Associate Professor of Information Systems
Boston University School of Management – Department of Information Systems 595 Commonwealth Avenue, Boston, MA 02215.
(617) 358-2330 swatts@bu.edu
EDUCATION
Doctor of Business Administration in Management Information Systems Minor in Organizational Behavior
Boston University, Boston, MA - September 1998
Dissertation Title: Effects of Credibility and Information Usefulness on Information Adoption in Organizations
Masters of Science Degree in Management Information Systems Boston University, Boston, MA – 1990
Baccalaureate Degree in Liberal Arts Brown University, Providence, RI – 1984
WORK EXPERIENCE
2009 – Present
Associate Professor – Information Systems
Boston University School of Management, Boston, MA
2009 – 2013
Faculty – Kilachand Honors College, Boston University
2010 – Present
Faculty Fellow – Frederick S. Pardee Center for the Study of the Longer Range Future
2001 – 2009
Assistant Professor – Information Systems
Boston University School of Management, Boston, MA
1998 - 2001
Assistant Professor – Information Systems Weatherhead School of Management
Case Western Reserve University, Cleveland, OH
TEACHING ACTIVITY
2 SM101 Corporate Accountability
IS171 Assessing Corporate Accountability
Including curriculum design and development
2001-2015 at Boston University’s School of Management
IS223 Introduction to Information Systems – New required undergrad course.
o Also contributed to curriculum development
IS323 Introduction to Information Systems – Cross-functional Core (undergraduate) SM453 Honors Program Seminar in Social Media
IS828 Management of Information Security
IS428 Management of Information Security (undergraduate) IS916 PhD Seminar in Organizational Theory
Including curriculum design and development Winter Intensives Seminar
IS710 Information Technology Strategy IS706 System Design for Business Networks IS369 Systems Analysis and Design (undergraduate) 1998 – 2001 at Case Western Reserve University
MGT560 PhD Seminar in Organizational Theory MIDS461B Software Engineering
MIDS445 Technologies of E-Business
MAND440 Management Information Systems Operations for Non-Profits MIDS461A Change Management
MIDS409 Introduction to Information Systems Curriculum development:
MGT560 PhD Seminar in Organizational Theory MIDS461B Software Engineering
MIDS409 Introduction to Information Systems
MIDS427 & MIDS327 Systems Development and Data Management MBAC423 Information Design and Management
REFERREED JOURNAL ARTICLES
Application of Dual-process Theory to Information Systems: Current and Future Research
Directions. Under second review for publication in Monograph Series: Foundations and Trends in Information Systems. 2014.
Corporate Social Responsibility Reporting Platforms: Enabling Transparency for Accountability. Information Technology and Management, 16(2), 19-35.
3
http://link.springer.com/article/10.1007%2Fs10799-014-0192-2, 2015.
Corporate Social Responsibility: Closing the Gap between Practice and Business School Education. Journal of Academy for Advancement of Business Research, 2(1), 147-157, 2014.
Designing and Theorizing the Adoption of Mobile Technology-mediated Ethical Consumption Tools, by Stephanie Watts and George Wyner. Information Technology and People, Special Issue on Information Systems and Technology for Human Benefit: Design Science and Diffusion Research, 24(3), 257-280. September, 2011.
Controlling Adaptation at the Edges: Dual-process Organizational Learning. By Stephanie Watts and Kathleen Curley. Problems and Perspectives in Management, 9(3), 2011.
Information Visualization for Strategic Decision Making. By Bin Zhu and Stephanie Watts. Information Systems Research, 21(2), 327-344. June, 2010.
Visualizing Social Network Concepts using NetVizer, by Bin Zhu, Stephanie Watts, and Hinchun Chen. Decision Support Systems, 49(2), 151-161. May, 2010.
Data Quality Assessment in Context: A Cognitive Perspective. By Stephanie Watts, G. Shankar, and Adir Even. Decision Support Systems, 48(1), 202-211. December 2009.
Videoconferencing in the Field: A Heuristic Processing Model. By Carlos Ferran and Stephanie Watts. Management Science, 54(9), 1565-1578. September, 2008.
Capitalizing on Content: Information Adoption in Two Online Communities. By Wei Zhang and Stephanie Watts. Journal of the AIS, 9(2), 74-95. February, 2008.
Online Communities as Communities of Practice of Practice: A Case Study. By Wei Zhang and Stephanie Watts. The Journal of Knowledge Management, 12(4), 1367-3270, 2008.
Evaluative Feedback: Perspectives on Media Effects. By Stephanie Watts. Journal of Computer-Mediated Communication, 12(2), article 3. http://jcmc.indiana.edu/vol12/issue2/watts.html
January, 2007.
IT Valuation in Turbulent Times. By Dowan Kwon and Stephanie Watts. Journal of Strategic Information Systems, 15(4), 327-354, December, 2006.
Innovative IT Climates: CIO Perspectives. By Stephanie Watts and John C. Henderson. Journal of Strategic Information Systems, 15(2), 125-151, June 2006.
4 The Role of Process Metadata and Data Quality Perceptions in Decision Making: An Empirical Framework and Investigation. By G. Shankar, Stephanie Watts and Adir Even. Journal of Information Technology Management, 17:1, 50-67, June 2006.
Contested Artifact: Technology Sensemaking, Actor Networks, and the Shaping of the Web Browser. By Samer Faraj, Dowan Kwon and Stephanie Watts. Information Technology & People, Special issue on Actor Network Theory and Information Systems. 17:2, 2004.
Knowledge Adoption in Online Communities of Practice, by Wei Zhang and Stephanie Watts. Systemes d'Information et Management. 1:9, 81-102, 2004.
Informational Influence in Organizations: An Integrated Approach to Knowledge Adoption. By Stephanie Watts Sussman and Wendy Siegal. Information Systems Research. 14:1, 47-65, March, 2003.
Understanding "Strategic Learning": Linking Organizational Learning, Sensemaking, and
Knowledge Management. By James B. Thomas, Stephanie Watts Sussman and John C. Henderson. Organization Science, 12:3, 331-345, May-June, 2001.
Straight Talk: Delivering Bad News through Electronic Communication. By Stephanie Watts Sussman and Lee Sproull. Information Systems Research, 10:2, 150-166, Jan. 1999.
Antidotes for High Complexity and Ambiguity in Software Development. By Stephanie Watts Sussman and Patricia J. Guinan, Information and Management, 36, 32-35, July, 1999.
Learning from Action: An Analysis of the Center for Army Lessons Learned. By Lloyd Baird, John C. Henderson, and Stephanie Watts. Human Resource Management Journal, 36:4, 385-396, Winter 1997.
Fraudulent Reporting at Leslie Fay: Lessons Learned. By Martin L. Gosman, Janice L. Ammons, Mary G. Murphy, and Stephanie Watts. Commercial Lending Review, 11:4, 23-38. Fall, 1996.
REFERREED CONFERENCE PROCEEDINGS
Corporate Sustainability Ratings Databases: Maximizing perceived content usefulness. Under review at ICIS 2015, Fort Worth, Texas.
Corporate Sustainability Reporting Systems in Context. By Stephanie Watts. Proceedings of AMCIS 2014. August 7-10, Savannah, Georgia.
Corporate Social Responsibility: Closing the Gap between Practice and Business School Education. By Stephanie Watts. Proceedings of ISIS 2014. Mar. 16-18, Key West, FL.
5 Mobile Technology-mediated Ethical Consumption: Cognitive Processes and Technical Design Choices. By Stephanie Watts. Proceedings of the Decision Sciences Institute Conference (DSI2011), Boston, MA, November, 2011.
Mobile Applications for Ethical Consumption - Metrics and Frameworks. By Stephanie Watts. Proceedings of the International Conference on Social Eco-Informatics (SOTICS 2011),
Barcelona, Spain. October, 2011.
Product lifecycle management, knowledge integration and reliability in new product
co-development: a Case study between Europe and China, with Frantz Rowe and Valery Merminod. Proceedings of the International Conference for Information Systems, Paris, France. December, 2008.
Enhancing Decision Making with Process Metadata: Theoretical Framework, Research Tool, and Exploratory Examination. Adir Even, G. Shankaranarayanan, and Stephanie Watts. Proceedings of the 39th Annual Hawaii International Conference on Systems Sciences (HICCS). January 2006.
Outcome-based Performance Evaluation: Deliverer and Recipient Perspectives on Media Effects. By Stephanie Watts. Proceedings of the Decision Sciences Institute Conference (DSI2004), Boston, MA, November, 2004.
Accessibility of Values-Based Information: The Possibility of Embedded Democracy. By Stephanie Watts. Proceedings of the Politics in Information Systems, Technologies and Applications
Conference (PISTA2004), Orlando, FL, July 2004.
A Relevant, Believable Approach for Data Quality Assessment. By G. Shankaranarayanan and Stephanie Watts. Proceedings of the Information Quality Conference (IQ2003), Cambridge, MA, November, 2003.
Dynamic Control: Balancing Responsiveness with Efficiency. By Stephanie Watts and Kathy Curley. Proceedings of the INFORMS Conference on Information Systems and Technology (CIST), Atlanta, GA, October, 2003.
Knowledge Adoption in Online Communities. By Wei Zhang and Stephanie Watts. Proceedings of the International Conference on Information Systems (ICIS). December, 2003.
Donkeys Travel the World: Knowledge Management in Online Communities of Practice. By Wei Zhang and Stephanie Watts. Proceedings of the Americas Conference on Information Systems - Dallas, TX (August 2002).
6 Software Development under Conditions of High Task Complexity and Ambiguity. By Stephanie Watts and Patricia J. Guinan, Proceedings of the 30th Annual Hawaii International Conference on Systems Sciences (HICCS). January 1997.
OTHER PUBLICATONS
Call for a Corporate Social Conscience Index, by Stephanie Watts. Boston University Frederick S. Pardee Center for the Study of the Longer Range Future, Issues in Brief 16, September 2010.
http://www.bu.edu/pardee/publications/issues-in-brief-no-16/
Transparency Platforms: An Inevitable Opportunity, by Stephanie Watts, in Builders and Leaders pp. 36-38. Fall, 2007.
Creating and Exploiting Knowledge for Fast-Cycle Response: The Center for Army Lessons Learned. By John C. Henderson, Stephanie Watts, and James B. Thomas. Advances in Applied Business Strategy, Vol. 5, 103-128, 1998. JAI Press, Raleigh, N.C.
Transforming the United States Army: The Need for Knowledge Management and Organizational Learning (A), and Transforming the United States Army: The Center for Army Lessons Learned (B). By Stephanie Watts, Teaching Case Series NSF-TQM-1 and NSF-TQM-2, 1997.
The Leslie Fay Companies. By Martin L. Gosman, Mary G. Murphy, Stephanie Watts, and Janice L. Ammons. Published in the 1995 Professor/Practitioner Case Award Series; Case No. 95-02. New York, NY; American Institute of Certified Public Accountants.
WORKING PAPERS
Hoping for A while not Moving B. By Stephanie Watts and Paul Carlile. BU Working Paper series No. 2008-1.
IT Value and Interpretation Bias. By Dowan Kwon, Stephanie Watts and Kerem Arsal (equal contributors). BU Working Paper series No. 2008-2.
Value Frame, Paradox and Change: The Constructive Nature of Information Technology Business Values, by D. Kwon, S. Watts-Sussman, and F. Collopy. In Sprouts: Working Papers on
Information Environments, Systems and Organizations, Vol. 2, Issue 4, Article 11, 2002.
http://sprouts.case.edu/2002/020411.pdf
WORK IN PROGRESS
Website Credibility and First Impressions: The Aesthetics of Trust. Results of two laboratory experiments conducted by Stephanie Watts in Spring and Fall of 2014.
7 Affective and Behavioral Approaches to Individual-level Research in Information Systems. In preparation for Issues and Trends in Information Systems.
Laboratory experiment at the data collection stage: Factors Influencing the Perceived Credibility of Corporate Social Responsibility Ratings.
INVITED PRESENTATIONS
Corporate Sustainability Reporting Systems in Context. By Stephanie Watts. Proceedings of AMCIS 2014. August 7-10, Savannah, Georgia.
Corporate Social Responsibility (CSR), Socially Responsible Investing (SRI), and CSR Reporting. Presentation to Boston University SMG faculty as participant in Research Day, Boston, MA. May, 2014.
Corporate Social Responsibility: Closing the Gap between Practice and Business School Education. By Stephanie Watts. Presentation at Institute for Strategic and International Studies (ISIS – name subsequently changed). Mar. 16-18, Key West, FL. 2014.
Mobile Technology-mediated Ethical Consumption: Cognitive Processes and Technical Design Choices. Presented at the Decision Sciences Institute Conference (DSI2011), Boston, MA, November, 2011. Served as Session Chair; session selected for a Featured Session.
Mobile Applications for Ethical Consumption - Metrics and Frameworks. Presented at the International Conference on Social Eco-Informatics (SOTICS 2011), Barcelona, Spain. October, 2011.
Mobile Applications for Ethical Consumption - Metrics and Frameworks. SMG Boston University Research Day, June 2011.
Design Criteria for Mobile, Technology-enabled Ethical Consumption (MTEC) Tools. Presented at the CIS/IPM Seminar Series (Computer Information Systems and Information and Process
Management departments), Bentley University, October 25th, 2010.
Dual-processing, informational influence, and the new media. Presented to MS.MBA students, Boston University School of Management, November 2009.
Product lifecycle management, knowledge integration and reliability in new product co-development: a Case study between Europe and China, with Frantz and Valery Merminod.
8 HSM and Computer-Mediated Cognition: Empirical Work and Contributions to CMC Research. Presented at Boston College Seminar Series, Fall, 2007.
Values-based information: The possibility of embedded democracy. Presented at the International Conference on Knowledge, Culture and Change in Organizations. Prato Italy, July 11-14, 2006.
The Deer in the Headlights: Not Moving Knowledge Around Retail Chains. Presented at UCI/MIT Knowledge Conference IV, Laguna Beach, CA. May 7, 2005.
Web-Based Support and Wireless PDA Communication of Financial Information Analysis:
Balancing Agility with Efficiency. With Scott Stewart. Presented at the Decision Sciences Institute Conference (DSI2004), Boston, MA, November 23, 2004.
Performance Evaluation: Deliverer and Recipient Perspectives on Media Effects.
By Stephanie Watts. Presented at the Decision Sciences Institute Conference (DSI2004), Boston, MA, November 21, 2004.
Accessibility of Values-Based Information. Presented at the Politics in Information Systems, Technologies and Applications Conference (PISTA2004), Orlando, FL, July 2004.
Dual-Process Approaches to Investigating Mediated Knowledge Transfer. Presented at Case Western Reserve University, Weatherhead School of Management, IS Departmental Seminar, March 5, 2004.
Theoretical Perspectives on Dynamic Response Capability. Presented to the Bentley College Management Group, February 16, 2004.
Dual-process Approaches to Investigating Mediated Knowledge Transfer. Presented at the MIT Organizational Studies Group Seminar, February 20, 2004.
A Relevant, Believable Theory of Data Quality Assessment. With G. Shankaranarayanan. Presented at the Information Quality Conference (IQ2003), MIT, Cambridge, MA, November 8, 2003.
Innovative IT Climates: CIO Perspectives. Presented at the Academy of Management, Seattle, WA. August 5, 2003.
Dynamic Control: Balancing Responsiveness with Efficiency. With Kathy Curley. Presented at the Boston University Systems Research Center, May, 2003.
Computer Mediation of Information Adoption. Presented at the IKON Workshop on Current Approaches to Innovation and Knowledge Work, Bentley College, Waltham, MA, May 6, 2003.
9 Informational Influence in Organizations: An Integrated Approach to Knowledge Adoption.
Presented at the University of Minnesota Dept. of MIS Research Seminar, Minneapolis, MN., Oct. 18, 2002
Knowledge Management at the Center for Army Lessons Learned. Presented at the Twin Cities Knowledge Management Forum, Minneapolis, MN, Oct. 17, 2002.
IT and Knowledge Management. Presented at the Society for Information Management, Spring meeting, Cleveland, OH, April, 2001.
Mediated Knowledge Transfer in Organizations: Does your Reputation Precede You? By Stephanie Watts Sussman and Wendy Schneier Siegal. Presented at the Academy of Management, shared interest track session 285, Toronto, August, 2000.
Outcome-based Performance Evaluation: Deliverer and Recipient Perspectives on Media Effects. By Stephanie Watts Sussman. Presented at the Society for Industrial and Organizational
Psychologists, New Orleans, April, 2000.
Invited panelist: Knowledge Management in Organizations -- Issues, Problems and Directions for Research and Practice, with Mani Subramani and Gordon Davis, University of Minnesota, at the 1999 Americas Conference on Information Systems, Milwaukee, WI, August 13-15.
Understanding "Strategic Learning": Linking Organizational Learning, Sensemaking, and Knowledge Management. Paper presented at the Academy of Management Annual Meeting, Boston, MA, Aug. 1997.
Software Development Under Conditions of High Task Complexity and Ambiguity. Paper presented at the 30th Annual Hawaii International Conference on Information Systems Sciences, Jan. 1997.
Achieving Quality through Fast-cycle Response: The Center for Army Lessons Learned. Presented at the meeting of the NSF Transformations to Quality Organizations Grantees, Arlington, VA, Sept. 1995.
BOSTON UNIVERSITY SERVICE ACTIVITIES
SMG Academic Misconduct Committee: Member 2014 – present.
University Faculty Council sub-committee on Equity and Inclusion: Member 2010 – present. Humphrey Fellows Program, Boston University: Faculty Advisor, 2012 – present.
Academic Affairs Committee, Kilachand Honors College: Member 2011 – Present. University Faculty Council: Elected Member, 2010 – 2014.
10 Faculty Fellow – The Pardee Center for the Study of the Longer Range Future, 2010 - present PhD Program Development Committee, Member and Department of I.S. liaison: 2011 – 2012 Chair, Faculty Council Sub-Committee on Equity and Inclusion: 2010 – 2012
IS Department Coordinator, SM323 Undergraduate Core: 2011 – 2012
Program Development Committee, University Honors College: Member 2009 – 2011 Faculty Policy Committee, School of Management: Member 2009 – 2011
Faculty Recruiting Co-Chair, Boston University IS Dept., 2008-2009 Cross-functional Faculty Team Leader – SM323, Spring 2008.
IS323 Curriculum Design Team focus on Ethics and CSR: Member 2007 Undergraduate IS Curriculum Design Team: Member 2007
Academic Conduct Committee: Member 2004 – 2008 University Faculty Council: Alternate 2004 – 2006
DBA Seminar – Presentation in Prof. Steve Davidson’s seminar – Fall 2006 DBA Seminar – Discussant in Paul Carlile’s seminar – Spring 2006
Departmental Seminar Series – Coordinator 2001 - 2004
Technology Coordinator – Women’s Leadership Forum, Boston University 2002-2003 Faculty Recruiting Co-Chair - Boston University IS Dept. – 2001-2002
DISSERTATION COMMITTEES Boston University:
Kerem Arsal James Freedman Xiang (Michelle) Liu Adir Even
Jerry Kai
Wei Zhang (Chair) Carlos Ferran
Case Western Reserve University: Dowan Kwon
Prasert Kanawattanachai Alex Citurs
11 Kevin Gallagher
HONORS AND AFFILIATIONS
Dean’s Research Fellow, Boston University School of Management, 2009-present Faculty Member – University Honors College, 2009-present
Faculty Member – School of Management Honors Program, 2011
Faculty Fellow – The Pardee Center for the Study of the Longer Range Future, 2010-present
Broderick Award for Excellence in Research, Boston University School of Management, 2008
Recipient – Junior Faculty Research Award, 2004, 2007
Winner at the Emerald Literati Highly Commended Awards for Excellence, 2005, for Information Technology and People article “Contested Artifact: Technology Sensemaking, Actor Networks, and the Shaping of the Web Browser.”
Winner Best in Track at Hawaii International Conference on Systems Sciences (HICCS), 1997, for Information and Management article “Software Development under Conditions of High Task Complexity and Ambiguity.”
Doctoral Fellow – Participant at the Ernst & Young Doctoral Consortium, December, 1997
IBM Research Fellow – 1991 - 1993
PROFESSIONAL AFFILIATIONS AND ACTIVITIES InstSISWorld: Member, Academic Board
AMCIS 2017: Doctoral Consortium co-chair
ICIS 2014: Associate Editor, Societal Impacts Track
MIS Quarterly 2014: Guest AE for special issue on ICT and Societal Challenges
IADIS 2012: Program Committee Member: Information Systems Post-implementation and Change Management Track
12 ICIS 2011: Associate Editor, Human Capital Track
ECIS 2011: Associate Editor for Innovation Theory, Research and Practice in Information Systems Track
JAIS Theory Writing Workshop, ICIS 2009 & ICIS 2010: Faculty Advisor
Journal of the AIS: Editorial Board – 2008 - 2012
ICIS 2008: Associate Editor, Research Methods Track
ICIS 2007: Associate Editor, General Topics Track
Faculty Facilitator – OKLC 2005 Ph.D. Workshop
Member - AIS Nominating Committee 2005
Selection Committee – Best Paper Award, OCIS Division, Academy of Management 2005
Ad Hoc Reviewer for ISR, MISQ, Organization Science, AMIT, ICIS, DSI, JSIS, EJIS, TIS, JCMC
Reviewer – CIO Magazine Enterprise Value Awards
