09-08-2019 14 : 00 Hrs Onwards Bid Opening Date-Financial (Online) Will be intimated Later

Bid Validity 180 Days

Note :

1) The above mentioned Date & Time will be strictly adhered to.

2) In case the date of opening of the Tender happens to be a holiday, then, the Tender bids will be opened on the next working day at the same time.

3) The Venue for Pre-Bid Meeting, shall be at our “C-DoT Campus, Electronics City, Phase-I, Hosur Road, Bangalore–560100”.

4) Any change in the above schedule shall be updated at our Website only.

5) Any Pre-Bid Clarifications/Amendments to the Tender Specifications/

Date of Opening, Corrigendum, etc., will be uploaded only on our Website: www.cdot.in. & on

CPP Portal https://

eprocure.gov.in/eprocure/app

6) The Bidders are advised to check the Website before submitting the Tender.

This Tender document contains 30 pages including Annexures.

Website :

CPP Portal https://eprocure.gov.in/eprocure/app

www.cdot.in Email : [email protected]

C-DoT GST No. Bangalore–29AAATC3895K1Z7 & Delhi–07AAATC3895K1ZD

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Details of Tender Fee, EMD, Security Deposit/Bank Guarantee

Details Amount (Rs.)

Tender Fee Rs.1,050/- (Rupees One Thousand and Fifty only), inclusive of GST@5%

EMD Rs.7,000/- (Rupees Seven Thousand only)

Security Deposit /

Performance Bank Guarantee Rs.50,000/- (Rupees Fifty Thousand only) Note :

1) Tender Fee& EMD - The cost of the “Tender Fee” towards Tender Document & EMD amount has to be paid through NEFT as per the Bankers details below :

Centre for Development of Telematics CANARA BANK

ELECTRONIC CITY BRANCH

PLOT NO.VI-R22, PHASE -I, TATA BP SOLAR ROAD, ELECTRONIC CITY BANGALORE-560 100 A/C NO. 3006101000617 IFSC : CNRB0003006 MICR : 560015148

2) EMD is exempted in case of Government Bodies/PSUs & SSI organizations/SME/MSME (on production of relevant proof only).

3) Security Deposit/Performance Bank Guarantee (Should be submitted by the successful Contractor after award of Contract within 15 days).

4) “Acceptance of Contract” should be communicated within 15 days from the date of award of contract

5) Tender Acceptance Letter(TLA) as per Annexure – C to be signed and uploaded along with the Technical bid.

Website : www.cdot.in Email : [email protected]

C-DoT GST No. Bangalore–29AAATC3895K1Z7 & Delhi–07AAATC3895K1ZD

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1.1 C-DOT, a Government of India R&D organisation, engaged in developing Telematics Technology and Products, invites Tender Bids from reputed Contractors for Operation and Maintenance of “CENTRAL AIR CONDITIONING PLANT” in their Campus, located at Electronics City, Phase-I, Hosur Road, Bangalore–560100, as per the terms and conditions specified in this document.

2.0 GUIDELINES FOR SUBMISSION OF OFFERS

2.1 C-DOT, Bangalore invites e-bids from eligible bidders through e-Procurement CPP portal on TWO BID SYSTEM. Therefore,

separate TECHNICAL and COMMERCIAL/FINANCIAL BIDS are to be submitted on-line as per the following procedure, by the interested Bidders.

2.2 Technical Bid for the above Tender, should consist of the following :

1.Tender fee through NEFT Rs. 1050/- to be made to the following account.

Acknowledgement copy of the details of payment made to be uploaded.

Centre for Development of Telematics CANARA BANK

ELECTRONIC CITY BRANCH

PLOT NO.VI-R22, PHASE -I, TATA BP SOLAR ROAD, ELECTRONIC CITY BANGALORE-560 100 A/C NO. 3006101000617 IFSC : CNRB0003006 MICR : 560015148

2. The EMD amount of Rs. 7,000.00 to be made through NEFT to be made to the following account. Acknowledgement copy of the details of payment made to be uploaded.

Bank Details as per the above

3. Documents for Minimum Criteria for Shortlisting as per clause 3

4. Documents pertaining to Annexure – A(I – IV)

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5. ANNEXURE–C – Tender Acceptance Letter(TLA)

6. Acceptance Letter for submission of Security Deposit/Bank Guarantee for Rs.

50,000.00 in the event the Contract is awarded.

2.3 Commercial Bid for Operation and Maintenance of Centralized Air conditioning Plant/2019-2022/004A”, should consist of:

a) Commercial/Financial Bid duly filled as per the BOQ.

2.4 The Technical Bids shall be opened first and shall be evaluated technically. The Commercial Bid of the technically accepted Bidders shall be opened, the date of which shall be notified to the technically qualified Bidders.

2.5 LAST DATE & TIME OF RECEIPT OF COMPLETED TENDERS:

Tenderers must ensure that Bid/Offer is uploaded on the CPP Portal well within time so as to reach C-DOT, Bangalore before the set deadline/time

& date.

(for Date & Time, Please refer Page-1).

2.6 Tender Bid should be addressed to : The Purchase Department

Centre for Development of Telematics

Electronics City, Phase-I, Hosur Road, Bangalore–560100.

2.7 DATE and TIME OF TECHNICAL BID OPENING:

For Date & Time, Please refer Page-1.

2.8 Commercial Bid Opening: The date will be intimated subsequently to only technically qualified Bidders. EMD may be exempted in case of Government bodies/PSUs & SSI organizations/SME/MSME (who are exempted from payment of EMD) on production of relevant proof only.

2.9 Tender Bid should be submitted through on-line only.

a) Manual submission of the Bids are not accepted.

2.10 A Pre-Bid meeting would be conducted at C-DOT Bangalore (for Date &

Time, Please refer Page-1).

a) All queries to be raised in the Pre-Bid meeting, shall reach C-DOT through e-mail only as per the details mentioned on Page-1.

b) No query shall be entertained after the above said date and time.

c) A maximum of 02 Authorized representatives shall be allowed to attend the Pre-Bid meeting.

d) In the event of no such clarification sought, it will be deemed that the Bidders have understood the parameter / requirement indicated / enunciated / described completely and are complying with the

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same at the time of submission of the Tender. The Bidders may also note that no request for clarifications will be entertained after the above date. The replies to Pre-Bid queries shall be uploaded on our website & CPP portal within five working days from the date of the Pre-Bid meeting.

2.11 Bidders are requested to study the terms and conditions of the Tender carefully and then submit their Tenders accordingly. Any Bid received against this Tender and any contract resulting from this Tender shall be governed by the terms and conditions indicated in the Tender document and the Bidder quoting against this Tender shall be deemed to have read, understood and accepted the same.

2.12 Each page of the offer should bear the signature, name and title of the person signing the offer with date and rubber stamp of the Bidder.

2.13 The total amount quoted should be written both in figures and in words.

In case of any discrepancy between the two, the lowest amount mentioned shall prevail.

2.14 Tender document is not transferable.

2.15 Bids preferably should be free from erasures, alterations etc. Bids containing erasures or alterations shall not be considered, unless authenticated by the authorized signatory.

2.16 Bids, which do not comply with the conditions laid down in the Tender document, are liable to be rejected. No counter terms and conditions shall be entertained.

2.17 The scope of services proposed should not be altered and if found altered, the Tender Bid shall be rejected.

2.18 Any family member/s of C-DOT staff is/are not eligible to participate in the Tender.

2.19 The Technical Bids will be opened initially and the Commercial Bid(s) of those contractors found to be professionally/technically suitable by a duly constituted Technical Evaluation Committee will only be opened subsequently. The decision of the Technical Evaluation Committee in this regard will be final.

a) The Technical Evaluation Committee, as part of evaluation process shall visit the Office of the Contractor to assess the infrastructure and also the clients’ offices/facilities to have first hand information on the services rendered, if felt necessary.

b) The date of the Commercial Bid opening will be intimated to the eligible Bidders in advance through e-Portal only,

2.20 The feedback of the clients of the Tenderer will also be an important

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factor to technically shortlist a Contractor/firm/company.

2.21 Canvassing in connection with tenders is strictly prohibited and the tenders submitted by the contractors who resort to canvassing will be liable to rejection.

3.0 MINIMUM CRITERIA FOR SHORTLISTING

3.1 The Contractor/Firm should be registered under Companies Act / Registrar of Firms/ or similar authority. The Contractor should have exposure in the similar nature of jobs and should have thorough knowledge of all related Rules/ Acts etc. pertaining to AC Maintenance and liaising with the same.

3.2 The Contractor should have minimum of Five years of experience in executing such contracts and have atleast two similar type of contracts in other organizations (one shall be in a Government Organisation) and one such contract should be in Bangalore.

a. The Contractor shall accordingly submit a statement in support specifying number of years of operations in the above specified area.

b. The Contractor shall submit proof of executing 2 works of similar nature (Minimum Contract Value of Rs.7/- Lakhs each p.a.) in the last three years.

c. The Contractor must have executed/maintained Leading Brands of Centralized Air Conditioners and submit work order copy and or documents in support of the works mentioned.

d. The Contractor shall furnish details of employer, nature of work, financial year of work awarded, specific services provided, location and their contact numbers.

3.3 The Contractor should hold valid license issued by appropriate statutory authorities for carrying out such contracts.

3.4 The Contractor should have their office at Bangalore.

3.5 The details listed above (from 3.1 to 3.4) should be separately enclosed with the Technical Bid along with Contractor details as laid out in

“Annexure-A”.

a. The Contractor failing to meet these criteria or not submitting the requisite supporting proof as specified in “Annexure-A” is liable to be rejected during preliminary scrutiny.

4.0 TENDER TERMS AND CONDITIONS

4.1 The Bidder should Pay Tender Fee (for details, Please refer Page-2) and submit the same along with the Technical Bid.

a) Bids without Tender Fee shall be rejected outrightly.

b) There is no exemption from payment of the Tender fee.

c) The Tender fee is non-refundable.

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4.2 C-DOT reserves the right to reject/accept any or all the Tender(s) without assigning any reason whatsoever. The decision of C-DOT shall be final and non-questionable.

4.3 C-DOT reserves the right to award the contract to deserving parties either in full or in parts. The decision of C-DOT shall be final and binding.

4.4 C-DOT alone reserves the right to terminate the contract without assigning any reason whatsoever after giving three months’ advance notice to the Contractor.

4.5 The Bids should be complete in all respects and incomplete Bids shall be summarily rejected. No clarification shall be entertained by C-DOT in this regard.

4.6 Any falsification/suppression of information could lead to the disqualification of the Bidder.

4.7 Any Bidder found influencing, canvassing in any form or intimidating other Bidders/Tender process is liable for disqualification.

4.8 The Bidders are advised to read and understand all the technical and financial implications of all the terms and conditions of the Bid, understand the magnitude of the job involved before submitting their Bid. Clarifications with respect to the Tender may be sought as per the date mentioned in Page no. 1. It may be noted that C-DOT is not responsible for the delay whatsoever.

4.9 The Bidders are requested to visit our site for inspection to ascertain the scope of work, during office hours on all working days in case of any details required pertaining to this Contract, with prior appointment.

In this regard, you may please contact Mr.B.S.Nagaraj available on Tel No.+91-80-2511 9013.

NOTE: Bidder’s are advised to visit the site and understand the scope of work before quoting.

4.10 Where the Bidder makes counter terms and conditions of business, the Tender shall not be deemed responsive, unless C-DOT in its discretion, may give specific written acceptance thereof.

4.11 The successful Bidder shall commence the services within fifteen days from the receipt of the award of the contract or from the date indicated by C-DOT during the award of contract.

4.12 In case of additional services of similar nature required during the

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contract period, the same has to be provided at the contracted rates only. Similarly C-DOT reserves the right to curtail the requirement, if necessary.

4.13 The payments to the successful Bidders are subject to all statutory deductions, e.g. deduction of Income Tax at source as are applicable at the time of payment.

4.14 The contract shall be governed by C-DOT's Terms & Conditions of Tender document and as per the terms of the contract awarded to the Contractors. In case of any discrepancy in between the above, the latter document shall prevail.

4.15 The awarded Contractor or their authorized representative has to attend a meeting, as and when required by C-DOT.

4.16 Prices quoted shall be inclusive of all charges applicable for services at C-DOT premises in clear terms and excluding statutory levies and taxes which should be clearly specified. As per the BOQ format in Annexure-B.

4.17 The Tender submitted should be valid for acceptance by C-DOT at least for a minimum period of six months from the closing date of the Tender.

4.18 For the purpose of comparison of the rates, conditional discounts, if any, offered shall not be taken into account. However, C-DOT reserves the right to avail of the same as part of award of the contract.

4.19 The bill raised to C-DOT after rendering the services shall be subject to statutory levies like GST, TDS, etc.

4.20 The Commercial bid from tendering agency quoting wages less than the Minimum Wages of the respective skill category as per notification from Central Government against respective categories of the required manpower shall be liable to be disqualified.

4.21 L1 Tenderer will be decided as per the total value of the overall contract on per month basis as per BOQ inclusive of consumables per occasion. (Annexure-B).

5.0 EARNEST MONEY DEPOSIT (EMD)

5.1 Bidder shall submit an EMD (for details, Please refer Page-2).

a) Provide the NEFT details as per the format document in Annexure AII.

b) This amount shall be returned interest free to the unsuccessful Bidders, after the Contract is finalized.

5.2 The EMD is payable by all categories of Bidders except Government bodies/PSU’s & SSI/MSME organizations (who are exempted from

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payment of EMD) are exempted from payment of EMD on production of relevant proof.

5.3 Bids without EMD shall be treated as invalid and rejected.

5.4 EMD shall be returned interest free in case of successful Bidder, on receipt of Security Deposit/Performance Bank Guarantee.

(Refer Section 11.0 for details).

5.5 The Security Deposit/Performance Bank Guarantee should be submitted within 15 days of acceptance of the contract.

5.6 The EMD amount shall be forfeited to C-DOT in the following cases:

a) The Commercial Bid received against this Tender shall be governed by the terms and conditions indicated in the Tender document. If, after submission of the Commercial Bid, the Bidder fails to honour the contract awarded, not able to provide the services, or causes any delay or refuses to comply with any/all of the terms and conditions of the Tender.

b) If the Bidder withdraws or alters the offer during the validity period of the financial Bid.

c) If the successful Bidder fails to commence the service/supply, in accordance with the terms and conditions of the contract.

d) If the successful Bidder fails to submit the Security Deposit/Bank Guarantee within the stipulated time. This shall also warrant closure or termination of contract.

e) If any information furnished is found to be incorrect.

5.7 Any unexcused delay in providing services shall not only warrant forfeiture of EMD amount but also closure/ termination of the contract for default, entailing liability for compensation to C-DOT.

6.0 PRICE AND VALIDITY

6.1 The Rate must be quoted as detailed in “Annexure-B” covering the entire activity as per the scope of the contract. RATES SHOULD BE INCLUSIVE OF ALL CHARGES WHATEVER IS APPLICABLE VIZ. MINIMUM WAGES, PF, ESI, BONUS (as per Central Govt. Minimum Wages) and OTHER STATUTORY LEVIES. The Minimum wages payable by the Contractor shall be as per the rates applicable for the respective indicated manpower categories. The rates agreed upon shall remain same throughout the period of contract. As and when there is a revision in Minimum Wages, duly notified by the Govt. of India, the rates will be revised accordingly. However, any changes as and when notified, will be considered only on submission of documentary evidence. No other increase will be granted other than the applicable statutory increases.

6.2 The discount, if any, should be straight and simple. No, conditional discount will be given weightage for comparison purpose. However, C-DOT may avail it to its benefit.

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6.3 Offer quoted should be valid minimum for a period of SIX MONTHS from the date of opening of Technical Bid.

7.0 DURATION OF THE CONTRACT

7.1 The Contract will be valid w.e.f 01/09/2019 to 31/03/2022.

However, in order to evaluate the performance and services of the Contractor, the contract will cover a probationary period of six months.

Only after the services are found to be satisfactory during the probationary period, the contract will be confirmed for a further period upto 31/03/2022, under the same terms and conditions.

7.2 Contract for Operation and Maintenance of “Central A/C Plant” services are required on all Working days and Saturdays between 8.00 a.m. to 5.00 p.m. The shift timings shall be decided by C-DoT from time to time.

NOTE: Services on Sundays and Holidays shall not be required.

Whereas, the holidays declared shall be at the discretion of C-DOT and shall be informed to the concerned as & when it is declared.

8.0 SCOPE OF THE OVERALL SERVICE CONTRACT 8.1 Equipment’s covered

Sl.No. Equipment Details Qty.

1. Voltas make-5H 126 Model Water Cooled

Chiller Plant 02 Nos.

2. Voltas make-100 TR Screw Chiller 02 Nos.

3. AHU 14 Nos.

4. Condenser Pumps 06 Nos.

5. Chiller Pumps 06 Nos.

6. Electrical Panels at Main Plant 03 Nos.

7. Electrical Panels at AHU Rooms 14 Nos.

8. Cooling Towers Water Cooled 03 Nos.

9. Associated pipes, valves etc. As per Installation 8.2 Operation

a) Starting and stopping of chillers and equipment’s as per our requirement.

b) Checking the operation of each equipment for its normal operating condition and informing the abnormalities, if any, to C-DOT representative.

c) Recording the chillers and equipment’s readings in log sheet- Mandatory.

d) Maintaining the general cleanliness of the plant room equipment.

e) Trouble shooting/attending to minor break down

f) Cleaning of filters/strainer and recording the chiller reading in the log.

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8.3 The following works to be carried out at the “Central A/C Plant” at C-DOT Campus, on a regular basis as mentioned below:

a) Quarterly checking and servicing the A/C Plant.

b) Attending to the A/C Plant when called upon by us.

c) Yearly de-scaling/cleaning of the water/air-cooled condenser.

d) Repair/overhauling the components of the equipment’s listed above including replacement of worn out parts & belts of the AHUs whenever required.

e) Refilling refrigerant required as a result of a leak in the system arising out of fair wear and tear.

f) Descaling/cleaning of chiller/condenser once in 6 months.

g) Checking refrigeration control system for operation once in 3 months at the time of PM schedule.

h) Checking condition and setting of panel controls, operating controls, safety controls to ensure optimum performance, reliability and replacement of the same if found necessary.

i) Checking all electrical controls and components (switches, timer, relays and starters) in the chiller electrical panel and replacement of the same if found necessary.

j) Lubricating the bearings of motor, pumps and fans, once in 3 months & when found necessary.

k) Cleaning evaporator condenser coil once in 6 months.

8.4 a) Response Time: Any breakdown of the AC’s under maintenance to be attended within 24 hours of lodging complaint.

b) Tools: All necessary tools to be provided for the maintenance of the A/C Plant mandatorily.

c) Safety Equipments: Safety shoes (insulated), hand gloves, etc., have to be provided mandatorily.

8.5 The Contractor should submit the Preventive maintenance schedule for C-DoT’s approval and its implementation.

8.6 Attending to all kinds of breakdown calls. All associated miscellaneous work related to AC as and when required.

8.7 Any other work related to AC, assigned from time to time.

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9.0 GENERAL TERMS AND CONDITIONS OF THE CONTRACT

9.1 The successful Contractor should commence the services within “15 days” from the receipt of the award of contract or from the date as decided by C-DOT and this will be binding on the Contractor.

9.2 The contractor should provide the requisite particulars of all the personnel proposed to be posted at our Centre in advance and only on approval from C-DOT representative, they can be posted.

9.3 The Contractor shall ensure compliance of all laws relating to providing the services to our Centre.

9.4 The AC Personnel will be first shortlisted by the Contractor as per the Tender requirement. The shortlisted candidate will be approved by C- DOT representative before deployment. Immediate replacement has to be provided in case of any rejection.

9.5 The Contractor is responsible for

a) Issuing Identity cards, Uniforms, Mask, Shoes & Safety kits required for the job.

b) Providing all Tools as required for proper functioning of AC.

9.6 The Contractor should provide his personnel with Mobile phones.

9.7 The Contractor should depute his Field Officer to visit our Campus to carry out periodical checks of the Plant as well as the performance of the personnel posted.

9.8 The Contractor will solely be responsible for conduct and behavior of his personnel and any loss or damage to the Centre’s property due to the conduct of his personnel shall be made good by the Contractor.

9.9 In the event of theft, pilferage or damage to the Centre’s property by the personnel posted by the Contractor, the Contractor should make good all the losses and replace the personnel immediately.

9.10 The Contractor shall not appoint any sub-contractor to carry out his obligations under the contract. If it is found that the job has been sub- contracted, the Contract shall be terminated with immediate effect with forfeiture of the Security Deposit/Bank Guarantee.

9.11 The Contractor shall ensure that the laid down assignments are carried out by the personnel posted by him.

9.12 In case of additional Manpower / services required during the contract period, the Contractor shall provide the same at the contract rates only.

No increase in the rates will be entertained during the pendency of

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contract. Similarly, C-DOT reserves the right to curtail the manpower/services on pro-rata basis, if necessary.

9.13 In the event of any query, objection, delay or dispute with regard to any bill or a part thereof, the Contractor shall not be entitled to any interest to be paid by the Centre for late payment.

9.14 The Contractor and his personnel should strictly follow the Security Manual of C-DOT to the extent it is applicable.

9.15 Contractor should maintain Attendance register. The registers maintained should be free from overwriting/alterations, etc. The same should be produced for verification as and when required. The AC personnel also may be asked to enter their attendance through biometric system provided at the specified entry point.

9.16 The AC Personnel posted in C-DOT should be adept in using/handling the AC plant/equipment, etc., provided by C-DOT.

9.17 In the event of an accident to the deployed staff while discharging their duties at C-DOT premises, C-DOT will not be held responsible for the same. Contractor will therefore be solely liable for treating his staff medically, payment of compensation if any, etc.

9.18 Contractor should replace immediately such personnel who do not perform their duties effectively and those who commit acts of indiscipline.

9.19 If at any stage, the performance of any of the AC personnel is found unsatisfactory, C-DOT reserves the right to seek his replacement.

Additional manpower has to be provided by the Contractor within 24 hours.

9.20 In case the AC personnel posted is on leave or absent, the Contractor should ensure to provide replacement immediately, for continuation of AC operations.

9.21 C-DOT campus is a tobacco free premises. Smoking of Cigarette, Beedi, etc., or chewing of gutka, paan, tobacco and consuming alcohol is strictly prohibited. No AC personnel posted by your Contractor in our Campus should have this habit. Any AC Personnel violating this rule shall be removed immediately by C-DOT.

9.22 The Contractor/his authorized representative should be accessible 24/7 over the phone (hence should share with C-DOT the contact telephone/mobile number) enabling C-DOT to contact them at any time.

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9.23 The quality of AC personnel will be assessed through the clients and information received from the feedback system.

A profile of the personnel that is required for information has to be :

 Bio–data with Photo, copy of Certificates, ID/Address Proof.

9.24 The Contractor shall depute their Engineer on regular visits to provide guidance for improvement of performance of AC plant.

10.0 MANPOWER REQUIREMENT

10.1 Our Manpower requirement is as follows:

Post No.(s) required Preferred Age group

AC Technician (Highly-Skilled) 01 25-45 Years AC Technician (Skilled) 01 25-45 Years Note: The number of Personnel may be increased as per the requirement at the discretion of C-DOT.

Note: Submission of Bio-Data in the prescribed format and documentary proof, Government issued ID/Address proof (Aadhaar/Voter ID/Ration Card/Driving License etc.,) of the personnel, posted is mandatory.

10.2 Qualification for AC Technician (Highly-Skilled)

a) Should have completed two years ITI or JOC course in AC/Refrigeration preferably with an apprenticeship certificate issued by the National Council for Training in Vocational Trades.

b) Minimum 5 years of experience in Operation & Maintenance of AC and Chiller Units of capacity of 440 tons and above, preferable.

10.3 Qualification for AC Technician (Skilled)

a) Should have completed two years ITI or JOC course in AC/Refrigeration preferably with an apprenticeship certificate issued by the National Council for Training in Vocational Trades.

b) Minimum 3 years of experience in Operation & Maintenance of AC and Chiller Units of capacity of 440 tons and above, preferable.

10.4 Responsibilities for AC Technician

a) Should be able to handle all the work effectively, interact with authorized personnel of C-DOT, handle maintenance of records / paperwork, attend to telephone calls, carry out all work with respect to the Contract.

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b) Should be responsible to maintain inventory and submit periodical reports.

c) Should submit periodical reports on the various works being carried out.

d) Maintain all statutory records.

11.0 SECURITY DEPOSIT/ PERFORMANCE BANK GUARANTEE

11.1 In order that the Contractor fulfils the obligations under the terms of the contract, he shall provide C-DOT a “Security Deposit” by way of DD (for details, Please refer Page-2), within 15 days from the date of award of the contract. This will be returned interest free three months after the successful completion of the contract or further renewals thereupon.

OR

In order that the Contractor fulfils the obligations under the terms of the Contract, he shall provide C-DOT with the “Bank Guarantee” (for details, Please refer Page-2), from any Nationalized/Scheduled Bank in the prescribed format. The above Bank Guarantee should be submitted within 15 days from the date of award of contract and should be valid for over three months after the expiry of contract period.

11.2 C-DOT will be free to en-cash the Bank Guarantee/Security Deposit in the event of any failure on the part of the Contractor to meet his obligation under the contract or in the event of any demand by the concerned Statutory Authorities for dues from the Contractor at its sole discretion.

12.0 REPORTS

12.1 Weekly and monthly report in the prescribed format on the assignment carried out or any other report sought from time to time should be submitted to the C-DOT Representative.

13.0 PENALTY

13.1 All contractual obligations will be strictly enforced. Deductions will be made for poor services like

a) Shortage of Personnel.

b) Refusal to perform the duty assigned.

c) Misbehaviour/Act of indiscipline by the contract staff.

d) Omission/Failure to answer complaints within reasonable time.

e) Willful omission in carrying out responsibility resulting in loss/

damage of C-DOT Asset – amount equivalent to double the value of loss (value as fixed by C-DOT Representative).

f) Repair or damage caused to C-DOT asset due to your Personnel’s negligence – cost equivalent to acquisition of the asset.

g) Any other issue/shortcomings/lapse other than the above as occasion demands as decided by the C-DOT Representative.

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13.2 Penalty will be levied for the following, which is not exhaustive S.No

.

Description Penalty

1 Damage to C-DOT assets or

equipment's etc., caused by your staff The cost of assets to be borne by Agency

2 Absence of your staff without prior

permission from C-DOT Representative Rs.500/- per person per occasion.

3 Refusing to carry out the work as specified within the time limit set by C -DOT Representative

Rs.500/- per occasion

4 Misbehavior like quarreling, abusing etc., between the staff posted by you at C-DOT, causing disturbance in the premises

Rs.1000/- per occasion with removal of staff

5 Staff not reporting in Uniform Rs.200/- per person per occasion.

6 In case low quality consumables or consumable not specified by C-DOT is supplied

Rs.200/-per item per occasion along with replacement by desired quality material.

Penal deduction shall also be made for any other poor services on the basis of assessment by C-DOT representative and the defaulting staff posted by you should be replaced immediately. Repeated defaults in services can result in higher penal deduction. The decision of C-DOT will be final with regard to levying of penalty.

13.3 The decision of the C-DOT Representative will be final with respect to the extent of penalties being levied.

14.0 PAYMENT SCHEDULE & TERMS

14.1 The Contractor should ensure that the Salary/Wages and other emoluments due as per the Minimum Wages Act 1948 and Labour Laws are paid to the personnel deployed at C-DOT by 7th of the month for the services rendered by the personnel during the previous month.

The Contractor shall pay the entitled Minimum Wages latest by 7th day of every month. It shall not be linked to the payment of the bill.

14.2 The Contractor shall be responsible to abide by legal and labour provisions prescribed by the Government of India which shall include Income tax, Insurance, Accident, ESI, PF, Minimum Wages Act, Contract Labour R&A Act, etc. The Contractor shall ensure PF/ESI contributions deposited every month for each employee and statement of compliance submitted to C-DOT. Any change in the Minimum Wages shall be paid extra as and when announced by the Govt. Corresponding benefits shall also be computed accordingly. The same shall be paid to the Contractor only after providing proof of payment of the same by the Contractor.

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14.3 The Contractor will be responsible for timely payment of Minimum Wages as per rules to his personnel with submission of proof of payment with copies of salary slips.

Penalty on per day basis shall be levied in case contractor fails to pay minimum wages to housekeeping staff deployed at C-DOT on 7th day of every month during contract period.

The wages/salaries to the personnel should be paid to their respective bank accounts. Under no circumstances payments shall be made in cash.

For this purpose the bank accounts of the personnel shall be opened in Canara Bank, Electronics City Branch.

14.4 The Contractor shall submit the claim for the services rendered showing distinctly the charges payable, number of Manpower employed. The bill should be accompanied by the proof of payment of PF and ESI subscription of all the eligible personnel posted at C-DOT. A list of personnel along with their PF and ESI Nos. should also be submitted along with the bill.

14.5 The Contractor shall submit the Bill for Consumables delivered along with the Delivery Challan with C-DoT Security inward entry on it.

14.6 Payment shall be made against bills submitted by the Contractor during first week of every month for their services rendered during the previous month. Payment shall be released within fifteen days of submission of bill and satisfactory completion of job, which is to be certified by the C-DOT Representative.

14.7 No advance payment will be made to the Contractor.

14.8 Contractor’s GST Number & Bank details should be mentioned on all the bills submitted for payment. Simultaneously also mention C-DoT's GST Number, on all the Bills.

14.9 Income Tax shall be deducted at source as per rules in force from time to time, as applicable.

14.10 Subsidized food coupons are available at our Canteen. In case your personnel utilizes the canteen facility, then appropriate deductions will be made in the bill.

14.11 In the event of any query, objection, delay or dispute with regard to any bill or a part thereof, the Contractor will not be entitled to any interest to be paid by C-DOT for late payment.

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15.0 OTHER TERMS AND CONDITIONS

15.1 The successful bidder shall provide an “Acceptance of Contract” on Letter Head within 15 days from the date of award of the contract.

15.2 The Performance of the Contractor will be reviewed on a monthly basis by the concerned C-DOT official. Where the performance is below the standard expected or where damages to C-DOT property caused by/at the instance of Contractor’s staff or logbook where materials agreed to be brought by the Contractor as per the requirements are not provided, then appropriate deductions will be made as per the assessment made by the official concerned shall be final and binding. No further representation will be entertained by C-DOT.

15.3 In case any Dispute, the following process shall be followed:

a) Any dispute, difference or disagreement between C-DOT and the Contractor concerning the existence, validity, interpretation, performance, termination or breach under this Contract, shall be amicably resolved in good faith.

b) Failing which, the matter shall be referred for settlement by Arbitration in accordance with provisions of Indian Arbitration &

Conciliation Act, 1996, as amended from time to time.

c) Either Party may refer the dispute to the Sole Arbitrator, to be nominated by the Executive Director, C-DOT.

d) The language of Arbitration proceedings shall be English only.

e) The venue and jurisdiction of the Arbitration shall be in Bangalore only.

f) The Arbitration award shall be final and binding on both the Parties.

16.0 STATUTORY OBLIGATIONS

16.1 The following statutory regulations/Acts should be strictly adhered to during the period of contract. The agency shall be solely responsible for any failure to fulfill the statutory obligations mentioned below and all other necessary statutory requirements. All necessary statutory documents, records like log book, register of wages, attendance registers, ESI and EPF Registers etc., should be maintained and regularly reviewed by C-DOT.

a) The Contract Labour (Abolition & Regulations) Act 1970.

b) The Minimum Wages Act 1948.

c) The Employees Provident Funds & Miscellaneous Provisions Act 1952.

d) The Employees State Insurance Scheme under ESI Act 1948.

e) The Payment of Gratuity Act 1972.

f) The Workmen’s Compensation Act 1923. Other relevant Statutory Regulations liable to be applicable during the period of the Contract.

g) Other relevant Statutory Regulations liable to be applicable during the period of the Contract.

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16.2 Any payment to be made by C-DOT to any statutory authority due to non- adherence of the stipulated norms shall be borne by the contractor agency.

16.3 In case of any accidents, the contractor will be solely responsible for the statutory/financial obligations. C-DOT will not enter into any litigation whatsoever under any circumstances.

16.4 The contractor shall be responsible for all claims from third parties (including the staff of C-DOT) in the event of any accident involving the liability.

17.0 Termination of the Contract for Default

17.1 If the contractor fails to deliver any or all of the services within the time period specified in the work order.

17.2 If the contractor fails to perform any other obligation(s) under the contract / work order.

17.3 If the contractor, in either of the above circumstances, does not take remedial steps within a period of 30 days after receipt of the default notice (or takes longer period in spite of what C-DOT may authorize in writing), C-DOT may terminate the contract / work order in whole or in part. In addition to above, C-DOT, may at its discretion also take the follow up actions.

17.4 C-DOT may transfer upon such terms and in such manner, as it deems appropriate for default of the successful bidder. Work orders for similar support service to other agency shall be issued by C-DOT and the defaulting agency shall be liable to compensate C-DOT for any extra expenditure involved towards such support service to complete the scope of work totally.

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TENDER REF.No. CDOTB/TENDER/2019-2022/004A ANNEXURE–A

I “TENDER FEE”- NEFT Details

Bank Reference no DATE BANK NAME / ADDRESS AMOUNT (RS.)

ANNEXURE–A

II “EMD” - NEFT Details

Bank Reference no DATE BANK NAME / ADDRESS AMOUNT (RS.)

If the NEFT amount submitted is not in accordance with the prescribed Tender Fee and EMD amount, C-DOT shall be free to reject the bid.

Or

I hereby certify that I have enclosed the “Exemption Certificate”, as per the Terms and Conditions of the Tender document in the Technical Bid.

Date : ______________ Signature _____________________

Place :______________ Name _____________________

Designation ___________________

Seal of the Company / Contractor

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III “COMPANY/CONTRACTOR DETAILS”

1.0 PROFILE OF THE COMPANY/CONTRACTOR 1.1 Name of the Company/Firm and Registered

Address & Registration details

1.2 Legal Status

Individual/Proprietary Firm/Partnership Firm/Private Ltd. Co./Others (specify) (Enclose the Registration documents) 1.3 Name of the Individual/Partners/Directors,

Address Designation & Occupation

1.4 Nature of any other business carried out by your company

1.5 If there are branches or sister concerns, furnish names & locations.

1.6 Mention the annual turn-over of the

Contractor w.r.t AC 2016-17 - Rs.

2017-18 - Rs.

2018-19 - Rs.

1.7 Your Banker's Name and address

1.8 No. of years’ experience of your Contractor/Company in providing AC Maintenance & allied services only.

1.9 No. of employees on the rolls of your Contractor/Company w.r.t AC (Enclose the details)

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2.0 STATUTORY DETAILS 2.1 Registration copy

2.2 Are you Registered under the following:

 Employees State Insurance Act 1948

 Provident Fund & Miscellaneous Provision Act 1952

 Central Labour Authorities

 PAN & GST (Enclose copies)

YES / NO YES / NO YES / NO YES / NO 2.3 Specify whether there are any issues/

disputes against your Firm/Contractor before Labour Commissioner, Provident Fund, Commissioner ESI, Income Tax Authorities, Labour Tribunal Authorities, etc.,

YES / NO

2.4 Specify whether at any point in time your Contractor/firm/Company was banned or de-listed by any Government or quasi Government agencies or PSUs.

YES / NO

3.0 INFRASTRUCTURE

3.1 Furnish details of infrastructure maintained by your Company for providing AC & Allied Services.

3.2 Email IDs of the Office in Bangalore

3.3 Details of contact persons in your Office with Mobile phone numbers

4.0 WELFARE MEASURES

4.1 Is any transport facility provided to your

staff?

4.2 Any other Welfare measure provided in addition to the above?

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5.0 GENERAL

5.1 Who are the major Corporate clients of your Company / Contractor to whom AC & Allied Services are provided? Furnish Name &

Mobile/Telephone Nos. of the Officers.

a. Existing contracts with locations &

Annual value

b. Existing Contract with any Company located at Bangalore only.

c. Served over 3 years

(Furnish the information in a separate sheet of paper with details of the value of contract duly signed by the authorized signatory and enclose copy of the contracts)

5.2 What is the time limit you require to take over the services, if you are selected?

5.3 Furnish any other information with supporting documents which may help C- DOT in assessing your Company’s / Contractor’s capabilities.

NOTE : Information sought above may be given in separate sheets, if the space provided above is not enough. Enclose all supporting documents substantiating the above statements.

Date : ______________ Signature _____________________

Place :______________ Name _____________________

Designation ___________________

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IV “CERTIFICATE”

I/We hereby certify that I have studied all the terms and conditions of the Tender document, understood the same and hereby accept the same and signing this document as an authorized signatory in the capacity of ____________________.

I/We certify that our Company/Contractor has not been blacklisted/ debarred from doing business by any customer organization (including Govt.) during the last three financial years.

I/We have no objection to C-DOT verifying any or all the information furnished in this document with the concerned authorities, if necessary. If at any stage the information furnished is found to be incorrect, C-DOT shall be free to take appropriate legal action against us including but not limited to termination of contract and forfeiture of security deposit.

I/We hereby confirm we will provide the services as per the terms and conditions of the contract awarded, failing which C-DOT will be free to make alternate arrangements at our risk and cost. We also confirm that in case of unsatisfactory services, C-DOT has the right to take any legal course of action against us.

I/We agree to provide services as per the rates quoted by us.

Date :______________ Signature _____________________

Place :______________ Name ____________________

Designation ___________________

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TENDER REF.No. CDOTB/TENDER/2019-2022/004A ANNEXURE–B

I “COMMERCIAL BID”

RATES TO BE FILLED IN BOQ ONLY(Item Rate Template) Name of the Contractor :

Rates to be quoted for “MANPOWER”

(The rate should also be inclusive of Administrative charges, Services charges, etc.)

1 Providing of Operator for AC plant

1.01

AC Technician (Highly-Skilled) for Central Air Conditioning Plant Basic Wages + VDA

HRA, ESI, EPF, Bonus,Gratuity Terminal Benefits Uniform

Other Salary/Wage Components (specify) Service Charges

1.000 Nos

1.02

AC Technician (Skilled) Basic Wages + VDA

HRA, ESI, EPF, Bonus,Gratuity Terminal Benefits Uniform

Other Salary/Wage Components (specify) Service Charges

1.000 Nos

2

Rates to be quoted for “CONSUMABLES” per occassion (The rate quoted is inclusive of Transport charges, to be delivered at our Campus)

2.01 Refrigerant Gas (R-22) 1 KG

2.02 Refrigerant Gas (R-134A) 1 KG

2.03 Motor Bearing (20 KW) 1 Nos

2.04 Belts for AHU 1 Nos

2.05 Control Valves (Size 3” dia) 1 Nos

2.09 Control Panel for AHU 1 Nos

2.10 Insulation for Chiller Pipes 1 MTR

2.11 Relays & Control Circuits for AHU 1 Nos

2.12 Pulleys for AHU 1 Nos

2.13 Pressure Gauge ½” 1 Nos

2.14 Temperature Gauge ½” 1 Nos

2.15 Bearing for AHU 1 Nos

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2.16 Rewinding of Motor 7.5KW 1 Nos

2.17 Rewinding of Motor 18.5KW 1 Nos

2.18 DOL Starters 1 Nos

2.19 Star Delta Starters 1 Nos

Note :

a) The bid from tendering agency quoting wages less than the Minimum Wages of the respective skill category as per notification from Central Government against respective categories of the required manpower shall be liable to be disqualified.

b) The percentage of the above Wage/Salary components should be inclusive of Salary like Basic Pay, DA, PF, ESI, Bonus, administrative charges, service charges, etc.

c) The rates will remain the same during the pendency of the contract and is subject to change only due to any unforeseen change in Tax structure, applicable statutory increases announced by the appropriate Government through its Departments on submission of documentary evidence.

Date : ______________ Signature _____________________

Place :______________ Seal of the Company / Contractor

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ANNEXURE-C Tender Acceptance Letter

Date:

To,

______________________

Sub: Acceptance of Terms & Conditions of Tender.

Tender Reference No:

CDOTB/TENDER/2019-22/004B

Name of Tender / Work: -

_________________________________________________________________________________________

_______________________________________________________________________________

____________________________________________________________________________________

Dear Sir,

1. I/ We have downloaded / obtained the tender document(s) for the above mentioned ‘Tender/Work’ from the web site(s) namely:

____________________________________________________________________________________

as per your advertisement, given in the above mentioned website(s).

2. I / We hereby certify that I / we have read the entire terms and conditions of the tender documents from Page No. _______ to ______ (including all documents like annexure(s), schedule(s), etc .,), which form part of the contract agreement and I / we shall abide hereby by the terms / conditions / clauses contained therein.

3. The corrigendum(s) issued from time to time by your department/ organisation too have also been taken into consideration, while submitting this acceptance letter.

4. I / We hereby unconditionally accept the tender conditions of above mentioned tender document(s) / corrigendum(s) in its totality / entirety.

5. I / We do hereby declare that our Firm has not been blacklisted/ debarred by any Govt. Department/Public sector undertaking.

6. I / We certify that all information furnished by the our Firm is true & correct and in the event that the information is found to be incorrect/untrue or found violated, then your department/ organisation shall without giving any notice or reason therefore or summarily reject the bid or terminate the contract, without prejudice to any other rights or remedy including the forfeiture of the full said earnest money deposit absolutely.

Yours Faithfully, (Signature of the bidder, with Official Seal)

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ANNEXURE- D PERFORMANCE BANK GUARANTEE

GUARANTEE NO :

AMOUNT :

GUARANTEE COVER FROM : TO :

LAST DATE FOR

LODGEMENT OF CLAIM :

In consideration of the Centre for Development of Telematics having its office at C-DOT Campus, Electronics City, Phase I, Hosur Road, Bangalore 560 100, hereinafter referred to as the Purchaser

having placed order(s): 1. (Order no and date) 2. (Order no and date), with our constituents M/s ___________________________ (name of your organization) hereinafter referred to as the

contractor, having their office at (address of your organization) for the supply and installation of (give brief detail of the order placed) and our constituents having undertaken to guarantee the faithful performance of the contract during the warranty period as mentioned in the purchase order(s) referred above, we the (Banker's name and address), do hereby bind ourselves as their guarantors and undertake to be responsible to the purchasers and their successors and assigns for payment of all or any sums of money, losses, damage, costs, charges and expenses, that may become due or payable by the contractor, in the faithful performance of his said obligations and covenants under the above contract stated therein provided however that the total amount to be so recovered by the purchaser from us shall not exceed Rs. (Rupees ____) amount of guarantee to be mentioned) payable under the said Purchase Order. We, _ (name and address of the bank) do hereby unconditionally and irrevocably guarantee payment, without demur and without recourse to the purchaser of sums upto Rs. _ (Rupees _________________________) amount of guarantee in Rs._ and words) on the purchasers first demand in writing making claim for payment to the purchaser by reason of failure on the part of the contractor to fulfill their obligations under the contract.

We hereby agree that lodgment of claim through registered post shall be conclusive evidence of lodgment of claim.

We further undertake to settle the claim within 30 days of lodgment of claim. This guarantee shall

not be revocable by notice or otherwise and is unconditional and without recourse and our liability

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as surety shall not be impaired or discharged, until the contractor has fulfilled all the obligations under the contract and shall not be affected by any change in the constitution of the purchaser, Contractor or the bank.

Notwithstanding anything stated herein above our liability under this guarantee is restricted to Rs._ (Rupees __________________________ amount of guarantee) and shall remain in force till (last date of guarantee) unless a demand or claim under the guarantee is made on us in writing within one month of the above mentioned date, i.e., before (date one month from the last date of guarantee cover) all your rights under this guarantee shall be forfeited and we shall be relieved and discharged of all liability hereunder.

Dated: FOR

Place: (Banker's name) Address and common seal

*******END OF DOCUMENT********

TENDER INVITATION CONTRACT for OPERATION and MAINTENANCE of CENTRAL AIR CONDITIONING PLANT. Time Schedule for Tender Process

Published Date 11-07-2019 11 : 00 Hrs

Bid Document Download / Sale Start Date 11-07-2019 11: 00 Hrs

Clarification Start Date 11-07-2019 14 : 00 Hrs

Clarification End Date 18-07-2019 14 : 00 Hrs

Pre bid meeting Date 19-07-2019 11 : 00 Hrs Onwards

Bid Submission Start Date (Online) 22-07-2019 11 : 00 Hrs Bid Submission End Date (Online) 08-08-2019 14 : 00 Hrs

Bid Opening Date-Technical (Online) 09-08-2019 14 : 00 Hrs Onwards Bid Opening Date-Financial (Online) Will be intimated Later

Bid Validity 180 Days

CPP Portal https://

eprocure.gov.in/eprocure/app

CPP Portal https://eprocure.gov.in/eprocure/app

CONTENTS

1.Tender fee through NEFT Rs. 1050/- to be made to the following account.

Acknowledgement copy of the details of payment made to be uploaded.

2. The EMD amount of Rs. 7,000.00 to be made through NEFT to be made to the following account. Acknowledgement copy of the details of payment made to be uploaded.

3. Documents for Minimum Criteria for Shortlisting as per clause 3

4. Documents pertaining to Annexure – A(I – IV)

5. ANNEXURE–C – Tender Acceptance Letter(TLA)

6. Acceptance Letter for submission of Security Deposit/Bank Guarantee for Rs.

50,000.00 in the event the Contract is awarded.

ANNEXURE-C Tender Acceptance Letter

CDOTB/TENDER/2019-22/004B

ANNEXURE- D PERFORMANCE BANK GUARANTEE

GUARANTEE NO :

AMOUNT :

GUARANTEE COVER FROM : TO :

LAST DATE FOR

LODGEMENT OF CLAIM :

In consideration of the Centre for Development of Telematics having its office at C-DOT Campus, Electronics City, Phase I, Hosur Road, Bangalore 560 100, hereinafter referred to as the Purchaser

having placed order(s): 1. (Order no and date) 2. (Order no and date), with our constituents M/s ___________________________ (name of your organization) hereinafter referred to as the

We hereby agree that lodgment of claim through registered post shall be conclusive evidence of lodgment of claim.

We further undertake to settle the claim within 30 days of lodgment of claim. This guarantee shall

not be revocable by notice or otherwise and is unconditional and without recourse and our liability

as surety shall not be impaired or discharged, until the contractor has fulfilled all the obligations under the contract and shall not be affected by any change in the constitution of the purchaser, Contractor or the bank.

Dated: FOR

Place: (Banker's name) Address and common seal