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(1)

Lauree E. Handlon, MS, RHIA, CCS, CPC-H, FAHIMA

Cleverley

+

Associates

NWOHIMA Symposium

February 2014

(2)

Review Standard Edits vs Custom Edits in determining a

‘Clean Claim’ & how HIM is/should be involved

Identify top Outpatient problematic areas and the financial

opportunity, risk, & quality of data involved

Including NCCI errors, drug administration, and fracture

treatment & wound repairs

Discuss other areas of Outpatient opportunity/risk for focus

including Drug billing & E/M services

Provide analysis supporting Inpatient MSDRG Family

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Background: Data Mining Techniques

Purpose

:

Audit claims data against Medicare reporting requirements

Identify trends and patterns in the coding and billing for services

Discover outpatient reporting discrepancies due to absent code

submission

Focus

:

Isolate areas responsible for shift in Service Mix Index

Uncover potential lost reimbursement

Identify areas of data quality and financial risk

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Standard Edits:

Outpatient Code Editor

(OCE)

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Standard Edits: OCE

Background

:

The Integrated Outpatient Code Editor (OCE) program edits

patient data to:

1. Edits a claim for accuracy of submitted data

Help identify possible errors in coding

2. Assigns Ambulatory Payment Classification (APC) numbers based on

Healthcare Common Procedure Coding System (HCPCS) codes for

payment under the mandated outpatient prospective payment

system (OPPS)

3. Assigns CMS-designated status indicators

4. Assigns payment indicators

5. Computes discounts, if applicable

6. Determines a claim disposition based on generated edits

7. Determines if packaging is applicable

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Standard Edits: OCE

Current Version = 15.0 R2

87 Edits

Excerpt:

Edit

Number Description Generated When… Claim Disposition

01 Invalid diagnosis

The principal diagnosis field (fourth dx position) is blank, there are no

diagnoses entered on the claim, or the entered diagnosis code is not valid for the selected version of the program.

Claim returned to provider

02 Diagnosis and age conflict The diagnosis code includes an age range, and the age is outside that range.

Claim returned to provider

03 Diagnosis and sex conflict

The diagnosis code includes sex designation, and the sex does not match. This edit is bypassed if condition code 45 is present on the claim.

Claim returned to provider

04

Medicare secondary payer alert

a,b

The procedure code has a MSP alert warning indicator. This edit applies to

v1.0 and v1.1 only, and is not applicable for reason for visit diagnosis. Claim suspension 05 E-code as reason for visitb

The first letter of the principal diagnosis code is an E. This edit is not applicable for reason for visit diagnosis.

Claim returned to provider

06 Invalid procedure code The entered HCPCS code is not valid for the selected version of the program.

Claim returned to provider

07 Procedure and age conflict c N/A

Claim returned to provider

08 Procedure and sex conflict

The sex of the patient does not match the sex designated for the procedure coded on the record. This edit is bypassed if condition code 45 is present on the claim.

Claim returned to provider

The procedure code has a Non-covered for reasons other than statute service flag

or

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Standard Edits: OCE

National Correct Coding Initiative (NCCI)

Edit

Number Description Generated When…

Claim

Disposition Edit Disposition Definition

20

Component of a

comprehensive procedure that is notallowed even if

appropriate modifier is present

The procedure is identified as part of another procedure on the claim coded on the same day, where the use of a modifier is not appropriate. Only the code in column 2 of a code pair is rejected; the column 1 code of the pair is not marked as an edit.

Line item rejection

The claim can be processed for payment with some line items rejected for payment (i.e., the line item can be corrected and resubmitted but cannot be appealed).

40

Component of comprehensive procedure that would be allowed if appropriate modifier were present

The procedure is identified as part of another procedure on the claim coded on the same day, where the modifier was either not coded or is not an NCCI modifier. Only the code in column 2 of a code pair is rejected; the column 1 code of the pair is not marked as an edit.

Line item rejection

The claim can be processed for payment with some line items rejected for payment (i.e., the line item can be corrected and resubmitted but cannot be appealed).

Column 1/

Column 2

Potentially

Allowed

(OCE Edit 40)

NEVER

Allowed

(OCE Edit 20)

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Standard Edits: OCE

National Correct Coding Initiative (NCCI) – Tables available

from CMS

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OCE Results-

What are Hospitals

doing?

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OCE Results

(Pre-Scrubbed)

Example Facility

Note:

Highlighted represent potential reimbursement

related OCEs

OCE Edit Description

Edit Disposition Total Occurrences % of Total

Estimated Opportunity

1

Invalid diagnosis

Claim RTP

4

0.08%

6

Invalid procedure code

Claim RTP

19

0.40%

$2,508

8

Procedure and sex conflict

Claim RTP

2

0.04%

17

Inappropriate specification of bilateral procedure

Claim RTP

14

0.30%

20

Component of a comprehensive procedure that is not

allowed even if appropriate modifier is present

Line Item

Rejection

149

3.16%

21

Medical visit on same day as a type T or S procedure

without modifier 25

Claim RTP

221

4.69%

$35,195

28

Code not recognized by Medicare; alternate code for same

service available

Line Item

Rejection

255

5.41%

$14,581

40

Component of comprehensive procedure that would be

allowed if appropriate modifier were present

Line Item

Rejection

2,375

50.41%

$81,699

42

Multiple medical visits on same day with same revenue

code without condition code G0

Claim RTP

18

0.38%

43

Transfusion or blood product exchange without

specification of blood product

Claim RTP

3

0.06%

$518

48

Revenue center requires HCPCS

Claim RTP

1,573

33.39%

62

Code not recognized by Medicare; alternate code for same

service available

Claim RTP

3

0.06%

$939

71

Claim lacks required device code

Claim RTP

75

1.59%

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OCE - Top 10 Code errors

OCE Results

(Pre-scrubbed)

– Example Facility

OCE

Edit Description

HCPCS/

Rev

Code

Code Definition

Occurrences

21

Medical visit on same day as a type T or S

procedure without modifier 25

99283 Emergency dept visit

1,237

21

Medical visit on same day as a type T or S

procedure without modifier 25

99284 Emergency dept visit

957

48 Revenue center requires HCPCS

481

Cardiology Cardiac Cath Lab

509

48 Revenue center requires HCPCS

750

Gastrointestinal Services General

461

40

Component of comprehensive procedure that

would be allowed if appropriate modifier were

present

94664 Aerosol or vapor inhalations

351

48 Revenue center requires HCPCS

360

Operating Room Services General

347

40

Component of comprehensive procedure that

would be allowed if appropriate modifier were

present

96365 Ther/proph/diag iv inf, init

318

21

Medical visit on same day as a type T or S

procedure without modifier 25

99282 Emergency dept visit

251

28

Code not recognized by Medicare; alternate code

for same service available

80100 Drug screen

228

40

Component of comprehensive procedure that

would be allowed if appropriate modifier were

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Reimbursement & Data Quality

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> 1 million claims involve at least 1 NCCI error

Line Item Rejection – Risk & Opportunity

Risk: Medicare IS paying some of the error lines =

~ $36 million

Opportunity: ~ $6.2 million

OCE Results (POST-Scrubbed) – All US

No.

State

Lines with

Error

Total Lines

Line

Error

Rate

Claim

Error

Rate

Total

Potential

Risk

1 Iowa

43,349

10,035,634

0.4%

1.2%

$ 2,162,660

2 Illinois

70,869

31,027,232

0.2%

0.7%

$ 1,956,196

3 Wisconsin

41,175

13,175,415

0.3%

0.9%

$ 1,889,095

4 Minnesota

43,209

11,854,523

0.4%

1.1%

$ 1,837,403

5 Nebraska

23,588

4,690,961

0.5%

1.5%

$ 1,664,171

24 Ohio

23,845

26,488,236

0.1%

0.3%

$ 660,986

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Custom Edits

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Custom Edits

Background

:

Common data relationships Standard Edits/OCE does NOT

incorporate

Reverse of some OCE edits

Payer-specific rules

Specific provider related problematic areas

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Custom Edits – C+A’s Areas of Focus

TITLE

DESCRIPTOR

Chemo Administration

A chemotherapy drug is present without chemotherapy administration.

Contrast Procedure

A contrast material is reported without a contrast-related procedure.

Drug Administration

A pharmaceutical item requiring injection or infusion is present without the

administration procedure. This indicator excludes surgery, cardiac catheterization lab,

and gastrointestinal service claims.

Emergency Department E/M

Revenue code 45X is present without an E/M Level.

Fracture/Dislocation Repair

A fracture diagnosis code is present on an emergency room claim without a fracture

treatment procedure.

Laboratory Add-on Code without Parent

Code

A laboratory add-on procedure (CPT codes 80000-89999) is present without an

appropriate primary procedure.

Other Add-on Code without Parent Code

Another add-on procedure (CPT codes 90000-99602, excluding E/M services) is present

without an appropriate primary procedure.

Pacemaker Procedure

Revenue code 275 is present without the associated pacemaker procedure.

Pharmacy Charge

A chemotherapy or non-chemotherapy drug administration procedure is present without

pharmacy charges in revenue code 25X or 63X.

Radiology Add-on Code without Parent Code

A radiology add-on procedure (CPT codes 70000-79999) is present without an

appropriate primary procedure.

Specimen Removal

A pathology exam is present without a biopsy or specimen removal procedure.

Surgery Add-on Code without Parent Code

A surgical add-on procedure (CPT codes 10000-69990) is present without an appropriate

primary procedure.

Transfusion

A blood product is present without a transfusion procedure.

Venipuncture

A laboratory test requiring a venous blood draw is present without venipuncture.

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Custom Edit Results-

What are Hospitals

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Opportunity = > $337 million

Top 5 States by Opportunity ($)

Top 5 States by Error Rate (%)

Custom Edit Results (POST-Scrubbed) – All US

No.

State Name

Custom Edits

Error Rate

Overall Total Potential

Opportunity

1

California

14.6%

$ 27,390,848

2

Texas

16.4%

$ 17,768,534

3

New York

16.5%

$ 13,627,809

4

Florida

17.9%

$ 12,373,600

5

Illinois

10.8%

$ 9,553,940

11

Ohio

10.9%

$ 6,561,117

No.

State Name

Custom Edits

Error Rate

Overall Total Potential

Opportunity

1

Delaware

23.3%

$ 892,401

2

Rhode Island

22.8%

$ 549,456

3

Utah

20.1%

$ 821,908

4

New Mexico

19.2%

$ 1,338,619

5

Florida

17.9%

$ 12,373,600

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Top 5 Custom Errors by Opportunity ($)

Top 5 Custom Errors by Error Rate (%)

Custom Edit Results (POST-Scrubbed) – All US

Indicator Description Eligible Missing

Estimated Total

Payment Error Rate

Fracture/Dislocation Repair 531,228 349,042 36,475,611 65.7%

SC/IM Immune Globulin Administration Procedure 807 430 11,689 53.3%

Contrast Procedure 126,763 62,004 18,416,174 48.9%

Wound Repair 617,776 243,652 20,414,242 39.4%

Venipuncture 11,533,516 4,007,554 12,022,662 34.7%

Indicator Description Eligible Missing

Estimated Total

Payment Error Rate

Drug Administration 5,767,781 702,437 51,367,516 12.2%

Other Add-on Code without Parent Code 6,562,987 177,441 39,321,746 2.7%

Fracture/Dislocation Repair 531,228 349,042 36,475,611 65.7%

Angiography/Atherectomy 73,608 7,038 33,127,435 9.6%

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Custom Edit Results – Example Hospital

Category A

Category B

Category C

Description

High probability or error

Lesser probability

of error

Possible data integrity

issue

9

Indicators Evoked

7 Indicators Evoked

3

Indicators Evoked

-Drug Administration

-Specimen Exam

-QI - Specimen Removal

(Lab Only)

-Specimen Removal

-Pacemaker Procedure

-QI - Venipuncture

-Venipuncture

-Contrast Material

-QI - Specimen Removal

-Transfusion

-Contrast Procedure

-ED E/M

-Fracture/Dislocation

Repair

-Pharmacy Charge

-Wound Repair

-Lab Add-on w/o Parent

-Venipuncture POC

-Other Add-on w/o Parent

-SC/IM IG Admin

Results

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Drug Administration:

A pharmaceutical item requiring injection or infusion is present

without the administration procedure. This indicator excludes surgery, cardiac catheterization lab,

and gastrointestinal service claims.

Top 5 HCPCS

Indicator Information

Code Information

No.

Catego

ry

Description

Type

Value

Description

Occurrences

1

A

Drug Administration HCPCS Code

J1650 Inj enoxaparin sodium

75

1

A

Drug Administration HCPCS Code

J2405 Ondansetron hcl inj 1 mg

61

1

A

Drug Administration HCPCS Code

J2270 Morphine sulfate injection

48

1

A

Drug Administration HCPCS Code

J3480 Inj potassium chloride

45

1

A

Drug Administration HCPCS Code

J0696 Ceftriaxone sodium injection

37

Total Potential Missed Claims = 780

Error Rate = 10.1%

Total Potential Missed Payment = $66,340

Custom Edit Results – Example Hospital

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Missing Drug Administration – Claim Example

Rev

Code HCPCS HCPCS Definition Mod Units Charge Cost

Medicare Payment APC SI OCE Errors BCQ Errors Comments 0300 84100 Assay of phosphorus 1 $ 105.20 $ 20.22 $ 6.52 0000 A 0300 84484 Assay of troponin, quant 1 $ 219.40 $ 42.17 $ 13.53 0000 A 0300 85025 Automated hemogram 1 $ 119.80 $ 23.03 $ 10.69 0000 A 0300 80053 Comprehen metabolic panel 1 $ 340.60 $ 65.47 $ 14.53 0000 A 0300 83735 Assay of magnesium 1 $ 111.50 $ 21.43 $ 9.21 0000 A 0300 81001 Urinalysis, auto w/scope 1 $ 81.75 $ 15.71 $ 4.35 0000 A 0300 82550 Assay of ck (cpk) 1 $ 124.85 $ 24.00 $ 8.95 0000 A 0300 36415 Drawing blood 1 $ 27.35 $ 5.26 $ 3.00 0000 A 0300 87186 Antibiotic sensitivity, MIC 1 $ 153.90 $ 29.58 $ 11.88 0000 A 0300 87077 Culture Aerobic Identify 1 $ 25.45 $ 4.89 $ 11.11 0000 A 0300 87088 Urine bacteria culture 1 $ 181.15 $ 34.82 $ 11.13 0000 A 0324 71010 Chest x-ray 1 $ 341.70 $ 58.15 $ 52.32 0260 X 0450 99282 Emergency dept visit 1 $ 448.05 $ 170.96 $ 104.95 0613 V

0636 J0696 Ceftriaxone sodium injection 4 $ 189.24 $ 39.37 $ - 0000 N 1 Missing Drug Administration procedure

$ 2,469.94 $ 555.06 $ 262.17

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Specimen Removal:

A pathology exam is present without a biopsy or specimen removal

procedure.

Specimen Removal – Claim Example

Revenue

Code HCPCS HCPCS Definition Mod Units Charge Cost Payment APC Status OCE Errors

BCQ

Errors Comments

0255 A9579 Gad-base MR contrast NOS,1ml 1 $ 26.00 $ 5.53 $ - 0000 N 0272 1 $ 245.00 $ 81.22 $ - 0000 N

0312 88305

Level IV - Surgical pathology, gross and microscopic examinationAbortion - Spontaneous/Missed Artery, Biopsy Bone Marrow, Biopsy BoneExostosis Brain/Meninges, Other than for Tumor Resection Breast,Biopsy Breast, Reduction Mammoplasty

Bronchus, Biopsy Cell 1 $ 434.00 $ 53.21 $ 33.20 0343 X 2

Missing Specimen Removal procedure

0402 76942

Ultrasonic guidance for needle biopsy, radiological

supervision andinterpretation 1 $ 792.00 $ 74.30 $ - 0000 N 0402 76882 Us xtr non-vasc lmtd 1 $ 721.00 $ 67.64 $ 56.74 0265 S 0489 1 $ 0.01 $ - $ - 0000 E 48

$ 2,218.01 $ 281.90 $ 89.94

Custom Edit Results – Example Hospital

Total Potential Missed Claims = 49

Error Rate = 4.2%

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Wound Repair:

A laceration- or wound-related diagnosis is present

on an emergency room claim without a wound repair procedure.

Fracture Repair:

A fracture diagnosis code is present on an

emergency room claim without a fracture treatment procedure.

Custom Edit Results – All US

Indicator Description Eligible Missing

Estimated Total

Payment Error Rate

Fracture/Dislocation Repair 531,228 349,042 36,475,611 65.7%

SC/IM Immune Globulin Administration Procedure 807 430 11,689 53.3%

Contrast Procedure 126,763 62,004 18,416,174 48.9%

Wound Repair 617,776 243,652 20,414,242 39.4%

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Wound Repair:

A laceration- or wound-related diagnosis is present

on an emergency room claim without a wound repair procedure.

Fracture/Dislocation Repair:

A fracture/dislocation diagnosis

code is present on an emergency room claim without a fracture

treatment procedure.

Custom Edit Results – All US

Code Information

Type Code Description

ICD-9 Diagnosis Code 812.00 FX UP END HUMERUS NOS-CL ICD-9 Diagnosis Code 822.0 FRACTURE PATELLA-CLOSED ICD-9 Diagnosis Code 824.8 FX ANKLE NOS-CLOSED ICD-9 Diagnosis Code 825.25 FX METATARSAL-CLOSED ICD-9 Diagnosis Code 821.00 FX FEMUR NOS-CLOSED ICD-9 Diagnosis Code 821.29 FX LOW END FEMUR NEC-CL ICD-9 Diagnosis Code 823.00 FX UPPER END TIBIA-CLOSE ICD-9 Diagnosis Code 824.0 FX MEDIAL MALLEOLUS-CLOS ICD-9 Diagnosis Code 831.04 DISLOC ACROMIOCLAVIC-CL ICD-9 Diagnosis Code 817.0 MULTIPLE FX HAND-CLOSED

Code Information

Type Code Description

ICD-9 Diagnosis Code 881.00 OPEN WOUND OF FOREARM ICD-9 Diagnosis Code 881.01 OPEN WOUND OF ELBOW ICD-9 Diagnosis Code 891.0 OPEN WND KNEE/LEG/ANKLE ICD-9 Diagnosis Code 873.0 OPEN WOUND OF SCALP ICD-9 Diagnosis Code 882.0 OPEN WOUND OF HAND ICD-9 Diagnosis Code 873.42 OPEN WOUND OF FOREHEAD ICD-9 Diagnosis Code 882.1 OPN WOUND HAND-COMPLICAT ICD-9 Diagnosis Code 870.0 LAC EYELID SKN/PERIOCULR ICD-9 Diagnosis Code 879.8 OPEN WOUND SITE NOS ICD-9 Diagnosis Code 891.1 OPEN WND KNEE/LEG-COMPL

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Other Audits:

Outpatient Drug

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Results – Example Hospital

Focus on reimbursement discrepancy and high costs using

the National Drug Code (NDC)

Reimbursement Opportunity = $

154,736

Drug-Items to Review

Drug Usage Classification

Total

Single-Use

Multi-Use

Unknown

Review HCPCS Codes

1

1

1

3

Review Units

9

0

4

13

Review Payment

9

0

2

11

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Results – Example Hospital

Top 5 NDCs = $138,160 in potential reimbursement opportunity

Example:

NDC Code Trade Name Claim HCPCS APC Code Current APC Status APC Payment Original Volume Volume in CMS Units Volume Difference Original Payment Proposed Payment Payment Difference Payment Percent 59075-0730-15 TYSABRI 20 MG/ML J2323 9126 K $ 11.59 24 7,200 -7,176 $ 271 $ 81,153 $ 80,882 .3 67919-0011-01 CUBICIN (PF) 500 MG J0878 9124 K $ 0.54 77 34,000 -33,923 $ 41 $ 18,075 $ 18,034 .2 50242-0085-27 ACTIVASE (W/DILUENT) 100 MG J2997 7048 K $ 49.22 103 400 -297 $ 4,976 $ 19,502 $ 14,526 25.5 57894-0030-01 REMICADE (S.D.V.,PF) 100 MG J1745 7043 K $ 65.18 126 340 -214 $ 8,016 $ 21,615 $ 13,598 37.1 50242-0040-62 XOLAIR 150 MG J2357 9300 K $ 23.09 17 510 -493 $ 383 $ 11,502 $ 11,119 3.3 -42,103 $ 138,160

Information from the National Drug Code (NDC) Directory and the Submitted Data

NDC Code APC Code Current APC Status APC Payment Trade Name Non-Proprietary

Name Package Dosage Form

Drug Usage Type Route of Administration 67919-0011-01 9124 K 0.54 CUBICIN (PF) 500 MG Daptomycin

1 VIAL, SINGLE-USE in 1 CARTON (67919-011-01) > 10 mL in 1 VIAL, SINGLE-USE INJECTION, POWDER, LYOPHILIZED, FOR SOLUTION SINGLE INTRAVENOUS

Billing Information from the NDC Crosswalk

NDC HCPCS HCPCS Description CMS Billing Amount CMS Billing Unit Conversion Factor J0878 INJECTION, DAPTOMYCIN, 1 MG 1.00 MG 500.00

Volume and Payment Analysis

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Other Audits:

E/M Levels

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Results – Example Hospital

Emergency Department E/M Level Distribution:

CMS 2012 (Outpatient claims volume only)

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MS-DRG Family Distribution Analysis

Process:

– Review MSDRG family distribution in 2012 public Medicare compared to identified

peers and national benchmarks

– Based on above review, identify “families” showing reimbursement potential if

coding distribution was similar to peers and national benchmarks

– Examine CC and MCC diagnosis code frequency for identified families to provide

information on potential undocumented diagnosis codes

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Five Identified Families

MSDRG Family

Potential Medicare

Reimbursement Shift

if Coding Pattern

Moved to All U.S.

CMI*

Cardiac valve & Other major Cardiothoracic Procedures w/o Cardiac Cath

[219_220_221]

$178,742

Extracranial Procedures [037_038_039]

$114,620

Ventricular Shunt Procedures [031_032_033]

$61,003

Cardiac valve & Other major Cardiothoracic Procedures w Cardiac Cath

[216_217_218]

$28,111

Coronary Bypass w/o Cardiac Cath [235_236]

$23,314

TOTAL

$405,790

*Represents Medicare data only – so – potential could be larger if other payers have Medicare payment methods. Potential is subject to appropriate documentation.

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Family CMI

(Higher value implies

more cases in CC/MCC

MS-DRG)

Example Hospital

All Payer

5.971

6.005

Peer 1

6.672

Peer 2

6.441

All US

6.170

REIMBURSEMENT DIFFERENCE IF CMI AT US GROUP:

$178,742 [

(6.170 – 5.971) x $7220 DRG Base x 124 Family Volume

]*

Cardiac valve & Other major Cardiothoracic Procedures w/o

Cardiac Cath [219_220_221]

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Dx

Definition

CC Status

Current

(FY13)

% Example

Facility

%

Peer 1

%

Peer 2

%

All US

51851

ACUTE RESPIRATORY FAILURE

FOLLOWING TRAUMA AND SURG

MCC

6.5%

13.5%

19.0%

9.4%

51881 ACUTE RESPIRATRY FAILURE

MCC

3.3%

5.4%

9.5%

6.1%

5845

AC KIDNY FAIL, TUBR NECR

MCC

1.1%

18.9%

4.8%

4.9%

78551 CARDIOGENIC SHOCK

MCC

1.7%

5.4%

4.8%

3.8%

44101 DSCT OF THORACIC AORTA

MCC

1.7%

2.7%

9.5%

3.1%

2851

AC POSTHEMORRHAG ANEMIA

CC

20.5%

40.5%

38.1%

39.2%

5180

PULMONARY COLLAPSE

CC

17.9%

10.8%

14.3%

16.5%

5119

PLEURAL EFFUSION NOS

CC

23.9%

27.0%

23.8%

14.3%

9971

SURG COMPL-HEART

CC

6.0%

18.9%

9.5%

13.5%

5849

ACUTE KIDNEY FAILURE NOS

CC

6.8%

8.1%

19.0%

12.4%

Top Five MCC and CC Diagnosis Codes Utilized by US Group

Cardiac valve & Other major Cardiothoracic Procedures w/o

Cardiac Cath [219_220_221]

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Key Take-away Points

• Standard Edits & Custom Edits

• Opportunities, Risk, and Data Quality

• Issue for All Payers, not just Medicare

• Is your claim editor working? Are errors being resolved

before submission at your facility?

– Conduct frequent, independent reviews of claims editing

– Focus on risky areas of combination coding

• Specimen Removal procedures

• Surgical Add-ons

• Emergency Department coding

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QUESTIONS?

Contact Information

Lauree E. Handlon, MS, RHIA, CCS, CPC-H, FAHIMA

Address

438 east wilson bridge road, suite 200

worthington, oh 43085

Phone

888.779.5663 x225

Fax

614.413.3455

Email

[email protected]

Web

www.cleverleyassociates.com

www.hospitaldx.com

References

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