Mobile Security
Mobile Device Management
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Addressing MDM Challenges in Education
▶
Proliferation of mobile devices
▶
Asset tracking and multi-OS management
▶Student- and teacher-owned devices
▶
Secure access to school services
▶Compliance with FERPA and CIPA
▶
Explosion of mobile apps
▶
Application distribution
▶Internal and public apps
▶
Volume Purchase Program (VPP)
Corporate Overview
▶
Largest MDM provider with over
300+
employees,
150
focused on
R&D
▶
Provide mobility solutions to
1500+
global customers
▶
Leaders in
mobile
security
,
device management
and
application
management
across multiple platforms
▶
Experienced management team previously built
Manhattan Associates
(NASDAQ: MANH) to
2,000+
employees and
$250M
in revenue with no
outside capital
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Industry Recognition
4
▶
Gartner
– Positioned as A Leader in 2011 Magic
Quadrant for Mobile Device Management Software
▶
Info-Tech Research Group
– Identified as a Champion
in 2011 Mobile Device Management Vendor Landscape
▶
Forrester Research Inc.
– Named innovative MDM
and mobile security vendor in Market Overview: Mobile
Security, Q4, 2011
▶
IDC
– Recognized as a company to watch in AirWatch
Private Vendor Watchlist Profile
Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
IDC, Vendor Profile: AirWatch Private Vendor Watchlist Profile: Addressing Key Enterprise Mobility Challenges Through Mobile Device Management and WLAN Management Software, IDC #226046, December 2010 Market Overview: Mobile Security, Q4, 2011, Forrester Research, Inc., October 21, 2011
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K-12
Complete Mobility Management
Deploy
Configure
Secure
Apps &
Content
Monitor &
Manage
Support
Retire
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AirWatch Advantages
▶ Strong track record with deployments exceeding 50,000+ devices, growing to 100,000+ ▶ Highly scalable architecture that can be deployed on-premise, as an appliance or SaaS and
meets strict requirements for high availability and redundancy
▶ Software built on industry standard .NET, MS SQL and HTML 5 development platforms
▶ Feature-rich solution that incorporates an enterprise app catalog, robust compliance module,
secure content delivery and Secure Email Gateway for managing access to email infrastructure
▶ Integration to enterprise infrastructure such as LDAP / AD, certificate authorities, VPN,
Exchange, Office365, Gmail, help desk systems, etc.
▶ Advanced reporting, alerting and workflow with a complete DataMart for easy export of data
out to third party business intelligence solutions
▶ SDK framework that incorporates additional device management capabilities into internal
applications for advanced security, authentication and data loss protection
▶ Easy transition from 30-day trials and proof of concepts (POCs) to production environments ▶ Competitive pricing with flexible commercial terms for $3/month SaaS model and $40
perpetual licenses
▶ Professional services and implementation packages available to fit enterprise deployment needs
Deployment Options
Software as a Service (SaaS) On-premise Appliance
▶ Multiple redundant data
centers
▶ Best of class hardware -
Cisco, F5, EMC and Dell
▶ 24 / 7 / 365 Atlanta
support center
▶ High availability (HA) ▶ Standard SLA > 99.9%
▶ Physical or virtual
hardware
▶ Single server to highly
available, redundant environment
▶ .NET, SQL architecture ▶ Streamlined installation
▶ Tiered solutions to
optimize appliance size
▶ Industry standard hardware ▶ Redundant hardware components ▶ AirWatch perpetual licenses
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Support and Services
▶
Implementation Services and Training
▶ Successful combination of technical knowledge, industry experience and resources ▶ Streamlined implementation process regardless of deployment method or scale
10
▶
Professional Services
▶ Prepared to assess technology needs,
provide on-site deployment, integration services, mobility best practices and technical solutions
▶
Technical Support
▶ 24/7/365 support ▶ Atlanta-based NOC ▶ Fast response times
▶ Online support and training portal ▶ Dedicated enterprise contacts
The Most Secure Mobile Management
▶ Enterprise directory-based authentication ▶ SCEP/Certificate Authority integration ▶ Configurable device password policies ▶ Device data encryption
▶ Compromised device detection
▶ Secure email gateway with device level access
control and policies for securing attachments
▶ Secure mobile web browser ▶ Application lock down
▶ Security audits, events logs and compliance engine ▶ Remote lock, corporate/selective or full wipe
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Advanced Scalable Architecture
▶ Broadest platform support—Android, Apple,
BlackBerry, Symbian, Windows Mobile and Windows Phone 7—scalable and multi-tenant
▶ Web-based, intuitive user interface built on the
latest HTML 5 standards
▶ Interactive dashboards and views, advanced filters
and searches to automate repetitive tasks
▶ Exception management views and automated
workflows for proactive issue resolution
▶ Role-based access control (RBAC engine)
▶ Enterprise infrastructure integration (Microsoft
Exchange, Office 365, Lotus Notes, Gmail for Business, LDAP, SAML, PKI (Certificate Authority)
▶ Complete DataMart for easy export of data out to
third party business intelligence solutions
▶ SaaS or On-premise (appliance, dedicated
hardware or VM) deployment options
Business Intelligence, Workflow and Reporting
▶ Automated workflow for exception management
▶ Isolate or wipe “at-risk” devices
▶ Remote help desk and troubleshooting
capabilities with an integrated case management system
▶ Self-service portals to locate devices, reset
passcodes and remotely lock or wipe lost devices
▶ Alerts via console, Email or SMS triggered by
specific device or user actions
▶ Reporting portal with over 100+ customizable
reports and automatic report distribution
▶ Multiple export formats: PDF, EXL, EML or CSV
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Configuration Management and Policy Enforcement
▶ Fast deployments with a secure and streamlined
device activation process
▶ Password, Email, Calendar, Contacts, VPN, Wi-Fi
configuration and app distribution
▶ Shift-based re-configuration by user (e.g. shared
devices for students)
▶ Over-the-air software and OS updates with
push/pull delivery
▶ Device grouping and bulk management for large
deployments
▶ Configuration libraries with profiles, templates and
Golden Images
▶ Automated process for assigning and deploying
configuration profiles
▶ Reduce IT time and effort to configure and
re-configure devices
▶ Full lifecycle support with minimal IT involvement
Secure Email Gateway
▶ Allow or block devices using white lists and black
lists or manually based on exceptions
▶ Validate devices based on:
▶ Mobile user’s email username ▶ Mobile user’s email address
▶ Device serial number and OS version ▶ Unique device certificate
▶ Monitor interactions with the email server:
▶ Date and time of sync attempt
▶ ActiveSync command (SYNC, PROVISION, etc.) ▶ Amount of data traffic to and from the device ▶ ActiveSync version DMZ Corporate Network AirWatch Secure Email Gateway AirWatch MDM Server Mobile Email Public Internet
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Mobile Virtual Private Network (VPN)
▶ Provision settings for various VPN types:
▶ IPsec
▶ Junipier SSL ▶ F5 SSL
▶ Cisco AnyConnect
▶ Deploy VPN authentication certificates ▶ Support split tunneling via native
platform capabilities
▶ Provision on-demand VPN settings for
enterprise apps
▶ VPN should not be used to filter and
monitor all device traffic as VPN settings can be turned off by end users
Application Catalog and Distribution
▶ Distribute and perform silent updates to
enterprise apps
▶ Limit selection, recommend and ease the
distribution of publicly available apps (Apple AppStore or Android Market)
▶ Monitor app lists (installed/not installed/out of
date), app usage and data usage
▶ Manage app white lists/black lists and
compliance policies
▶ Lock down devices (kiosk mode) to an
IT-approved set of programs or apps
▶ Set up a workflow to automatically manage
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Content Locker Application
▶ Enable secure content management though the
native content locker app
▶ Enforce basic, LDAP and Proxy user authentication to
access content locker
▶ Upload content individually or in bulk and organize
into categories and sub-categories:
▶ Document types supported: MS Office, iWork, PDF,
XML, JPG, PNG, Rich text format
▶ Define effective and expiration dates for each
document
▶ Distribute content based on user role, device group
or ownership
▶ Define distribution method – cellular versus Wi-Fi only
▶ Encrypt content data
Content Locker Application Cont.
▶ Manage access to content in online and offline modes ▶ Enable users to download content on-demand or push
content automatically
▶ Define download priority as high, medium and low
▶ Enable users to search, filter by favorites and view by
most recent documents
▶ Track content versions and notify users when updates
are available
▶ Detailed content visibility at the device level:
▶ Content status (unknown, installed, uninstalled) ▶ Content priority (high, medium and low)
▶ Deployment method (on demand or automatic) ▶ Content version and size
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SDK/Developer Toolkit
▶ Developer toolkit for iOS enterprise apps ▶ Device check-in and usage monitoring:
▶ Device location
▶ App launch frequency ▶ App usage duration ▶ Data usage
▶ Compromised device detection with the ability
to automatically wipe corporate data
▶ Enterprise app single sign-on with certificate or
location-based authentication
▶ Enterprise app passcode and lock capabilities ▶ Data encryption for data stored within an
enterprise app
▶ Remote wipe of corporate data based on # of
failed passcode attempts or on-demand
AirWatch Differentiators
Architecture
Multi OS support Multi-tenant Highly scalable Role-based access API Integration HTML 5 UI Custom brandingEnterprise Integration
SCEP, PKI (Certificate Authorities) Directory services (LDAP/AD, Domino) Smart-card, token, SAML authentication Email (Exchange, Traveler, BPOS-D, Office
365 and Gmail)
VPN (IPsec, Juniper SSL, F5 SSL and Cisco
AnyConnect)
Wi-Fi (WEP, WPA, WPA Enterprise - TLS,
TTLS, EAP, PEAP)
Flexible Delivery
SaaS - $3/device/month Software appliance - $6,500 On-premise - $40/device Professional services 24/7/365 global supportMobile Security
Secure email gateway Secure content locker Secure mobile browser
Compromised device detection Compliance rules engine Enterprise or full device wipe Privacy policies based on ownership
Configuration and Profiles
Corporate-liable, employee-liable or shared
devices with unique policies
Automated profile distribution by user roles,
groups and device types
Certificate integration
Shift and user-based reconfiguration Location-based provisioning
Applications
App inventory and distribution HTML and native app catalog White lists and black lists Compliance engine
Volume Purchase Program
SDK Library
Single sign-on
Self-Service
Registration and activation
Mobile Intelligence
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AirWatch Benefits
▶
Enterprise-grade security from the industry’s most secure mobility platform
▶
Reduce IT involvement through the automation of device enrollment and
configuration
▶
Mitigate legal and business risk associated with enterprise mobility
▶
Gain comprehensive, integrated view of all your mobile devices
▶
Streamline the management of all your mobile assets and applications
▶
Reduce the cost and effort of mobile device deployments
▶
Improve the overall support experience for mobile workers
▶
Increase IT and help desk efficiencies and productivity rates
▶
Increase mobile worker productivity
▶
Enable and enforce IT security and compliance policies
▶